Dell EMC DSS 9620 Installation And Service Manual Download Page 270

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Next step

Complete the procedure listed in After working inside your system.

NVMe riser

Removing NVMe riser

Prerequisites

Ensure that you read the Safety instructions.

Complete the procedure listed in Before working inside your system.

Steps

Loosen the captive screw securing the NVMe riser.

Unlock the hook from the NVMe riser and remove the NVMe riser form the server board.

270

Installing and removing server components

Summary of Contents for EMC DSS 9620

Page 1: ...Dell EMC DSS 9620 Servers Installation and Service Manual Regulatory Model B09B Regulatory Type B09B002 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 11 Rev A01 ...

Page 3: ...mperature specifications 17 Relative humidity specifications 17 Maximum vibration specifications 17 Maximum shock specifications 17 Maximum altitude specifications 18 Operating temperature de rating specifications 18 Particulate and gaseous contamination specifications 18 Standard operating temperature specifications 19 Expanded operating temperature specifications 19 Expanded operating temperatur...

Page 4: ...ing 52 Memory mirroring 52 Sample memory configurations 53 Removing memory module 54 Installing memory module 58 Processor and heat sink 62 Removing heat sink 62 Removing processor 64 Installing processor 65 Installing heat sink 66 Expansion card and riser 71 Expansion card installation guidelines 71 Removing expansion card from slot 1 71 Installing expansion card into slot 1 72 Removing expansion...

Page 5: ...toring the Service Tag by using the Easy Restore feature 116 Mini PERC battery 117 Removing Mini PERC battery 117 Installing Mini PERC battery 119 Supercap 121 Removing Microsemi supercap 121 Installing Microsemi supercap 123 Removing Broadcom supercap 127 Installing Broadcom supercap 129 Mezzanine card and Mini PERC 132 Removing mezzanine card 132 Installing mezzanine card 138 Removing Mini PERC ...

Page 6: ... Removing NPDB 264 Installing NPDB 266 NVMe riser 270 Removing NVMe riser 270 Installing NVMe riser 274 Hard drive backplane 278 Removing HDD backplane 278 Installing HDD backplane 280 7 Using system diagnostics 283 Dell Embedded System Diagnostics 283 Running the Embedded System Diagnostics from Boot Manager 283 Running Embedded System Diagnostics from Lifecycle Controller 283 System diagnostic c...

Page 7: ...half width server 3 5 inch half width server System specifications Front panel features Diagnostic indicators Locating your system service tag 2 5 inch half width server Figure 1 DSS 9620 2 5 inch half width server Table 1 DSS 9620 2 5 inch features No Item Description 1 Expansion port slot 1 Supports x8 mezzanine expansion cards connected to CPU 1 2 Server board Server board DSS 9600M with DDR4 D...

Page 8: ...nected to CPU 2 11 Supercap Supercap and holder for PCIe RAID card Microsemi and Broadcom 12 Expansion port slot 4 Supports x16 PCIe expansion risers connected to CPU 1 13 Expansion port slot 3 Supports x8 OCP expansion cards connected to CPU 1 3 5 inch half width server Figure 2 DSS 9620 3 5 inch half width server Table 2 DSS 9620 3 5 inch features No Item Description 1 Expansion port slot 1 Supp...

Page 9: ... Expansion port slot 5 Supports x16 PCIe risers directly connected to CPU 2 11 Supercap Supercap and holder for PCIe RAID card Microsemi and Broadcom 12 Expansion port slot 4 Supports x16 PCIe risers connected to CPU 1 13 Expansion port slot 3 Supports x8 OCP expansion cards connected to CPU 1 System specifications Figure 3 DSS 9620 dimensions Table 3 DSS 9620 dimensions Item Description Dimension...

Page 10: ...em Service Tag 8 iDRAC Direct micro USB port The iDRAC Direct micro USB port enables you to connect a portable device to the server 9 Expansion port slot 3 Supports OCP expansion cards Connected to CPU 1 10 USB port Two USB 3 0 compliant ports Diagnostic indicators NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status T...

Page 11: ... HDD Indicator codes The expansion adapter has LED headers that correspond to access activity and link status PERC H330 Mini Mono PERC H730P Mini Mono PERC H730 and Broadcom 9361 8i Table 6 PERC H330 Mini Mono PERC H730P Mini Mono PERC H730 and Broadcom 9361 8i LED state HDD state Green LED Amber LED 1 Empty Off Off 2 Online On Off 3 Identify Prepare for removal Blinking Off 4 Rebuild Blinking Off...

Page 12: ... rack solution or the Getting Started Guide document that is shipped with your system For information about installing the system into a rack see the Rack documentation included with the Getting Started With Your System document that is shipped with your system For information about installing the system into the enclosure see the Getting Started Guide document that is shipped with your system For...

Page 13: ...ator For information about installing using and troubleshooting Dell OpenManage Essentials see the Dell OpenManage Essentials User s Guide Dell com openmanagemanuals OpenManage Essentials For information about installing and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide Dell com serviceabilitytools For information about partner programs enterprise systems manageme...

Page 14: ...hassis type to accommodate either PowerEdge C6320 or PowerEdge C6320p sleds in the PowerEdge C6300 enclosure see the Fan Control Board firmware update and Set Chassis Type procedure section in this document Dell com poweredgemanuals Troubleshooting your system For information about identifying and troubleshooting the PowerEdge server issues see the Server Troubleshooting Guide Dell com poweredgema...

Page 15: ...ions The system supports a CR 2032 3 0 V lithium coin cell system battery Expansion bus specifications The system supports PCI express PCIe generation 3 expansion cards which need to be installed on the server board using expansion card risers The following is a list of supported expansion card risers Table 8 Expansion bus specification PCIe slots Description Form factor 1 Dell mezzanine slot x8 2...

Page 16: ...orts the following USB 3 0 compliant ports internally and on the front panel The following table provides more information about the USB specifications Table 10 USB specifications Internal Front panel Two 4 pin USB 3 0 compliant port Two 4 pin USB 3 0 compliant port Micro AB USB connector NIC ports The systems supports one embedded Network Interface Controller NIC port DisplayPort The system suppo...

Page 17: ...Atmosphere must be non condensing at all times Operating 10 to 80 relative humidity with 29 C 84 2 Maximum vibration specifications Table 13 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operational orientations Storage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Maximum shock specifications Table 14 Maximum shock speci...

Page 18: ... If the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure you may need to rectify the environmental conditions Re mediation of environmental conditions is the responsibility of the customer Table 17 Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defin...

Page 19: ...ing temperature specifications Expanded operating temperature Specifications 10 of annual operating hours 5 C to 40 C 41 F to 104 F avoiding direct sunlight on the equipment NOTE Outside the standard operating temperature 10 C to 35 C 50 F to 95 F the system can operate for a maximum of 10 of its annual operating hours in temperatures as low as 5 C 41 F and as high as 40 C 104 F For temperatures b...

