Dell B2360D User Manual Download Page 114

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Cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace a toner cartridge very soon. For more information, see the “Replacing supplies” section of
the

User’s Guide

If necessary, press

on the printer control panel to clear the message and continue printing.

Cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, press

on the printer control panel to clear the message and

continue printing.

Change [paper source] to [custom type name]. Load [orientation].

Try one or more of the following:

•

Load the correct size and type of paper in the tray, and then press

on the printer control panel.

Note:

Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Change [paper source] to [custom string]. Load [orientation].

Try one or more of the following:

•

Load the correct size and type of paper in the tray, and then press

on the printer control panel.

Note:

Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Change [paper source] to [paper size]. Load [orientation].

Try one or more of the following:

•

Load the correct size and type of paper in the tray, and then press

on the printer control panel.

Note:

Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Change [paper source] to [paper type] [paper size]. Load [orientation].

Try one or more of the following:

•

Load the correct size and type of paper in the tray, and then press

on the printer control panel.

Note:

Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Troubleshooting

114

Summary of Contents for B2360D

Page 1: ... this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp and Dell OpenManage are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to the entities claiming...

Page 2: ...g hardware options 19 Attaching cables 20 Setting up the printer software 21 Networking 23 Verifying printer setup 28 Loading paper and specialty media 30 Setting the paper size and type 30 Configuring Universal paper settings 30 Using the standard bin and paper stop 31 Loading trays 31 Loading the multipurpose feeder 36 Linking and unlinking trays 39 Paper and specialty media guide 42 Paper guide...

Page 3: ...memory 88 Erasing non volatile memory 88 Finding printer security information 88 Maintaining the printer 89 Cleaning the printer 89 Checking the status of parts and supplies 89 Estimated number of remaining pages 90 Ordering supplies 90 Storing supplies 90 Replacing supplies 91 Moving the printer 95 Managing the printer 97 Managing printer messages 97 Accessing Status Monitor Center 97 Checking th...

Page 4: ...ons 103 Jam front door 20y xx 104 Jam rear door 20y xx 107 Jam standard bin 20y xx 108 Jam pull tray 1 Push down blue flap 23y xx 109 Jam tray x 24y xx 111 Jam MP feeder 250 xx 111 Troubleshooting 113 Understanding the printer messages 113 Solving printer problems 121 Solving print problems 127 Embedded Web Server does not open 149 Contacting technical support 150 Appendix 151 Index 153 Contents 4...

Page 5: ...ere is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices some...

Page 6: ... each tray separately Keep all other trays closed until needed CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Safety information 6 ...

Page 7: ...Documentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link Help using the printer software WindowsorMacHelp Openaprintersoftwareprogram or application and then click Help Click to view context sensitive information Notes Help is automatically installed with the printer software The printer software is lo...

Page 8: ...e printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any hardware options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 15...

Page 9: ...s CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed You can configure your printer by adding one optional 550 sheet tray For instructions on installing the optional tray see Installing an optional tray on page 19 Learning about the printer 9 ...

Page 10: ... panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 Standard 250 sheet tray 7 Optional 550 sheet tray 8 50 sheet multipurpose feeder 9 Front door Learning about the printer 10 ...

Page 11: ... or downloading fonts 5 Right arrow button Scroll through menus or to move between screens and menu options Scroll through settings or text For menus with numeric values press and hold an arrow button to scroll through the settings Release the button when the value you want appears 6 Select button Open a menu Display available values or settings for a menu The current default setting is indicated ...

Page 12: ... goes completely off for 1 9 seconds in pulsing pattern The printer is in Hibernate mode Using the Embedded Web Server Note This feature is available only in network printers or printers connected to print servers If the printer is installed on a network then you can use the Embedded Web Server to do the following View the virtual display of the printer control panel Check the status of the printe...

Page 13: ...2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter The Embedded Web Server page appears Learning about the printer 13 ...

Page 14: ...r models Accessing the controller board CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going int...

Page 15: ...d unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For more information se...

Page 16: ... board wall until it clicks into place 1 2 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 22 Additional printer setup 16 ...

Page 17: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 18: ...connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 22 Additional printer ...

Page 19: ... before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 1 2 2 Unpack the tray and then remove any packing material 3 Remove the tray from the base 4 Remove any packing material from inside the tray 5 Inser...

