13
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUS
E
SOLUTIONS
The Air Fryer does not work.
The fryer is not plugged in.
Plug the fryer into an outlet.
The cooking time was not set.
Set the cooking time and tem-
perature then press “Start”.
The ingredients cooked with the
air fryer are not done.
The basket is too full.
Use smaller batches of ingre-
dients in the basket as they fry
more evenly.
The set temperature is too low.
Increase the temperature by
using the “+” or “-” buttons by
the thermometer. (See “How to
Use you Air Fryer”)
The ingredients are fried unevenly. Certain types of ingredients need
to be shaken halfway through the
cooking time.
Ingredients that lie on top of or
across each other, for example
fries, need to be shaken halfway
through the cooking time. (See
“How to Use you Air Fryer”)
Fried snacks are not crispy when
they come out of the air fryer.
The type of snack used was
meant to be prepared in a
traditional deep fryer.
Use oven snack or lightly brush
some oil onto the snacks for a
crispier result.
I cannot slide the basket into the
appliance properly.
The basket is too full
Do not fill the basket beyond the
“MAX” indication.
White smoke is coming out of
the fryer.
You are preparing greasy
ingredients.
When greasy ingredients are fried
in the air fryer, a large amount
of oil will leak into the pan. The
oil produces white smoke and
the pan may heat up more than
usual. This does not affect the
fryer or end result.
The pan still contains grease
residues from previous use.
White smoke is caused by grease
heating up in the pan. Make sure
you clean the pan properly after
each use.
French fries are fried unevenly in
the air fryer.
Wrong type of potato was used
Use fresh potatoes and make
sure that they stay firm during
the frying.
Potato sticks were not rinsed
properly.
Rinse the potato sticks properly
to remove starch from the outside
of the sticks.
French Fries are not crispy when
they come out of the air fryer.
The crispiness of the fries
depends on the amount of oil and
water in the fries.
Make sure to dry the potato
sticks before adding the oil.
Cut the potato sticks smaller for a
crispier result.
Add slightly more oil for
acrispier result.
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