Page 20: ...ld startup below 5 C 41 F The specified operating temperature is based on a maximum altitude of 950 m 3 116 ft PCIe Cards are not supported on slots 1 2 and 3 A maximum of six hard drives are supported on half width systems with a 165 W processor Redundant power supplies are required Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported 20 Technical specif...

Page 21: ...mplete the following steps to set up your system 1 Unpack the system 2 Remove the I O connector cover from the system connectors CAUTION While installing the system ensure that it is properly aligned with the slot on the enclosure to prevent damage to the system connectors 3 Install the system in the enclosure 4 Turn on the enclosure NOTE Wait for the chassis to initialize before you press the pow...

Page 22: ...he ethernet cable to the iDRAC9 dedicated network port You can also access iDRAC through the shared LOM mode if you have opted for a system that has the shared LOM mode enabled NOTE To access iDRAC ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC direct by using the USB cable You can also access iDRAC through the shared LOM mode if you have opted for a s...

Page 23: ...stems Supported Operating Systems for Dell EMC PowerEdge systems Methods to download firmware and drivers You can download the firmware and drivers by using any of the following methods Table 22 Firmware and drivers Methods Location From the Dell EMC support site Dell com support home Using Dell Remote Access Controller Lifecycle Controller iDRAC with LC Dell com idracmanuals Using BMC Dell com id...

Page 24: ...click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and navigate to your product 3 Click Drivers Downloads The drivers that are applicable to your system are displayed 4 Download the drivers to a USB drive CD or DVD 24 Initial system setup and configuration ...

Page 25: ...s BMC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two methods Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing System Setup About this task ...

Page 26: ... screen to edit specific functions such as boot order system password setup password set the RAID mode and enable or disable USB ports Viewing System BIOS About this task To view the System BIOS screen perform the following steps Steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you ...

Page 27: ...ed Extensible Firmware Interface UEFI is a new interface between operating systems and platform firmware The interface consists of data tables with platform related information also boot and runtime service calls that are available to the operating system and its loader The following benefits are available when the Boot Mode is set to UEFI Support for hard drive partitions are larger than 2 TB Enh...

Page 28: ...nce on the Boot Option Setting menu When this option is set to Disabled only the first hard drive in the list is attempted to boot When this option is set to Enabled all hard drives are attempted to boot in the order selected in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode Boot Option Settings Configures the boot sequence and the boot devices BIOS Boot Settings Enable...

Page 29: ...BIOS UEFI Boot Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 4 Click Exit and then click Yes to save the settings on exit Network Settings You can use the Network Settings screen to modify PXE device settings The network settings option is available only in the UEFI mode NOTE The BIOS does not con...

Page 30: ...your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Network Settings 5 On the Network Settings screen click UEFI iSCSI Settings ...

Page 31: ...s the setup password This option is read only if the password jumper is not installed in the system Password Status Locks the system password This option is set to Unlocked by default TPM Security NOTE The TPM menu is available only when the TPM module is installed Enables you to control the reporting mode of the TPM The TPM Security option is set to Off by default You can only modify the TPM Stat...

Page 32: ...uses the Secure Boot Policy Objects PK KEK db dbx User Mode In User Mode PK must be installed and BIOS performs signature verification on programmatic attempts to update policy objects The BIOS allows unauthenticated programmatic transitions between modes Audit Mode In Audit Mode PK is not present The BIOS does not authenticate programmatic updates to the policy objects and transitions between mod...

Page 33: ... system displays a message and prompts you to reenter your password You have three attempts to type the correct password After the third unsuccessful attempt the system displays an error message that the system has stopped functioning and must be turned off Even after you turn off and restart the system the error message is displayed until the correct password is entered Deleting or changing syste...

Page 34: ...able or change an existing system password NOTE You can use the password status option with the setup password option to protect the system password from unauthorized changes System Information You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version Viewing System Information About this task To view the System Information scree...

Page 35: ... on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings s...

Page 36: ...ate of the memory operating mode Node Interleaving Specifies if Non Uniform Memory Architecture NUMA is supported If this field is set to Enabled memory interleaving is supported if a symmetric memory configuration is installed If the field is set to Disabled the system supports NUMA asymmetric memory configurations This option is set to Disabled by default Snoop Mode Specifies the Snoop Mode opti...

Page 37: ...disables the Sub NUMA Cluster This option is set to Enabled by default Logical Processor Idling Enables you to improve the energy efficiency of a system It uses the operating system core parking algorithm and parks some of the logical processors in the system which in turn allows the corresponding processor cores to transition into a lower power idle state This option can only be enabled if the op...

Page 38: ...ystem Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click SATA Settings SATA Settings details The SATA Settings screen details are explained as follows Table 31 SATA Settings Option Description Embedded SATA E...

Page 39: ...s undefined for removable media devices such as optical drives Port D Sets the drive type of the selected device For the Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode BIOS support is always enabled Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA...

Page 40: ...t For AHCI mode BIOS support is always enabled Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port J Sets the drive type of the selected device For the Embedded SATA settings in ATA mode set this ...

Page 41: ...es or disables the I OAT option Enable only if the hardware and software support the feature Embedded Video Controller Enables or disables the Embedded Video Controller option This option is set to Enabled by default Current State of Embedded Video Controller Displays the current state of the embedded video controller The Current State of Embedded Video Controller option is a read only field If th...

Page 42: ...6 X16 or X8 or X4 or X8X4X4 or X4X4X8 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port Viewing Serial Communication About this task To view the Serial Communication screen perform the following steps Steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your o...

Page 43: ...s for console redirection and the serial device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Enables you to associate the External Serial Connector to S...

Page 44: ...States Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by default Energy Efficient Turbo Enables or disables the Energy Efficient Turbo option Energy Efficient Turbo EET is a mode of operation where a processo...

Page 45: ...nly if the C States option in the Custom mode is set to disabled NOTE When C States is set to Enabled in the Custom mode changing the Monitor Mwait setting does not impact the system power or performance CPU Interconnect Bus Link Power Management Enables or disables the CPU Interconnect Bus Link Power Management This option is set to Enabled by default PCI ASPM L1 Link Power Management Enables or ...

Page 46: ...ot NOTE The default setting for In System Characterization is subject to change in future BIOS releases When enabled In System Characterization ISC executes during POST upon detecting relevant changes in system configuration to optimize system power and performance ISC takes about 20 seconds to execute and system reset is needed for ISC results to be applied The Enabled No Reboot option executes I...