Page 20: ...uninstall the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate parallel cable with the parallel ...

Page 21: ...ace These ports are available only in select printer models Setting up the printer software Installing the printer software Note If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not a...

Page 22: ...installation type and then click Install 4 Click Install to start the installation 5 Click Agree to accept the license agreement 6 Click Continue and then follow the instructions on the computer screen Notes Use the Local Printer Settings Utility to change the toner darkness power saver and paper size settings for all print jobs Use the printer software to change these settings for individual prin...

Page 23: ...f security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer A valid unique IP address for the printer to use on the network The network gateway ...

Page 24: ...g a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a Insert the Software and Documentation CD and then double click the installer package for the printer b Follow the instructions on the computer screen c Sel...

Page 25: ...t WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following Authentication...

Page 26: ...Setup Wireless Wi Fi Protected Setup Start PIN Method 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more...

Page 27: ...eless network Add a printer to an existing ad hoc network Change the wireless settings after installation Install the printer on additional network computers Installing the Wireless Setup Assistant 1 Go to the Dell Support Web site at http support dell com 2 Download the latest Wireless Setup Assistant application 3 Double click the downloaded software installer package 4 Follow the instructions o...

Page 28: ... to enter the correct SSID 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected For more information see the Verifying printer setup section of the User s Gu...

Page 29: ...anel navigate to Reports Network Setup Page Note If an optional print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print an...

Page 30: ... feeder is Custom Type 6 The paper type setting must be manually set for all trays Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The largest supported Universal size is 216 x 355 6 mm 8 5 x 14 inches The smallest Universal size supported in the multipurpose feeder is 76 x 127...

Page 31: ...acks To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull the tray completely out Note Do not remove trays while a job prints or while Busy appears on the printer display...

Page 32: ...2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading Loading paper and specialty media 32 ...

Page 33: ...al and A4 squeeze and slide the length guide tab backward to accommodate their length If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray Loading paper and specialty media 33 ...

Page 34: ...preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Make sure the paper is below the maximum paper fill indicator located on the side of the width guide Loadin...

Page 35: ...printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading paper and specialty media 35 ...

Page 36: ...ialty media such as card stock transparencies and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder 1 2 a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 36 ...

Page 37: ...nsparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Note Make sure the paper or specialty media is below the...

Page 38: ...rinter first For more information on loading transparencies see the packaging that the transparencies came in Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first Loading paper and specialty media 38 ...

Page 39: ...n papers a different custom type name so that the trays they are in will not automatically link Linking and unlinking trays Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 1...

Page 40: ... 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer settings on the computer Windows only Access the Custom menu usi...

Page 41: ...P address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 From the Tray Configuration section select a paper source and then select a custom paper type under the paper type column 4 Click Submit Using the printer ...

Page 42: ...passes through the printer where itisexposed to hightemperatures Storingpaperunwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quali...

Page 43: ...ation to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m2 16 lb Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help av...

Page 44: ...ut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the...

Page 45: ...r seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported When printing on labels Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F withou...

Page 46: ...temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be printed at a temperature up to 195 C 383 F Avoid getting fingerprints on the transparencies to prevent print quality problems Before loading transparencies fle...

Page 47: ...ficio Mexico 1 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in X Universal2 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in X X X 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application 2 Universalis supportedonlyinthestandardtrayift...

Page 48: ...ported only in the optional 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is supported only in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is supported only in the multipurpose feeder Supported paper types and weights The standard tray supports 60 90 g m2 16 24 lb paper weights The o...

Page 49: ...tton X 1 One sided paper labels designedfor laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported 2 Bond and Heavy Paper are supported in duplex mode up to 90 g m2 24 lb paper weight Paper and specialty media guide 49 ...

Page 50: ...up dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type...

Page 51: ...trol panel 1 From the printer control panel navigate to Settings Print Settings Quality Menu Toner Darkness 2 Adjust the toner darkness 3 Press Printing information pages For more information on printing information pages see Printing a menu settings page on page 28 and Printing a network setup page on page 29 Printing a font sample list From the printer control panel navigate to either of the fol...

Page 52: ... click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following System Preferences Print Scan select a printer Open Print Queue System Preferences Print Fax select a printer Open Print Queue 2 From the printer window select the print job you want to cancel and then click Delete Printing...

