background image

 

Gold Queue EEC Hotline 

 2969 3187

 

 

Customer Advocacy 

 3416 0910

 

 

Large Corporate Accounts  

 3416 0907

 

 

Global Customer Programs 

 3416 0908

 

 

Medium Business Division 

 3416 0912

 

 

Home and Small Business Division 

 2969 3105

 

 

India

 

 

Technical Support 

 1600 33 8045

 

 

Sales 

 1600 33 8044

 

 

Ireland (Cherrywood)

 

 

International Access Code: 

16

 

 

Country Code: 

353

 

 

City Code: 

1

 

 

Website: 

support.euro.dell.com

 

    

 

 

E-mail: [email protected] 

    

 

 

 Technical Support 

 1850 543 543

 

 

U.K. Technical Support (dial within U.K. only) 

 0870 908 0800

 

 

Home User Customer Care 

 01 204 4014

 

 

Small Business Customer Care 

 01 204 4014

 

 

U.K. Customer Care (dial within U.K. only) 

 0870 906 0010

 

 

Corporate Customer Care 

 1850 200 982

 

 

Corporate Customer Care (dial within U.K. only) 

 0870 907 4499

 

 

Ireland Sales 

 01 204 4444

 

 

U.K. Sales (dial within U.K. only) 

 0870 907 4000

 

 

Fax/SalesFax 

 01 204 0103

 

 

Switchboard 

 01 204 4444

 

 

Italy (Milan)

 

 

International Access Code: 

00

 

 

Country Code: 

39

 

 

City Code: 

02

 

 

Website: 

support.euro.dell.com

 

    

 

 

E-mail:

 support.euro.dell.com/it/it/emaildell/

 

    

 

 

Home and Small Business

 

      

 

 

Technical Support 

 02 577 826 90

 

 

Customer Care 

 02 696 821 14

 

 

Fax 

 02 696 821 13

 

 

Switchboard 

 02 696 821 12

 

 

Corporate

 

     

 

 

Technical Support 

 02 577 826 90

 

 

Customer Care 

 02 577 825 55

 

 

Fax 

 02 575 035 30

 

 

Switchboard 

 02 577 821 

 

 

Jamaica

 

 

General Support (dial from within Jamaica only) 

 

1-800-682-3639 

 

Japan (Kawasaki)

 

 

International Access Code: 

001

 

 

Country Code: 

81

 

 

City Code: 

44

 

 

Website: 

support.jp.dell.com

 

  

 

 

Technical Support (servers) 

 

toll-free: 0120-198-498 

 

Technical Support outside of Japan (servers) 

 

81-44-556-4162 

 Technical Support (Dimension™ and Inspiron™)

 

 

toll-free: 0120-198-226 

 

Technical Support outside of Japan (Dimension and Inspiron) 

 

81-44-520-1435 

 Technical Support (Dell Precision™, OptiPlex™, and Latitude™)

 

 

toll-free:0120-198-433 

 

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 

 

81-44-556-3894 

 Technical Support (Axim™)

 

 

toll-free: 0120-981-690 

 

Technical Support outside of Japan (Axim) 

 

81-44-556-3468 

 

Faxbox Service 

 

044-556-3490 

 

24-Hour Automated Order Service 

 

044-556-3801 

 

Customer Care 

 

044-556-4240 

 

Business Sales Division (up to 400 employees) 

 

044-556-1465 

 

Preferred Accounts Division Sales (over 400 employees) 

 

044-556-3433 

 

Large Corporate Accounts Sales (over 3500 employees) 

 

044-556-3430 

 

Public Sales (government agencies, educational institutions, and medical 

institutions) 

 

044-556-1469 

 

Global Segment Japan 

 

044-556-3469 

 

Individual User 

 

044-556-1760 

 

Switchboard 

 

044-556-4300 

 

Korea (Seoul)

 

 

International Access Code: 

001

 

 

Country Code: 

82

 

 

Technical Support 

 

toll-

free: 080

-200-3800 

 

Sales 

 

toll-

free: 080

-200-3600 

 

Customer Service (Seoul, Korea) 

 

toll-free: 080-200-3800 

 

Customer Service (Penang, Malaysia) 

 604 633 4949

 

 

Fax 

 

2194-6202 

Summary of Contents for PowerConnect 26

Page 1: ...ect are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Models PowerConnect 2608 PowerConnect 2616 PowerConnect 2624 Initial release 7 Oct 2003 NOTE A NOTE indicates important information tha...

Page 2: ...tion l Automatic negotiation for speed and full and half duplex mode on all ports l Backpressure flow control in half duplex operation l Collision detection on all ports l Auto MDI MDIX l 4K MAC address entries supported l Comprehensive LED indicator panel to monitor overall switching condition l 19 inch rackmountable and wallmountable standard 1U chassis l Internal power supply Package Contents B...