Page 47: ...eed and Custom Minimum Fan Speed 4 Click Back Finish Yes Device Settings Device Settings enables you to configure device parameters Dell Lifecycle Controller Dell Lifecycle Controller LC provides advanced embedded systems management capabilities including system deployment configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embed...

Page 48: ...he boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Life...

Page 49: ...ronment PXE option to boot and configure the networked systems remotely NOTE To access the PXE boot option boot the system and then press F12 The system scans and displays the active networked systems Pre operating system management applications 49 ...

Page 50: ...in component damage NOTE Dell recommends that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system and system fans must be populated always with a component or with a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off...

Page 51: ...h reduced memory The system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules All DIMMs must be DDR4 RDIMMs and LRDIMMs must not be mixed x4 and x8 DRAM based memory modules can be mixed Both dual rank and single rank RDIMMs can be populated ...

Page 52: ...odules that use x4 device width It does not impose any specific slot population requirements Memory sparing NOTE To use memory sparing this feature must be enabled in System Setup In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing ena...

Page 53: ... CPU2 CH0 D1 CPU2 CH0 D0 CPU2 CH1 D0 CPU2 CH2 D0 B6 B5 B4 B8 B7 B1 B2 B3 CPU2 CH5 CH4 CH3 CH1 CH2 CH0 CH5 CH4 CH3 CH1 CH2 CH0 Figure 6 Memory slot locations Table 37 Memory configuration specifications Processor Number of DIMMS Maximum system capacity Reliability availability and serviceability RAS features Dual processor 16 16 Single processor 8 8 Sample memory configurations The following tables...

Page 54: ...line or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system WARNING The memory modules are hot to touch for some time after the system has ...

Page 55: ...Figure 7 Removing the air baffle Installing and removing server components 55 ...

Page 56: ...mory module by the card edges ensuring not to touch the middle of the memory module or metallic contacts 4 Press down on the two memory module locking latches The memory module partially ejects 5 Lift the memory module 56 Installing and removing server components ...

Page 57: ...Figure 8 Removing the memory module Installing and removing server components 57 ...

Page 58: ...ry module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets CAUTION To avoid damage handle memory modules by the edges at all times Steps 1 Align the indentation on the memory module with the protrusion on the DIMM slot Make sure they are aligned to avoid damaging the socket or the module 2 P...

Page 59: ...Figure 9 Installing the memory module Installing and removing server components 59 ...

Page 60: ...olding the air baffle 4 Align the air baffle with the DIMM sockets the end tabs runs between the DIMM locking latches 5 Press the air baffle tabs down to lock on the standoffs on the chassis 60 Installing and removing server components ...

Page 61: ...Figure 11 Installing the air baffle Installing and removing server components 61 ...

Page 62: ...ove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions WARNING The heat sink is hot to touch Allow the heat sink to cool for some time after powering down the system 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver handy 3 Follow the procedure listed in the Before working inside y...

Page 63: ...Figure 12 Removing the air shroud Installing and removing server components 63 ...

Page 64: ...e processor 1 Ensure that you read the Safety instructions 2 Before upgrading your system download the latest system BIOS version from www dell com support and follow the instructions included in the compressed download file to install the update on your system NOTE You can update the system BIOS using the Lifecycle Controller For more information about Dell Lifecycle controller see www dell com i...

Page 65: ...essor and carrier Next steps 1 Install the new processor 2 Complete the procedure listed in After working inside your system Installing processor Prerequisites 1 Ensure that you read the Safety instructions 2 Before upgrading your system download the latest system BIOS version from www dell com support and follow the instructions included in the compressed download file to install the update on yo...

Page 66: ...processor carrier to make sure the processor carrier is locked on the processor Figure 17 Installing the processor carrier Next steps 1 Install the heat sink 2 Complete the procedure listed in After working inside your system Installing heat sink Prerequisites 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver handy 3 Before upgrading your system download the latest s...

Page 67: ...OS using the Dell Lifecycle Controller 4 Complete the procedure listed in Before working inside your system 5 Install the processor Steps 1 Remove the TIM protective film from the heat sink Installing and removing server components 67 ...

Page 68: ...Figure 18 Removing the TIM protective film 2 Align the marked corner on the heat sink with the correlating location on the processor carrier 68 Installing and removing server components ...

Page 69: ... carrier remove the heat sink and processor assembly from the processor tray Figure 20 Removing the processor assembly from the processor tray 5 Align the processor assembly on the server board until it is seated firmly in place 6 In the marked order tighten the retaining screws to secure the processor assembly Installing and removing server components 69 ...

Page 70: ...he air shroud is locked in place Figure 22 Installing the air shroud Next steps 1 Complete the procedure listed in After working inside your system 2 While booting press F2 to start the System Setup and ensure that the processor information matches the new system configuration 3 Run the system diagnostics to verify that the new processor operates correctly 70 Installing and removing server compone...

Page 71: ...Ie RAID PCIe NIC PCIe Riser Processor 1 x16 x16 5 x16 PCIe SATA M 2 Card NVMe Card 3M Cable Riser Processor 2 x16 x16 6 NPIO PCIe RAID NPIO Cable Rear Riser Processor 2 x16 x16 NOTE To use an expansion card on slots 5 and 6 processor 2 must be installed NOTE Expansion card are not hot swappable Removing expansion card from slot 1 CAUTION Many repairs may only be done by a certified service technic...

Page 72: ... installed in the appropriate riser slot Remove the riser blank only if you are installing a riser Installing expansion card into slot 3 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servici...

Page 73: ...propriate riser slot Remove the riser blank only if you are installing a riser Installing expansion card into slot 5 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not autho...

Page 74: ... by the manufacturer See your safety information for additional details CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty...

Page 75: ...Figure 23 Removing the system battery Installing and removing server components 75 ...

Page 76: ...echnician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Battery is a Field Replaceable Unit FRU Only Dell certified s...

Page 77: ...Figure 24 Installing the system battery Installing and removing server components 77 ...

Page 78: ...the correct time and date in the System Setup Time and Date fields 5 Exit the System Setup Hot swappable HDD cages Installing hot swappable HDD cage Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the securing screws from the dummy bracket 2 Remove the dummy bracket 78 Installing and removing server co...

Page 79: ...Figure 25 Removing the dummy bracket Installing and removing server components 79 ...

Page 80: ...n the keyholes on the hot swappable HDD cage with the standoffs on the chassis 4 Slide the HDD cage to lock in place 5 Secure the HDD cage with the provided screws 80 Installing and removing server components ...

Page 81: ...Figure 26 Installing the hot swappable HDD cage Installing and removing server components 81 ...

Page 82: ...uisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the 2 5 inch hot swappable HDDs 4 Remove the HDD backplane Steps 1 Remove the securing screws from the HDD cage 2 Pull up the plunger and slide the HDD cage to release from the chassis 3 Remove the HDD cage from the chassis 82 Installing and removing server component...

