76
Getting Help
Before You Call
NOTE:
Have your Express Service Code
ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
bottom of your computer).
Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
Diagnostic Checklist
Name:
•
Date:
•
Address:
•
Phone number:
•
Service Tag (bar code on the back or bottom
•
of the computer):
Express Service Code:
•
Return Material Authorization Number (if
•
provided by Dell support technician):
Operating system and version:
•
Devices:
•
Expansion cards:
•
Are you connected to a network? Yes /No
•
Network, version, and network adapter:
•
Programs and versions:
•
Downloaded from LpManual.com Manuals
Summary of Contents for Studio P02E
Page 1: ...SETUP GUIDE Downloaded from LpManual com Manuals ...
Page 2: ...Downloaded from LpManual com Manuals ...
Page 10: ...8 Setting Up Your Studio Laptop Press the Power Button Downloaded from LpManual com Manuals ...
Page 17: ...15 Setting Up Your Studio Laptop Downloaded from LpManual com Manuals ...
Page 100: ...Downloaded from LpManual com Manuals ...
