Dell E46S Series Installation And Service Manual Download Page 96

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Figure 100. Removing the LOM riser card

5. Lift the LOM riser card out of the system.
6. Remove the LOM riser bracket.

a. Using a Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis.
b. Slide the bracket out of the slot on the chassis.

Figure 101. Removing the LOM riser bracket

7. If the LOM riser card is not being replaced immediately, install the LOM filler bracket.

a. Insert and slide the LOM filler bracket into the slot on the chassis.

Installing and removing system components

Summary of Contents for E46S Series

Page 1: ...Dell EMC PowerEdge R7515 Installation and Service Manual Regulatory Model E46S Regulatory Type E46S003 Feb 2021 Rev A07 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...rmware 24 Options to download and install OS drivers 24 Downloading drivers and firmware 25 Chapter 4 Installing and removing system components 26 Safety instructions 26 Before working inside your system 27 After working inside your system 27 Recommended tools 27 Optional front bezel 28 Removing the front bezel 28 Installing the front bezel 28 System cover 29 Removing the system cover 29 Installin...

Page 4: ...ule 60 Processor and heat sink 62 Removing the heat sink 62 Removing the processor 63 Installing the processor 65 Installing the heat sink 67 Expansion cards and expansion card risers 68 Expansion card installation guidelines 68 Removing the expansion card riser 72 Installing the expansion card riser 74 Removing an expansion card 76 Installing an expansion card 77 Removing an expansion card from t...

Page 5: ...ling the power interposer board 114 System board 115 Removing the system board 115 Installing the system board 116 Restoring the system using Easy Restore 118 Trusted Platform Module 119 Upgrading the Trusted Platform Module 119 Initializing TPM for users 120 Initializing the TPM 1 2 for users 120 Initializing the TPM 2 0 for users 120 Control panel 120 Removing the left control panel 120 Installi...

Page 6: ...Dell Embedded System Diagnostics 135 Chapter 7 Getting help 137 Recycling or End of Life service information 137 Contacting Dell 137 Accessing system information by using QRL 137 Quick Resource Locator for PowerEdge R7515 system 138 Receiving automated support with SupportAssist 138 Chapter 8 Documentation resources 139 6 Contents ...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...Storage Adapters Controllers Dell PowerEdge Express Flash NVMe PCIe SSD Documentation Manuals and Documents NOTE All instances of SAS and SATA drives are seen as drives in this document unless specified otherwise For more information see the Dell EMC PowerEdge R7515 Technical Specifications on the product documentation page Topics Front view of the system Rear view of the system Inside the system ...

Page 9: ... Guide available at https www dell com idracmanuals 2 Drive 8 N A Enables you to install drives that are supported on your system For more information about drives see the Dell EMC PowerEdge R7515 Technical Specifications 3 Optical drive optional N A One optional slim SATA DVD ROM drive or DVD RW drive 4 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDR...

Page 10: ...ed on your system For more information about drives see the Dell EMC PowerEdge R7515 Technical Specifications 3 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDRAC Direct status LED 4 Information tag The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the sec...

Page 11: ...stall drives that are supported on your system For more information about drives see the Dell EMC PowerEdge R7515 Technical Specifications 3 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDRAC Direct status LED 4 Information tag The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on ...

Page 12: ... Access Controller User s Guide at www dell com poweredgemanuals NOTE For more information about the indicator codes see the System diagnostics and indicator codes section Right control panel Figure 6 Right control panel view Table 5 Right control panel Item Indicator or button Icon Description 1 Power button Indicates if the system is powered on or off Press the power button to manually power on ...

Page 13: ...cards 4 PCIe expansion card riser 2 slot 3 N A The expansion card riser enables you to connect PCI Express expansion cards 5 Power supply unit PSU N A For information about the PSU configurations see the Dell EMC PowerEdge R7515 Technical Specifications 6 Power supply unit PSU N A For information about the PSU configurations see the Dell EMC PowerEdge R7515 Technical Specifications 7 LOM Riser Eth...

Page 14: ...ar view of the system with no rear drives Item Ports panels or slots Icon Description 1 Serial port Enables you to connect a serial device to the system 2 PCIe expansion card riser 1B slot 2 N A The expansion card slot enables you to connect PCI Express expansion cards F 3 PCIe expansion card riser 1B slot 3 N A The expansion card slot enables you to connect PCI Express expansion cards 4 PCIe slot...

