Dell Latitude LT System, User Manual

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Getting Help 8-3
continue the session later. The code number that the AutoTech service gives you
allows you to continue your session where you ended it.
The AutoTech service is available 24 hours a day, seven days a week. You can also
access this service through the technical support service. For the telephone number
to call, refer to Dell Contact Numbers found later in this chapter.
TechFax Service
Dell takes full advantage of fax technology to serve you better. Twenty-four hours a
day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of
technical information.
Using a touch-tone phone, you can select from a full directory of topics. The
technical information you request is sent within minutes to the fax number you
designate. For the TechFax telephone number to call, refer to Dell Contact
Numbers found later in this chapter.
TechConnect BBS
Use your modem to access Dell’s TechConnect bulletin board service (BBS)
24 hours a day, seven days a week. The service is menu-driven and fully
interactive. The protocol parameters for the BBS are 1200 to 19.2K baud, 8 data
bits, no parity, 1 stop bit.
Automated Order-Status System
You can call this automated service to check on the status of any Dell products that
you have ordered. A recording prompts you for the information needed to locate
and report on your order. For the telephone number to call, refer to Dell Contact
Numbers found later in this chapter.