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Troubleshooting Tools
Windows Vista:
1
Click the Windows Vista Start button
,
and click
Help and Support.
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Restoring Your Operating System
You can restore your operating system in the following ways:
•
Microsoft Windows XP System Restore and Windows Vista System
Restore return your computer to an earlier operating state without
affecting data files. Use System Restore as the first solution for restoring
your operating system and preserving data files.
•
Dell PC Restore by Symantec restores your hard drive to the operating
state it was in when you purchased the computer. Dell PC Restore
permanently deletes all data on the hard drive and removes any
applications installed after you received the computer. Use PC Restore
only if System Restore did not resolve your operating system problem.
•
If you received
an
Operating System
CD with your computer, you can use it
to restore your operating system. Use the CD
only
if System Restore did
not resolve your operating system problem.
Using Microsoft
®
Windows
®
System Restore
The Windows operating systems provide a System Restore option which allows
you to return your computer to an earlier operating state (without affecting
data files)if changes to the hardware, software, or other system settings have left
the computer in an undesirable operating state. Any changes that System
Restore makes to your computer are completely reversible.
NOTICE:
Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE:
The procedures in this document were written for the Windows default view,
so they may not apply if you set your Dell™ computer to the Windows Classic view.
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