Dell D04X, Owner'S Manual

Page: 123 / 127

Power Light: Amber-White
Blinking
Amber/White Blinking
Pattern
Problem Description Suggested Resolution
• Flash latest BIOS version. If
problem persists, contact
Tech Support
2-3 2 amber blinks followed by a
short pause, 3 white blinks, long
pause, then repeats No Memory
• If customer can assist to
troubleshoot, narrow down
the issue by removing the
memory module one by one
to determine which one
failed and swapping to a
known good memory if
available to confirm.
• Contact Tech Support
2-4 2 amber blinks followed by a
short pause, 4 white blinks, long
pause, then repeats Memory/RAM failure
• If customer can assist to
troubleshoot, narrow down
the issue by removing the
memory module one by one
to determine which one
failed and swapping to a
known good memory if
available to confirm.
• Contact Tech Support
2-5 2 amber blinks followed by a
short pause, 5 white blinks, long
pause, then repeats Invalid memory installed
• Memory subsystem
configuration activity is in
progress. Memory modules
have been detected but
appear to be incompatible or
in an invalid configuration.
• If customer can assist to
troubleshoot, narrow down
the issue by removing one
by one the memory on
motherboard to determine
which one failed.
• Contact Tech Support.
2-6 2 amber blinks followed by a
short pause, 6 white blinks, long
pause, then repeats Motherboard: Chipset
• Fatal system board failure
detected.
• If customer can assist to
troubleshoot, narrow down
the issue by removing one
by one the component on
motherboard to determine
which one failed.
• If you identified any of the
components failed, replace
the Component.
• Contact Tech Support.
3-2 3 amber blinks followed by a
short pause, 2 white blinks, long
pause, then repeats PCI Device or Video
• PCI device configuration
activity is in progress or PCI
device failure was detected.
• If you can assist to
troubleshoot, narrow down
the issue by reseating PCI
card and removing one by
Troubleshooting 123