Solid color or black images
Action
Yes
No
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage:
Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage:
To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Is the printer still printing solid color or black images?
Contact
The problem is
solved.
Text or images cut off
Action
Yes
No
Step 1
a
Move the paper guides in the tray to the correct position for the
paper loaded.
b
Resend the print job.
Is the page or image still clipped?
Go to step 2.
The problem is
solved.
Troubleshooting
83
Summary of Contents for S5840cdn
Page 44: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 44 ...
Page 54: ...3 Follow the instructions on the computer screen Maintaining the printer 54 ...
Page 96: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 96 ...
Page 97: ...5 Attach the housing to the controller board access cover Upgrading and migrating 97 ...
Page 103: ...5 Open door B 6 Open door C Upgrading and migrating 103 ...