24
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"6.3 Rinse
"
"
).
A low coffee temperature is set.
Set a hotter coffee temperature in the menu (see
section "6.9 Coffee temperature "
"
).
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 13). Continue one
click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering
2 coffees (see section "7.5 Adjusting the coffee
mill").
The coffee is unsuitable.
Use coffee for espresso machines.
The coffee is not fresh.
The coffee pack has been opened for too long
and has lost its taste.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A5) one
click clockwise towards "7" while the coffee
mill is in operation (fig. 13). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "7.5 Adjusting the coffee
mill").
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A9) are blocked.
Clean the spouts with a toothpick (fig. 25B).
The appliance will not make coffee
The appliance has detected impurities
in its internal circuits. "Cleaning under-
way" is displayed.
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
The appliance does not come on
The power cord connector (D7) is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (fig. 1).
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A22) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted
The appliance has not been turned off
correctly
Turn the appliance off by pressing the
but-
ton (A15) (see section "5. Turning the appliance
off").
19.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
Summary of Contents for Dinamica Plus ECAM37X.95
Page 1: ...De Longhi Appliances via Seitz 47 31100 Treviso Italy www delonghi com 5713238071_00 _0718 ...
Page 4: ...3 A A2 A1 A5 A4 A3 A6 A7 A22 A21 B C A8 A9 A12 A17 A18 A11 A10 A14 A15 A13 A16 A20 A19 ...
Page 5: ...4 4 3 3 1 7 6 5 12 9 15 MILK 10 13 1 2 11 16 14 8 ...
Page 6: ...5 25B 25A 27 17 31 30 21 19 28 26 29 P U S H 22 24 P U S H P U S H CLEAN 18 20 23 32 ...
