Dell Latitiude E6500 Service Manual Download Page 36 | Manualshive

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4.

Replace the dashboard panel from the top of the keyboard and carefully snap the panel.

5.

Replace the LED cover (see

Replacing the LED Cover

).

6.

Replace the hinge covers (see

Replacing the Hinge Covers

).

7.

Close the display and turn the computer over.

8.

Replace the battery (see

Replacing the Battery

).

Back to Contents Page

1 M2 x 3-mm screws (2) 2 tabs (5)

3 keyboard connector

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Summary of Contents for Latitiude E6500

Page 1: ...manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and Latitude are trademarks of Dell Inc Microsoft Windows Windows Vista and the Windows Start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registered trademark of Bluetoot...

Page 2: ...r 3 Loosen the M2 5 x 5 mm capture screw 4 Using the rubber feet for leverage slide the bottom of the base assembly away from computer then lift to remove it Replacing the Bottom of the Base Assembly 1 Slide the bottom of the base assembly into place 2 Replace the M2 5 x 5 mm captive screw Removing the Base Assembly 1 Follow the procedures in Before Working on Your Computer 2 Remove the bottom of ...

Page 3: ...Back to Contents Page ...

Page 4: ...ff your computer 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect any telephone or network cables from the computer NOTE The color of your computer and certain system components may appear differently than shown in this document CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple re...

Page 5: ...utton to ground the system board Replacing the Battery To replace a battery slide it into the battery bay until it clicks into place CAUTION To help prevent damage to the system board remove the battery from the battery bay before you service the computer NOTE To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Del...

Page 6: ...Back to Contents Page ...

Page 7: ... update is complete the computer reboots automatically 5 Remove the flash BIOS update media from the drive Flashing the BIOS From the Hard Drive 1 Locate the latest BIOS update file for your computer on the Dell Support website at support dell com and follow the instructions to download it on your computer s desktop 2 Ensure the AC adapter is plugged in to the computer and to a known good power so...

Page 8: ...Removing the Palm Rest Assembly 6 If a card is in the cage remove the card 7 Remove the three M2 x 3 screws 8 Push the carrier to one side to release it from the system board then pull the carrier in the opposite direction to remove the carrier Replacing the Card Cage Before working inside your computer read the safety information that shipped with your computer For additional safety best practice...

Page 9: ...Back to Contents Page ...

Page 10: ...fety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Connect the coin cell battery cable to the system board 2 Insert the coin cell battery into the computer 3 If you are re installing the old coin cell battery slide the battery under the tab and press down to seal the tape o...

Page 11: ...Back to Contents Page ...

Page 12: ...see Removing the Fan 5 Remove the processor thermal cooling assembly see Removing the Processor Thermal Cooling Assembly 6 To loosen the ZIF socket use a small flat blade screwdriver and rotate the ZIF socket cam screw counterclockwise until it comes to the cam stop 1 processor module CAUTION To avoid damage to the processor hold the screwdriver so that it is perpendicular to the processor when tu...

Page 13: ...mbly 6 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Do not touch the processor die Press and hold the processor down on the substrate on which the die is mounted while turning the cam screw to prevent intermittent contact between the cam screw and processor CAUTION Ensure the cam lock is in a fully open position before seating the processor module You do not have to ...

Page 14: ...cs Thermal Cooling Assembly If you have purchased a system board containing the discrete graphics option complete the following steps 1 Follow the instructions in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the bottom of the base assembly see Removing the Bottom of the Base Assembly 4 Remove the fan see Removing the Fan 5 Loosen the four captive screws i...

Page 15: ...ing Assembly Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance Discrete Graphics Thermal Cooling Assembly 1 Place the vent end of the graphics thermal cooling assembly into the computer at an angle then align the three captive s...

