Dell Inspiron 5676 Service Manual Download Page 116

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Troubleshooting

Flashing the BIOS

You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:

Turn on your computer.

Go to

www.dell.com/support

Click

Product support

, enter the Service Tag of your computer, and then click

Submit

NOTE:

If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

Click

Drivers & downloads

Find it myself

Select the operating system installed on your computer.

Scroll down the page and expand

BIOS

Click

Download

to download the latest version of the BIOS for your computer.

After the download is complete, navigate to the folder where you saved the BIOS update file.

Double-click the BIOS update file icon and follow the instructions on the screen.

Reinstall Windows using a USB recovery drive

CAUTION:

This process formats the hard drive and removes all data on your computer. Ensure that you back up data on your

computer before beginning this task.

NOTE:

Before reinstalling Windows, ensure your computer has more than 2 GB of memory and more than 32 GB of storage

space.

NOTE:

This process may take up to an hour to complete and your computer will restart during the recovery process.

Connect the USB recovery drive to your computer.

Restart your computer.

Press F12 after the Dell logo is displayed on the screen to access the boot menu.
A

Preparing one-time boot menu

message appears.

After the boot menu loads, select the USB recovery device under

UEFI BOOT

The system reboots and a screen to

Choose the keyboard layout

is displayed.

Choose your keyboard layout.

In the

Choose an option

screen, click

Troubleshoot

Click

Recover from a drive

Choose one of the following options:
•

Just remove my files

to do a quick format.

•

Fully clean the drive

to do a complete format.

Click

Recover

to start the recovery process.

116

Troubleshooting

Summary of Contents for Inspiron 5676

Page 1: ...Inspiron Gaming Desktop Service Manual Computer Model Inspiron 5676 Regulatory Model D27M Regulatory Type D27M001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 05 Rev A00 ...

Page 3: ...ght side cover 17 Procedure 17 9 Removing the light bar 18 Prerequisites 18 Procedure 18 10 Replacing the light bar 19 Procedure 19 Post requisites 19 11 Removing the front cover 20 Prerequisites 20 Procedure 20 12 Replacing the front cover 21 Procedure 21 Post requisites 21 13 Removing the memory module 22 Prerequisites 22 Procedure 22 14 Replacing the memory module 24 Procedure 24 Post requisite...

Page 4: ...re 33 20 Replacing the 2 5 inch hard drive 35 Procedure 35 Post requisites 36 21 Removing the fan 37 Prerequisites 37 Procedure 37 Procedure 37 22 Replacing the fan 39 Procedure 39 Procedure 39 Post requisites 40 23 Removing the graphics card 41 Prerequisites 41 Procedure 41 Procedure 41 24 Replacing the graphics card 43 Procedure 43 Procedure 43 Post requisites 44 25 Removing the wireless card 45...

Page 5: ...top cover 55 Prerequisites 55 Procedure 55 32 Replacing the top cover 56 Procedure 56 Post requisites 56 33 Removing the left side cover 57 Prerequisites 57 Procedure 57 34 Replacing the left side cover 59 Procedure 59 Post requisites 60 35 Removing the bottom cover 61 Prerequisites 61 Procedure 61 36 Replacing the bottom cover 62 Procedure 62 Post requisites 62 37 Removing the processor cooling a...

Page 6: ...moving the heat sink 75 Prerequisites 75 Procedure 75 44 Replacing the heat sink 76 Procedure 76 Post requisites 76 45 Removing the antennas 77 Prerequisites 77 Procedure 77 46 Replacing the antennas 78 Procedure 78 Post requisites 78 47 Removing the front I O panel 79 Prerequisites 79 Procedure 79 48 Replacing the front I O panel 81 Procedure 81 Post requisites 82 49 Removing the front panel ligh...

Page 7: ...Removing the power button board 93 Prerequisites 93 Procedure 93 56 Replacing the power button board 95 Procedure 95 Post requisites 96 57 Removing the front bezel 97 Prerequisites 97 Procedure 97 58 Replacing the front bezel 99 Procedure 99 Post requisites 99 59 Removing the rear cover 101 Prerequisites 101 Procedure 101 60 Replacing the rear cover 103 Procedure 103 Post requisites 103 61 Removin...

