background image

NOTE: 

It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the 

system.

Before working inside your system

Turn off the compute sled(s) to which the storage sled is mapped, by using the CMC, iDRAC, or the power button on the compute 
sled.
When the sled is turned off, its front panel power indicator is off.

The storage sled also turns off.

Remove the storage sled from the enclosure.

Install the I/O connector cover.

Related link

Removing a storage sled

After working inside your system

Remove the I/O connector cover.

Install the storage sled in the enclosure.

Turn on the compute sled(s) to which the storage sled is mapped.
The storage sled turns on after the compute sled is turned on.

Related link

Installing a storage sled

Recommended tools

You may need the following items to perform the procedures in this section:

#1 and #2 Phillips screwdrivers

T15 Torx driver

Storage sled

Removing a storage sled

Prerequisites

CAUTION: 

Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple 

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. 
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions 
that came with the product.

CAUTION: 

Removing the storage sled from the enclosure when the storage sled is powered on results in loss of data.

CAUTION: 

To prevent damage to the storage sled locks, use a #2 Phillips screwdriver to turn the sled locks to lock or unlock 

positions.

1

Ensure that you read the Safety instructions provided in this document.

2

Turn off the compute sled(s) to which the storage sled is mapped, by using the CMC, iDRAC, or the sled power button.

3

Keep the #2 Phillips screwdriver ready.

18

Installing and removing storage sled components

Summary of Contents for PowerEdge FD332

Page 1: ...Dell PowerEdge FD332 Owner s Manual Regulatory Model E02B Regulatory Type E02B003 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...n 14 Split dual host mapping configuration 14 Drive to storage controller mapping 15 4 Installing and removing storage sled components 17 Customer and field replaceable units PowerEdge FD332 17 Safety instructions 17 Before working inside your system 18 After working inside your system 18 Recommended tools 18 Storage sled 18 Removing a storage sled 18 Installing a storage sled 20 Inside the sled 2...

Page 4: ...es 39 Warning messages 39 Diagnostic messages 40 Alert messages 40 6 Using system diagnostics 41 Dell Embedded System Diagnostics 41 When to use the Embedded System Diagnostics 41 Running the Embedded System Diagnostics from Boot Manager 41 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 42 Running Embedded System Diagnostics from an external media 42 System diagnostics ...

Page 5: ...upports one full width and two half width sleds Four bay chassis Refers to the PowerEdge FX2s enclosure configuration that supports four half width sleds Six bay chassis Refers to the PowerEdge FX2s enclosure configuration that supports four quarter width sleds and two half width sleds Storage sled or system Refers to PowerEdge FD332 Compute sled Refers to the half width quarter width or full widt...

Page 6: ...e sled out of the enclosure 4 Sled lock 2 Used to secure or release the storage sled from the enclosure 5 Storage sled status indicator Provides information on the overall status of the storage sled 6 Drive drawer release handle Used to slide the drive drawer out of the storage sled Storage sled status indicator Figure 2 Storage sled status indicator 1 storage sled status indicator The storage sle...

Page 7: ...ase tab Drive Status Indicator Pattern Description Off Drive slot empty Steady green Drive online but no activity Blinks green and turns off Drive online with drive activity Blinks green On 250 ms Off 250 ms Drive being identified or preparing for removal Blinks green On 400 ms Off 100 ms Drive rebuilding Blinks amber On 150 ms Off 150 ms Drive failed Blinks green 500 ms amber 500 ms and turns off...

Page 8: ...ed features storage sled to compute sled configuration options remove and install storage sled components and troubleshoot components Owner s Manual at dell com poweredgemanuals Get an overview of the Dell Systems Management offerings Dell OpenManage Systems Management Overview Guide at dell com openmanagemanuals Know about how to configure storage mode in the storage sled and remote management of...

Page 9: ...orage subsystem Storage controller documentation at dell com storagecontrollermanuals See the event and error messages generated by the system firmware and agents that monitor system components Dell Event and Error Messages Reference Guide at dell com esmmanuals Quick Resource Locator Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be don...

Page 10: ...orage sled NOTE Install the storage sled s in the bottom slots of the PowerEdge FX2s enclosure beginning from the left slot 3 In the four bay chassis that supports up to three storage sleds you can also install a storage sled in the top right slot slot 2 of the enclosure For information on sled slot numbering see the Dell PowerEdge FX2 and FX2s Enclosure Owner s Manual at dell com poweredgemanuals...

Page 11: ... enter the Service Tag of your system in the Service Tag or Express Service Code field NOTE If you do not have the Service Tag select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag or select Choose from a list of all Dell products to select your product from the Product Selection page 3 Click Get drivers and downloads The drivers that are ap...