Page 83: ...Figure 27 Removing the hot swappable HDD cage Installing and removing server components 83 ...

Page 84: ...configured correctly to support hot swappable hard drive removal and insertion CAUTION Do not turn off or restart your system while the hard drive is being formatted Doing so can cause a hard drive failure Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow enough time for the formatting to be complete Be aware that high ...

Page 85: ...Figure 28 Removing the 2 5 inch HDD assembly 3 Remove the screws securing the HDD to the carrier 4 Remove the HDD from the carrier Installing and removing server components 85 ...

Page 86: ...Figure 29 Removing the 2 5 inch HDD 86 Installing and removing server components ...

Page 87: ...the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Align the HDD with the HDD carrier Make sure the connectors are facing the front Make sure the connectors are positioned as demonstrated in the following illustration 2 Secure the HDD with the provided screws Installing and removing server components 87 ...

Page 88: ...Figure 30 Installing the 2 5 inch HDD 88 Installing and removing server components ...

Page 89: ...ide your system Removing 3 5 inch hard drive from the rear bay Prerequisites NOTE The procedure is available only for DSS 9620 server with 3 5 inch HDD 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed...

Page 90: ...Figure 32 Removing the 3 5 inch HDD assembly 2 Remove the screws securing the HDD to the HDD carrier 90 Installing and removing server components ...

Page 91: ...3 Remove the HDD from the HDD carrier Installing and removing server components 91 ...

Page 92: ...Figure 33 Removing the 3 5 inch HDD 92 Installing and removing server components ...

Page 93: ...4 Remove the screws securing the HDD tray to the standoffs on the server base 5 Remove the HDD tray from the server Installing and removing server components 93 ...

Page 94: ...Figure 34 Removing the HDD tray 94 Installing and removing server components ...

Page 95: ...sites NOTE The procedure is available only for DSS 9620 server with 3 5 inch HDD 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Align the HDD tray with the standoffs on the server base 2 Secure the HDD tray with the provided screws Installing and removing server components 95 ...

Page 96: ...Figure 35 Installing the HDD tray 96 Installing and removing server components ...

Page 97: ...ble 44 Assembly material Description Quantity Torque lbs inch 6 32 screw 7 6 0 2 3 Align the HDD with the HDD carrier 4 Secure the HDD with the provided screws Installing and removing server components 97 ...

Page 98: ...Figure 36 Installing the 3 5 inch HDD 98 Installing and removing server components ...

Page 99: ...Description Quantity Torque lbs inch 6 32 screw 4 1 per HDD 6 0 2 5 Align the standoffs on the HDD assembly with the keyholes on the HDD tray 6 Slide the HDD assembly to lock in place Installing and removing server components 99 ...

Page 100: ...Figure 37 Installing the 3 5 inch HDD assembly 100 Installing and removing server components ...

Page 101: ...cedure listed in Before working inside your system CAUTION To prevent data loss ensure that your operating system supports hot swappable drive installation See the documentation supplied with your operating system Steps 1 Press the release button to unlock the HDD assembly 2 Pull the release latch of the HDD assembly to the fully open position 3 Pull the HDD assembly out Installing and removing se...

Page 102: ...Figure 38 Removing the HDD assembly 102 Installing and removing server components ...

Page 103: ...4 Remove the screws securing the HDD to the HDD tray 5 Remove the HDD module from the HDD tray Installing and removing server components 103 ...

Page 104: ...Figure 39 Removing the HDD module 104 Installing and removing server components ...

Page 105: ...cent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement ...

Page 106: ...Figure 40 Installing the HDD module 106 Installing and removing server components ...

Page 107: ...ion Quantity Torque lbs inch M3 screw 4 1 per HDD 6 0 2 3 Extend the release latch on the HDD tray to the fully open position 4 Insert the HDD assembly in the bay 5 Close the latch to secure Installing and removing server components 107 ...

Page 108: ...Figure 41 Installing the HDD assembly 108 Installing and removing server components ...

Page 109: ... bound to that specific server board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be reinstalled or installed on another server board 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 3 Remove the PCIe card 4 Remove the mezzanine card 5 Remove the OCP ...

Page 110: ... components and I O ports on the front CAUTION Do not lift the server board by holding a memory module slot any other connector or component 5 Pull the server board back to release the I O ports from the chassis and lift the server board out to remove 6 Place the server board in an antistatic bag Figure 43 Removing the server board 110 Installing and removing server components ...

Page 111: ...d In the event of a server board replacement a TPM plug in module is provided along with the server board for all systems that have a TPM 3 Align the I O ports on the server board with the front of the server 4 Angle the server board into the I O ports Make sure the ports on the server board are seated correctly in the chassis 5 Gently lower the server board in the chassis 6 After the server board...

Page 112: ...M is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices Software can use a Trusted Platform Module to authenticate hardware devices Because each TPM chip has a unique and secret RSA key which is embedded during the manufacture of the TPM and it is capable of performing platform authentication operation CAUTION Do not attempt to remove the Trusted ...

Page 113: ...er server board NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 3 Remove the PCIe card Steps 1 Align the trust platform module into the server board connector and in...

Page 114: ...Figure 46 Inserting the trust platform module 2 Flip down the TPM Make sure it is secured on the server board 114 Installing and removing server components ...

Page 115: ...Figure 47 Securing the TPM Installing and removing server components 115 ...

Page 116: ...up in a backup flash device rSPI card automatically If BIOS detects a new server board and the Service Tag in the backup flash device rSPI card BIOS prompts the user to restore the backup information Steps 1 Turn on the system If BIOS detects a new server board and if the Service Tag is present in the backup flash device rSPI card BIOS displays the Service Tag the status of the license and the UEF...

Page 117: ...instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Disconnect the Mini PERC and PERC battery cables 2 Press the release latch to release the Mini PERC battery 3 Slide the Mini PERC battery out of the air shroud to remove Installing and removing server components 117 ...

Page 118: ...Figure 48 Removing the Mini PERC battery 118 Installing and removing server components ...

Page 119: ...duct documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Sl...

Page 120: ...Figure 49 Installing the Mini PERC battery 120 Installing and removing server components ...

Page 121: ...ap Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Locate the supercap battery and disconnect the cable Figure 50 Locating the supercap 2 Grasp the battery and lift it up to remove it from the holder Installing and removing server components 121 ...

Page 122: ...Figure 51 Removing the supercap battery 122 Installing and removing server components ...

Page 123: ...Safety instructions section Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Locate the place holder in the assigned location The screw holes on the chassis and holder align when the holder is placed correctly Figure 52 Locating the supercap 2 Insert the screws in the holder and tighten to secure the holder in place Installing and removing server com...