Page 8: ...es 114 Clearing CMOS Settings 114 Prerequisites 114 Procedure 114 Post requisites 114 Flashing the BIOS 114 64 Troubleshooting 116 Flashing the BIOS 116 Reinstall Windows using a USB recovery drive 116 Enhanced Pre Boot System Assessment ePSA diagnostics 117 Running the ePSA Diagnostics 117 Diagnostics 117 Wi Fi power cycle 118 Flea power release 119 65 Getting help and contacting Dell 120 Self he...

Page 9: ...nt operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove any media card and optical disc from your computer if applicable 6 After the computer is unplugged pres...

Page 10: ...y screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 2 10 After working inside your computer ...

Page 11: ...horized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer W...

Page 12: ...Recommended tools The procedures in this document may require the following tools Phillips screwdriver 1 Plastic scribe 4 12 Recommended tools ...

Page 13: ...tor 10 power supply unit cable connector 11 USB 3 1 cable connector 12 SATA1 connector 13 USB 3 1 Type C cable connector 14 USB 3 1 cable connector 15 front chassis fan connector 16 SATA0 connector 17 M 2 SATA connector 18 coin cell battery 19 SATA4 connector 20 jumper plug 21 SATA3 connector 22 processor socket 23 graphics card slot 24 PCIe slot 2 25 PCIe slot 3 26 PCIe slot 4 27 system fan conne...

Page 14: ...x3 5 1 Front panel light board Chassis M3x5 1 Logo board Chassis M3x5 2 Wireless card System board M2x3 5 1 3 5 hard drive Chassis 6 32UNCx3 6 2 Hard drive bracket Hard drive 6 32UNCx3 6 4 2 5 hard drive Chassis 6 32UNCx3 6 1 Hard drive bracket Hard drive M3x3 5 4 Graphics card bracket Chassis 6 32UNCx3 6 2 Graphics card Chassis 6 32UNCX3 6 1 2 only with computers shipped with full length graphics...

Page 15: ... cover Chassis 6 32UNCX3 6 1 Optical drive Chassis M3x5 1 Front I O panel Chassis M3x5 2 Top cover Chassis M3x5 1 Front bezel Chassis M3x5 11 Antenna Chassis M3x5 2 Left side cover Chassis M3x5 2 Bottom cover Chassis M3x5 3 Top bracket Chassis M3x5 2 System board Chassis 6 32UNCx6 3 8 Screw list 15 ...

Page 16: ...e your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Remove the two screws 6 32UNCx6 3 that secure the cover to the chassis 2 Release the computer cover by sliding it towards the back of the computer and lift the cover off the chassis 7 16 Removing the r...

Page 17: ...omputer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the computer cover with the slots on the chassis and slide it towards the front of the computer 2 Replace the two screws 6 32UNCx6 3 that secure the computer cover to the chassis 8 Replacing ...

Page 18: ...ons in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Disconnect the light bar cable from its connector on the chassis 2 Remove the screw M3x5 that secures the light bar to the chassis 3 Slide and remove the light bar ...

Page 19: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align and slide the light bar into the slot on the chassis 2 Replace the screw M3x5 that secures the light bar to the chassis 3 Connect the light bar cable to its connector on the chassis Post requisites Replace...

Page 20: ...s in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Remove the screw 6 32UNCx3 6 that secures the front cover to the chassis 2 Grasp and release the front cover tabs sequentially from the top by moving them outward fro...

Page 21: ...structions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align and insert the front cover tabs into the front panel slots and snap into place 2 Replace the screw 6 32UNCx3 6 that secures the front cover to the chassis Post requisites Replace the right si...

Page 22: ...cedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and locate the memory card slot on the system board 2 Using your fingertips spread apart the securing clip at each end of the memory module slot until the memory module pops up 3 Slide and remove the memory module from the memory module slot NOTE If the memory module is difficult to remove gently ease th...

Page 23: ...Removing the memory module 23 ...

