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Basic Troubleshooting

2-7

If no errors are found in main memory, the diagnostics loads and the Diagnos-
tics Menu displays. This menu lets you choose the following options or exit to
the MS-DOS

®

prompt:

Run Quick Tests — Runs selected tests from all test groups to quickly
locate a failure or to indicate where further testing is needed to isolate a
failure

Run All Tests — Runs all tests for a thorough check of the system

Run Specific Tests — Tests a particular area or subsystem

*HOS

If none of the troubleshooting procedures in this chapter or the tests in the
Dell Diagnostics reveal the source of the problem or lead to the proper trouble-
shooting steps for determining the source of the problem, call Dell for
technical assistance. For instructions, see Chapter 8, “Getting Help,” in the
Reference and Troubleshooting Guide.

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Summary of Contents for Dimension XPS R Series

Page 1: ...ZZZ GHOO FRP HOO LPHQVLRQ 36 5 6 VWHPV 6 59 0 18 ...

Page 2: ... and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Corporation VESA is a registered trademark of Video Electronics Standards Association Other trademarks and trade names may be used in this document to refer to either the e...

Page 3: ...Jumper 1 14 Interrupt Assignments 1 16 DMA Channel Assignments 1 17 Technical Specifications 1 18 KDSWHU DVLF 7URXEOHVKRRWLQJ Initial User Contact 2 1 External Visual Inspection 2 2 Observing the Boot Routine 2 3 Internal Visual Inspection 2 4 Eliminating Resource Conflicts 2 6 Running the Dell Diagnostics 2 6 Getting Help 2 7 KDSWHU HHS RGHV DQG UURU 0HVVDJHV POST Beep Codes 3 1 System Messages 3...

Page 4: ...nel Board 4 17 System Board Components 4 18 Expansion Cards 4 19 DIMMs 4 19 SEC Cartridge and Heat Sink Assembly 4 21 Replacing the Battery 4 23 System Board 4 24 SSHQGL 6 VWHP 6HWXS 3URJUDP System Setup Screens A 1 Main Screen A 2 Advanced Screen A 3 Peripheral Configuration Submenu A 4 IDE Configuration Submenu A 5 Primary IDE Master Submenu A 7 Diskette Options Submenu A 8 DMI Event Logging Sub...

Page 5: ...val Mini Tower Computer Only 4 9 Figure 4 9 3 5 Inch Diskette Drive Removal 4 10 Figure 4 10 Primary Hard Disk Drive Removal 4 11 Figure 4 11 Secondary Hard Disk Drive Assembly Removal 4 12 Figure 4 12 Secondary Hard Disk Drive Removal 4 13 Figure 4 13 Power Supply Removal 4 14 Figure 4 14 Chassis Cooling Fan Assembly Removal 4 15 Figure 4 15 Card Guide Assembly Removal 4 16 Figure 4 16 Control Pa...

Page 6: ...Channel Assignments 1 17 Table 1 5 Technical Specifications 1 18 Table 3 1 POST Beep Codes 3 1 Table 3 2 System Messages 3 2 Table A 1 Main Screen Menu Options A 2 Table A 2 Advanced Screen Menu Options A 3 Table A 3 Peripheral Configuration Submenu Options A 4 Table A 4 IDE Configuration Submenu Options A 6 Table A 5 Primary IDE Master Submenu Options A 7 Table A 6 Diskette Options Submenu Option...

Page 7: ...ix ...

Page 8: ...dures and instructions on using the Dell Diagnostics to test the computer system DUQLQJV DXWLRQV DQG 1RWHV Throughout this manual there may be blocks of text printed in bold type or in italic type These blocks are warnings cautions and notes and they are used as follows 51 1 51 1 LQGLFDWHV WKH SRWHQWLDO IRU ERGLO KDUP DQG SURYLGHV LQVWUXFWLRQV IRU KRZ WR DYRLG WKH SUREOHP 87 21 87 21 LQGLFDWHV HLW...

Page 9: ...e drive bay In addition the mini tower systems have two 3 5 inch drive bays and the desktop system has one 3 5 inch drive bay The 5 25 and 3 5 inch drive bays can hold diskette drives tape drives or CD ROM drives The Pentium II microprocessor contains a built in clock multiplier circuit that increases the internal operating frequency to a multiple of the system clock frequency which is 100 MHz The...

Page 10: ...ansion slot Both PCI and ISA Plug and Play support An integrated diskette drive interface that supports a single diskette drive without the need for a controller card Two EIDE interfaces on the PCI bus that support up to two EIDE devices each Supported devices include ATA 33 Ultra DMA hard disk drives CD ROM drives tape drives and other removable media Support for SCSI hard disk drives and CD ROM ...

Page 11: ...RU ILOH VWUXFWXUH FRUUXSWLRQV RQO XVH WKH UHVHW EXWWRQ ZKHQ RX FDQQRW UHERRW WKH V VWHP ZLWK WKH WUO OW HO NH FRPELQDWLRQ HIRUH RX XVH WKH UHVHW EXWWRQ WR LQLWLDWH D KDUGZDUH UHVHW FORVH DQ RSHQ DSSOLFDWLRQ DQG ILOHV LI SRVVLEOH QVXUH WKDW DOO H SDQVLRQ FDUG VORWV KDYH HLWKHU D FDUG PRXQWLQJ EUDFNHW RU D PHWDO ILOOHU EUDFNHW LQVWDOOHG QVXUH WKDW WKH XQRFFX SLHG GULYH ED V KDYH D IURQW SDQHO LQVHUW...