Page 15: ...lay device to the system 13 System status indicator cable port CMA N A Enables you to connect the status indicator cable and view system status when the CMA is installed 14 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for 16 seconds NOTE To reset iDRAC using system ID ens...

Page 16: ... the system 1 Information tag 2 Drive backplane cover 3 Fan 6 4 Memory module sockets 5 Heat sink 6 Internal PERC mini card and air shroud 7 LOM riser card 8 Air shroud 9 Riser 1B 10 Intrusion switch 11 System board 16 System overview ...

Page 17: ...xpress Service Code and Service Tag are used to identify the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have opted for ...

Page 18: ...rise Service Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on left wall of the chassis System Information label NOTE The system information label is...

Page 19: ...Figure 12 Service information System overview 19 ...

Page 20: ...Figure 13 Memory Information and icon legend Figure 14 CPU and heat sink and LP right riser 20 System overview ...

Page 21: ...lable at https i dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types that are supported for various rac...

Page 22: ...rove the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure The network settings option is set to DHCP by defa...

Page 23: ...AC through the shared LOM mode if you have opted for a system that has the shared LOM mode enabled Options to log in to iDRAC To log in into the iDRAC Web User Interface open a browser and enter the IP address You can log in to iDRAC as iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol LDAP user In the login screen displayed if you have opted for secure default acces...

Page 24: ...l com support article sln308699 OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions NOTE For more information about Installation and How to videos for supported operating systems on PowerEdge system see Supported Operating Systems for Dell EMC PowerEdge systems Options to download firmware You ca...

Page 25: ...and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support drivers 2 Enter the Service Tag of the system in the Enter a Dell Service Tag Dell EMC Product ID or Model field and then press Ente...

Page 26: ...orm Module Control panel Safety instructions NOTE To avoid injury do not lift the system on your own Get others to assist you WARNING Opening or removing the system cover while the system is turned on may expose you to a risk of electric shock CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your pro...

Page 27: ...ystem from the rack For more information see the Rail Installation Guide relevant to your rail solutions at www dell com poweredgemanuals 4 Remove the system cover After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 26 Steps 1 Replace the system cover 2 If applicable install the system into the rack For more information see the Rail Ins...

Page 28: ...ns on page 26 NOTE The bezel key is part of the bezel package Steps 1 Unlock the bezel 2 Press the release button and remove the left end of the bezel 3 Slide the tabs on the right end of the bezel out of the slots on the chassis and remove the bezel Figure 17 Removing the front bezel Installing the front bezel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page ...

Page 29: ...fety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Power off the system including any attached peripherals 4 Disconnect the system from the electrical outlet and peripherals Steps 1 Use a 1 4 inch flat head or a Phillips 2 screwdriver to turn the lock counterclockwise to the unlock position 2 Open the release latch until the system cove...

Page 30: ...ore working inside your system on page 27 3 Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the chassis 2 Close the system cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver turn the lock clockwise to the lock position 30 Installi...

Page 31: ...llow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 NOTE Route the cables properly to prevent the cables from being pinched or crimped Steps 1 Press and push the blue touch points to disengage the drive backplane cover 2 Remove the cover from the chassis Installing and removing system components 3...

Page 32: ...s 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 Steps 1 Align the tabs on the drive backplane cover with the guide slots on the system 2 Slide the cover until it is securely seated 32 Installing and removing system components ...

Page 33: ...Figure 22 Installing the drive backplane cover Next steps 1 Follow the procedure listed in After working inside your system on page 27 Installing and removing system components 33 ...

Page 34: ... in the Before working inside your system on page 27 CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Steps Hold the air shroud at both the ends and lift it from the system Figure 23 Removing the air shroud 34 Installing and removing system components ...

Page 35: ...the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 Steps 1 Align the tabs on the air shroud with the slots on the chassis NOTE Route the cables properly to prevent the cables from being pinched or crimped 2 Lower the air shroud into the system until it is firmly seated Installing and removing system components 35 ...

Page 36: ...lling the air shroud Figure 26 Installing the air shroud for system with rear drives Next steps 1 Follow the procedure listed in After working inside your system on page 27 36 Installing and removing system components ...

Page 37: ...ard connector 2 Remove the cable from the cable retention tabs NOTE Observe the routing of the cable as you remove it from the system 3 Press the release tab and lift the cooling fan from the cooling fan cage NOTE The numbers on the image does not depict the exact steps The numbers are just for representation of sequence Figure 27 Removing a fan NOTE Ensure to disconnect the cooling fan 1 cable fr...