Page 16: ...ling assembly into the computer at an angle then align the four captive screws on the thermal cooling assembly with the screw holes on the system board 2 In sequential order tighten the four captive screws to secure the thermal cooling assembly to the system board 3 Replace the fan see Replacing the Fan 4 Replace the bottom of the base assembly see Removing the Bottom of the Base Assembly 5 Replac...

Page 17: ...om of the Base Assembly 4 Remove the see Removing the Hinge Covers 5 Remove the palm rest assembly see Removing the Palm Rest Assembly 6 Remove the system board see Removing the System Board Assembly 7 Remove the modem see Removing the Modem 8 Remove the two M2 x 3 mm screws from the I O daughter card 9 Remove the I O daughter card Replacing the I O Daughter Card Before you begin the following pro...

Page 18: ...lm rest assembly Replacing the Palm Rest Assembly 6 Replace the hinge covers see Replacing the Hinge Covers 7 Replace the bottom of the base assembly see Replacing the Bottom of the Base Assembly Back to Contents Page ...

Page 19: ...nd the wireless cables WLAN WWAN and WPAN 7 Remove the M2 5 x 5 mm screws from each hinge Removing the Display Assembly Replacing the Display Assembly Removing the Display Bezel Replacing the Display Bezel Removing the Display Panel Replacing the Display Panel Removing the Display Panel Brackets Replacing the Display Panel Brackets Display Inverter Removing the Camera and Microphone Assembly Repla...

Page 20: ...onnect the WPAN antenna cable to the WPAN card and place any unused antenna cables in the base assembly cable holders next to the card slot 7 Connect the WLAN antenna cables to the WPAN card and place any unused antenna cables in the base assembly cable holders next to the card slot 8 Connect the display cable to the display cable connector on the system board 9 Replace the hinge covers see Replac...

Page 21: ...ctions in Before Working on Your Computer 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the four M2 5 x 5 mm screws from the display panel Removing the CCFL Display Panel CAUTION To avoid damage to the bezel and the display screen exercise care while removing the bezel from the display cover CAUTION To release the...

Page 22: ...your workspace 2 Pull the pull tab to disconnect the display cable Replacing the Display Panel Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 M2 5 x 5 mm screws 4 2 display panel 3 display cover 4 inverter backlight cable C...

Page 23: ...er 5 Replace the display bezel see Replacing the Display Bezel 6 Replace the display assembly see Replacing the Display Assembly Replacing the LED Display Panel 1 Connect the display cable to the connector on the back of the display panel 2 Route the display cable around the notch on the display cover and set the display panel in place 3 Replace the four M2 5 x 5 mm screws securing the display pan...

Page 24: ...e safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the two M2 x 3 mm screws from...

Page 25: ...pped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Lift the connector lever on the camera microphone cable 5 Loosen ...

Page 26: ...fety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the M2 5 x 5 mm screw 5 Push in f...

Page 27: ...sembly if present see Removing the Camera and Microphone Assembly 6 Disconnect the display cable from the back of the display panel and lift away the panel Replacing the Display Cover Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compl...

Page 28: ...place the display bezel see Replacing the Display Bezel 6 Replace the display assembly see Removing the Display Assembly Back to Contents Page CAUTION When replacing the display panel ensure no unconnected cables on the display cover get caught underneath the panel ...

Page 29: ... fan to the base of the computer 5 Disconnect the fan connector from the system board 6 Lift the fan up at an angle to remove it Replacing the Fan Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Insert the fan at an angle an...

Page 30: ...in either the WWAN or WPAN Mini Card slot If you ordered an FCM card with your computer the card is already installed Removing an FCM 1 Follow the procedures in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the bottom of the base assembly see Removing the Bottom of the Base Assembly 4 Remove the left hinge cover see Removing the Hinge Covers 5 Remove the M...

Page 31: ... of the Base Assembly 6 Replace the battery see Replacing the Battery Back to Contents Page CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card CAUTION To avoid damage to the FCM card ensure the cables are not under the card when you replace the card CAUTION The Mini Card slot has WPAN UWB...