Page 12: ...ing fan system board chassis card guide assembly contains primary hard disk drive filler brackets drive cage diskette drive interface cable DC power cables power supply drive bays typical bezel power button hard disk drive access indicator reset button secondary hard disk drive bracket power indicator ...

Page 13: ...ble DC power cables power supply drive bays typical bezel power button hard disk drive access indicator reset button secondary hard disk drive bracket video connector parallel port connector mouse connector keyboard connector serial port connector security cable ring MIDI game port connector USB connectors 2 line out jack line in jack microphone jack voltage selection switch AC power receptacle Pr...

Page 14: ... be configured for the Cable Select jumper position which assigns master and slave status to devices by their position on the inter face cable In this configuration the drive attached to the last connector on the interface cable is the master or boot drive drive 0 and the drive attached to the middle connector on the interface cable is the slave drive drive 1 Refer to the drive s documentation for...

Page 15: ...ion about DC power distribution Power supply cable identification Typical DC power connections for diskette tape CD ROM and hard disk drives Power distribution to sockets and connectors on the system board Pin assignments of DC power connectors 7DEOH 9ROWDJH 5DQJHV 9ROWDJH 5DQJH 0D LPXP 2XWSXW XUUHQW 3 3 VDC 3 14 to 3 47 VDC 14 00 A1 5 VDC 4 90 to 5 25 VDC 22 00 A1 5 VDC 4 50 to 5 50 VDC 0 300 A 1...

Page 16: ...1 8 Dell Dimension XPS Rxxx Systems Service Manual LJXUH 3RZHU DEOHV P1 P7 P2 P3 P6 P5 P4 ...

Page 17: ...5 inch diskette drive 5 25 inch drive primary hard disk drive ISA connectors PCI connectors 1 5 V converter microprocessor SEC cartridge connector system board P3 P5 P4 P6 5 VSB PSON power switch GND PSON 5 VSB battery RTC GND 12 VDC GND 2 1 2 8 VDC GND KEYBD MSE GND GND 5 VDC 5 VDC fuse P7 POWER 3 3 FAN1 5 25 inch drive GND 5 VDC GND GND 5 VDC USB0 USB1 fuse 3 3 GND BANK 0 2 1 2 8 V converter 1 5...

Page 18: ...ranges required for proper system operation 2 Pin 11 PSON is activated by pressing and releasing the power button while the power supply is in its standby state This action connects the power supply s PSON input to ground thereby switching the power supply to its full on condition LJXUH 3RZHU RQQHFWRU 3 11 1 PWRGOOD1 gray 12 VDC blue 12 VDC yellow 5 VFP purple common black 2 3 4 5 6 7 8 9 10 12 13...

Page 19: ... 3 LJXUH 3RZHU RQQHFWRU 3 1 2 3 4 5 VDC red common black common black 12 VDC yellow P2 P3 P5 P6 1 2 3 4 5 VDC red common black common black 12 VDC yellow P4 4 5 6 3 3 VDC orange common black 3 2 1 3 3 VDC orange common black common black 3 3 VDC orange P7 ...

Page 20: ...diskette drive interface connector FLOPPY secondary EIDE channelconnector SEC IDE DIMM sockets BANK 0 BANK 1 BANK 2 configuration jumper J8A1 chassis cooling fan connector J8M1 control panel connector J8H1 3 3 V power input connector 3 3 USB connectors USB0 USB1 SCSI hard disk drive access indicator cable connector J8J1 accelerated graphics port connector AGP power input connector POWER battery so...

Page 21: ...DIMMs that are validated through rigorous testing The system may not recognize other synchronous dynamic random access memory SDRAM DIMMs and may fail power on self test POST The computer supports ECC or non ECC memory The computer s ECC sup port which is built into the system board corrects single bit errors and detects all multiple bit errors To use the ECC support all installed DIMMs must be EC...

Page 22: ...14 Dell Dimension XPS Rxxx Systems Service Manual 6 VWHP RDUG XPSHU See Figure 1 11 and Table 1 2 for jumper settings and descriptions LJXUH 6 VWHP RDUG XPSHU jumpered unjumpered configuration jumper J8A1 ...

Page 23: ...DPDJH WR WKH SURFHVVRU 6WDUWLQJ WKH V VWHP ZLWK WKH MXPSHU VHW LQ RQILJXUDWLRQ PRGH UHPRYHV DOO FXV WRPL HG VHWWLQJV IURP WKH V VWHP VHWXS SURJUDP DQG UHSODFHV WKHP ZLWK GHIDXOW VHWWLQJV IRU HDFK FDWHJRU HOO VWURQJO UHFRPPHQGV WKDW RX FRS DOO FXUUHQW VHWWLQJV EHIRUH JRLQJ LQWR WKLV PRGH RUUHFW WKHP ZKHQ RX DUH EDFN LQ 1RUPDO PRGH Processor Speed Options are 350 and 400 MHz The Processor Speed opti...

