Dell PowerProtect DM5500, Installation Manual

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Table 12. Data Manager Appliance Configuration UI error messages (continued)
Error code Error message Troubleshooting steps
● If the issue persists, contact Dell Customer Support.
CONN0123 IP address <
IP
> is not in same subnet range
of gateway IP address <
gateway_IP
>.
● Use the IP addresses that are in the same subnet range of
the gateway.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0124 Subnet <
IP_x
> conflicts with appliance
private subnet <
IP_y
>.
● Provide a different subnet, or change the appliance private
subnet.
● Click Back and re-submit the configuration.
●
If the issue persists, contact Dell Customer Support.
CONN0125 IP address <
IP_x
> is part of restricted
appliance private subnet <
IP_y
>.
● Provide a different IP or subnet, or change the appliance
private subnet.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0131 DNS validation failed for server
<
DNS_server_IP >. Reverse lookup entry
a
not found for IP <
Management_IP
>.
● Ensure that the correct lookup entries are present in the
DNS server.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0132 DNS validation failed for server
<
DNS_server_IP
>. IP <
Management_IP
>
has multiple reverse lookup entries
a
-
<
multiple_reverse_lookup_entries_
of_IP
>.
● Ensure that only one Fully Qualified Domain Name (FQDN)
entry is present for the IP address.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0133 DNS validation failed for server
<
DNS_server_IP
>. IP <
Management_IP
>
has reverse lookup entry
a
as
<
reverse_lookup_of_IP
>, but forward
lookup entry
a
not found for
< reverse_lookup_of_IP >.
● Ensure that the correct lookup entries are present in the
DNS server.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0134 DNS validation failed for server
<
DNS_server_IP >
. IP <
Management_IP >
has reverse lookup entry
a
as <
reverse_lookup_of_IP >
, but
<
reverse_lookup_of_IP >
has multiple
forward lookup entries
a
- <
multiple_IPs >
● Ensure that the correct lookup entries are present in the
DNS server.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0135 DNS validation failed for
server <
DNS_server_IP >
. IP
<
Management_IP >
has reverse lookup
entry
a
as <
reverse_lookup_of_IP >
,
but <
reverse_lookup_of_IP >
has
forward lookup entry
a
as
<
IP_other_than_Management_IP
>.
● Ensure that the correct lookup entries are present in the
DNS server.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0137 Connection timed out for DNS server
<
DNS_server_IP
>.
● Check DNS server firewall rules for port 53.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
CONN0139 DNS validation failed. Reverse lookup
entries
a
for IP <
Management_IP
>
do not match. Primary DNS
<
DNS_server_IP_x
> has reverse lookup
entry
a
as < reverse_lookup_of_IP_x >,
and secondary DNS <
DNS_server_IP_y
>
has reverse lookup entry
a
as
<
reverse_lookup_of_IP_y
>.
● Ensure primary and secondary DNS servers have same
lookup entries.
● Click Back and re-submit the configuration.
● If the issue persists, contact Dell Customer Support.
48 Troubleshooting