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2.

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and 
problem description and follow the instructions on the screen.  

3.

If you run a test from the 

Custom Test

 or 

Symptom Tree

 option, click the applicable tab described in the following table for more information.  

4.

When the tests are completed, if you are running the Dell Diagnostics from the 

Drivers and Utilities 

disc, remove the disc.  

 

5.

Close the test screen to return to the 

Main

 

Menu

 screen. To exit the Dell Diagnostics and restart the computer, close the 

Main

 

Menu

 screen.  

 

Power Button Light Codes 

The diagnostic lights give much more information about the system state, but legacy power light states are also supported in your computer. The power light 
states are shown in following table. 

 

Beep Codes 

If the monitor cannot display error messages during the POST, the computer may emit a series of beeps that identifies the problem or that can help you 
identify a faulty component or assembly. The following table lists the beep codes that may be generated during the POST. Most beep codes indicate a fatal 
error that prevents the computer from completing the boot routine until the indicated condition is corrected. 

 

Diagnostic Lights 

To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash 
before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem. 

Tab 

Function

 

 

Results 

Displays the results of the test and any error conditions encountered. 

Errors 

Displays error conditions encountered, error codes, and the problem description. 

Help 

Describes the test and may indicate requirements for running the test. 

Configuration  Displays your hardware configuration for the selected device. 

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays 
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on 
your computer or all devices attached to your computer. 

Parameters 

Allows you to customize the test by changing the test settings. 

Power Light 

State

Description

Off

 

 

Power is off, light is blank.

Blinking Amber

 

 

Initial state of light at power up. 
Indicates system has power, but the POWER_GOOD signal is not yet active. 
If the 

Hard Drive light is off

, it is probable that the power supply needs to be replaced. 

If the 

Hard Drive light on

, it is probable that an onboard regulator or VRM has failed. Look at the diagnostic lights for further information. 

Solid Amber

 

 

Second state of the light at power up. Indicates the POWER_GOOD signal is active and it is probable that the power supply is fine. Look at 
the diagnostic lights for further information.

Blinking Green

 

 

System is in a low power state, either S1 or S3. Look at the diagnostic lights to determine which state the system is in.

Solid Green

 

 

System is in S0 state, the normal power state of a functioning machine. 
The BIOS will turn the light to this state to indicate it has started fetching op-codes. 

 

 

Code 

 

 

Cause 

one long, two short 

Memory test failure 

one long, three short, two short  No Memory 

one short

<F12> key pressed

two short, one long 

ROM BIOS checksum failure 

 

NOTE: 

After the computer completes POST, all four lights turn off before booting to the operating system.

 

 

Light Pattern

 

 

 

 

Problem Description 

 

 

Suggested Resolution 

 

The computer is in a normal 

off

 

condition or a possible pre-BIOS 
failure has occurred. 

l

 

Plug the computer into a working electrical outlet.  

l

 

If the problem persists, contact Dell. 

Summary of Contents for OptiPlex 580

Page 1: ...Replacing Parts Specifications System Board Layout System Setup Diagnostics NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death combinations thereof are trademarks of Ad...

Page 2: ...our Computer 2 Remove the hard drive assembly 3 Press in on the coin cell battery release latch 3 Remove the coin cell battery from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 3: ...Replacing the Coin Cell Battery To replace the coin cell battery perform the above steps in reverse order Back to Contents Page ...

Page 4: ... Computer 2 Slide back the cover release latch 3 Tilt the cover from the top outward and remove the cover from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 5: ...Replacing the Cover To replace the cover perform the above steps in reverse order Back to Contents Page ...

Page 6: ...ight Onboard or USB CD ROM Drive and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the menu and press Enter to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want t...

Page 7: ...cate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your...

Page 8: ...e until you have identified a faulty module or reinstalled all modules without error l If available install working memory of the same type into your computer l If the problem persists contact Dell Memory modules are detected but a memory configuration or compatibility error has occurred l Ensure that no special requirements for memory module connector placement exist l Ensure that the memory you ...

Page 9: ...he inside then pivot the latch open 3 If you are removing a PCI Express x16 video card go to step 4 otherwise go to step 5 4 Press the securing tab to unlock the PCI Express x16 video card from its connector WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage ...