Page 24: ... RTC IRQ92 Available for use by an expansion card IRQ10 Available for use by an expansion card IRQ113 Default PCI IRQ assignment IRQ12 Generated by I O controller to indicate full mouse output buffer IRQ13 Generated by math coprocessor to indicate a coprocessor error IRQ14 Generated by a device connected to the primary EIDE interface to indicate that the device requires service IRQ15 Generated by ...

Page 25: ...assignment DREQ2 Generated by I O controller to enable DMA cycle for attached diskette drive DREQ3 Generated by I O controller to enable DMA cycle for the parallel port when in EPP mode DREQ4 Reserved selects second DMA controller DREQ5 Available for use by an expansion card DREQ6 Available for use by an expansion card DREQ7 Available for use by an expansion card ...

Page 26: ...M on the SEC Math coprocessor internal to microprocessor 6 VWHP QIRUPDWLRQ System chip set Intel 440BX AGPset Data bus width 64 bits Address bus width 32 bits DMA channels seven Interrupt levels 15 System BIOS chip 2 Mb 256 KB SDQVLRQ XV Bus types PCI version 2 1 ISA and AGP Bus speed AGP 66 MHz PCI 33 MHz ISA 8 33 MHz AGP expansion card connectors one AGP expansion card connector size 120 pins AG...

Page 27: ...Architecture ECC or non ECC SDRAM modules DIMM sockets three gold contacts DIMM capacities 32 64 and 128 MB Standard RAM 64 MB non ECC Maximum RAM 384 MB Frequency 100 MHz Clock cycle 10 ns supports four clocks only CAS latency 3 SPD revision 1 2 Buffering unbuffered Voltage 3 3 V BIOS address F0000h ULYHV Externally accessible Mini tower chassis two 5 25 inch bays three 3 5 inch bays Desktop chas...

Page 28: ...nectors Internally accessible Primary EIDE channel 40 pin connector on PCI local bus Secondary EIDE channel 40 pin connector on PCI local bus Diskette drive 34 pin connector 9LGHR Video type AGP video card see manufacturer s specifications RQWUROV DQG QGLFDWRUV Reset control push button Power control push button Power indicator green LED Hard disk drive access indicator green LED 3RZHU DC power su...

Page 29: ...to 80 noncondensing Maximum vibration Operating 0 25 G at 3 to 200 Hz at 1 2 octave min Storage 0 5 G at 3 to 200 Hz at 1 2 octave min Maximum shock Operating left side for mini tower orientation and bottom half sine pulse with a change in velocity of 50 8 cm sec 20 inches sec Storage 23 G faired square wave with a velocity change of 508 cm sec 200 inches sec Altitude Operating 16 to 3048 m2 50 to...

Page 30: ...1 22 Dell Dimension XPS Rxxx Systems Service Manual ...

Page 31: ... problem or indicate the appropriate troubleshoot ing procedure to use After the user describes the problem follow these steps VN WKH XVHU WR EDFN XS DQ GDWD RQ WKH KDUG GLVN GULYH LI WKH V VWHP V FRQGLWLRQ SHUPLWV See Maintaining the System in the online System User s Guide for infor mation about backing up data VN WKH XVHU WR WU WR GXSOLFDWH WKH SUREOHP E UHSHDWLQJ WKH RSHUDWLRQV KH RU VKH ZDV S...

Page 32: ...the proper connec tors on the back of the computer To identify the proper connectors see Figure 1 4 9HULI WKDW DQ GHYLFHV DWWDFKHG WR WKH VHULDO SRUW SDUDOOHO SRUW DQG 86 FRQQHFWRUV DUH SURSHUO FRQQHFWHG Each of the serial parallel and USB interface cable connectors must be firmly attached to an appropriate connector on the back of the computer as well as to the interface connector on the device T...

Page 33: ...vicing a user s computer Dell recommends that users make copies of the Dell Diagnostics Diskette For instructions see Before You Start Testing in Chapter 7 of the Reference and Troubleshooting Guide Most of the steps in this procedure require observation of computer functions and indications some of which can occur simultaneously It may be necessary to reboot the computer several times in order to...

Page 34: ...tion If the computer emits a beep code refer to Table 3 1 System error messages These messages can indicate problems or provide status information If a system error message is displayed refer to Table 3 2 2EVHUYH WKH PRQLWRU VFUHHQ IRU WKH LDJQRVWLFV 0HQX Does the Diagnostics Menu appear Yes See Running the Dell Diagnostics found later in this chapter No Proceed to step 6 QVHUW DQRWKHU FRS RI WKH ...

Page 35: ...H KHDW VLQN DVVHPEO FDQ JHW H WUHPHO KRW H VXUH WKH DVVHPEO KDV KDG VXIILFLHQW WLPH WR FRRO EHIRUH RX WRXFK LW KLOH UHVHDWLQJ WKH 6 FDUWULGJH KHDW VLQN DVVHPEO XVH D ZULVW JURXQGLQJ VWUDS RU PDLQWDLQ FRQWDFW ZLWK D PHWDO VXUIDFH RQ WKH FKDVVLV To ensure that the chips are fully seated in their sockets press firmly on the top of each chip To reseat the SEC cartridge heat sink assembly remove it fro...