Page 12: ...upports a storage controller module with a single controller and all hard drives SSDs map to the single controller The storage sled supports a storage controller module with dual controllers but only the primary controller is enabled by setting the Storage Mode to Joined in the Chassis Management Controller CMC interface All hard drives SSDs in the storage sled map to the primary controller in the...

Page 13: ...that you run the latest PERC HBA firmware Dell Update Package DUP to ensure that both controllers are running the latest firmware The split mode mapping configurations apply to the following The storage sled supports a storage controller module with dual PERC HBA controllers Both controllers are enabled by setting the Storage Mode to split mode in the CMC interface In the split mode eight hard dri...

Page 14: ...NOTE PowerEdge FX2s supports multiple split single host mapping configurations You must select the desired configuration based on your intended usage Figure 9 Split single host mapping configuration four bay chassis Figure 10 Split single host mapping configuration four bay chassis one compute sled Figure 11 Split single host mapping configuration three bay chassis Split dual host mapping configur...

Page 15: ... The drives in slots 8 to 15 map to controller 2 or the secondary controller NOTE In the split single host storage mode the storage controller enumeration in the PERC HBA BIOS Configuration Ctrl R utility is different from the enumeration in the iDRAC and Human Interface Infrastructure HII interfaces In the Ctrl R utility the secondary controller is listed before the primary controller It is recom...

Page 16: ...rives to dual storage controllers Icon Description Hard drives SSDs mapped to the primary controller or controller 1 Hard drives SSDs mapped to the secondary controller or controller 2 16 Storage sled mapping configurations ...

Page 17: ...ble units CRUs hard drive SSD assembly storage controller module batteries NOTE For information on removing and installing the storage controller module batteries see the Dell PowerEdge RAID Controller PERC 9 User s Guide at dell com storagecontrollermanuals The following components are field replaceable units FRUs Removal and installation procedures of the FRUs should be performed only by Dell ce...

Page 18: ...the procedures in this section 1 and 2 Phillips screwdrivers T15 Torx driver Storage sled Removing a storage sled Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that i...

Page 19: ...the enclosure to overheat 2 Lift the sled release latches upward by 90 degrees and holding it by the latches pull the sled out of the enclosure CAUTION To protect the I O connector pins install the I O connector cover every time a sled is removed from the enclosure 3 Install the I O connector cover over the I O connectors Figure 16 Removing a storage sled 1 sled lock 2 2 dotted line on storage sle...

Page 20: ... PowerEdge FX2s enclosure beginning from the left slot 3 In the four bay chassis you can also install a storage sled in the top right slot slot 2 of the enclosure For more information on sled slot numbering see the Dell PowerEdge FX2 and FX2s Enclosure Owner s Manual at dell com poweredgemanuals NOTE If your storage sled has shipped pre installed in the enclosure it is recommended that you remove ...

Page 21: ... line on the storage sled is not visible from the top edge of the bay in which the storage sled is installed 3 Slide the storage sled into the enclosure until the dotted line on top of the sled is not visible from the top edge of the bay and the sled clicks into place 4 Turn the storage sled locks to the lock position to secure the sled in the enclosure CAUTION Ensure that the sled locks are in lo...

Page 22: ...ge controller module cable 4 drive drawer 5 hard drive SSD release tab 16 6 dotted line on top of storage sled Drive drawer The drive drawer supports up to 16 hot swap hard drives SSDs You must open the drive drawer and access the drives from the sides of the drawer 22 Installing and removing storage sled components ...

Page 23: ...roduct CAUTION The storage sled must be locked in the enclosure before you open the drive drawer Ensure that the sled locks are in locked position CAUTION Do not keep the drive drawer open for more than three minutes Ensure that you read the Safety instructions Step Pull the drive drawer handle on the front panel of the storage sled and slide the drawer out of the sled until you access the hard dr...

Page 24: ...your warranty Read and follow the safety instructions that came with the product CAUTION Ensure that the sled locks are in the locked position CAUTION Ensure that the drive drawer handle is in closed position before closing the drawer NOTE You must open the drive drawer to install hard drives SSDs or service hard drives SSDs in the drawer 1 Ensure that you read the Safety instructions 2 Open the d...

Page 25: ...not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This is a field replaceable unit FRU Removal and installation procedures must be performed only by Dell certified service technicians 1 Ensure that you read the Safety instructions 2 Keep the 1 Phillips screwdriver ready Steps 1 Pull the drive drawer handle on the front pa...

Page 26: ...up to sixteen 2 5 inch SAS SATA hard drives SSDs The hard drive assembly consists of the following Hard drive SSD Hot swap drive rails that fit in the drive slots and into which the drive is installed Screws securing the drive to the drive rails Removing a hard drive SSD assembly Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troublesh...