Page 10: ...asp the card by it top corners and ease it out from the connector on the system board Replacing an Expansion Card To replace an expansion card perform the above steps in reverse order Back to Contents Page ...

Page 11: ...he system board 3 Remove the diagnostic lights ribbon cable 4 Press in on the retaining clips to release the fan from the computer chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 12: ...5 Tilt the fan forward and remove it from the computer chassis Replacing the Fan To replace the fan perform the above steps in reverse order Back to Contents Page ...

Page 13: ...de Your Computer 2 Release the hard drive cables from their restraining tie 3 Disconnect the data cable from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 14: ...4 Press the blue securing tabs on each side of the hard drive assembly and slide the assembly up and out of the computer 5 Disconnect the hard drive power cable 6 Disconnect the hard drive fan cable ...

Page 15: ...7 Remove the hard drive assembly from the computer 8 Pull on the blue tab to disconnect the hard drive data cable from the hard drive assembly ...

Page 16: ...9 Remove the hard drive data cable from the outside of the hard drive assembly 10 Remove the hard drive fan cable from the outside of the hard drive assembly ...

Page 17: ...11 Lift the blue tab and rotate it counter clockwise to release the hard drive fan from the hard drive assembly 12 Remove the hard drive fan from the hard drive assembly ...

Page 18: ...13 Pull back the blue tabs and pull forward the hard drive to remove the hard drive from the hard drive assembly 14 Remove the hard drive from the hard drive assembly ...

Page 19: ...Replacing the Hard Drive To replace the hard drive perform the above steps in reverse order Back to Contents Page ...

Page 20: ...er 2 Loosen the screws that secure the heat sink to the system board 3 Rotate the heat sink toward the back of the computer and remove the heat sink from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 21: ...4 Press the processor cover release lever down and out to release the cover 5 Lift the processor out of its socket on the system board ...

Page 22: ...To replace the heat sink and processor perform the above steps in reverse order Back to Contents Page CAUTION When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket ...

Page 23: ...m the system board 4 Slide the chassis intrusion switch from its slot in the metal bracket and then push down the switch to remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need ...

Page 24: ...Replacing the Chassis Intrusion Switch To replace the chassis intrusion switch perform the above steps in reverse order Back to Contents Page ...

Page 25: ...ernal speaker upward to remove it from the computer Replacing the Internal Speaker To replace the internal speaker perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_com...

Page 26: ......

Page 27: ... fan 4 Press the clips on either sides of the air temperature sensor and remove it from the computer chassis 5 Remove the mounting screw that secures the I O panel to the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_c...

Page 28: ...anel back and forth to release its circular tabs from the chassis 7 Remove the I O panel from the computer Replacing the I O Panel To replace the I O panel perform the above steps in reverse order Back to Contents Page ...

Page 29: ...n the memory retention clips to release the memory module 3 Lift the memory module from its connector on the system board and remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 30: ...Replacing a Memory Module To replace a memory module perform the above steps in reverse order Back to Contents Page ...

Page 31: ...r Computer 2 Disconnect the power cable from the back of the optical drive 3 Disconnect the data cable from the back of the optical drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 32: ...4 Pull up on the drive release latch and slide the optical drive toward the back of the computer 5 Lift the optical drive up and out of the computer ...

Page 33: ...Replacing the Optical Drive To replace the optical drive perform the above steps in reverse order Back to Contents Page ...

Page 34: ...arts Dell OptiPlex 580 Service Manual Small Form Factor Back to Contents Page Cover Hard Drive Memory Internal Speaker I O Panel Power Supply Intrusion Switch Optical Drive Expansion Cards Heat Sink and Processor Fan Coin Cell Battery System Board ...

Page 35: ...e the optical drive 3 Disconnect the processor power cable from the system board 4 Remove the processor power cable from its routing guides on the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 36: ...5 Press the release latch and disconnect the main power cable from the system board 6 Remove the screws that secure the power supply to the computer chassis ...

Page 37: ...7 Slide the power supply towards the front of the computer 8 Lift the power supply up and out of the computer ...