Page 36: ...ments in Chapter 1 to help identify possible conflicts Also review the documentation provided with any installed expansion cards and other devices for additional interrupt information for the specific devices Online troubleshooting tools OTT flowcharts and procedures for diagnosing problems are available on the Dell World Wide Web site at http www dell com 5XQQLQJ WKH HOO LDJQRVWLFV The Dell Diagn...

Page 37: ...her testing is needed to isolate a failure Run All Tests Runs all tests for a thorough check of the system Run Specific Tests Tests a particular area or subsystem HWWLQJ HOS If none of the troubleshooting procedures in this chapter or the tests in the Dell Diagnostics reveal the source of the problem or lead to the proper trouble shooting steps for determining the source of the problem call Dell f...

Page 38: ...2 8 Dell Dimension XPS Rxxx Systems Service Manual ...

Page 39: ...iagnostics see Running the Dell Diagnostics in Chapter 2 3267 HHS RGHV If the monitor cannot display error messages during the POST the computer may emit a series of beeps that identifies the problem or that can help identify a faulty component or assembly Table 3 1 lists the beep codes that may be generated during POST When the system emits a beep code record the code and then find it in Table 3 ...

Page 40: ... VWHP 0HVVDJHV 0HVVDJH 3UREDEOH DXVHV RUUHFWLYH FWLRQ nnnn Cache RAM Passed nnnn KB of system cache RAM success fully tested No action necessary nnnn Extended RAM Passed nnnn KB of system RAM successfully tested No action necessary nnnn Shadow RAM Passed nnnn KB of shadow RAM successfully tested No action necessary nnnn System RAM Passed nnnn KB of system RAM successfully tested No action necessar...

Page 41: ...e x not cor rectly identified in system setup program Ensure that drive is defined correctly in system setup program Invalid NVRAM media type System having a prob lem accessing NVRAM CMOS Set system configura tion jumper to Maintenance mode reboot system to clear all settings to their defaults Invalid system configuration data System configuration information in system setup program is incor rect ...

Page 42: ...any settings Press Del to enter Setup Optional message dis played during POST Press Del to enter system setup program Previous boot incomplete Default configuration used After unsuccessful boot POST loads default values and offers to run system setup program POST does not input default values to system setup program Run system setup program and restore original value s If message reappears set sys...

Page 43: ...or rupted or modified incorrectly perhaps by an application program that changes data stored in CMOS Run system setup pro gram reconfigure system either by reverting to default values or by making your own selections System RAM failed at offset nnnn System RAM failed at offset nnnn in the 64 KB block in which error was detected Enter system setup program and restore original value s System timer e...

Page 44: ...3 6 Dell Dimension XPS Rxxx Systems Service Manual ...

Page 45: ...urations 5HFRPPHQGHG 7RROV Most of the procedures in this chapter require the use of one or more of the following tools Small flat blade screwdriver Wide flat blade screwdriver 1 and 2 Phillips head screwdrivers 1 4 inch nutdriver Tweezers or long nose pliers Also use a wrist grounding strap as explained in the next section Precaution ary Measures 3UHFDXWLRQDU 0HDVXUHV Before performing any of the...

Page 46: ...UH ZRUNLQJ RQ D PLQL WRZHU V VWHP OD WKH FRPSXWHU RQ LWV ULJKW VLGH ZLWK WKH FKDVVLV IRRW RII WKH HGJH RI WKH ZRUN VXUIDFH WR DOORZ WKH FRPSXWHU WR OD IODW VHH LJXUH The desktop system sits flat on the work surface The rest of the proce dures are the same RRVHQ WKH FRYHU PRXQWLQJ WKXPEVFUHZ WKDW VHFXUHV WKH FRYHU WR WKH EDFN RI WKH FRPSXWHU NOTE The thumbscrew is captive and should be retained in ...

Page 47: ... to remove the front panel inserts the drive cage and the various types of drives in the drive bays For additional information about drive installation and configuration see Chapter 3 Install ing Drives in the Reference and Troubleshooting Guide 5HPRYLQJ DQG 5HSODFLQJ D URQW 3DQHO QVHUW Empty drive bays in the drive cage are covered by a front panel insert The inserts for the 3 5 inch drives are m...

Page 48: ...ront panel insert for the bay you plan to use From the back of the bezel as shown for the mini tower chassis in Figure 4 3 press the release tab to the side rotate the insert toward you and remove it from the bezel For mini tower computers you must remove the upper insert to remove the lower insert LJXUH QFK QVHUW 5HPRYDO release tab tabs 2 ...

Page 49: ... from the chassis as follows 5HPRYH WKH FRYHU DQG EH HO 1RWH WKH ORFDWLRQ DQG RULHQWDWLRQ RI DOO FDEOHV DWWDFKHG WR GULYHV LQVWDOOHG LQ WKH GULYH FDJH 7KHQ GLVFRQQHFW WKH FDEOHV 5HPRYH WKH VFUHZ WKDW VHFXUHV WKH GULYH FDJH WR WKH FKDVVLV 6OLGH WKH GULYH FDJH IRUZDUG DSSUR LPDWHO RQH KDOI LQFK 7KHQ OLIW LW XS WR WKH VLGH IRU WKH GHVNWRS DQG DZD IURP WKH FKDVVLV The side of the chassis contains thre...

