6
Contents
A solid blue screen appears
. . . . . . . . . . . .
71
Other software problems
. . . . . . . . . . . . . .
72
Media Card Reader Problems
. . . . . . . . . . . . . .
73
Memory Problems
. . . . . . . . . . . . . . . . . . . .
74
Mouse Problems
. . . . . . . . . . . . . . . . . . . . .
75
Network Problems
. . . . . . . . . . . . . . . . . . . .
76
Power Problems
. . . . . . . . . . . . . . . . . . . . .
77
Printer Problems
. . . . . . . . . . . . . . . . . . . . .
78
Scanner Problems
. . . . . . . . . . . . . . . . . . . .
80
Sound and Speaker Problems
. . . . . . . . . . . . . .
81
No sound from speakers
. . . . . . . . . . . . . .
81
No sound from headphones
. . . . . . . . . . . .
82
Video and Monitor Problems
. . . . . . . . . . . . . .
82
If the screen is blank
. . . . . . . . . . . . . . . .
83
If the screen is difficult to read
. . . . . . . . . . .
84
3
Troubleshooting Tools
. . . . . . . . . . . . . .
85
Power Lights
. . . . . . . . . . . . . . . . . . . . . . .
85
Beep Codes
. . . . . . . . . . . . . . . . . . . . . . . .
86
System Messages
. . . . . . . . . . . . . . . . . . . .
88
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . .
90
When to Use the Dell Diagnostics
. . . . . . . . .
90
Starting the Dell Diagnostics From Your
Hard Drive
. . . . . . . . . . . . . . . . . . . . . .
90
book.book Page 6 Monday, October 6, 2008 11:28 AM