Page 32: ...base assembly seeRemoving the Bottom of the Base Assembly 4 Remove the four M3 x 3 mm screws marked with an H that secure the hard drive 5 Slide the hard drive out of the computer 6 Remove the M3 x 3mm screw from the bezel and take the bezel off the hard drive NOTE Dell does not guarantee compatibility or provide support for hard drives obtained from sources other than Dell CAUTION Do not remove t...

Page 33: ... 6 Replace the battery 7 Turn the computer over so the top side is up open the display and start your computer 8 If you have installed a new drive try and boot it If it doesn t boot l Use your operating system installation media to install the operating system for your computer for more information see your Setup and Quick Reference Guide l Use the Drivers and Utilities media to install the driver...

Page 34: ...rs the Multimode DisplayPort and the right one covers the RJ 45 network connector 1 Follow the procedures in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the two M2 5 x 5 mm screws from the hinge covers 4 Slide each hinge cover off the computer and lift to remove it Replacing the Hinge Covers 1 Slide the left hinge cover over the Multimode DisplayPort and...

Page 35: ...your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Holding the top of the keyboard slightly above the computer slide the bottom of the keyboard in at an angle and fit the tabs and keyboard connector along the bottom of the keyboard beneath the front...

Page 36: ...panel 5 Replace the LED cover see Replacing the LED Cover 6 Replace the hinge covers see Replacing the Hinge Covers 7 Close the display and turn the computer over 8 Replace the battery see Replacing the Battery Back to Contents Page 1 M2 x 3 mm screws 2 2 tabs 5 3 keyboard connector ...

Page 37: ...ures in Before Working on Your Computer 2 Using a plastic scribe starting from the right edge of the LED cover gently pry up the LED cover 3 Remove the LED cover from the computer Replacing the LED Cover Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell ...

Page 38: ...MM B The DIMM B socket may or may not be populated with a memory module depending on the configuration of your computer When viewing the memory compartment from the underside of the computer the DIMM B socket is uppermost and DIMM A is closest to the system board Removing the DIMM B Module 1 To remove the DIMM B module spread away the retaining clips from the side edges of the memory module and li...

Page 39: ... a bare metal part in the computer chassis 2 Remove the memory module from its anti static packaging and grasping the module at the side edges align the slot in the module edge connector with the key in the socket connector 3 Gently slide the memory module into the DIMM B connector at a 45 degree angle to the system board until it is fully seated 4 Push the long edge of the memory module down unti...

Page 40: ...verify your computer operates correctly 1 Slide the bottom of the base assembly into place and tighten the captive screw 2 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 3 Set the computer upright and open the display 4 Start your computer As the computer boots it detects the additional memory and automatically updates the system configu...

Page 41: ...modem flex cable by pushing the tabs forward and removing the cable 7 Remove the black RJ11 modem cable from the modem 8 Remove the M2 x 3 mm screw from the modem 9 Remove the modem Replacing the Modem Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell co...

Page 42: ...7 Replace the hinge covers see Replacing the Hinge Covers 8 Replace the bottom of the base assembly see Replacing the Bottom of the Base Assembly Back to Contents Page ...

Page 43: ...ve it from the drive 5 Push the drive lever in to release it 6 Pull the drive out of the optical bay Replacing the Optical Drive Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Slide the drive in the optical bay 2 Push the r...

Page 44: ......

Page 45: ...he base assembly see Removing the Bottom of the Base Assembly 4 Remove the hard drive see Removing the Hard Drive 5 Remove the optical drive see Removing the Optical Drive 6 Remove the fan with the thermal cooling assembly see Removing the Processor Thermal Cooling Assembly 7 Remove the LED cover see Removing the LED Cover 8 Remove the keyboard see Removing the Keyboard 9 Remove the hinge covers s...

Page 46: ...lm Rest Assembly Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 Angle and connect the right side of the palm rest then lower and snap the left side into place 2 Replace the right speaker see Replacing the Right Speaker and ...