Page 50: ...LQ LJXUH E SUHVVLQJ LQ WKH WZR WDEV RQ WKH ULJKW VLGH DQG URWDWLQJ WKH LQVHUW WRZDUG RX XQWLO WKH UHWDLQLQJ KRRN GLVHQJDJHV IURP WKH GULYH FDJH If you later permanently remove the drive reinstall the insert by fitting the hook into the slot on the left side of the drive cage rotating the insert into place and snapping the tabs on the right side of the insert into the slots in the drive cage front ...

Page 51: ... RI WKH ED DV VKRZQ LQ LJXUH LJXUH QFK ULYH 5HPRYDO When you replace a drive be sure to set the jumpers on the replacement drive the same as the jumpers on the drive you removed For additional information about jumper settings on EIDE drives see EIDE Subsystem in Chapter 1 drive mounting screws 3 ...

Page 52: ...ve cage have 3 mm threads Be sure to use the cor rect 3 x 5 mm screws when you secure the drive to the bracket and the drive to the cage Also note which screw was used to secure the drive bracket to the drive cage in step 4 and use the same 6 32 x 1 4 inch screw when reinstalling the bracket with its attached drive When you replace a drive be sure to set the jumpers on the replacement drive the sa...

Page 53: ...LYH FDJH DQG GULYHV DV DQ DVVHPEO 5HPRYH WKH WKUHH GULYH PRXQWLQJ VFUHZV RQH IURP WKH ERWWRP DQG WZR IURP WKH OHIW VLGH VHH LJXUH 7KHQ VOLGH WKH GULYH RXW RI WKH GULYH FDJH When you replace a drive be sure to set the jumpers on the replacement drive the same as the jumpers on the drive you removed For additional information about jumper settings on EIDE drives see EIDE Subsystem in Chapter 1 In th...

Page 54: ...DO 5HPRYH WKH EH HO LVFRQQHFW WKH SRZHU DQG LQWHUIDFH FDEOHV IURP WKH EDFN RI WKH LQFK GLVNHWWH GULYH 3UHVV WKH WZR GULYH UHOHDVH WDEV DQG VOLGH WKH GULYH RXW RI WKH ED VHH LJXUH Transfer the drive release tabs to the replacement diskette drive before install ing the new drive drive release tabs 2 ...

Page 55: ... EDFN RI WKH SULPDU KDUG GLVN GULYH To reinstall the primary hard disk drive be sure that the drive s circuit board is positioned toward the front of the chassis When you replace a hard disk drive be sure to set the jumpers on the replace ment drive the same as the jumpers on the drive you removed For additional information about jumper settings on EIDE drives see EIDE Subsystem in Chapter 1 prima...

Page 56: ...OLGH WKH VHFRQGDU KDUG GLVN GULYH DVVHPEO WRZDUG WKH EDFN RI WKH FKDVVLV DQG OLIW LW RXW To reinstall the hard disk drive assembly be sure that the rails on the assembly slide into the grooves of the card guide assembly 7R UHPRYH WKH VHFRQGDU KDUG GLVN GULYH IURP WKH GULYH EUDFNHW UHPRYH WKH VFUHZ VHFXULQJ WKH GULYH WR WKH EUDFNHW DQG URWDWH WKH GULYH RXW RI WKH EUDFNHW DV VKRZQ LQ LJXUH secondary...

Page 57: ...he same as the jumpers on the drive you removed For additional information about jumper settings on EIDE drives see EIDE Subsystem in Chapter 1 When you insert the replacement hard disk drive into the drive bracket be sure that the two tabs on the bracket fit into the mounting holes on the side of the drive secondary hard disk drive screw tabs 2 drive bracket ...

Page 58: ...DW WKH SRZHU VXSSO LVFRQQHFW WKH SRZHU FDEOHV IURP WKH 32 5 DQG FRQQHF WRUV RQ WKH V VWHP ERDUG VHH LJXUH LVFRQQHFW WKH SRZHU FDEOHV IURP DOO WKH GULYHV 5HPRYH WKH WZR SRZHU VXSSO PRXQWLQJ VFUHZV IURP WKH EDFN RI WKH FKDVVLV VHH LJXUH LIW WKH SRZHU VXSSO RXW RI WKH FKDVVLV power supply power supply mounting screws 2 ...

Page 59: ...EOH IURP WKH 0 FRQQHFWRU RQ WKH V VWHP ERDUG VHH LJXUH 3UHVV WKH WZR UHOHDVH EXWWRQV RQ WKH EDFN RI WKH FKDVVLV DQG OLIW WKH FKDVVLV FRROLQJ IDQ DVVHPEO RXW RI WKH FKDVVLV Maintain upward pressure on the fan assembly while you press the two release buttons chassis cooling fan assembly release buttons 2 back of chassis J8M1 connector ...