Page 24: ...ur computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the notch on the memory module with the tab on the memory module slot and insert the memory module into the memory module slot 2 Press the memory module down until it clicks into place 3 Place the computer in an upright position...

Page 25: ... com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and locate the solid state drive slot on the system board 2...

Page 26: ...26 Removing the solid state drive ...

Page 27: ...age at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Topics Procedure Post requisites Procedure 1 Adhere the thermal pad to the system board 2 Align the notch on the solid state drive with the tab on the solid state drive slot 3 Insert the solid state drive at a 45 degree angle into the solid state drive slot 4 Press the...

Page 28: ...5 Place the computer in an upright position Post requisites Replace the right side cover 28 Replacing the solid state drive ...

Page 29: ... com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and disconnect the power cable from the hard drive 2 Disconnect the data cable from the hard drive 3 Remove two screws 6 32UNCx3 6 that secure the hard drive assembly to the side chassis 4 Lift the hard drive assembly out of the slot on the side chassis ...

Page 30: ...30 Removing the 3 5 inch hard drive ...

Page 31: ..._compliance Topics Procedure Post requisites Procedure 1 Place the hard drive in the hard drive bracket 2 Align the screw holes on the hard drive with the screw holes on the hard drive bracket 3 Replace the four screws 6 32UNCx3 6 that secure the hard drive bracket to the hard drive 4 Slide the hard drive assembly into the slot on the side chassis 5 Replace the two screws 6 32UNCx3 6 that secure t...

Page 32: ...Post requisites Replace the right side cover 32 Replacing the 3 5 inch hard drive ...

Page 33: ...er Procedure 1 Lay the computer on the left side and disconnect the power cable from the 3 5 inch hard drive 2 Disconnect the power cable from the 2 5 inch hard drive 3 Disconnect the data cable from the 3 5 inch hard drive 4 Disconnect the data cable from the 2 5 inch hard drive 5 Remove the screw 6 32UNCx3 6 that secures the hard drive assembly to the side chassis 6 Lift the hard drive assembly ...

Page 34: ...34 Removing the 2 5 inch hard drive ...

Page 35: ...atory_compliance Topics Procedure Post requisites Procedure 1 Place the hard drive in the hard drive bracket 2 Align the screw holes on the hard drive with the screw holes on the hard drive bracket 3 Replace the four screws M3x3 5 that secure the hard drive bracket to the hard drive 4 Slide the hard drive assembly into the slot on the side chassis 5 Replace the screw 6 32UNCx3 6 that secures the h...

Page 36: ...Post requisites Replace the right side cover 36 Replacing the 2 5 inch hard drive ...

Page 37: ...ance Topics Prerequisites Procedure Procedure Prerequisites Remove the right side cover Procedure NOTE Note the orientation of the fan while removing the so that you can replace it correctly 1 Lay the computer on the left side and remove the system fan cable from the system board 2 Pull the system fan to release it from the rubber grommets on the chassis and remove the fan from the chassis Procedu...

Page 38: ... four captive screws that secure the processor cooling assembly to the system board 4 Remove the screw 6 32UNCx3 6 that secures the fan to the chassis 5 Lift and release the fan from the chassis 6 Lift the processor cooling assembly along with the fan off the system board 38 Removing the fan ...

Page 39: ..._compliance Topics Procedure Procedure Post requisites Procedure 1 Align the slots on the system fan with the rubber grommets on chassis 2 Route the rubber grommets through the slots on system fan and pull the rubber grommets until the fan snaps into position 3 Connect the system fan cable to the system board and place the computer in an upright position Procedure 1 Align the four captive screws o...

Page 40: ... system board 4 Replace the screw 6 32UNCx3 6 that secures the fan to the chassis 5 Connect the processor cooling assembly cable to the system board 6 Place the computer in an upright position 7 Connect the fan cable to the system board 8 Place the computer in an upright position Post requisites Replace the right side cover 40 Replacing the fan ...

Page 41: ... Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and remove the screw 6 32UNCx3 6 that secures the graphics card to the chassis 2 Push the securing tab on the PCIe slot away from the graphics card grasp the card by its top corner and ease it out of the slot 3 Lift the graphics card off the computer Procedure Only with computers shipped with full le...