Page 53: ...rs as Network Setup Page or Network x Setup Page 2 Depending on the printer setup this menu item appears as Standard Network or Network x 3 The menu items in this menu appear only in network printers or printers connected to print servers Paper menu Default Source menu Use To Default Source Tray x MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs Notes Tray 1 sta...

Page 54: ...ues using the linked tray The A6 paper size is supported only in Tray 1 and the multipurpose feeder Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for ...

Page 55: ... Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in the multipurpose feeder Notes Custom Type x is the f...

Page 56: ...Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default set...

Page 57: ...substitutions are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded Note Normal is the factory default setting Card Stock Texture Smooth Normal Rough Specify the relative texture of the c...

Page 58: ...d Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the paper loaded Note Normal is the factory default setting Heavy...

Page 59: ...Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded Note Normal is the factory default setting Rough Envelope Weight Light Normal Heavy Specify the...

Page 60: ...ided printing for all print jobs that specify Recycled as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jo...

Page 61: ...unit including one sided jobs Off is the factory default setting for all the menus Custom Types menu Use To Custom Type x Paper Card Stock Transparency Rough Cotton Labels Envelope Associate a paper or specialty media type with a Custom Type x name or a user defined custom name created in the EmbeddedWeb Server or in theLocal Printer Settings Utility Notes Paper is the factory default setting for ...

Page 62: ...inches is the US factory default setting You can increase the height in 0 01 inch increments 356 mm is the international factory default setting You can increase the height in 1 mm increments Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction Notes Short Edge is the factory default setting Long Edge appears only when the longest edge is sh...

Page 63: ...is menu item appears only when an optional flash memory card is installed Asset Report Print a report containing printer asset information such as serial number and model name Network Ports menu The menus in this section only appear in network printers or printers connected to print servers Active NIC menu Use To Active NIC Auto list of available network cards Notes Auto is the factory default set...

Page 64: ... The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menu...

Page 65: ...the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is available only in network printers or printers connected to print servers Use To Set Hostname Set the host name Notes This setting can be changed only from the Embedded Web Server The host name can be up to 15 characters and can be a US ASCII or alphanumeric c...

Page 66: ...the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS Yes No View or change the current HTTPS setting Note Yes is the factory default setting IPv6 menu To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup IPv6 Network Ports Netw...

Page 67: ...ify the network mode Notes Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Compatibility 802 11b g 802 11b g n Specify the wireless standard for the wireless network Note The 802 11b g n is the factory default setting Choose Network Select an available networ...

Page 68: ...a The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When s...

Page 69: ...yyy yyy yyy yyy Set the network address information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gateway ...

Page 70: ...l be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail Notes None is the factory default setting for Device Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Device Userid Device Password Security menu Security Audit Log menu Use To Export Log Let an authorized user ...

Page 71: ...et Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Note The date and time are set in YYYY MM DD HH MM format Manually Set Date and Time input date time Enter the date and time Note Setting the date and time using this menu automatically sets Enable NTP to Off Time Zone list of time zones Select the time zone Note GMT is the factory default se...

Page 72: ...ges to appear Show Supply Estimates Show estimates Do not show estimates View the estimates of the supplies on the printer control panel Embedded Web Server menu settings and the device statistics reports Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting Off resets the printer to its factory default settings Energy m...

Page 73: ...imes Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Set the amount of time the printer waits before it enters Hibernate mode Notes Disabled is the factory default setting in all countries exce...

Page 74: ... automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for othe...

Page 75: ... Network Ports menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory are not affected Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text 1 Select a custom home message that appears as an alternating display of the printer status Note Off is the factory default setting Print Settings Setup menu Use To Printe...

Page 76: ...e RAM is temporary Storing downloads in a flash memory places them in permanent storage Downloads remain in the flash memory even when the printer is turned off This menu item appears only when an optional flash memory is installed Resource Save On Off Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a print job that requires ...

Page 77: ...t Print Print Specify whether to insert blank pages in a print job Note Do Not Print is the factory default setting Collate 1 1 1 2 2 2 1 2 3 1 2 3 Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets Notes Off is the fa...