Page 60: ...isconnecting these cables 5HPRYH WKH LQFK GLVNHWWH GULYH 5HPRYH WKH SULPDU KDUG GLVN GULYH I D VHFRQGDU KDUG GLVN GULYH DVVHPEO LV SUHVHQW UHPRYH LW LVFRQQHFW WKH FRQWURO SDQHO FDEOH IURP FRQQHFWRU RQ WKH V VWHP ERDUG VHH LJXUH 3UHVV WKH IRXU PRXQWLQJ WDEV WKDW VHFXUH WKH FDUG JXLGH DVVHPEO WR WKH IURQW SDQHO DQG SUHVV RQ WKH WDE DW WKH EDFN RI WKH FDUG JXLGH DVVHPEO LIW WKH FDUG JXLGH DVVHPEO LQF...

Page 61: ...WURO 3DQHO RDUG 5HPRYDO 5HPRYH WKH IURQW EH HO 5HPRYH WKH FDUG JXLGH DVVHPEO 3UHVV WKH PRXQWLQJ WDE WR UHOHDVH WKH FRQWURO SDQHO ERDUG IURP WKH FDUG JXLGH DVVHPEO VHH LJXUH DQG UHPRYH WKH FRQ WURO SDQHO ERDUG card guide assembly control panel board mounting tab ...

Page 62: ...acks LINE OUT LINE IN and MIC IN diskette drive interface connector FLOPPY secondary EIDE channelconnector SEC IDE DIMM sockets BANK 0 BANK 1 BANK 2 configuration jumper J8A1 chassis cooling fan connector J8M1 control panel connector J8H1 3 3 V power input connector 3 3 USB connectors USB0 USB1 SCSI hard disk drive access indicator cable connector J8J1 accelerated graphics port connector AGP power...

Page 63: ...H WKH UHWDLQLQJ VFUHZ IURP WKH FDUG PRXQWLQJ EUDFNHW VHH LJXUH UDVS WKH H SDQVLRQ FDUG E LWV FRUQHUV DQG FDUHIXOO SXOO LW RXW RI LWV H SDQVLRQ FDUG FRQQHFWRU 00V LJXUH 00 5HPRYDO To remove a DIMM press down and out on the plastic securing tabs at each end of the socket as shown in Figure 4 19 The DIMM should pop up as it dis engages from the socket expansion card card edge connector expansion card...

Page 64: ...ocket as shown in Figure 4 20 Insert the DIMM straight down into the socket making sure that it fits into the vertical guides at each end of the socket Press firmly until the DIMM snaps into place LJXUH 00 5HSODFHPHQW If you have inserted the DIMM correctly the securing tabs at each end of the socket snap into the cutouts at each end of the DIMM securing tabs 2 2 1 cutouts crossbars ...

Page 65: ...0V 3LQFK WKH HQGV RI WKH UHWDLQHU EDU WRJHWKHU DQG WKHQ VOLGH WKH EDU WRZDUG WKH IURQW RI WKH FRPSXWHU WR UHPRYH LW VHH LJXUH 3UHVV WKH 6 FDUWULGJH UHOHDVH ODWFKHV XQWLO WKH VQDS LQWR SRVL WLRQ 2Q VRPH DVVHPEOLHV RX PD QHHG WR KROG WKH ODWFKHV XQWLO WKH FDUWULGJH LV UHPRYHG UDVS WKH 6 FDUWULGJH ILUPO DQG SXOO VWUDLJKW XS RQ WKH FDU WULGJH WR UHPRYH LW IURP WKH JXLGH EUDFNHW DVVHPEO You must use up...

Page 66: ...idge and heat sink assembly 9HULI WKDW WKH FDUWULGJH UHOHDVH ODWFKHV DUH SXOOHG RXW 6OLGH WKH 6 FDUWULGJH LQWR WKH JXLGH EUDFNHW DVVHPEO ZLWK WKH KHDW VLQN SRVLWLRQHG WRZDUG WKH IURQW RI WKH FRPSXWHU DQG ILUPO VHDW WKH DVVHPEO Up to 25 pounds of force are required to seat the SEC cartridge 6OLGH WKH UHWDLQHU EDU EDFN LQWR SRVLWLRQ RQ WKH KHDW VLQN VXSSRUW ...

Page 67: ...XFWLYH REMHFW VXFK DV D SODVWLF VFUHZGULYHU To replace the battery follow these steps QVWDOO WKH QHZ EDWWHU ZLWK WKH µ VLGH IDFLQJ XS DV VKRZQ LQ LJXUH 6WDUW WKH 6 VWHP 6HWXS SURJUDP DQG UHVHW WKH 6 VWHP DWH DQG 6 VWHP 7LPH FDWHJRULHV RPSDUH WKH V VWHP FRQILJXUDWLRQ VHWWLQJV DQG UHVWRUH DQ V V WHP FRQILJXUDWLRQ LQIRUPDWLRQ WKDW ZDV ORVW ZKLOH UHSODFLQJ WKH EDWWHU 51 1 7KHUH LV D GDQJHU RI D QHZ ED...