Page 124: ...Figure 53 Installing the battery holder 124 Installing and removing server components ...

Page 125: ...tion Quantity Torque lbs inch 6 32 screw 2 6 0 2 3 Position the cable to allow access for front side routing 4 Insert the battery into the holder and gently press it down until it is secured Installing and removing server components 125 ...

Page 126: ...Figure 54 Installing the battery into the holder 126 Installing and removing server components ...

Page 127: ...elines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Locate the supercap battery and disconnect the supercap cable Figure 55 Locating the supercap 2 Grasp the one end of the battery and lift it up to remove it from the holder Installing and removing server components 127 ...

Page 128: ...Figure 56 Removing the supercap battery 128 Installing and removing server components ...

Page 129: ...d in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Locate the place holder in the assigned location The screw holes on the chassis and holder align when the holder is placed correctly Figure 57 Locating the supercap 2 Insert the screws in the holder and tighten to secure the holder in place Installing and removing server components 129...

Page 130: ...mbly material Description Quantity Torque lbs inch M3 Screw 2 6 0 2 3 Position the cable to allow access for front side routing 4 Insert the battery into the holder and gently press it down until it is secured 130 Installing and removing server components ...

Page 131: ...Figure 59 Installing the battery into a holder Installing and removing server components 131 ...

Page 132: ... your system Steps 1 Remove the securing screws from the mezzanine card assembly 2 Remove the mezzanine card assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the sys...

Page 133: ...Figure 60 Removing the mezzanine card assembly Installing and removing server components 133 ...

Page 134: ...3 Remove the bridge board from the mezzanine card assembly 134 Installing and removing server components ...

Page 135: ...Figure 61 Removing the bridge board from the mezzanine card Installing and removing server components 135 ...

Page 136: ...4 Remove the securing screws from the mezzanine brackets 5 Remove the support bracket and slot cover from the mezzanine card 136 Installing and removing server components ...

Page 137: ...Figure 62 Removing the support bracket and slot cover Installing and removing server components 137 ...

Page 138: ...e card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the holes on mezzanine card with the holes on support bracket and slot cover 2 Secure the support bracket and slot cover with screws 138 Installing and removing server components ...

Page 139: ...Figure 63 Installing the support bracket and slot cover Installing and removing server components 139 ...

Page 140: ...50 Assembly material Description Quantity Torque lbs inch 6 32 screw 3 6 0 2 3 Align the bridge board with the mezzanine card connector 4 Install the bridge board 140 Installing and removing server components ...

Page 141: ...Figure 64 Installing the bridge board on the mezzanine card Installing and removing server components 141 ...

Page 142: ...osts on the chassis and the connector on the server board 6 Press the mezzanine card assembly into the server board connector until it is fully seated 7 Secure the mezzanine card assembly with provided screws 142 Installing and removing server components ...

Page 143: ...Figure 65 Installing the mezzanine card assembly Installing and removing server components 143 ...

Page 144: ... 1 Remove the securing screws from the Mini PERC assembly 2 Remove the Mini PERC assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 66 Removing the M...

Page 145: ...RC cable and the Mini PERC card 5 Remove the Mini PERC cable 6 Grasp the ends of the Mini PERC card and remove it Figure 68 Removing the Mini PERC cable and card 7 Remove the screws securing the riser board 8 Remove the bezel and riser board from the mezzanine bracket Installing and removing server components 145 ...

Page 146: ...ini PERC Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the holes on riser board with the holes on mezzanine brackets 2 Secure the mezzanine brackets with screws 3 Align the bezel with the mezzanine bracket and install 146 Installing and removing server components ...

Page 147: ...3 6 0 2 4 Align the Mini PERC on the riser board making sure the screw holes line up 5 Install the Mini PERC card on the bezel and riser board 6 Place the PERC cable over the Mini PERC connectors and install 7 Secure the Mini PERC cable and the Mini PERC with the captive screws Installing and removing server components 147 ...

Page 148: ... Install the bridge board Figure 72 Installing the bridge board on the Mini PERC assembly 10 Turn the Mini PERC assembly over and align it with the screw posts on the chassis and the connector on the server board 11 Press the Mini PERC assembly into the server board connector until it is fully seated 12 Secure the Mini PERC assembly with the provided screws 148 Installing and removing server compo...

Page 149: ...ons 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the securing screws from the PCIe M 2 assembly 2 Remove the PCIe M 2 assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and ...

Page 150: ...Figure 74 Removing the PCIe M 2 assembly 150 Installing and removing server components ...

Page 151: ...3 Remove the bridge board from the PCIe M 2 assembly Installing and removing server components 151 ...

Page 152: ...Figure 75 Removing the bridge board from the mezzanine card 152 Installing and removing server components ...

Page 153: ...the M 2 SSD board 6 The M 2 SSD board pops up Grasp the card and slide it out Figure 76 Removing the M 2 SSD board 7 Remove the securing screws from the mezzanine brackets 8 Remove the support bracket and slot cover from the PCIe M 2 card Installing and removing server components 153 ...

Page 154: ...Figure 77 Removing the support bracket and slot cover 154 Installing and removing server components ...

Page 155: ... card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the holes on the PCIe M 2 card with the holes on support bracket and slot cover 2 Secure the support bracket and slot cover with screws Installing and removing server components 155 ...

Page 156: ...Figure 78 Installing the support bracket and slot cover 156 Installing and removing server components ...

Page 157: ... the PCIe M 2 card 5 Insert the M 2 SSD until it is fully seated in the connector 6 Lower the M 2 SSD board and hold it in place 7 Secure the M 2 SSD board to the PCIe M 2 card with the captive screw Figure 79 Installing the M 2 SSD board 8 Align the bridge board in the PCIe M 2 card connector 9 Install the bridge board Installing and removing server components 157 ...

Page 158: ...Figure 80 Installing the bridge board on the mezzanine card 158 Installing and removing server components ...

Page 159: ...assembly Table 56 Assembly material Description Quantity Torque lbs inch 6 32 screw 3 6 0 2 Next step 1 Complete the procedure listed in After working inside your system Removing x8 SATA M 2 card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the securing screws from the SATA M 2 assembly 2 Remove the...

Page 160: ...ommunications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 82 Removing the SATA M 2 assembly 3 Remove the bridge board from the SATA M 2 assembly 160 Installing and removing server components ...

Page 161: ...Figure 83 Removing the bridge board from the mezzanine card Installing and removing server components 161 ...

Page 162: ... Flip over the SATA M 2 assembly 5 Loosen the screw securing the SATA M 2 card and M 2 SSD board 6 The M 2 SSD board pops up Grasp the board and slide it out 162 Installing and removing server components ...