Page 78: ...le page document Note Auto is the factory default setting The printer chooses between portrait and landscape Paper Saver Border None Solid Print a border when using Paper Saver Note None is the factory default setting Quality menu Use To Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Specify the printed output resolution in dots per inch Note 600 dpi is the factory default set...

Page 79: ...5 Adjust the contrast of printed objects Note 0 is the factory default setting Utilities menu Use To Format Flash Yes No Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes Flash memory refers to the memory added by installing a flash memory card in the printer Yes deletes all data stored in the flash memory No cancels the fo...

Page 80: ...sword protected Job Buffer Size must not be set to 100 PCL Emul menu Use To Font Source Resident Download Flash All Specify the set of fonts used by the Font Name menu Notes Resident is the factory default setting Resident shows the factory default set of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash ...

Page 81: ...aracters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but it cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specify the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the pag...

Page 82: ...one 0 199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Defa...

Page 83: ...y selecting 2 sided printing from the Print dialog Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog Check your first draft for accuracy Before printing or making multiple copies of a document Use the preview feat...

Page 84: ...tes Note Sleep mode can be scheduled For more information see Using Schedule Power Modes on page 86 Using the Embedded Web Server 1 From the Embedded Web Server click Settings General Settings Timeouts 2 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 3 Click Submit Using the printer control panel 1 From the printer control panel navigat...

Page 85: ...button sets the printer to Hibernate mode When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the p...

Page 86: ...P address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Using the printer settings o...

Page 87: ... RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned The printer is being moved to a ...

Page 88: ...nd then press The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Press the arrow buttons until Exit Config Menu appears and then press The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environme...

Page 89: ...st lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Checking the status of parts and supplie...

Page 90: ...9752 Ordering supplies Ordering supplies using the Supplies Ordering Utility 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Status Monitor Center Order Supplies 4 From the Order Printer Supplies dialog do any of the following Click Order Online to order supplies on the Internet Click Order by Pho...

Page 91: ...air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials Maintaining the printer 91 ...

Page 92: ... aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Maintaining the printer 92 ...

Page 93: ...1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Lift the blue handle and then pull the imaging unit out of the printer Maintaining the printer 93 ...

Page 94: ...e than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer Maintaining the printer 94 ...

Page 95: ...oid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place...

Page 96: ...warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an...

Page 97: ...g Status Messenger 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then click Status Messenger Accessing Status Monitor Center Use the Status Monitor Center application to view the status of any USB or network connected printer and order supplies online Note Make sure bidirectional communication support is in plac...

Page 98: ...figuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes Selectable alerts can be set on the toner cartridge and imaging unit All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can...

Page 99: ... printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Configuration Other Settings tab Security Confidential Print Setup 3 Modify the settin...

Page 100: ... settings All downloads stored in the RAM are deleted From the printer control panel navigate to Settings General Settings Factory Defaults Restore Now Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 ...

Page 101: ...cted menu from the printer control panel the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press on the printer control panel for more than three seconds Managing the printer 101 ...

Page 102: ...ect loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Do not slide the paper into the tray Load paper as shown in the illustration Make sure the guides in...

Page 103: ...ocation and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages When Jam Recovery is set to On or ...

Page 104: ...ve the jammed paper 5 Multipurposefeeder Jam MP feeder 250 xx Remove all paper from the multipurpose feeder and then remove the jammed paper 6 Front door Jam front door 20y xx Open the front door and then remove the toner cartridge imaging unit and jammed paper Jam front door 20y xx CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow t...

Page 105: ...tial Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems Clearing jams 105 ...

Page 106: ...ach side and then gently pull it out Note Make sure all paper fragments are removed 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer Clearing jams 106 ...

Page 107: ...or 10 From the printer control panel press to clear the message and continue printing Jam rear door 20y xx 1 Press the button on the right side of the printer and then open the front door 2 Gently pull down the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 107 ...

Page 108: ... fragments are removed 4 Close the rear and front doors 5 From the printer control panel press to clear the message and continue printing Jam standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 108 ...

Page 109: ... continue printing Jam pull tray 1 Push down blue flap 23y xx CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray out completely Clearing jams 109 ...

Page 110: ... the rear door and then gently remove the jammed paper Make sure all paper fragments are removed 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Insert the tray 5 From the printer control panel press to clear the message and continue printing Clearing jams 110 ...

