21
LIGHTS DISPLAYED
POSSIBLE CAUSE
REMEDY
FLASH. + FLASH.
FLASHING
The water circuit is empty
Turn the steam/hot water dial (A23) to the
I
position until delivery stops, then bring it back
to the
0
position. If the alarm occurs while hot
water or steam is being delivered, turn the dial
to the
0
position. Turn the steam/hot water dial
to the
I
position until delivery stops, then bring
it back to the
0
position. If the problem persists,
make sure the water tank (A17) is fully inserted.
ON STEADILY
The inside of the machine is very dirty
Clean the inside of the machine thoroughly, as
described in section “17. Cleaning”. If the mes-
sage is still displayed after cleaning, contact
Customer Services.
FLASHING
The infuser (A8) has not been replaced
after cleaning
Insert the infuser as described in section “17.9
Cleaning the infuser”.
FLASHING
Indicates the steam/hot water dial (A23)
must be turned on or off.
If steam/hot water dial is on, turn it off to the
0 position.
If the steam/hot water dial is off, turn it on to
the I position to deliver steam.
FLASHING
ESC
+
OK
ON STEADILY
The machine must be descaled
The descaling procedure needs to be performed
as soon as possible (see section “18. Descaling”).
23. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
The internal circuits of the machine have
cooled down because 2/3 minutes have
elapsed since the last coffee was made.
Before making coffee, rinse the internal
circuits by pressing the
icon (B15).
A low coffee temperature is set.
Set a higher coffee temperature in
the menu (see section “7. Setting
temperature”).