Page 38: ...ng inside your system on page 27 3 Remove the air shroud Steps 1 Lower the cooling fan into the cooling fan cage until the blue release tab clicks into place 2 Route the cable through the cable retention tabs NOTE The numbers on the image does not depict the exact steps The numbers are just for representation of sequence NOTE Route the cable properly to prevent the cable from being pinched or crim...

Page 39: ...ooling fan cable 2 3 4 5 and 6 to the connector on system board NOTE Ensure to connect the cooling fan 1 cable from the connector on the power interposer board Figure 30 Connecting fan 1 cable to PIB Installing and removing system components 39 ...

Page 40: ...ady Steps 1 Disconnect and remove the intrusion switch cable connector from connector on the system board NOTE Observe the routing of the cable as you remove it from the system 2 Using a plastic scribe slide the intrusion switch out of the intrusion switch slot Figure 31 Removing the intrusion switch Next steps 1 Replace the intrusion switch Installing the intrusion switch Prerequisites 1 Follow t...

Page 41: ...stall the air shroud 2 Follow the procedure listed in After working inside your system on page 27 Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous gene...

Page 42: ... into place Figure 34 Installing the drive blank Next steps 1 Install the front bezel Removing the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator flashes while the drive is turning off When the drive indicators are off t...

Page 43: ...ee the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Combining SAS and SATA drives in the same RAID volume is not supported CAUTION When installing a drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its handle next to a partially installed...

Page 44: ...ock the drive in place Figure 36 Installing the drive carrier Next steps 1 If removed install the front bezel Removing the drive from the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 If installed remove the front bezel 3 Remove the drive Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier NO...

Page 45: ...wards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver replace the screws to secure the drive to the drive carrier NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to install the drive NOTE When installing a drive into the drive carrier ...

Page 46: ...drive into the drive carrier Next steps 1 Install the drive carrier 2 If removed install the front bezel Cable routing Figure 39 Cable routing 8 x 3 5 inch drive backplane with ODD 46 Installing and removing system components ...

Page 47: ...re 40 Cable routing 8 x 3 5 inch drive backplane with mini PERC card Figure 41 Cable routing 12 x 3 5 inch drive backplane with 2 x 3 5 inch rear drive backplane Installing and removing system components 47 ...

Page 48: ...Figure 42 Cable routing 12 x 2 5 inch SAS drive 12 x 2 5 inch NVMe drive backplane Figure 43 Cable routing 24 x 2 5 inch NVMe drive backplane 48 Installing and removing system components ...

Page 49: ...x12 NVMe backplane 2 5 inch x24 SAS or SATA backplane 2 5 inch x24 NVMe backplane 2 5 inch x8 SAS or SATA 2 5 inch x16 NVMe backplane Figure 44 8 X 3 5 inch drive backplane 1 SAS SATA B cable connector 2 Signal connector 3 SAS SATA A cable connector 4 Power connector Figure 45 12 X 3 5 inch drive backplane 1 Power cable connector 2 SAS SATA cable connector 3 SAS SATA cable connector 4 Backplane si...

Page 50: ...e B2 connector 8 Signal cable A1 connector 9 Signal cable B1 connector 10 Signal cable A0 connector 11 Signal cable B0 connector Figure 48 24 x 2 5 inch NVMe drive backplane 1 Expander board connector B1 PE1_B 2 Expander board connector A1 PE1_A 3 Expander board connector B2 PE2_B 4 Expander board connector A2 PE2_A 5 signal connector J_SIG_A1 6 SAS connector J_BP_SAS 7 power connector J_BP_PWR_A1...

Page 51: ...d in the Before working inside your system on page 27 3 Remove all the drives from the front 4 If applicable remove the drive backplane cover NOTE Observe the routing of the cable as you remove it from the system Steps 1 Press the blue release tabs to disengage the drive backplane from the hooks on the chassis 2 Lift the drive backplane from the system Figure 49 Removing the drive backplane 3 Disc...

Page 52: ...m being pinched or crimped Steps 1 Connect the following cables to the backplane a Backplane signal cable b Backplane power cable c If applicable PERC cable 2 Align the slots on the backplane with the hooks on the chassis 3 Lower the backplane until the blue release tabs click into place Figure 50 Installing the drive backplane Next steps 1 Install the drives in their original locations 2 Install ...

