Getting Help: Dell Latitude CPi A-Series System User's Guide
NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative
for information on availability.
World Wide Web on the Internet
The Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access
most of the services described in this file, including AutoTech, TechFax, order status, technical support, and product information.
From Dell's World Wide Web home page (
http://www.dell.com
), click the
Support
icon, and click
Support Your Dell
. Enter your service tag
number (or, if you have one, your Express Service Code) and click
Submit
. If you don't have your service tag number or Express Service Code
available, you can also select support information by system.
Everything you need to know about your system is presented on the system support page, including the following tools and information:
●
Technical information — Details on every aspect of your system, including hardware specifications.
●
Self-diagnostic tools — A system-specific troubleshooting application for re-solving many computer-related issues by following interactive
flowcharts.
●
Drivers, files, and utilities — The latest drivers and basic input/output system (BIOS) updates to keep your system functioning at its best.
●
Component support — Technical information, documentation, and troubleshooting tips for different system components.
●
Online communications center — Tool for submitting requests for both technical and nontechnical information on Dell products. Avoid telephone
delays by receiving an e-mail response to your request for information if your computer is not functioning properly or if you have questions
regarding your computer's hardware or operation.
Dell can be accessed electronically using the following addresses:
●
World Wide Web
http://www.dell.com/
http://www.dell.com/intl/apcc/
(for Asian/Pacific countries only)
http://www.euro.dell.com
(for Europe only)
●
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user: anonymous
, and use your e-mail address as your password.
●
Electronic Support Service
file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAPTOPS_checked%20o...titude/CPi%20A%20SERIES/CPi%20A%20SERIES%20USRGUIDE/Getting.htm (2 of 15)6/21/2004 1:40:47 AM