Page 163: ...Figure 84 Removing the M 2 SSD board Installing and removing server components 163 ...

Page 164: ...7 Remove the securing screws from the mezzanine brackets 8 Remove the support bracket and slot cover from the SATA M 2 card 164 Installing and removing server components ...

Page 165: ...Figure 85 Removing the support bracket and slot cover Installing and removing server components 165 ...

Page 166: ... card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the holes on the SATA M 2 card with the holes on support bracket and slot cover 2 Secure the support bracket and slot cover with screws 166 Installing and removing server components ...

Page 167: ...Figure 86 Installing the support bracket and slot cover Installing and removing server components 167 ...

Page 168: ... the SATA M 2 card 5 Insert the M 2 SSD until it is fully seated in the connector 6 Lower the M 2 SSD board and hold it in place 7 Secure the M 2 SSD board to the SATA M 2 card with the captive screw Figure 87 Installing the M 2 SSD board 8 Align the bridge board in the SATA M 2 card connector 9 Install the bridge board 168 Installing and removing server components ...

Page 169: ...Figure 88 Installing the bridge board on the mezzanine card Installing and removing server components 169 ...

Page 170: ... posts on the chassis and the connector on the server board 11 Press the SATA M 2 assembly into the server board connector until it is fully seated 12 Secure the SATA M 2 assembly with provided screws 170 Installing and removing server components ...

Page 171: ...Figure 89 Installing the SATA M 2 assembly Installing and removing server components 171 ...

Page 172: ...tem Removing x16 PCIe M 2 card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Loosen the captive screw securing the PCIe M 2 card 2 Unlock the hook from the PCIe M 2 card and remove the PCIe M 2 card form the server board 172 Installing and removing server components ...

Page 173: ...Figure 90 Removing the PCIe M 2 card Installing and removing server components 173 ...

Page 174: ...3 Remove the screw securing the PCIe M 2 card and M 2 SSD board 4 Rotate the M 2 SSD board out and remove 174 Installing and removing server components ...

Page 175: ...Figure 91 Removing the M 2 SSD board Installing and removing server components 175 ...

Page 176: ...5 Remove the securing screw from the PCIe M 2 card 6 Remove the PCIe bracket from the PCIe M 2 card 176 Installing and removing server components ...

Page 177: ...Figure 92 Removing the PCIe bracket Installing and removing server components 177 ...

Page 178: ...Installing x16 PCIe M 2 card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the PCIe bracket with the PCIe M 2 card 2 Secure the PCIe bracket with the provided screws 178 Installing and removing server components ...

Page 179: ...Figure 93 Installing the PCIe bracket Installing and removing server components 179 ...

Page 180: ... 1 6 0 2 3 Align the M 2 SSD board with the protrusion in the PCIe M 2 card 4 Insert the M 2 SSD until it is fully seated in the connector 5 Lower the M 2 SSD board and hold it in place 6 Insert the screws and tighten to secure 180 Installing and removing server components ...

Page 181: ...Figure 94 Installing the M 2 SSD board Installing and removing server components 181 ...

Page 182: ...7 Align the PCIe M 2 card with the connector on the server board 8 Press the PCIe M 2 card into the server board connector until it is fully seated Make sure the hook is locked the PCIe M 2 card 9 Tighten the captive screw on the PCIe bracket 182 Installing and removing server components ...

Page 183: ...Figure 95 Installing the PCIe M 2 card Installing and removing server components 183 ...

Page 184: ...tes 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Loosen the captive screw securing the SATA M 2 card 2 Unlock the hook from the SATA M 2 card and remove the SATA M 2 card form the server board 184 Installing and removing server components ...

Page 185: ...Figure 96 Removing the SATA M 2 card Installing and removing server components 185 ...

Page 186: ...3 Remove the screw securing the SATA M 2 card and M 2 SSD board 4 Rotate the M 2 SSD board out and remove 186 Installing and removing server components ...

Page 187: ...Figure 97 Removing the M 2 SSD board Installing and removing server components 187 ...

Page 188: ...5 Remove the securing screw from the SATA M 2 card 6 Remove the PCIe bracket from the SATA M 2 card 188 Installing and removing server components ...

Page 189: ...Figure 98 Removing the PCIe bracket Installing and removing server components 189 ...

Page 190: ...Installing x16 SATA M 2 card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the PCIe bracket with the SATA M 2 card 2 Secure the PCIe bracket with the provided screws 190 Installing and removing server components ...

Page 191: ...Figure 99 Installing the PCIe bracket Installing and removing server components 191 ...

Page 192: ... 1 6 0 2 3 Align the M 2 SSD board with the protrusion in the SATA M 2 card 4 Insert the M 2 SSD until it is fully seated in the connector 5 Lower the M 2 SSD board and hold it in place 6 Insert the screws and tighten to secure 192 Installing and removing server components ...

Page 193: ...Figure 100 Installing the M 2 SSD board Installing and removing server components 193 ...

Page 194: ...7 Align the SATA M 2 card with the connector on the server board 8 Press the SATA M 2 card into the server board connector until it is fully seated Make sure the hook is locked the SATA M 2 card 9 Tighten the captive screw on the PCIe bracket 194 Installing and removing server components ...

Page 195: ...Figure 101 Installing the SATA M 2 card Installing and removing server components 195 ...

Page 196: ...erequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the securing screws from the PCIe card assembly 2 Remove the PCIe card assembly from the chassis 196 Installing and removing server components ...

Page 197: ...Figure 102 Removing the PCIe card assembly Installing and removing server components 197 ...

Page 198: ...ou must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 198 Installing and removing server components ...

Page 199: ...Figure 103 Removing the PCIe card Installing and removing server components 199 ...

Page 200: ...5 Remove the securing screws from the riser board 6 Remove the riser board from the riser bracket 200 Installing and removing server components ...

Page 201: ...Figure 104 Removing the riser board Installing and removing server components 201 ...

Page 202: ...ter working inside your system 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the screws securing the riser bracket 2 Remove the riser bracket from the chassis NOTE The PCIe bracket is customized for this system Retain the bracket if replacing a new PCIe card for use with the new PCIe card 3 Align the holes on riser board with the holes on riser bracket 4 Secur...

Page 203: ...Figure 105 Installing the riser board on a bracket Installing and removing server components 203 ...

Page 204: ...connector on the riser board 7 Secure the PCIe card with the provided screw NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 204 Installing and removing server components ...

Page 205: ...Figure 106 Installing the PCIe card in a bracket Installing and removing server components 205 ...

Page 206: ...n the PCIe card assembly with the screw posts on the chassis and the connector on the server board 9 Press the PCIe card assembly into the server board connector until it is fully seated 10 Secure the PCIe card assembly with the provided screws 206 Installing and removing server components ...