Page 38: ...Replacing the Power Supply To replace the power supply perform the above steps in reverse order Back to Contents Page ...

Page 39: ... context sensitive help based on the options selected Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field System Setup Options CAUTION Do not change the settings in system setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly NOTE Before you use System Setup it is recommen...

Page 40: ...On default Off l Rear Quad USB On default Off Sata Configuration Allows you to configure the following l SATA Operation IDE RAID AHCI default l HDD Acoustic Mode Performance Suggested Quiet Bypass default l SATA 0 SATA 1 SATA 2 and SATA 3 Disable Enable default l External SATA Disable Enable default l SMART Reporting Disable Enable default BIOS Events Provides the following options l View Event Lo...

Page 41: ... l On default l Off Suspend Type Specifies the power state in suspend mode l S1 POS l S3 STR default Boot NOTE The items displayed are dynamically updated according to the devices detected Fast Boot Speeds up the boot process by bypassing some compatibility steps l Off l On default Numlock Key Turns on or off the Numlock l Off l On default Wait for F1 if error Waits for the F1 key to be pressed wh...

Page 42: ...Back to Contents Page Provides options to Save Changes and Exit Discard Changes and Exit and Load Default Setting ...

Page 43: ...che up to 2 MB Memory Type DDR3 SDRAM non ECC memory only Speed 1066 MHz Connectors four DIMM slots Capacity 1 GB 2 GB or 4 GB Minimum memory 1 GB Maximum memory 16 GB Video Integrated ATI Radeon HD 4200 graphics Discrete PCI Express 2 0 x16 graphics adapter NOTE The DisplayPort is automatically disabled when you configure the GFX Display Port as PCI Express x16 Video Memory Integrated up to 512 M...

Page 44: ...op one Small form factor one 5 25 inch optical drive s Mini tower two Desktop one Small form factor one slimline NOTE The Dell OptiPlex 580 Small Form Factor does not support the following combination of drives one 3 5 inch hard drive one 2 5 inch hard drive and one 5 25 inch optical drive External Connectors Audio Back panel two connectors for line in microphone and line out Front panel one front...

Page 45: ...indicates that the computer is reading data from or writing data to from the drive Network connectivity light green light a good connection exists between the network and the computer off no light the computer is not detecting a physical connection to the network Diagnostic lights four lights located on the front back panel of the computer For information on the diagnostic lights see the Service M...

Page 46: ...actor 34 00 cm 13 40 inches Weight Mini tower 11 70 kg 25 80 lb Desktop 8 26 kg 18 20 lb Small form factor 6 80 kg 15 00 lb Environmental Temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity noncondensing 20 to 80 Maximum vibration Operating 5 Hz 350 Hz at 0 0002 G2 Hz Storage 5 Hz 500 Hz at 0 001 to 0 01 G2 Hz Maximum shock Operating 40 G 5 with pul...

Page 47: ...le connectors DIMM_1 DIMM_2 DIMM_3 and DIMM_4 5 SATA drive connectors SATA 0 and SATA 1 6 front panel connector FRONTPANEL 7 power connector POWER 8 SATA drive connector SATA 2 9 fan connector FAN_HDD 10 chassis intrusion switch connector INTRUDER 11 coin cell battery socket BATTERY 12 PCI Express x16 connector SLOT1 13 PCI Express x4 connector SLOT2 14 serial or PS 2 connector SERIAL2 15 internal...

Page 48: ...xpansion card 5 Remove the memory 6 Remove the heat sink and processor 7 Disconnect the processor power cable from the system board 9 Disconnect the hard drive and optical drive data cables from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homep...

Page 49: ...10 Disconnect the main power connector 11 Remove the I O panel cable from the system board ...

Page 50: ...12 Disconnect the fan and internal speaker cable from the system board 13 Remove the screws that secure the heat sink retention module to the system board ...

Page 51: ...14 Remove the heat sink retention module 15 Remove the screws that secure the system board to the computer chassis ...

Page 52: ...16 Remove the system board Replacing the System Board To replace the system board perform the above steps in reverse order Back to Contents Page ...

Page 53: ...ide your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electros...

Page 54: ...rking Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 Verify that the computer works correctly by running the D...

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