Dell XPS M2010, Owner'S Manual

Page: 107 / 192

Troubleshooting
107
If the battery status light flashes blue and orange, the battery is too hot to charge. Shut down the
computer, disconnect the computer from the electrical outlet, and then let the battery and computer
cool to room temperature.
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See
"Contacting Dell" on page 154.
C HECK THE BATTERY TEMPERATURE —
If the battery temperature is below 0° C (32° F), the computer will
not start up.
T EST THE ELECTRICAL OUTLET —
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
C HECK THE A C ADAPTER —
Check the AC adapter cable connections. If the AC adapter has a light,
ensure that the light is on.
C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET —
Bypass power protection devices, power
strips, and the extension cable to verify that the computer turns on.
E LIMINATE POSSIBLE INTERFERENCE —
Turn off nearby fans, fluorescent lights, halogen lamps, or other
appliances.
A DJUST THE POWER PROPERTIES —
See "Configuring Power Management Settings" on page 65.
R ESEAT THE MEMORY MODULES —
If the computer power light turns on but the display remains blank,
reinstall the memory modules. See "Memory" on page 133.
Ensuring Sufficient Power for Your Computer
Your computer is designed to use a 150-W AC adapter. For optimum system performance, you should
always use a 150-W adapter.
Using less-powerful AC adapters will cause you to receive a
WARNING
message.
Printer Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
NOTE:
If you need technical assistance for your printer, contact the printer’s manufacturer.
E NSURE THAT THE PRINTER IS TURNED ON .
C
HECK THE PRINTER CABLE CONNECTIONS
—
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T EST THE ELECTRICAL OUTLET —
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.