Page 207: ...Figure 107 Installing the PCIe card assembly Installing and removing server components 207 ...

Page 208: ... you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the securing screws from the OCP card assembly 2 Remove the OCP card assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust a...

Page 209: ...Figure 108 Removing the OCP card assembly Installing and removing server components 209 ...

Page 210: ...3 Remove the bridge board from the OCP card assembly 210 Installing and removing server components ...

Page 211: ...Figure 109 Removing the bridge board from the OCP assembly Installing and removing server components 211 ...

Page 212: ...rearside of the OCP card and lift it up to clear the connector on the transfer board Do not remove it completely 6 Slide the OCP card out to allow the ports on the OCP card to clear the bracket 7 Remove the OCP card 212 Installing and removing server components ...

Page 213: ...Figure 110 Removing the OCP card Installing and removing server components 213 ...

Page 214: ... working inside your system Installing OCP card into slot 1 Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the slits on the transfer board with the securing pins on the OCP bracket 2 Slide the transfer board into the pins until the securing holes on the transfer board and OCP bracket align 3 Secure the...

Page 215: ...Figure 112 Installing the transfer board Installing and removing server components 215 ...

Page 216: ...d over the OCP bracket and insert the ports in the slots on the bracket 5 Align the connectors on the OCP card with the slot on the transfer board and lower the OCP card in place Gently press it in place to seat it correctly 6 Secure the OCP card with screws 216 Installing and removing server components ...

Page 217: ...Figure 113 Installing the OCP card Installing and removing server components 217 ...

Page 218: ...67 Assembly material Description Quantity Torque lbs inch 6 32 screw 3 6 0 2 7 Align the bridge board with the transfer board connector 8 Install the bridge board 218 Installing and removing server components ...

Page 219: ...Figure 114 Installing the bridge board on the transfer board Installing and removing server components 219 ...

Page 220: ...he screw posts on the chassis and the connector on the server board 10 Press the OCP card assembly into the server board connector until it is fully seated 11 Secure the OCP card assembly with provided screws 220 Installing and removing server components ...

Page 221: ...Figure 115 Installing the OCP card assembly Installing and removing server components 221 ...

Page 222: ...rking inside your system Removing OCP card from slot 3 Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the mezzanine card Steps 1 Remove the securing screws from the slot cover 2 Remove the slot cover 222 Installing and removing server components ...

Page 223: ...Figure 116 Removing the slot cover Installing and removing server components 223 ...

Page 224: ... and tilt upward Do not lift the back of the OCP card completely to prevent damage to the components and I O ports on the front 5 Pull the OCP card back to release the I O ports from the chassis and lift the OCP card out to remove 224 Installing and removing server components ...

Page 225: ...1 2 Figure 117 Removing the OCP card Installing and removing server components 225 ...

Page 226: ...ructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the I O ports on the OCP card with the front of the server 2 Angle the OCP card into the I O ports Make sure the ports on the OCP card are seated correctly in the chassis 3 Gently lower the OCP card and press the OCP card into the server board connector until it is fully seated 226 Installing and removing s...

Page 227: ...2 1 Figure 118 Installing the OCP card Installing and removing server components 227 ...

Page 228: ...4 Align the slot cover with the chassis 5 Secure the slot cover with the provided screws 228 Installing and removing server components ...

Page 229: ...Figure 119 Installing the slot cover Installing and removing server components 229 ...

Page 230: ...de your system 3M riser card Removing 3M riser card Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the mezzanine card Steps 1 Remove the securing screws from the front 3M riser assembly 2 Remove the front 3M riser assembly from the chassis 230 Installing and removing server components ...

Page 231: ...Figure 120 Removing the front 3M riser assembly Installing and removing server components 231 ...

Page 232: ...3 Remove the securing screws from the 3M riser card 4 Remove the 3M riser card from the riser bracket 232 Installing and removing server components ...

Page 233: ...Figure 121 Removing the front 3M riser card Installing and removing server components 233 ...

Page 234: ...Loosen the captive screw securing the rear 3M riser card 6 Unlock the hook from the rear 3M riser card and remove the rear 3M riser card form the server board 234 Installing and removing server components ...

Page 235: ...Figure 122 Removing the front 3M riser card Installing and removing server components 235 ...

Page 236: ...7 Remove the securing screws from the PCIe bracket 8 Remove the rear 3M riser card from the PCIe bracket 236 Installing and removing server components ...

Page 237: ...Figure 123 Removing the PCIe bracket Installing and removing server components 237 ...

Page 238: ...efore working inside your system About this task Cable routing overview The following routing plan is available for the 3M riser card installation To ensure correct cable position see Figure 128 for further details Figure 124 Cable routing overview Steps 1 Remove the screws securing the riser bracket 2 Remove the riser bracket from the chassis NOTE The PCIe bracket is customized for this system Re...

Page 239: ...Figure 125 Installing the front 3M riser card on a bracket Installing and removing server components 239 ...

Page 240: ...t 3M riser assembly with the screw posts on the chassis and the slot 4 connector on the server board 6 Press the front 3M riser assembly into the server board connector until it is fully seated 7 Secure the front 3M riser assembly with the provided screws 240 Installing and removing server components ...

Page 241: ...Figure 126 Installing the front 3M riser assembly Installing and removing server components 241 ...

Page 242: ...ly material Description Quantity Torque lbs inch 6 32 screw 2 6 0 2 8 Align the PCIe bracket with the rear 3M riser card 9 Secure the PCIe bracket with the provided screws 242 Installing and removing server components ...

Page 243: ...Figure 127 Installing the PCIe bracket Installing and removing server components 243 ...

Page 244: ...ar 3M riser card with the slot 5 connector on the server board 11 Press the rear 3M riser card into the server board connector until it is fully seated Make sure the hook is locked the rear 3M riser card 12 Tighten the captive screw on the PCIe bracket 244 Installing and removing server components ...

Page 245: ...Figure 128 Installing the rear 3M riser card Installing and removing server components 245 ...

Page 246: ... your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system...

Page 247: ...Figure 129 Removing the NPIO card assembly Installing and removing server components 247 ...

Page 248: ...ou must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 248 Installing and removing server components ...

Page 249: ...Figure 130 Removing the NPIO card Installing and removing server components 249 ...

Page 250: ...6 Remove the securing screws from the riser board 7 Remove the riser board from the riser bracket 250 Installing and removing server components ...

Page 251: ...Figure 131 Removing the riser board Installing and removing server components 251 ...

Page 252: ...n the After working inside your system 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the screws securing the riser bracket 2 Remove the riser bracket from the chassis NOTE The PCIe bracket is customized for this system Retain the bracket if replacing a new PCIe card for use with the new PCIe card 3 Align the holes on riser board with the holes on riser bracket...