Page 111: ...Make sure all paper fragments are removed 3 Insert the tray 4 From the printer control panel press to clear the message and continue printing Jam MP feeder 250 xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 111 ...

Page 112: ...rcreasethepaper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel press to clear the message and continue printing Clearing jams 112 ...

Page 113: ...r memory From the printer control panel navigate to Settings Print Settings Utilities Menu Format Flash Yes Install additional printer memory Cartridge imaging unit mismatch 41 xy 1 Check if the toner cartridge and imaging unit are both MICR or non MICR supplies Note For the list of supported supplies contact the place where you purchased the printer 2 Change the toner cartridge or imaging unit so...

Page 114: ...source to custom string Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press on the printer control panel Note Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper size Load orientation Try one or more of the following Load the correct...

Page 115: ...ion and continue printing Format the flash memory device Note If the error message remains then the flash memory device may be defective and need to be replaced Defective flash memory 51 Try one or more of the following Replace the defective flash memory card From the printer control panel press to ignore the message and continue printing Cancel the current print job Imaging unit low 84 xy You may...

Page 116: ... more of the following Load the indicated tray or feeder with the correct size and type of paper From the printer control panel press to clear the message and continue printing Note If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper sour...

Page 117: ...aper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load MP feeder with custom string orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press to clear the message and continue printing Note If no paper is loaded in the...

Page 118: ...cel the print job Install additional printer memory Memory full 38 Try one or more of the following From the printer control panel press to clear the message Decrease the resolution setting Install additional printer memory Memory low no Resource Save 35 Try one or more of the following From the printer control panel press to disable Resource Save clear the message and continue printing Install ad...

Page 119: ...es or parts can affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and on the printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks th...

Page 120: ...e with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit our Web site Replace imaging unit 0 estimated pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or...

Page 121: ...upplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit our Web site Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing su...

Page 122: ...ipment work Unplug the other electrical equipment and then turn on the printer If the printer does not work then reconnect the other electrical equipment Go to step 5 Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports Are the cables inserted in the correct ports Go to step 6 Makesuretomatchthe following The USB symbol on the cable with the USB symb...

Page 123: ... printer Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Go to step 11 Use correct printer driver settings Step 11 Check the installed printer driver Is the correct printer driver installed Go to step 12 Install the correct printer driver Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is...

Page 124: ...heck to see if the internal option is listed in the Installed Options list Is the internal option listed in the menu settings page Go to step 4 Reinstall the internal option Step 4 Check if the option is available in the printer driver It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Updating available option...

Page 125: ...f the tray is installed and recognized by the printer Print a menu settings page and then check if the tray is listed in the Installed Features list Is the tray listed in the menu settings page Go to step 4 Reinstall the tray For more information see the setup documentation that came with the tray Step 4 Check if the tray is available in the printer driver Note If necessary manually add the tray i...

Page 126: ...2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved Step 3 a Reviewthetips onavoidingjams For moreinformation see Avoiding jams on page 102 b Follow the recommendations and then resend the p...

Page 127: ...ying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print The problem is solved Go to step 2 Step 2 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the p...

Page 128: ...p 6 a Remove and then reinstall the printer software For more information see Installing the printer software on page 21 Note For more information visit http support dell com b Resend the print job Do the jobs print The problem is solved Contact technical support Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The prin...

Page 129: ...l Settings Eco Mode select a setting Note When using the Eco Mode setting you may notice a reduction in performance Does the print job still take long Install additional printer memory For more information contact technical support The problem is solved Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray b Res...

Page 130: ...hen turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Deactivate Hex Trace mode Go to step 2 Step 2 a From the printer control panel select Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Contact technical support The problem is solved Tray linking does not work Note The trays and the multipurpose feeder ...

Page 131: ... by eliminatingthe number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Contact technical support Unexpected page breaks occur Action Yes No Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout b Select a higher s...

Page 132: ... the font that you want to use For more information contact your system support person c Resend the print job Do prints still contain characters that have jagged or uneven edges Go to step 2 The problem is solved Step 2 a Use a font that is supported by the printer or install the font that you want to use on your computer For more information contact your system support person b Resend the print j...

Page 133: ...m is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer st...

Page 134: ... match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging ...

Page 135: ...ngs Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging unit and then resend the print job Do shadow images still appear on prints Contact technical support The problem is solved Gray background on ...

