26
21. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The internal circuits of the appliance have
cooled down because 2/3 minutes have
elapsed since the last coffee was made.
Before making coffee, heat the infuser by
performing a rinse cycle (see section “8.1
Rinsing”).
A low coffee temperature is set.
Set a higher coffee temperature in the
menu (see section “8.2 General””- Set
temperature,”“).
The coffee is weak or not
creamy enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A3) one
click anticlockwise towards 1 while the coffee
mill is in operation (fig. 7). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “5.1 Adjusting the coffee
mill”).
The coffee is unsuitable.
Use pre-ground coffee for espresso machines.
The coffee is delivered too
slowly or a drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A3) one
click anticlockwise towards 7 while the coffee
mill is in operation (fig. 7). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “5.1 Adjusting the coffee
mill”).
The appliance will not make
coffee
The appliance has detected impurities in its
internal circuits. “Please wait” is displayed.
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
Coffee does not come out of
one or both of the spouts.
The coffee spouts (A14) are blocked.
Clean the spouts with a toothpick (fig. 24B).
The appliance does not come
on
It is not plugged into the mains socket.
Plug into the mains socket (fig. 1).
The main switch (A7) is not turned on.
Place the main switch in the I position (fig. 2).
The power cord (C8) connector is not inserted
correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (fig. 1).
The infuser cannot be
extracted
The appliance has not been turned off correctly Turn the appliance off by pressing the
button (A12) (fig. 6) (see section “7. Turning
the appliance off”).
Summary of Contents for ECAM51X.55 series
Page 1: ...De Longhi Appliances via Seitz 47 31100 Treviso Italy www delonghi com 5713232441_00_ 0217...
Page 4: ...3 A A1 A2 A11 A13 A12 A14 A15 A4 A7 A8 A9 A10 A3 A5 A6 A17 A18 A19 A24 A23 A22 A21 A20 A16...
Page 5: ...4 3B 3A 6 5 1 7 8 9 11 12 13 14 16 16 4 15 2 10 MILK...
Page 6: ...5 8 12 16 17 18 20 23 25 27 28 30 29 31 32 16 P U S H 4 19 24 26A 26B P U S H CLEAN 22 21...