Page 42: ...Remove the two screws 6 32UNCx3 6 that secures the graphics card to the chassis 5 Push the securing tab on the PCIe slot away from the graphics card grasp the card by its top corner and ease it out of the slot 6 Lift the graphics card off the computer 42 Removing the graphics card ...

Page 43: ... on the chassis 2 Align and place the graphics card into the slot on system board and press down firmly until the graphics card snaps into place 3 Replace the screw 6 32UNCx3 6 that secures the graphics card to the chassis and place the computer in an upright position Procedure Only with computers shipped with full length graphics card 1 Align the graphics card with the slot on the chassis 2 Align...

Page 44: ...ket to the screw holes on the chassis 6 Replace the two screws 6 32UNCx3 6 that secures the graphics card bracket to the chassis and place the computer in an upright position Post requisites Replace the right side cover 44 Replacing the graphics card ...

Page 45: ...he Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and locate the wireless card on the system board 2 Remove the screw M2x3 5 that secures the wireless card to the system board 3 Lift the wireless card bracket off the wireless card 4 Disconnect the antenna ca...

Page 46: ...46 Removing the wireless card ...

Page 47: ...nce home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Connect the antenna cables to the wireless card 2 Place the wireless card bracket over the wireless card 3 Align the notch on the wireless card with the tab on the wireless card slot and slide the wireless card at an angle into the wireless card slot 4 Replace the screw M2x3 5 that secures the wireless...

Page 48: ...he Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and using you...

Page 49: ...tructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Insert the coin cell battery into the battery socket with the positive side facing up and snap the battery into place 2 Place the computer in an upright position Post requisites Replace the right si...

Page 50: ...ve the right side cover Procedure NOTE Note the routing of the cables while removing the power supply unit so that you can replace them correctly NOTE Remove the cables from the routing guides on the chassis to avoid potential damage to the cables NOTE Disconnect the power cables from their extensions 1 Lay the computer on the left side and remove the two screws 6 32UNCx6 3 that secure the power s...

Page 51: ...d cable 5 Disconnect the power cable from the hard disk cable 6 Disconnect the power cable from the optical drive cable 7 Remove the four screws 6 32UNCx6 3 that secure the power supply unit to the chassis 8 Press the clamp and slide the power supply unit towards the front of the chassis and lift the power supply unit along with the cables off the chassis Removing the power supply unit 51 ...

Page 52: ...chassis and slide the power supply unit towards the back of the chassis until it snaps into place 2 Align the screw holes on the power supply unit with the screw holes on the chassis 3 Replace the four screws 6 32UNCx6 3 that secure the power supply unit to the chassis 4 Route the power supply unit cables through the routing guides on the chassis 5 Connect the power cables to their extensions 6 Co...

Page 53: ... power supply unit cover with the screw holes on the chassis 9 Replace the two screws 6 32UNCx6 3 that secure the power supply unit cover to the chassis 10 Place the computer in an upright position Replacing the power supply unit 53 ...

Page 54: ...Post requisites Replace the right side cover 54 Replacing the power supply unit ...

Page 55: ...r working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and remove the screw M3x5 that secures the top cover to the chassis 2 Slide the top cover towards the backside of the chassis and remove the ...

Page 56: ... more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the tabs on the top cover with the slots on the chassis and slide the top cover towards the front of the chassis and secure the top cover in place 2 Replace the screw M3x5 that secures the top cover to the chassis 3 Place the computer in an up...

Page 57: ...er working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and remove the two screws M3x5 that secure the left side cover to the chassis 2 Carefully turn over the computer 3 Slide and lift the left s...

Page 58: ...58 Removing the left side cover ...

Page 59: ...the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the tabs on the left side cover with the slots on the chassis and snap the left side cover to lock it in place 2 Replace the two screws M3x5 that secure the left side cover to the chass...

Page 60: ...3 Place the computer in an upright position Post requisites Replace the right side cover 60 Replacing the left side cover ...

Page 61: ...t practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and remove the three screws M3x5 that secure the bottom cover to the chassis 2 Press the securing tabs to release the bottom cover from the slots on the chassis and slide to remove the bottom...