Page 47: ...s on the bottom of the computer to secure the palm rest 7 Replace the fan see Replacing the Fan 8 Replace the optical drive see Replacing the Optical Drive 9 Turn the computer top side up and replace the keyboard see Replacing the Keyboard 10 Replace the display assembly see Replacing the Display Assembly 11 Replace the hinge covers see Replacing the Hinge Covers 12 Replace the bottom of the base ...

Page 48: ...ED Cover 8 Remove the keyboard see Removing the Keyboard 9 Remove the speaker fingerprint reader cover see Removing the Right Speaker and Fingerprint Reader Cover 10 Remove the fan see Removing the Fan 11 Remove the processor thermal cooling assembly see Removing the Processor Thermal Cooling Assembly 12 Remove the hinge covers see Removing the Hinge Covers 13 Remove the display assembly see Remov...

Page 49: ...the Card Cage 5 Replace the palm rest see Replacing the Palm Rest Assembly 6 Replace the right speaker fingerprint reader cover see Replacing the Right Speaker and Fingerprint Reader Cover 7 Replace the processor thermal cooling assembly see Replacing the Processor Thermal Cooling Assembly 8 Replace the keyboard see Replacing the Keyboard 9 Replace the LED cover see Replacing the LED Cover 10 Repl...

Page 50: ...low the procedures in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the hard drive see Removing the Hard Drive 4 Remove the optical drive see Removing the Optical Drive 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see Removing the Keyboard 7 Loosen the two captive screws indicated by an S stenciled on the base plate 8 Turn the co...

Page 51: ... the cable into the palm rest 2 Snap the speaker fingerprint reader cover into place 3 Turn the computer upside down and tighten the two M2 5 x 5 mm captive screws 4 Replace the keyboard see Replacing the Keyboard 5 Replace the LED cover see Replacing the LED Cover 6 Replace the optical drive see Replacing the Optical Drive 7 Replace the hard drive see Replacing the Hard Drive 8 Replace the batter...

Page 52: ... Hinge Covers 7 Remove the Mini Card in the WPAN UWB FCM card slot if present see Removing a WPAN UWB Card or Removing an FCM 8 Remove the hard drive see Removing the Hard Drive 9 Disconnect the coin cell battery cable from the system board see Removing the Coin Cell Battery 10 Remove the memory modules see Removing a Memory Module 11 Remove the processor thermal cooling assembly see Removing the ...

Page 53: ...ht of the system board to the I O daughter card connector 5 Place the top side of the system board in the base 6 Replace the five M2 5 x 5 mm screws on the top of the system board 7 Connect the ExpressCard cable to the system board 8 Connect the Secure Digital card cable to the system board 9 Connect the power cable 10 Replace the card cage see Replacing the Card Cage 11 Replace the palm rest asse...

Page 54: ...e Replacing the Bottom of the Base Assembly 27 Turn on the computer 28 Flash update the BIOS see Flashing the BIOS for more information 29 Enter the system setup program to update the BIOS on the new system board with the computer Service Tag For information about the system setup program see the Dell Technology Guide on your computer or on the Dell Support website at support dell com Back to Cont...

Page 55: ... button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registered trademark of Bluetooth SIG Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names...

Page 56: ...iption Suggested Resolution No memory modules are detected l If two or more memory modules are installed remove the modules see Removing a Memory Module then reinstall one module see Replacing a Memory Module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules witho...

Page 57: ... and hold the Fn key or the mute button then turn on your computer The computer runs the Pre boot System Assessment PSA a series of initial tests of your system board keyboard display memory hard drive etc During the assessment answer any questions that appear If failures are detected during the Pre boot System Assessment write down the error code s and contact Dell Technical Support If the Pre bo...

Page 58: ...he Dell Diagnostics Main Menu left click with the mouse or press Tab and then Enter to select the test you want to run see Dell Diagnostics Main Menu 10 After all tests have completed close the test window to return to the Dell Diagnostics Main Menu 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer 12 Remove the Drivers and Utilities media from the optical drive D...