Page 53: ...ll the cables from the backplane 5 Remove the rear drive cage Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the drive backplane to the rear drive cage 2 Disengage the backplane from the hooks on the rear drive cage and remove it from the rear drive cage Figure 51 Removing the rear drive backplane Next steps Install the rear drive backplane Installing the rear drive backplane...

Page 54: ...4 Follow the procedure listed in After working inside your system on page 27 Rear drive cage Removing the rear drive cage Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the drives 4 Remove the air shroud Steps 1 Using a Phillips 2 screwdriver loosen the captive scre...

Page 55: ...s on the PSU cage 2 Lower the rear drive cage and slide it to the rear of the system until it is firmly seated 3 Using a Phillips 2 screwdriver tighten the captive screws to secure the rear drive cage to the system NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the syste...

Page 56: ...hannels per processor two memory sockets per channel for a total of 16 memory sockets per processor In each channel the 1st socket is marked white and the 2nd socket black Memory channels are organized as follows Table 12 Memory channels Processo r Channel A Channel B Channel C Channel D Channel E Channel F Channel G Channel H AMD Processor Slots 6 and 12 Slots 5 and 11 Slots 2 and 10 Slots 1 and ...

Page 57: ...ed For single processor systems sockets A1 to A16 are available In Optimizer Mode the DRAM controllers operate independently in the 64 bit mode and provide optimized memory performance Table 14 Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer Independent channel population order A 1 A 2 A 3 A 4 A 5 A 6 A 7 A 8 A 9 A 10 A 11 ...

Page 58: ...ot possible due to memory configuration for example the memory population is inconsistent with the preferred interleaving BIOS shows a warning message UEFI0391 NOTE System is functional when UEFI0391 message is displayed However the system may not be configured for optimal performance NPS system optimization Optimal system configuration is dependent on the processor model memory configuration and ...

Page 59: ...ual memory modules populated Works with three memory modules per channel pair non symmetrical module is stacked on top odd configurations Any memory channel where one of the two channels is not populated is not interleaved There is no alternate as all configurations can be mapped into this mode NPS2 Four channel interleaving This interleaves the four channels on the left or right half of a process...

Page 60: ...to touch the middle of the memory module or metallic contacts 2 To release the memory module from the socket simultaneously press the ejectors on both ends of the memory module socket 3 Lift the memory module away from the system Figure 55 Removing a memory module Next steps 1 Replace the memory module Installing a memory module Prerequisites 1 Follow the safety guidelines listed in the Safety ins...

Page 61: ...oth ends of the memory module evenly 4 Press the memory module with your thumbs until the ejectors firmly click into place When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed Figure 56 Installing a memory module Next steps 1 Install the air shroud 2 Follow the procedure listed i...

Page 62: ... them Steps 1 Using a Torx T20 screwdriver loosen the captive screws in the order mentioned on the heat sink NOTE The captive screw numbers are marked on the heat sink a Partially loosen the captive screws 1 and 2 approximately 3 turns b Partially loosen the captive screws 3 and 4 approximately 3 turns c Loosen the captive screws 1 and 2 completely d Loosen the captive screws 3 and 4 completely 2 ...

Page 63: ...the heat sink CAUTION You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix this simply go to setup option to configure the system settings Steps 1 Using a Torx T20 screwdriver loosen the screws to release the force plate The sequence to loosen the screws is 3 ...

Page 64: ...ng the rail frame 3 Holding the blue tab on the processor tray slide the tray out of the rail frame Figure 60 Removing the processor tray Next steps 1 Replace the processor 64 Installing and removing system components ...

Page 65: ... with your processor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Steps 1 Holding the blue tab on the processor tray slide the tray int...

Page 66: ...rews are fully threaded the socket is then actuated The three screws are tightened to a torque value of 12 0 1 0 lbf in NOTE Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket Figure 63 Securing the force plate Next steps 1 Install the heat sink 66 Installing and removing system components ...

Page 67: ...N Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for one time use only Dispose the syringe after you use it Figure 64 Applying thermal grease on the processor 3 Align the screws on the heat sink with the standoff screws on the system board 4 Using a Torx T20 screwdriver tighten t...

Page 68: ... the Dell EMC PowerEdge Servers Troubleshooting Guide at www dell com poweredgemanuals Expansion card installation guidelines The following table describes the supported expansion cards Table 17 Expansion card riser configurations Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width Riser 1B 2U riser Slot 2 Processor 1 Full Height Full Length x16 Riser 1B 2U r...