Page 62: ...t practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Tilt the computer towards the front until the base is facing up 2 Align the tabs on the bottom cover with the slots on the chassis and snap the bottom cover to lock it in place 3 Replace the three screws M3x5 that secure the bottom cover to the chassis 4 Place the ...

Page 63: ... Procedure Prerequisites Remove the right side cover Procedure 1 Lay the computer on the left side and disconnect the fan cable from the system board 2 Disconnect the processor cooling assembly cable from the system board 3 In the reverse sequential order as indicated on the processor cooling assembly loosen the four captive screws that secure the processor cooling assembly to the system board 4 R...

Page 64: ...64 Removing the processor cooling assembly ...

Page 65: ...equisites Procedure 1 Align the four captive screws on the processor cooling assembly with the slot on the system board 2 Align the tabs on the fan with the slots on the chassis and place the fan in position 3 In sequential order as indicated on the processor cooling assembly tighten the captive screws that secure the processor cooling assembly to the system board 4 Replace the screw 6 32UNCx3 6 t...

Page 66: ...8 Place the computer in an upright position Post requisites Replace the right side cover 66 Replacing the processor cooling assembly ...

Page 67: ...ory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the right side cover Procedure NOTE Applicable only for computers shipped with processor fan 1 Lay the computer on the left side and disconnect the processor fan cable from the system board 2 Lift the release lever on the heat sink 3 Press the lever and release it from the securing ta...

Page 68: ...5 Release the processor fan from the tabs on the heat sink 6 Lift the processor fan off the heat sink 68 Removing the processor fan ...

Page 69: ...Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the processor fan with the tabs on the heat sink and press to secure the processor fan on the heat sink 2 Align the processor fan and heat sink assembly to the slot on the processor 3 Align the slots on the release lever with the securing tabs on both sides of the processor 4 Pi...

Page 70: ...5 Connect the processor fan cable to the system board 6 Place the computer in an upright position Post requisites Replace the right side cover 70 Replacing the processor fan ...

Page 71: ...es see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the processor fan Procedure 1 Lay the computer on the left side and locate the processor on the system board 2 Press the release lever down and then push it away from the processor to release it from the tab 3 Extend the release lever ...

Page 72: ...72 Removing the processor ...

Page 73: ...e 1 Ensure that the release lever on the processor socket is fully extended in the open position CAUTION The pin 1 corner of the processor has a triangle that aligns with the triangle on the pin 1 corner on the processor socket When the processor is properly seated all four corners are aligned at the same height If one or more corners of the processor are higher than the others the processor is no...

Page 74: ...Post requisites 1 Replace the processor fan 2 Replace the right side cover 74 Replacing the processor ...

Page 75: ...ompliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 R...

Page 76: ...ces see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Incorrect alignment of the heat sink can damage the system board and processor NOTE If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Topics Procedure Post requisites Procedure Place the heat sink on a clean and flat...

Page 77: ...s Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the wireless card Procedure NOTE Note the routing of white antenna cable and black antenna cable on the chassis while removing them so that you can replace them correctly 1 Lay the computer on the left side and remove the screw M3x5 that secures the antenna cables to the chassis 2 Peel the tape that secures the antenna ...

Page 78: ...es see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the antenna cables to the slots on chassis and adhere the antenna cables to the chassis 2 Replace the two screws M3x5 that secures the antenna cables to the chassis 3 Route the antenna cables through the routing guides on the chassis 4 Place the computer in an upright...

Page 79: ...tory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the front cover Procedure 1 Lay the computer on the left side and disconnect the front audio cable from the system board 2 Disconnect the USB 2 0 cable from the system board 3 Disconnect the USB 3 1 Type C cable from the system board 4 Disconnect the USB 3 0 cable from the system board 5 Remove the ...

Page 80: ...80 Removing the front I O panel ...

Page 81: ...e the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Slide the front I O panel into the front I O panel bay through the front of the computer 2 Replace the two screws M3x5 that secures the front I O panel to the chassis 3 Connect the USB 3 1 Type C cable to the system board 4 Connect the USB 3 0 cable to the system board 5 Connect...