Page 27: ...cise caution when you pull out the hard drive SSD assembly because excess force can cause the drive assembly to fall It is recommended that you support the bottom of the drive assembly with one hand while holding the drive release handle with the other hand 2 Holding the drive rail release handle pull the hard drive SSD assembly out of the drive slot Figure 24 Removing and installing a hard drive ...

Page 28: ...Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Use only hard drives SSDs that have been tested and approved for use with the hard drive backplane CAUTION Combining SAS and SATA hard drives SSDs in the same RAID volume is not supported CAUTION When installing a hard drive SSD ensure th...

Page 29: ...om another system it is detected as Foreign in the PERC BIOS Configuration utility You can import the existing configuration or clear the data from the drive For more information on foreign configuration see the Dell PowerEdge RAID Controller PERC 9 User s Guide at dell com storagecontrollermanuals 1 Ensure that you read the Safety instructions 2 Open the drive drawer Steps 1 Align the drive rails...

Page 30: ... support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Do not keep the drive drawer open for more than three minutes NOTE This is a field replaceable unit FRU Removal and installation procedures must be performed only by Dell certified service technicians NOTE You must remove a ...

Page 31: ...eam Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Do not keep the drive drawer open for more than three minutes NOTE This is a field replaceable unit FRU Removal and installation procedures must be performed only by Dell certified service technicians NOTE You must remove a hard drive...

Page 32: ...werEdge RAID Controller PERC 9 User s Guide at dell com storagecontrollermanuals and Dell Host Bus Adaptor User s Guide at https www dell com support home us en 19 products server_int server_data_center_infrastructure Removing the storage controller module Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repair...

Page 33: ...tor on the midplane interface module Figure 28 Removing and installing the storage controller module 1 storage controller module 2 screw 3 3 SCM cable touch point 4 SCM cable screw 2 5 touch point on the SCM 4 6 connector on midplane interface module Next step Install the storage controller module Related links Installing the storage controller module Opening the drive drawer Closing the drive dra...

Page 34: ...he midplane interface module 2 Lower the SCM until it is firmly seated on the connector on the midplane interface module 3 Install the screws to secure the SCM to the module holder on the midplane interface module 4 Holding the module cable touch point align the cable guide pins with the holes on the SCM 5 Tighten the screws to secure the SCM cable to the module Next steps 1 Close the drive drawer...

Page 35: ...ormed only by Dell certified service technicians NOTE You must remove the bezel assembly to replace a faulty bezel assembly or when you are replacing the chassis 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the Mini Enterprise Service Tag MEST and save for future use 4 Keep tweezers ready for the service caution label 5 ...

Page 36: ...l assembly Related links Installing the bezel assembly Removing the Mini Enterprise Service Tag Installing the bezel assembly Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to serv...

Page 37: ...sembly with the sled front panel and push the assembly into the sled until it is fully seated 3 Install the screws securing the bezel assembly to the bottom side of the sled 4 Turn the sled over with the top side of the sled facing up 5 Install the screws securing the bezel assembly to the top of the sled 6 Close the drive drawer 7 Using a 2 Phillips screwdriver turn the sled locks to unlock posit...

Page 38: ...ntation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This procedure can destroy data stored on the hard drive SSD Before you proceed back up all the files on the hard drive SSD Steps 1 Run the appropriate controllers...

Page 39: ...sled in the enclosure 7 If the storage controller module functions properly close the drive drawer 8 If the storage controller module does not function properly log in to the CMC web interface and view the properties of the storage controller For more information see the CMC User s Guide at dell com esmmanuals If the problem is not resolved see Getting Help Related links Storage Controller Module ...

Page 40: ...em diagnostics see Using system diagnostics Alert messages Systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation 40 Troubleshooting your system ...

Page 41: ...nt ePSA diagnostics The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed suc...

Page 42: ...l diagnostics utility go to dell com support drivers select your product and click Get drivers and downloads from the product page 5 Connect the resource media to your system 6 As the system boots press F11 7 When prompted select the media to perform a one time boot If diagnostics does not start automatically after the diagnostics media is booted enter psa at the command prompt System diagnostics ...

Page 43: ...e Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment Maximum temperature gradient operating and storage 20 C h 36 F h Relative humidity Storage 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Operating 10 to 80 Relative Humidity with 29 C 84 2 F...

Page 44: ... responsibility of the customer Air filtration NOTE Applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor Data center air filtration as defined by ISO Class 8 per ISO 14644 1 with a 95 upper confidence limit NOTE Air entering the data center must have MERV11 or M...

Page 45: ...e various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of...

Page 46: ...46 Getting help ...

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