Page 69: ...ex FC32 SP DP 4 5 2 Emulex FC16 SP DP 5 4 2 Qlogic HBA FC32 SP DP 4 5 2 Qlogic HBA FC16 SP DP 5 4 2 Qlogic 10G SFP DP 5 4 2 Qlogic 25G BaseT DP 5 4 2 Solarflare 25G SFP DP 5 4 2 Intel 10G BaseT DP 5 4 2 Intel 10G SFP DP 5 4 2 Intel 1G QP 5 4 2 Intel 25G SFP DP 5 4 2 Broadcom 1G QP 5 4 2 Broadcom 10G BaseT DP 5 4 2 Broadcom 25G SFP DP 5 4 2 PERC 10 External adapter Dell 4 5 1 HBA External adapter D...

Page 70: ...25G SFP DP 2 3 2 Broadcom 1G QP 2 3 2 Broadcom 10G BaseT DP 2 3 2 Broadcom 25G SFP DP 2 3 2 PERC 10 External adapter Dell 2 3 1 HBA External adapter Dell 2 3 1 Internal storage BOSS 2 3 1 PERC 9 Mini mono H730P H330 Integrated slot 1 PERC 10 Mini mono H740P Integrated slot 1 HBA Mini mono HBA330 Integrated slot 1 PERC 10 External adapter H840 2 3 2 HBA External adapter 2 3 2 Table 20 Riser configu...

Page 71: ...nox 25G CX4LX DP CX5 DP FH 2 3 2 Mellanox 25G CX4LX DP CX5 DP LP 5 4 2 Qlogic 10G SFP DP FH 2 3 2 Qlogic 10G SFP DP LP 5 4 2 Qlogic 25G BaseT DP FH 2 3 2 Qlogic 25G BaseT DP LP 5 4 2 Mellanox 100G CX5 CX6 H100 FH 3 2 2 Mellanox 100G CX5 CX6 H100 LP 4 5 2 Emulex FC32 SP DP FH 3 2 2 Emulex FC32 SP DP LP 4 5 2 Emulex FC16 SP DP FH 2 3 2 Emulex FC16 SP DP LP 5 4 2 Qlogic HBA FC32 SP DP FH 3 2 2 Qlogic...

Page 72: ...low the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 If installed remove the rear drive cage 5 Disconnect any cables connected to the expansion card 6 If installed remove the PCIe filler bracket Steps For riser 2 holding the blue touch points lift the expansion card riser f...

Page 73: ...B i Using a Phillips 2 screwdriver loosen the captive screws securing the riser to the system board and the chassis ii Holding the touch points lift the riser from the system Figure 68 Removing the riser 1B Installing and removing system components 73 ...

Page 74: ...age 5 Disconnect any cables connected to the expansion card 6 If installed remove the PCIe filler bracket 7 If applicable install the expansion card in the expansion card riser Steps 1 Align the guide on the expansion card riser with the guide pin on the chassis 2 Lower the expansion card riser until the expansion card riser is firmly seated in the slot Figure 69 Installing the riser 2 a For the r...

Page 75: ...lling the riser 1A b For the riser 1B tighten the captive screws of the riser to fit the riser firmly to the system board and the chassis Figure 71 Installing the riser 1B Installing and removing system components 75 ...

Page 76: ...drive cage Steps 1 Pull and lift to open the expansion card retention latch lock 2 Hold the expansion card by the edges and pull it to disconnect it from the connector on the system board Figure 72 Removing an expansion card from the system board 3 If the expansion card is not going to be replaced install a filler bracket by performing the following steps NOTE If you are removing the card permanen...

Page 77: ...ines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 Disconnect any cables connected to the expansion card 5 If installed remove the rear drive cage Steps 1 Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 If you are instal...

Page 78: ...tem The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 3 Holding the card on the edges align the card with the expansion card connector on the system board 4 Press the expansion card until it is firmly seated in the slot on the system board 5 Close the expansion card retention latch 78 Installing and removing system components ...

Page 79: ...d in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Disconnect any cables that are connected to the expansion card or expansion card riser 4 Remove the air shroud 5 Remove the expansion card riser NOTE The procedure to remove expansion card from riser 1A riser 2 or riser 1B is identical Steps 1 Pull and lift to open the expans...

Page 80: ...Figure 76 Removing the expansion card from riser 1B Figure 77 Removing the expansion card from riser 1A 80 Installing and removing system components ...

Page 81: ...tall a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 79 Installing a filler bracket for riser 1B Installing and removing system components 81 ...