Page 136: ...d disappear from the prints The problem is solved Contact technical support Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to ma...

Page 137: ...er type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a ...

Page 138: ... specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in ...

Page 139: ... 15 in 2 Take note of the distance and then contact technical support or your Dell printer dealer Step 2 Replace the imaging unit and then resend the print job Do the repeating defects still appear Contact technical support or your Dell printer dealer The problem is solved Print is too dark Action Yes No Step 1 a From the Quality menu on the printer control panel reduce the toner darkness Note 8 i...

Page 140: ...t from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 5 Step ...

Page 141: ...tray Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Go to step 4 The problem is solved Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in ...

Page 142: ...ht Go to step 7 The problem is solved Step 7 Replace the imaging unit and then resend the print job Is the print still too light Contact technical support The problem is solved Skewed print ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Go to step 2 The ...

Page 143: ... 2 The problem is solved Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Contact technical support The problem is solved Transparency print quality is poor Action Yes No Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Go to step...

Page 144: ...from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more t...

Page 145: ...the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem...

Page 146: ...paper b Resend the print job Do horizontal voids appear on prints Go to step 3 The problem is solved Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 R...

Page 147: ...ded type of paper a Load the indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Go to step 4 The problem is solved Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more ...

Page 148: ...ch the paper loaded in the tray Go to step 2 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact technical support or your Dell printer dealer Uneven print densi...

Page 149: ... Press Enter Does the Embedded Web Server open The problem is solved Go to step 3 Step 3 Check if the network is working a Print a network setup page b Check thefirst section of the network setup page and confirm thatthe status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solu...

Page 150: ...ical support describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and the service tag number or express service code For more information see the label on the inside top front cover or at the back of the printer The service tag number is also listed on the menu s...

Page 151: ...tware Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific count...

Page 152: ...factures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer refer to the Product Information Guide Appendix 152 ...

Page 153: ...n on securing 88 confidential jobs modifying print settings 99 configuration information wireless network 25 configurations printer 9 Configure MP menu 57 configuring multiple printers 99 supply notifications imaging unit 98 supply notifications toner cartridge 98 configuring custom paper types 40 configuring supply notifications 98 connecting to a wireless network using Personal Identification Nu...

Page 154: ...24y xx 111 jams accessing 103 avoiding 102 understanding messages 103 jams clearing behind front door 104 behind rear door 107 in duplex area 109 in standard bin 108 in Tray 1 111 in Tray 2 111 Multipurpose feeder 111 L labels paper tips 45 letterhead loading multipurpose feeder 36 tips on using 46 linking trays 39 Load paper source with custom string orientation 116 Load paper source with custom ...

Page 155: ...lex support 48 supported by printer 48 where to load 48 Paper Weight menu 59 parallel port 20 Parallel port disabled 56 120 parts checking status 89 PCL Emul menu 80 Personal Identification Number method using 26 PostScript menu 80 preparing to set up the printer on an Ethernet network 23 print irregularities 138 print job canceling from the printer control panel 51 canceling from computer 52 prin...

Page 156: ...d MP feeder with paper size orientation 117 Load MP feeder with paper type paper size orientation 118 managing 97 Memory full 38 118 Memory low no Resource Save 35 118 Network error port x 54 118 Network error standard port 54 119 Non Dell supply type see User s Guide 33 xy 119 Paper too short 34 119 Parallel port disabled 56 120 Printer restart Check last job 120 Rear USB port disabled 56 120 Rei...

Page 157: ...ransparencies loading multipurpose feeder 36 tips 46 trays linking 39 loading 31 unlinking 39 troubleshooting cannot open Embedded Web Server 149 checking an unresponsive printer 122 contacting technical support 150 solving basic printer problems 122 troubleshooting display printer display is blank 123 troubleshooting paper feed message remains after jam is cleared 126 troubleshooting print incorr...

Page 158: ...ilities menu 79 V vertical voids appear 147 viewing reports 98 virtual display checking using Embedded Web Server 97 voids appear 147 volatile memory 87 erasing 88 volatility statement of 87 W Wireless menu 67 wireless network configuration information 25 wireless network setup using the Embedded Web Serve 28 Wireless Setup Assistant using 27 Wireless Setup Utility using 26 X XPS menu 80 Index 158...

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