Page 82: ...7 Place the computer in an upright position Post requisites 1 Replace the front cover 2 Replace the right side cover 82 Replacing the front I O panel ...

Page 83: ...e Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the front cover Procedure 1 Lay the computer on the left side and disconnect the front panel light board cable from the system board 2 Remove the front panel light board cable from the routing guides on the chassis 3 Press the tab and release it form the routing guide on the chassis and disconnect the front light...

Page 84: ...84 Removing the front panel light board ...

Page 85: ...est practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the front panel light board cable to the slot on the chassis 2 Replace the screw M3x5 that secures the front panel light board to the chassis 3 Connect the front panel light board cable to the logo board 4 Route the cables through the routing guides on the ...

Page 86: ...5 Place the computer in an upright position Post requisites 1 Replace the front cover 2 Replace the right side cover 86 Replacing the front panel light board ...

Page 87: ...fter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the front cover Procedure 1 Disconnect the logo board cable from the logo board 2 Disconnect the two screws M3x5 that secures the logo board to the chassis 3 Remove the logo...

Page 88: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the logo board with the slot on the chassis 2 Replace the two screws M3x5 that secures the logo board to the chassis 3 Connect the logo board cable to the logo board Post requisites 1 Replace the front cover 2 R...

Page 89: ...liance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the front cover Procedure 1 Disconnect the power cable from the optical drive 2 Disconnect the data cable from the optical drive 3 Pull to slide the slim optical drive assembly out through the front of the computer 4 Using your finger tips pry the slim optical ...

Page 90: ...6 Remove the slim optical drive bezel from the optical drive 90 Removing the slim optical drive ...

Page 91: ...ces see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align and snap the slim optical drive bezel to the optical drive 2 Place the slim optical drive assembly on the slim optical drive bracket and snap the slim optical drive assembly in place 3 Slide the slim optical drive assembly into the slim optical drive bay through the ...

Page 92: ...5 Place the computer in an upright position Post requisites 1 Replace the front cover 2 Replace the right side cover 92 Replacing the slim optical drive ...

Page 93: ... dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the front cover 3 Remove the slim optical drive 4 Remove the top cover Procedure 1 Lay the computer on the left side and disconnect the power button cable from the system board 2 Remove the power button cable from the routing guides on the chassis 3 Press the tab on the power button ...

Page 94: ...94 Removing the power button board ...

Page 95: ...ur computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Route the power button board cable through the slot on the top panel 2 Align and snap the power button module into the slot on the top panel 3 Route the power button board cable through the routing guides on the chassis 4 Connect the ...

Page 96: ...ace the computer in an upright position Post requisites 1 Replace the top cover 2 Replace the slim optical drive 3 Replace the front cover 4 Replace the right side cover 96 Replacing the power button board ...

Page 97: ...tory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the front cover 3 Remove the slim optical drive 4 Remove the front I O panel 5 Remove the logo board 6 Remove the front panel light board 7 Remove the light bar 8 Remove the top cover Procedure 1 Place the computer in the standing position and remove t...

Page 98: ...98 Removing the front bezel ...

Page 99: ...tory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the front bezel to the slots on the chassis 2 Replace the 11 screws M3x5 that secure the front bezel to the chassis and place the computer with the side chassis facing up Post requisites 1 Replace the top cover 2 Replace the light bar 3 Replace the front panel light board 4 Replace th...

Page 100: ...8 Replace the right side cover 100 Replacing the front bezel ...

Page 101: ...inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the right side cover 2 Remove the power supply unit 3 Remove the top cover 4 Remove the left side cover 5 Remove the bottom cover Procedure 1 Remove the two screws M3x5 that secures the top bracket to the chassis 2 L...

Page 102: ...3 Place the computer with the left side chassis facing up and release the slots on the rear cover from the tabs on the chassis and remove the rear cover from the chassis 102 Removing the rear cover ...

Page 103: ...gulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the slots on the rear cover with the tabs on the chassis and snap the cover in place 2 Align the screw holes on the top bracket with the screw holes on the chassis 3 Replace the two screw M3x5 that secures the top bracket to the chassis 4 Place the computer in an upright position ...