Page 82: ...quisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 If installing a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card 4 Remove the expansion card riser 5 If installed remove the filler bracket 82 Inst...

Page 83: ...ler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 82 Removing a filler bracket for a riser 1B Figure 83 Removing a filler bracket for a riser 1A Installing and rem...

Page 84: ...ng the card by its edges align the card and insert the expansion card in the connector on the expansion card riser 4 Close the expansion card retention latch Figure 85 Installing the expansion card into a riser 1B 84 Installing and removing system components ...

Page 85: ...ted in After working inside your system on page 27 Removing an accelerator card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Disconnect any cables that are connected to the expansion card or expansion card riser 4 Remove the air shroud Installing and removing system comp...

Page 86: ...d riser Figure 88 Disconnecting the FPGA cable from the PIB and the expansion card riser 2 Ensure to release the latch to remove the expansion card riser Figure 89 Opening the latch on the expansion card riser 3 Hold the accelerator card by the edges and pull to disconnect from the expansion card connector on the expansion card riser 86 Installing and removing system components ...

Page 87: ...sted in the Before working inside your system on page 27 3 If installing a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card 4 Install the air shroud Steps 1 Pull and lift to open the expansion card retention latch lock 2 If installed remove the filler bracket For information about how to remove filler bracket see t...

Page 88: ...ure 92 Closing the latch on the expansion card riser 5 Connect the FPGA cable to the PIB and the expansion card riser NOTE The V100S GPU power cable is different from the FPGA cable For V100S GPU card use the cable with part number 23V9W in order to avoid power failure 88 Installing and removing system components ...

Page 89: ...e listed in the Before working inside your system on page 27 3 Remove the air shroud 4 Remove the BOSS card from the riser NOTE The procedure to remove the BOSS card is similar to removing an expansion card Steps 1 Using the Phillips 1 screwdriver remove the screws that secure the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to remove it from the BOSS card NOTE The numbers on the imag...

Page 90: ...ove the BOSS card from the riser NOTE The procedure to remove the BOSS card is similar to removing an expansion card Steps 1 Align the M 2 SSD module at an angle with the BOSS card connector 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card NOTE The numbers on the image does not depict the ...

Page 91: ...es 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 If you are replacing the IDSDM card remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding ...

Page 92: ... 27 3 Remove the air shroud 4 If you are replacing the IDSDM card remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps 1 Locate the IDSDM connector on the system board To locate IDSDM connector see System board jumpers and connectors section 2 Align the IDSDM card with the connector ...

Page 93: ...fety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 Remove the IDSDM module Steps 1 Locate the MicroSD card slot on the IDSDM module and press the card to partially release it from the slot To locate IDSDM module see the System board jumpers and connectors section 2 Hold the MicroSD...

Page 94: ...ernal SD Card Port is enabled in System Setup NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers...

Page 95: ...ide your system on page 27 3 Remove the air shroud 4 If applicable remove the rear drive cage 5 Remove the expansion card riser Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the LOM riser card to the system board 2 Push the retention clips to release the LOM riser card 3 Hold the LOM riser card by the edges and lift to disconnect the card from the connector on the system boa...

Page 96: ...ove the screw that secures the bracket to the chassis b Slide the bracket out of the slot on the chassis Figure 101 Removing the LOM riser bracket 7 If the LOM riser card is not being replaced immediately install the LOM filler bracket a Insert and slide the LOM filler bracket into the slot on the chassis 96 Installing and removing system components ...

Page 97: ...d in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 If applicable remove the rear drive cage 5 Remove the expansion card riser Steps 1 Remove the LOM filler bracket a Using a Phillips 2 screwdriver remove the screw that secures the bracket to the chassis b Slide the LOM filler bracket out of the slot on...

Page 98: ...rew Figure 104 Installing the LOM riser bracket 3 Slide the LOM riser card towards the rear of the system to engage the ports from the slot on the chassis 4 Connect the LOM riser card to the connector on the system board and push the card until the blue retention clip locks in place 5 Using a Phillips 2 screwdriver tighten the screws to secure the LOM card riser to the system 98 Installing and rem...

Page 99: ...esulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 If applicable remove the rear drive cage 5 If applicable remove the expansion card riser NOTE Never operate the system with the air shroud removed The system may ge...

