Dell S5840cdn, User Manual

Page: 69 / 113

Jammed pages are not reprinted
Action Yes No
1
From the home screen, touch Settings > Notifications > Jam Content
Recovery .
2
From the Jam Recovery menu, select On or Auto .
3
Apply the changes.
Are the jammed pages reprinted?
The problem is
solved. Contact
technical
support
.
Printing problems
•
“Confidential and other held documents do not print” on page 69
•
“Slow printing” on page 70
•
“Print jobs do not print” on page 72
•
“Print quality is poor” on page 73
•
“The printer is not responding” on page 86
•
“Job prints from the wrong tray or on the wrong paper” on page 87
Confidential and other held documents do not print
Action Yes No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved. Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved. Go to step 3.
Troubleshooting 69