Page 68: ...cables attached to the expansion cards before disconnecting these cables LVFRQQHFW DOO LQWHUQDO FDEOHV IURP WKH V VWHP ERDUG The cables attached to the PRI IDE SEC IDE and FLOPPY connectors see Figure 4 17 each have two latches securing them to the system board Press the latch on each end of the cable connector and pull to release the cable from the system board The SEC cartridge and heat sink ass...

Page 69: ... Phillips screwdriver loosen each of the four nuts see Figure 4 24 securing the guide bracket assembly to the system board Remove the assembly from the four threaded posts NOTE The four nuts are captive and are retained in the assembly when loosened The screws are mounted on the system board captive nuts 4 threaded posts 4 guide bracket assembly SEC cartridge connector key ...

Page 70: ...H WKH WKUHH VFUHZV WKDW VHFXUH WKH V VWHP ERDUG WR WKH FKDVVLV VHH LJXUH DUHIXOO OLIW WKH V VWHP ERDUG DZD IURP WKH 2 JDVNHW VHH LJXUH DQG UHPRYH WKH ERDUG IURP WKH FRPSXWHU LJXUH 6 VWHP RDUG 0RXQWLQJV back of computer system board mounting screw system board mounting bracket system board mounting screw configuration jumper J8A1 system board mounting bracket screws 3 ...

Page 71: ...he cutouts in the I O gasket see Figure 4 23 When properly aligned the board connectors slide into the I O gasket as you seat the board lowering it into position in the chassis Replace the three screws and the system board mounting screw NOTE The system board mounting screw pulls the system board against the I O gasket to prevent EMI leakage After installing the replacement system board replace th...

Page 72: ...I WKH LQVWDOOHG PLFURSURFHVVRU If the speed listed is not correct press Enter to display the speed set tings Select the appropriate speed and press Enter 6HOHFW OHDU OO 3DVVZRUGV DQG SUHVV QWHU WZLFH 3UHVV WR H LW WKH V VWHP VHWXS SURJUDP DQG VDYH DQ FKDQJHV RX PDGH 7XUQ RII WKH V VWHP UHPRYH WKH FRPSXWHU FRYHU DQG UHSODFH WKH MXPSHU SOXJ RQ SLQV DQG RI MXPSHU WR VHOHFW 1RUPDO PRGH RSHUDWLRQ 5HSOD...

Page 73: ...companied the operating system 6 VWHP 6HWXS 6FUHHQV The system setup program consists of a number of menus and submenus with configuration options and information The menu bar provides access to the following six screens Main screen Provides settings for the basic system configuration Advanced screen Provides detailed settings for some system features Security screen Provides indications and setti...

Page 74: ...om 32 to 384 MB in the three DIMM sock ets on the system board Memory Bank n Displays the size and type of memory in the DIMM sockets Language Indicates the language in which the system setup program is displayed ECC Configuration Appears on the screen only if the system detects an all ECC memory configuration Leave this option set to ECC default for optimum performance To disable ECC select Non E...

Page 75: ...this option is set to Yes configuration data reverts to default values the next time the system boots This option automatically reverts back to the No setting Numlock Selects the power on state for Num Lock Options are Auto default On and Off Peripheral Configuration Displays the Peripheral Configuration submenu See the next subsection Peripheral Configuration Submenu IDE Configuration Displays th...

Page 76: ...for allo cating IRQs and memory ranges See Resource Configuration Submenu found later in this appendix 7DEOH 3HULSKHUDO RQILJXUDWLRQ 6XEPHQX 2SWLRQV 2SWLRQ XQFWLRQ Serial Port A Configures the serial port Set this option to Auto default Enabled or Disabled If this option is set to Enabled you can set the following additional options Base I O Address Available I O addresses are COM1 COM2 COM3 and C...

Page 77: ...tion for information on which mode to use before changing this setting Base I O Address If port is set to Enabled available I O addresses are 378h default 278h 3BC and 228h Interrupt If port is set to Enabled available interrupts are IRQ7 and IRQ5 Audio NOTE This category is available in integrated audio sys tems only Determines if integrated audio controller is Enabled default or Disabled Set to ...

Page 78: ...ifies the first drive attached to the primary EIDE interface usually the boot hard disk drive See the next subsection Primary IDE Master Submenu Primary IDE Slave Identifies the second drive attached to the primary EIDE interface usually a second hard disk drive The format of this submenu is the same as the one described in the next subsection Primary IDE Mas ter Submenu Secondary IDE Master Ident...

Page 79: ... per block during multiple sector transfers If Type is set to User set Multi Sector Transfers to 2 4 8 or 16 sectors per block or disable the feature LBA Mode Control Set to Enable default unless directed to change it by a Dell technical support representative Transfer Mode Selects method of moving data to and from the IDE drive Options include Standard and the PIO modes 1 2 3 and 4 which can impr...

Page 80: ...oller Configures diskette drive interface Options are Auto Enabled default and Disabled Diskette A Identifies the boot diskette drive in your computer The default is 1 44 1 25 MB 3 1 2 Diskette Write Protect Protects a diskette from being written to when set to Enabled When this option is set to Disabled the diskette is not protected unless the write protect tab is in place ...