Page 100: ...he Before working inside your system on page 27 3 Remove the air shroud 4 If applicable remove the rear drive cage 5 If applicable remove the expansion card riser Steps 1 Align the mini PERC card air shroud with the screw hole on the system board NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Lower the air shroud until it is firmly seated 3 Tighten the screw to ...

Page 101: ...instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 If applicable remove the rear drive cage 5 If applicable remove the expansion card riser 6 Remove the PERC card air shroud Steps 1 Disconnect the SAS connector from the backplane 2 Using a Phillips 1 screwdriver remove the screws securing the internal mini PERC card 3...

Page 102: ...ted in the Before working inside your system on page 27 3 Remove the air shroud 4 If applicable remove the rear drive cage 5 If applicable remove the expansion card riser 6 Remove the PERC card air shroud Steps 1 Align and insert the internal mini PERC card at an angle into the PERC card slot 2 Tighten the screws to secure the internal mini PERC card to the system 3 Connect the SAS cable to the ba...

Page 103: ...e that is recommended by the manufacturer Discard used batteries according to the manufacturer s instructions See the Safety instructions on page 26 that came with your system for more information 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud 4 Locate the battery ...

Page 104: ...low the procedure listed in After working inside your system on page 27 3 Confirm that the battery is operating properly by performing the following steps a Enter the System Setup while booting by pressing F2 b Enter the correct time and date in the System Setup Time and Date fields c Exit the System Setup d To test the newly installed battery remove the system from the enclosure for at least an h...

Page 105: ...ry key 15 9 mm width x 57 15 mm length x 7 9 mm height 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud Steps 1 Locate the USB port or USB memory key on the system board To locate the USB port see the System board jumpers and connectors section 2 If installed remove ...

Page 106: ... the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 If installed remove the front bezel 4 If applicable remove the backplane cover 5 Disconnect the power and data cables from the connectors on the optical drive NOTE Ensure that you note the routing of the power and data cable on the side of the system as you remove them from the s...

Page 107: ... the same as the optical drive Figure 115 Installing optical drive blank Next steps 1 Replace the optical drive NOTE Blanks must be installed on empty optical drive slot to maintain FCC certification of the system The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing and removing system components 107 ...

Page 108: ...ors on the optical drive NOTE Ensure that you note the routing of the power and data cable on the side of the system as you remove them from the system board and drive Route these cables properly when you replace them to prevent them from being pinched or crimped Steps 1 If installed remove the optical drive blank The procedure to remove an optical blank is similar to the optical drive Figure 116 ...

Page 109: ...ts the hot spare feature that significantly reduces the power overhead associated with power supply unit PSU redundancy When the hot spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of ...

Page 110: ... the power supply blank or install the power supply unit Removing a power supply unit Prerequisites CAUTION The system requires one power supply unit PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Disconnect the power cable from the power outle...

Page 111: ...sted in the Safety instructions on page 26 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label 3 Remove the PSU blank Steps Slide the PSU into the PSU bay until the release latch snaps into place Installing and removing system components 111 ...

Page 112: ...SU redundancy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly NOTE While replacing the hot swappable PSU after next server boot the new PSU automatically updates to the same firmware and configuration of the replaced one For more information about the Part replacement configuration see the Lifecycle Controller User s G...

Page 113: ...ve the power supply units 4 Remove the air shroud Steps 1 Disconnect all the cables from the system board and the backplane NOTE Observe the routing of the cable as you remove it from the system 2 Using a Phillips 2 screwdriver remove the screws securing the power interposer board PIB to the chassis 3 Press the blue retention tab and lift the PIB at an angle to disengage it from the hooks on the P...

Page 114: ...move the power supply units 4 Remove the air shroud Steps 1 Align the slots on the power interposer board PIB with the hooks on the PSU cage and press the PIB until the blue retention tab clicks into place 2 Using a Phillips 2 screwdriver replace the screw that secures the PIB to the chassis 3 Connect the cables to the system board and the drive backplane NOTE Route the cables properly when you re...

Page 115: ... safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the following components a Air shroud b...

Page 116: ...holder slightly lift the system board and slide it towards the front of the chassis 3 Lift the system board out of the chassis Figure 124 Removing the system board Next steps 1 Replace the system board Installing the system board Prerequisites NOTE Before replacing the system board replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement sy...

Page 117: ... the chassis until the connectors are firmly seated in the slots Figure 125 Installing the system board 5 Using a Phillips 2 screwdriver fasten the screws that secure the system board to the chassis Next steps 1 Replace the following a Trusted platform module NOTE The TPM Module must be replaced only while installing new system board b Internal mini PERC card c If applicable IDSDM module d Heat si...

