Troubleshooting Processors
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Run the appropriate diagnostics test.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system.
4.
Ensure that the processor and heat sink are properly installed.
5.
Close the system.
6.
Run the appropriate diagnostic test.
If a problem is still indicated, see
Getting Help
.
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