Page 59: ...hen the test completes record the test results and then press any key to return to this menu Option Function Express Test Performs a quick test of devices in the system This typically can take 10 to 20 minutes NOTE The Express Test requires no interaction on your part Run Express Test first to increase the possibility of tracing a problem quickly Extended Test Performs a thorough check of devices ...

Page 60: ...ars on the screen write down the exact message This message may help support personnel diagnose and fix the problem s l If an error message occurs in a program see the program s documentation Battery Problems There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries ac...

Page 61: ...ed boxes Check the speakers and subwoofer See Sound and Speaker Problems Problems writing to an optical drive Close other programs The optical drive must receive a steady stream of data during the writing process If the stream is interrupted an error occurs Try closing all programs before you write to the optical Turn off standby mode in Windows before writing to a disc For information about setti...

Page 62: ...e cable for the IEEE 1394 device is properly inserted into the device and into the connector on the computer Ensure that the IEEE 1394 device is enabled in system setup For more information on using the system setup program see the Dell Technology Guide on your computer or on the Dell Support website at support dell com Ensure that the IEEE 1394 device is recognized by Windows Windows XP 1 Click S...

Page 63: ...the Task Manager 2 Click the Applications tab 3 Click to select the program that is no longer responding 4 Click End Task A program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program A program is designed for an earlier Windows operating system Run the Program Compatibility Wizard Windows XP The Program Compatibility Wizard configures a progra...

Page 64: ...lems Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance If you receive an insufficient memory message l Save and close any open files and exit any open programs you are not using to see if that resolves the problem l See the soft...

Page 65: ...ion that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance No sound from speakers Adjust the Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Disconnect headphones from the he...

Page 66: ...lay Settings 2 Adjust Resolution and Colors settings as needed Only part of the display is readable Connect an external monitor 1 Shut down your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell Te...

Page 67: ...ax card If you ordered a WLAN WiMax card with your computer the card is already installed Removing a WLAN WiMax Card 1 Follow the procedures in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the bottom of the base assembly see Removing the Bottom of the Base Assembly 4 Disconnect the antenna cables from the WLAN WiMax card 5 Remove the M2x3 screw that secur...

Page 68: ... white black and gray connect the white antenna cable to the white triangle connect the black antenna cable to the black triangle and connect the gray antenna cable to the gray triangle 5 Replace the bottom of the base assembly see Removing the Bottom of the Base Assembly 6 Replace the battery see Replacing the Battery Back to Contents Page CAUTION The connectors are keyed to ensure correct insert...

Page 69: ...h your computer the card is already installed Removing a WPAN UWB Card 1 Follow the procedures in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the left hinge cover see Removing the Hinge Covers 4 Remove the bottom of the base assembly see Removing the Bottom of the Base Assembly 5 Disconnect the blue antenna cable from the WPAN UWB card 6 Remove the M2x3 ...

Page 70: ...the base assembly see Removing the Bottom of the Base Assembly 7 Replace the battery see Replacing the Battery Back to Contents Page CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card CAUTION To avoid damage to the WPAN UWB card ensure the cable is not under the card when you replace the ...

Page 71: ...y installed Removing a WWAN Card 1 Follow the procedures in Before Working on Your Computer 2 Close the display and turn the computer over 3 Remove the bottom of the base assembly see Removing the Bottom of the Base Assembly 4 Disconnect the antenna cables from the WWAN card 5 Remove the M2 x 3 mm screw that secures the WWAN card The card will pop up to a 30 degree angle to the system board 6 Slid...

Page 72: ...ce the bottom of the base assembly see Removing the Bottom of the Base Assembly Back to Contents Page CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card CAUTION To avoid damage to the WWAN card ensure the cables are not under the card when you click the card into place CAUTION The words W...

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