Page 118: ...n a backup flash device automatically If BIOS detects a new system board and the service tag in the backup flash device BIOS prompts the user to restore the backup information About this task Below is a list of options available Restore the service tag license and diagnostics information press Y Navigate to the Lifecycle Controller based restore options press N Restore data from a previously creat...

Page 119: ...eps 1 Locate the TPM connector on the system board 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to release it from the system board 5 Pull the plastic rivet out of its slot on the system board Installi...

Page 120: ...stem Security Settings 3 From the TPM Security option select On 4 Save the settings 5 Restart your system Control panel Removing the left control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the air shroud NOTE Ensure that you note the routing of the cables ...

Page 121: ...emove the air shroud Steps 1 Route the left control panel cable through the chassis sidewall NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Align and insert the tabs on the left control panel assembly into the slots on the chassis 3 Using a Phillips 1 screwdriver replace the screws to secure the left control panel assembly to the chassis 4 Connect the left contr...

Page 122: ...ting of the cables as you remove them from the system board You must route the cables properly when you replace them to prevent the cables from being pinched or crimped 3 Remove the air shroud Steps 1 Disconnect the right control panel cable from the connector on the system board 2 Open the blue cable retention latch and disconnect the VGA cable from the connector on the system board 3 Using a Phi...

Page 123: ... air shroud Steps 1 Route the right control panel cable and the VGA cable through the chassis sidewall NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Align and insert the tabs on the right control panel assembly into the slots on the chassis 3 Using a Phillips 1 screwdriver replace the screws to secure the right control panel assembly to the chassis 4 Connect th...

Page 124: ...ect the VGA cable to the connector on the system board and close the blue cable retention latch Next steps 1 Replace the air shroud 2 Follow the procedure listed in After working inside your system on page 27 124 Installing and removing system components ...

Page 125: ...tors on the various boardsboard in the system Jumpers on the system board help to disable the system and reset the passwords To install components and cables correctly you must know the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password 5 Jumpers and connectors 125 ...

Page 126: ...PERC 9 System power 3 10 DIMMS for processor 11 Fan 6 12 Fan 5 13 SATA_A PCIE_A 14 Fan 4 15 PCIE B 16 SATA_B PCIE_C 17 Processor 18 PCIE D 19 Fan 3 20 PCIE E 21 PCIE F 22 Fan 2 23 Left control panel 24 Front backplane signal 1 25 Intrusion switch 26 Internal USB 3 0 27 System power 1 28 System power 2 29 PIB signal 2 30 PIB signal 1 31 IDSDM 32 Rear backplane ODD power 126 Jumpers and connectors ...

Page 127: ...u should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the system and all the attached peripherals and disc...

Page 128: ...ator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber if the system...

Page 129: ...ation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 133 System health and system ID indicator Table 23 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is powered on is healthy and system ID mode is...

Page 130: ... amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly Restart the system If the problem persists see the Getting help section iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem You can configure iDRAC Direct by using a USB to micro USB type AB cable which you ...

Page 131: ... the right button to increase scrolling speed Release the button to stop NOTE The display stops scrolling when the button is released After 45 seconds of inactivity the display starts scrolling 4 LCD display Displays the system information status and error messages or iDRAC IP address Viewing Home screen The Home screen displays user configurable information about the system This screen is display...

Page 132: ...tion Table 28 View menu Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Di...

Page 133: ...AC PSU status indicator handle Table 30 AC PSU status indicator codes continued Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational Blinking amber Indicates an issue with the PSU Not powered on Indicates that the power is not connected to the PSU Blinking green Indicates that the firmware of the PSU is being updated CAUTION D...

Page 134: ...OTE If the drive is in the Advanced Host Controller Interface AHCI mode the status LED indicator does not power on NOTE Drive status indicator behavior is managed by Storage Spaces Direct Not all drive status indicators may be used Table 31 Drive indicator codes Drive status indicator code Condition Blinks green twice per second Indicates that the drive is being identified or preparing for removal...

Page 135: ...Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 As the system boots press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Running the Embedded System Diagnostics from Boot Manager Run ...

Page 136: ...ostic controls Menu Description Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 136 System diagnostics and indicator codes ...

Page 137: ...ect your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your p...

Page 138: ...nical support for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist ...

Page 139: ...ion For information about setting up your system see the Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Co...

Page 140: ...talling and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features ...

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