Dell XPS M2010, Owner'S Manual, Page: 108 / 192

108
Troubleshooting
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —
1
Click the Start button, click Control Panel , and then click Printers and Faxes .
If the printer is listed, right-click the printer icon.
2
Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port) . For a USB printer, ensure that the Print to the following
port(s): setting is USB .
R EINSTALL THE PRINTER DRIVER —
See the printer documentation for instructions.
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
NOTE:
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C HECK THE SCANNER DOCUMENTATION —
See the scanner documentation for setup and troubleshooting
information.
U NLOCK THE SCANNER —
Ensure that your scanner is unlocked if it has a locking tab or button.
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN .
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —
1
Click the Start button, click Control Panel , and then click Scanners and Cameras .
If your scanner is listed, Windows recognizes the scanner.
R EINSTALL THE SCANNER DRIVER —
See the scanner documentation for instructions.
Sound and Speaker Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
No sound from integrated speakers
A DJUST THE W INDOWS VOLUME CONTROL —
Double-click the speaker icon in the lower-right corner of
your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume,
bass, or treble controls to eliminate distortion.