Page 3: ...een established but no data is being transmitted or received l Blinking amber A 10 Mbps or 100 Mbps link has been established and data is being transmitted or received l Off No link established 10 100 1000 Ports Duplex Mode Collisions FDX HDX LED l Steady green The port is operating in full duplex mode l Blinking green Collisions are occurring on the port l Off The port is operating in half duplex...

Page 4: ...ing the SFP port disables the RJ 45 connector of port 24 on the switch Connecting Switches to Each Other Each port supports Auto MDI and MDIX functionality When cascading with other switches or hubs each port can connect directly to a switch or hub with straight through twisted pair cable see Figure 1 4 Figure 1 4 Cascading Switches NOTE Ensure that Category 5E CAT 5E cabling is used for connectin...

Page 5: ... Installing the Switch on a Flat Surface The switch can be installed on any appropriate level surface that can safely support the weight of the switches and their attached cables There must be adequate space around the switch for ventilation and access to cable connectors To install the switch on a flat surface complete the following steps 1 Set the switch on the flat surface and check for proper ...

Page 6: ...ide for proper ventilation and 12 7 cm 5 inches at the back for power cable clearance l The location must not be located in direct sunlight l The location must not be within 2 feet of any heating vents nor should any area heating vent point toward the unit l The location must be ventilated to prevent heat buildup l Do not locate the switch where there may be data or electrical cabling located dire...

Page 7: ...EEE 802 3x Flow Control IEEE 802 3p Priority Interface RJ 45 connectors one SFP connector available on 24 port switch Power Supply 100 240 VAC 50 x7f 60 Hz universal input Physical Dimensions 24 port switch 330 x 228 x 44 mm W x D x H 13 x 9 x 1 7 inches 16 port switch 330 x 228 x 44 mm W x D x H 13 x 9 x 1 7 inches 8 port switch 266 x 162 x 44 mm W x D x H 10 5 x 6 4 x 1 7 inches Environmental Sp...

Page 8: ... duplex mode Ensure that all devices connected to the switch are configured to automatically detect and set port speed and duplex settings Bad switch port Reconnect the connector for the affected link to a different switch port Link speed LED indicates a lower speed than expected Incorrect cable grade Ensure that you are using Category 5 cable or better for all 10Base T and 100Base T links or Cate...

Page 9: ...be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the technical support service see Technical Support Servi...

Page 10: ...ovides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the technical support service See the contact informati...

Page 11: ...obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact information for your region 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy of any diagnostic information 4 Include any accessories that belong with the item s being returned such as power ca...

Page 12: ...r Care Fax 11 4515 7138 Aruba General Support toll free 800 1578 Australia Sydney International Access Code 0011 Country Code 61 City Code 2 E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business 1 300 65 55 33 Government and Business toll free 1 800 633 559 Preferred Accounts Division PAD toll free 1 800 060 889 Customer Care toll free 1 800 ...

Page 13: ...ort website support ap dell com china Tech Support E mail cn_support dell com Tech Support Fax 818 1350 Home and Small Business Technical Support toll free 800 858 2437 Corporate Accounts Technical Support toll free 800 858 2333 Customer Experience toll free 800 858 2060 Home and Small Business toll free 800 858 2222 Preferred Accounts Division toll free 800 858 2557 Large Corporate Accounts GCP t...

Page 14: ...00 Sales 0825 004 700 Fax 0825 004 701 Fax calls from outside of France 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Care 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support 06103 766 7...

Page 15: ...hboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Website support jp dell com Technical Support servers toll free 0120 198 498 Technical Support outside of Japan servers 81 44 556 4162 Technical Support Dimension and Inspiron toll free 0120 198 226 Technical Support outside of Japan Dimen...

Page 16: ...free 1 800 888 213 Mexico International Access Code 00 Country Code 52 Customer Technical Support 001 877 384 8979 or 001 877 269 3383 Sales 50 81 8800 or 01 800 888 3355 Customer Service 001 877 384 8979 or 001 877 269 3383 Main 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam Internationa...

Page 17: ...upport 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country Code...

Page 18: ...ction Sales toll free 0080 651 228 Corporate Sales toll free 0080 651 227 Thailand International Access Code 001 Country Code 66 Technical Support toll free 0880 060 07 Customer Service Penang Malaysia 604 633 4949 Sales toll free 0880 060 09 Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 U K Bracknell International Access Code 00 C...

Page 19: ...ors Technical Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell Sales toll free 1 800 289 3355 or toll free 1 800 879 3355 Dell Outlet Store Dell refurbished computers toll free 1 888 798 7561 Software and Peripherals Sales toll free 1 800 ...

Page 20: ...dge PowerVault PowerApp Axim DellNet and PowerConnect are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Back to Contents Page NOTE A NOTE indicates important information that helps you make...

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