Page 104: ...4 Replace the power supply unit 5 Replace the right side cover 104 Replacing the rear cover ...

Page 105: ...mory module 3 Remove the solid state drive 4 Remove the wireless card 5 Remove the graphics card 6 Remove the processor cooling assembly or processor fan 7 Remove the processor Procedure NOTE Note the routing of all cables while removing the system board so that you can replace them correctly 1 Lay the computer on the left side and disconnect the front audio cable from the system board 2 Disconnec...

Page 106: ...14 Remove the eight screws 6 32UNCx6 3 that secure the system board to the chassis 15 Lift the system board and remove it from the chassis 106 Removing the system board ...

Page 107: ... program You must make the appropriate changes again after you replace the system board Topics Procedure Post requisites Procedure NOTE For computers shipped with fan cooling your computer may show an ePSA fan error Error code 2000 0511 on replacing the system board This error is due to incorrect jumper setting Remove the jumper plug from fan jumper pin to fix the ePSA fan error Replacement system...

Page 108: ...light bar cable to the system board 11 Press the securing clip and disconnect the power button board cable from the system board 12 Connect the processor power cable to the system board 13 Connect the light bar cable to the system board 14 Connect the fan cable to the system board 15 Connect the front audio cable to the system board 16 Place the computer in an upright position Post requisites 1 Re...

Page 109: ...ime boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive if available SATA Hard Drive if available Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen ...

Page 110: ...up program 1 Turn on or restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard is initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating syst...

Page 111: ...d drive controller Default AHCI BIOS Recovery from Hard Drive Allows you to enable or disable BIOS Recovery from hard drive BIOS Auto Recovery Allows you to enable or disable BIOS Auto Recovery Integrity Check When enabled BIOS checks the BIOS image integrity on every boot When Disabled BIOS checks the image integrity only if the previous boot did not complete Default Disabled USB Configuration Fr...

Page 112: ... Status Displays whether the system password is set HDD Password Status Displays if the hard drive password is set Admin Password Allows you to set the admin password System Password Allows you to set the system password HDD Password Allows you to set the hard drive password Firmware TPM Allows you to enable or disable the firmware TPM function UEFI Firmware Capsule Updates Allows you to enable or...

Page 113: ...e your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the right side cover Procedure 1 Remo...

Page 114: ...uter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the right side cover Procedure 1 Remove the jumper plug from the password jumper pins PSWD and connect it to the CMOS jumper pins 2 Wait for 5 seconds and then replace the jumper plug to its original location Post requisites Replace the right side cover Flashing th...

Page 115: ...manually browse for your computer model 4 Click Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 Double click the BIOS update file icon and follow ...

Page 116: ... drive CAUTION This process formats the hard drive and removes all data on your computer Ensure that you back up data on your computer before beginning this task NOTE Before reinstalling Windows ensure your computer has more than 2 GB of memory and more than 32 GB of storage space NOTE This process may take up to an hour to complete and your computer will restart during the recovery process 1 Conn...

Page 117: ...erminal when the diagnostic tests are performed For more information see Dell EPSA Diagnostic 3 0 Running the ePSA Diagnostics 1 Invoke diagnostics boot by either of the methods suggested above 2 Once on one time boot menu use up down arrow key to navigate to ePSA or diagnostics and press return key to launch Fn PWR will flash diagnostics boot selected on screen and launch ePSA diagnostics directl...

Page 118: ...rocess begins If the computer passes the POST the computer continues to start in a normal mode However if the computer fails the POST the computer emits a series of LED codes during the start up The system LED is integrated on the Power button The following table shows different light patterns and what they indicate Table 8 Jumper settings Jumper Function Operation JMP1 Service mode 1 2 Short Disa...

Page 119: ...ry has been removed The following procedure provides the instructions on how to conduct flea power release 1 Turn off your computer 2 Disconnect the power adapter from your computer 3 Press and hold the power button for 15 seconds to drain the flea power 4 Connect the power adapter to your computer 5 Turn on your computer Troubleshooting 119 ...

Page 120: ...elated articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your product identify your product through one of the following Select...

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