Page 253: ...Figure 132 Installing the riser board on a bracket Installing and removing server components 253 ...

Page 254: ... Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 133 Installing the NPIO card in a bracket Table 74 Assembly material Description Quantity Torque lbs inch 6 32 screw 1 6 0 2 8 Align the NPIO card assembly with the screw posts on the chassis and the connector on the server board 9 Press th...

Page 255: ...Figure 134 Installing the NPIO card assembly Installing and removing server components 255 ...

Page 256: ...only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Foll...

Page 257: ...Figure 136 Removing the NPIO card assembly Installing and removing server components 257 ...

Page 258: ...ou must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 258 Installing and removing server components ...

Page 259: ...Figure 137 Removing the NPIO card Installing and removing server components 259 ...

Page 260: ...6 Remove the securing screws from the riser board 7 Remove the riser board from the riser bracket 260 Installing and removing server components ...

Page 261: ...Figure 138 Removing the riser board Installing and removing server components 261 ...

Page 262: ...et if replacing a new PCIe card for use with the new PCIe card 3 Align the holes on riser board with the holes on riser bracket 4 Secure the riser board with screws Figure 139 Installing the riser board on a bracket Table 76 Assembly material Description Quantity Torque lbs inch 6 32 screw 2 6 0 2 5 Align the NPIO card with the riser bracket and the riser board connector 6 Insert the NPIO card in ...

Page 263: ...d the connector on the server board 9 Press the NPIO card assembly into the server board connector until it is fully seated 10 Secure the NPIO card assembly with the provided screws Figure 141 Installing the NPIO card assembly Table 78 Assembly material Description Quantity Torque lbs inch 6 32 screw 2 6 0 2 11 Connect the cables to the NPIO card assembly Installing and removing server components ...

Page 264: ...described in the documentation for the card NPDB Removing NPDB Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Disconnect all cables from the NPDB 2 Remove the securing screw from the NPDB 3 Lift the NPDB to remove from the chassis 264 Installing and removing server components ...

Page 265: ...Figure 143 Removing the NPDB Installing and removing server components 265 ...

Page 266: ...ng inside your system Installing NPDB Prerequisite Ensure that you read the Safety instructions Steps 1 Align the screw holes on the NPDB to the screw posts on the chassis 2 Lower the NPDB in place 3 Secure the NPDB with the screws 266 Installing and removing server components ...

Page 267: ...Figure 144 Installing the NPDB Installing and removing server components 267 ...

Page 268: ...Table 79 Assembly material Description Quantity Torque lbs inch 6 32 screw 4 6 0 2 4 Connect all cables from the server to the NPDB 268 Installing and removing server components ...

Page 269: ...Figure 145 NPDB overview Installing and removing server components 269 ...

Page 270: ...equisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Loosen the captive screw securing the NVMe riser 2 Unlock the hook from the NVMe riser and remove the NVMe riser form the server board 270 Installing and removing server components ...

Page 271: ...Figure 146 Removing the NVMe riser Installing and removing server components 271 ...

Page 272: ...3 Remove the securing screw from the NVMe riser 4 Remove the PCIe bracket from the NVMe riser 272 Installing and removing server components ...

Page 273: ...Figure 147 Removing the PCIe bracket Installing and removing server components 273 ...

Page 274: ...em Installing NVMe riser Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the PCIe bracket with the NVMe riser 2 Secure the PCIe bracket with the provided screws 274 Installing and removing server components ...

Page 275: ...Figure 148 Installing the PCIe bracket Installing and removing server components 275 ...

Page 276: ...2 3 Align the NVMe riser with the connector on the server board 4 Press the NVMe riser into the server board connector until it is fully seated Make sure the hook is locked the NVMe riser 5 Tighten the captive screw on the PCIe bracket 276 Installing and removing server components ...

Page 277: ...Figure 149 Installing the NVMe riser Installing and removing server components 277 ...

Page 278: ...swappable HDDs 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the 3 5 inch or 2 5 inch hot swappable HDDs Steps 1 Disconnect the power cabling and miniSAS cable from the HDD backplane 2 Remove the securing screw from the HDD backplane 3 Lift up the HDD backplane to remove from the chassis 278 Installing and removing serv...

Page 279: ...Figure 150 Removing the HDD backplane Installing and removing server components 279 ...

Page 280: ...e HDDs 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the 3 5 inch or 2 5 inch hot swappable HDDs Steps 1 Align the HDD backplane to the HDD cage in the chassis 2 Install the HDD backplane 3 Secure the HDD backplane with the provided screw 4 Connect the power cabling and miniSAS cable to the HDD backplane 280 Installing ...

Page 281: ...Figure 151 Installing the HDD backplane Installing and removing server components 281 ...

Page 282: ...ial Description Quantity Torque lbs inch 6 32 screw 1 6 0 2 Next steps 1 Install the 2 5 inch hot swappable HDD 2 Complete the procedure listed in After working inside your system 282 Installing and removing server components ...

Page 283: ... test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Prerequisite Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F...

Page 284: ...formation of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 284 Using system diagnostics ...

Page 285: ...ector J_OCP_A J_OCP_B 25 PMBUS connector J_PMBUS 4 SATA x8 connector SATA1 26 CPLD JTAG connector J_CPLD_JTAG 5 SATA x6 connector SATA2 27 Internal USB connector INTERNAL_USB1 6 Lewisburg 2 U_LBG 28 PCIe x16 main riser connector J_PCIE_RISER 7 DIMM slot CPU 1 29 BIOS socket U_SPI_BIOS_SKT 8 DIMM slot CPU 2 30 SPIVU debug connector J_SPIVU1 9 CPU 2 J_CPU2_A J_CPU2_B 31 iDRAC uboot SPI socket U_BMC_...

Page 286: ... 36 Power button SW1 15 NVMe connector J_NMVE_B1 37 Shared RJ 45 connector RJ45 16 G5 control connector J_G5_CTRL 38 Mini DP connector DP_PORT 17 Interposer connector J_INTERPOSESR 39 TPM socket TPM 18 DIMM slot CPU 2 40 iDRAC management USB DEBUG_USB1 19 PCIe x16 buried riser connector J_M2_RISER 41 SFP connector 2 SFP2 20 DIMM slot CPU 1 42 SFP connector 1 SFP1 21 CPU 1 43 UID LED LED3 22 Merge ...

Page 287: ... Troubleshooting list Table 84 Troubleshooting list Issue description Root cause Troubleshooting step KVM test failure Incompatible brand ATEN cs1758 Suggested KVM types ATEN cs1308 ATEN cs1732b 9 Troubleshooting your system 287 ...

Page 288: ...r customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical ...

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Dell EMC DSS 9620, Installation And Service Manual

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