5
1.0 Things You’ll Need Prior to Installation
Prior to installing your Phone System, please schedule an installation appointment with our
Installation Team. Fonality will dedicate a technical support resource to help you setup and
configure your Fonality Phone System should you have any issues with the installation process.. If
you have not received an email from the Fonality Installation Team, follow the steps outlined in
Section
10
to
contact
us
before
you
proceed
with
the
installation!
It
is
critical
that
you
follow
the
steps
in
this
guide
exactly
in
order
for
your
system
to
function
properly.
Once
you
complete
the
steps
outlined
in
this
guide
you
will
be
able
to
make
and
receive
calls,
use
HUD,
and
perform
moves,
adds,
and
changes
using
the
Fonality
Admin
Panel.
Please review the following requirements before installing your Fonality Phone System:
1.1 Required Tools
In order to perform a complete installation, you will need the following tools:
1.
USB
Keyboard
2.
VGA
Monitor
3.
Phillips
Screwdriver
4.
Computer
with
web
browser
and
Internet
access
1.2 Internet Connection
You must have an ”always‐on” Internet connection where you install the Fonality Phone System.
Even if you are not using VoIP, your Fonality Phone System needs to receive moves, adds, and
changes (MACs) made via the Fonality Admin Panel through your Internet connection.
Please note
: if your Internet connection fails, you will not be able to use the Fonality Admin Panel
to make configuration changes; however, your Fonality Phone System will be able to make and
receive calls via a dedicated PRI or analog lines even without your Internet connection.