Page 81: ...Invalid if an error was detected in the event log View DMI Event Log Click Enter to view the DMI event log To return to the DMI Event Logging screen click Continue from the Event Log window Clear All DMI Event Logs Clears the DMI event log at the next system boot if set to Yes Retains the event log information if set to No Event Logging Permits logging of DMI events Set to No if no record of DMI e...

Page 82: ...2SWLRQV 2SWLRQ XQFWLRQ Palette Snooping Allows an ISA expansion card to check a PCI expan sion card for an updated graphics palette If this option is set to Disabled default the ISA expansion card may not be updated along with the PCI expan sion card AGP Aperture Size Sets the aperture size for the AGP video controller to 64 MB default or 256 MB ...

Page 83: ...CBFF for use by legacy ISA devices Options are Available default and Reserved Memory Hole Settings are Disabled default Conventional and Extended Conventional turns system RAM off to free a 128 KB space starting at 512 KB for use with an expan sion card Extended frees a 1 MB space starting at 15 MB IRQ n Reserves the specified IRQ for use by legacy ISA devices Settings are Available default and Re...

Page 84: ...omputer at boot Set Up Setup Password Allows assigning changing or clearing a setup pass word can be used both to access the computer and to access the system setup program Clear User Clears the user password User Setup Access Controls user access to the system setup program Enabled default allows user access Set to Disabled to prevent user access to the system setup program Unattended Start If th...

Page 85: ... seconds before certain system components enter a low power mode To disable power management leave this field set to Off default Hard Drive When set to Enabled default Hard Drive allows most EIDE hard disk drives to automatically switch into low power mode after a specified period of system inactivity called a time out The time out period is set with the Inactivity Timer option When Hard Drive is ...

Page 86: ...UH LV D ULVN RI GDPDJLQJ WKH PRQLWRU This option selects a VESA power management mode for the monitor during periods of system inactivity Set tings for this option are Disabled Standby default Suspend and Sleep 7DEOH RRW 6FUHHQ 0HQX 2SWLRQV 2SWLRQ XQFWLRQ QuietBoot Enabled default eliminates the display of normal POST and sizing information If this option is set to Disabled default the system disp...

Page 87: ...n the network server Second Boot Device Determines which device the system tries to boot from if it cannot boot from the device selected for First Boot Device Settings for this option are the same as for First Boot Device Third Boot Device Determines which device the system tries to boot from if it cannot boot from the devices selected for First Boot Device and Second Boot Device Settings for this...

Page 88: ...erating system from first device on list To select a new boot device reorder the list Use the up or down arrow key to high light a device and press the plus or minus key to move the item up or down the list If no operating sys tem is found on the boot device the system attempts to boot from each successive device until an operating system is found Bootable Add In Card Same as preceding item ...

Page 89: ...HV 6XEPHQX 2SWLRQV 2SWLRQ XQFWLRQ Legacy Floppy Drives Operating system assigns drive letters to removable devices in the order listed on the Removable Devices menu Reorder the list to change the drive designa tions Use the up or down arrow key to highlight a device and press the plus or minus key to move the item up or down the list ...

Page 90: ...s any changes you have made reverts all options to their original default settings but does not exit the system setup program Load Custom Defaults Loads saved settings using Save Custom Defaults Press Enter Then at the confirmation pop up menu press the spacebar key to select Yes or No and press Enter again Save Custom Defaults Saves any changes you have made but does not exit the system setup pro...

Page 91: ...leshooting 2 3 Boot Screen System Setup program A 14 cache memory 1 18 card guide assembly removal 4 16 chassis cooling fan assembly removal 4 15 computer back panel features 1 5 features list 1 2 front panel features 1 4 1 5 orientation 1 3 overview 1 1 service 1 6 technical specifications 1 18 connectors back panel 1 5 system board 1 12 control panel board removal 4 17 cover removal 4 2 DC power...

Page 92: ...en System Setup program A 17 expansion card configuration 1 6 removal 4 19 expansion card guide 4 16 expansion card slots 1 6 external visual inspection 2 2 fan removal 4 15 features list 1 2 front bezel removal 4 3 front panel features 1 4 1 5 front panel insert removal 4 3 getting help by telephone 2 7 via Web site 2 7 grounding procedure 4 1 hard disk drives EIDE support on system board 1 2 loc...

Page 93: ...ions 4 1 primary hard disk drive removal 4 11 6 SEC cartridge about 1 1 guide bracket assembly removal 4 25 removal 4 21 secondary hard disk drive removal 4 12 Security Screen System Setup program A 12 service 1 6 sockets battery 1 12 DIMMs 1 12 specifications 1 18 system battery location 1 12 removal 4 23 system board components 1 12 4 18 jumper location 1 14 jumper settings 1 15 removal 4 24 sys...

Page 94: ...ideo Configuration Submenu A 10 7 technical specifications 1 18 tools recommended 4 1 troubleshooting boot routine 2 3 diskette based diagnostics 2 6 external visual inspection 2 2 troubleshooting continued getting help 2 7 initial procedures 2 1 internal visual inspection 2 4 resource conflicts 2 6 service 1 6 9 visual inspection external 2 2 internal 2 4 voltage selection switch location 1 5 Wor...

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