Dell INSPIRON P17F, Setup Manual

Page: 67 / 102

65
Using Support Tools
NOTE: If you wait too long and the
operating system logo appears, continue
to wait until you see the Microsoft
Windows desktop; then, shut down your
computer and try again.
3. Select Diagnostics from the boot menu
and press <Enter>.
During the assessment, answer any questions
that appear.
• If a failure is detected, the computer
stops and beeps. To stop the assessment
and restart the computer, press <n>; to
continue to the next test, press <y>; to
retest the component that failed, press <r>.
• If failures are detected during the
Enhanced Pre-boot System Assessment,
write down the error code(s) and contact
Dell (for more information, see “Contacting
Dell” on page 82).
If the Enhanced Pre-boot System Assessment
completes successfully, the following
message appears “
Do you want to run
the remaining memory tests? This
will take about 30 minutes or
more. Do you want to continue?
(Recommended)
.”
If you are experiencing memory issues,
press <y>, otherwise press <n>. The following
message is displayed: “
Enhanced Pre-boot
System Assessment Complete”.
Click <Exit> to reboot your computer.