Dell Alienware M17x - GAMING LATTOP Service Manual Download Page 1

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IENWARE

M17x

SERVICE MANUAL

Summary of Contents for Alienware M17x - GAMING LATTOP

Page 1: ...01 01 ALIENWARE M17x SERVICE MANUAL ...

Page 2: ... or registered trademarks of Microsoft Corporation in the United States and or other countries Phoenix FailSafe is a trademark of Phoenix Technologies Ltd Other trademarks and trade names may be used in this manual to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Rev A00 March...

Page 3: ... the Hard Drive s 19 CHAPTER 5 PROCESSOR THERMAL FAN 20 Removing the Processor Thermal Fan 22 Replacing the Processor Thermal Fan 22 CHAPTER 6 COIN CELL BATTERY 23 Removing the Coin Cell Battery 25 Replacing the Coin Cell Battery 25 CHAPTER 7 MEMORY MODULE S 26 Removing the Memory Module s 28 Replacing the Memory Module s 29 CHAPTER 8 CENTER CONTROL COVER 31 Removing the Center Control Cover 33 Re...

Page 4: ... CHAPTER 21 GRAPHICS CARD BLANK 94 Removing the Graphics Card Blank 96 Replacing the Graphics Card Blank 97 CHAPTER 11 BRACKETS 45 Removing the Brackets 47 Replacing the Brackets 47 CHAPTER 12 MAGNESIUM COVER 48 Removing the Magnesium Cover 50 Replacing the Magnesium Cover 52 CHAPTER 13 DISPLAY 53 Removing the Display Assembly 55 Replacing the Display Assembly 56 Removing the Display Back Cover 57...

Page 5: ...g the Speakers 105 Replacing the Speakers 105 CHAPTER 24 CONSUMER IR BOARD 106 Removing the Consumer IR Board 108 Replacing the Consumer IR Board 108 CHAPTER 25 BATTERY LATCH ASSEMBLY 109 Removing the Battery Latch Assembly 111 Replacing the Battery Latch Assembly 111 CHAPTER 26 BIOS 112 Configuring the BIOS 113 Flashing the BIOS 118 ...

Page 6: ...ollowing conditions exist You have performed the steps in Turning Off Your Computer on page 7 and Before Working Inside Your Computer on page 8 You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order CHAPTER 1 BEFORE YOU BEGIN CHAPTER 1 BEFORE YOU BEGIN ...

Page 7: ...he operating system click 2 Start and click Shut Down The computer turns off after the operating system shutdown process finishes Ensure that the computer is turned off If your computer did not 3 automatically turn off when you shut down the operating system press and hold the power button until the computer turns off Recommended Tools The procedures in this document may require the following tool...

Page 8: ...elp protect your computer from potential damage and to help to ensure your own personal safety WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Handle components and cards with care Do not ...

Page 9: ...CHAPTER 2 BATTERY PACK 09 09 CHAPTER 2 BATTERY PACK CHAPTER 2 BATTERY PACK ...

Page 10: ... computer disconnect the AC adapter from the electrical outlet and the computer disconnect the modem from the wall connector and the computer and remove any other external cables from the computer CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION To...

Page 11: ...age 1 6 Turn the computer over 2 Slide the battery latch to the unlock position as shown 3 The battery pack will pop up 4 Remove the battery pack 5 Replacing the Battery Pack Follow the instructions in Before You Begin on page 1 6 Align the battery pack tabs with the slots in the battery bay 2 Slide the battery pack into the battery bay until the battery pack clicks into 3 place ...

Page 12: ...CHAPTER 3 COMPARTMENT DOOR 012 012 CHAPTER 3 COMPARTMENT DOOR CHAPTER 3 COMPARTMENT DOOR ...

Page 13: ...sconnect the modem from the wall connector and the computer and remove any other external cables from the computer CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage d...

Page 14: ...y pack see Removing the Battery Pack on page 2 11 Loosen the two captive screws and remove the compartment door 3 Replacing the Compartment Door Follow the instructions in Before You Begin on page 1 6 Align the compartment door tabs with the slots on the base of the 2 computer Place the compartment door and tighten the two captive screws 3 Replace the battery pack see Replacing the Battery Pack on...

Page 15: ...CHAPTER 4 HARD DRIVE S 015 015 CHAPTER 4 HARD DRIVE S CHAPTER 4 HARD DRIVE S ...

Page 16: ...e Exercise care when handling the hard drive CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your ...

Page 17: ...mary hard drive HDD0 4 Using the pull tab slide the primary hard drive HDD0 towards the back of 5 the hard drive bay and lift it out 1 3 2 Primary Hard Drive HDD0 1 primary hard drive HDD0 3 pull tab 2 captive screws 4 If your computer has a secondary hard drive HDD1 6 Loosen the four captive screws on the secondary hard drive HDD1 a Using the pull tab lift the secondary hard drive HDD1 out of the...

Page 18: ...rews that secure the hard drive bracket to the hard drive 7 Slide the hard drive out of the hard drive bracket 8 1 3 2 1 hard drive 3 screws 4 2 hard drive bracket Remove the interposer from the hard drive if applicable 9 1 2 1 interposer 2 hard drive ...

Page 19: ...You Begin on page 1 6 Remove the new drive from its packaging 2 Save the original packaging for storing or shipping the hard drive CAUTION Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector Connect the interposer to the hard drive if applicable 3 Slide the hard drive into the hard drive bracket 4 Replace the four screws that secure the ...

Page 20: ...CHAPTER 5 PROCESSOR THERMAL FAN 020 020 CHAPTER 5 PROCESSOR THERMAL FAN CHAPTER 5 PROCESSOR THERMAL FAN ...

Page 21: ...N To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboar...

Page 22: ...system board 5 connector Lift the processor thermal fan off the computer 6 Replacing the Processor Thermal Fan Follow the instructions in Before You Begin on page 1 6 Place the processor thermal fan on the computer base 2 Connect the processor thermal fan cable to the system board connector 3 Tighten the three captive screws that secure the processor thermal fan to 4 the computer base Replace the ...

Page 23: ...CHAPTER 6 COIN CELL BATTERY 023 023 CHAPTER 6 COIN CELL BATTERY CHAPTER 6 COIN CELL BATTERY ...

Page 24: ... avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard re...

Page 25: ...ctor 4 Lift the coin cell battery off the computer base 5 Replacing the Coin Cell Battery Follow the instructions in Before You Begin on page 1 6 Place the coin cell battery in the slot on the computer base 2 Connect the coin cell battery cable to the system board connector 3 Replace the compartment door see Replacing the Compartment Door on 4 page 14 Replace the battery pack see Replacing the Bat...

Page 26: ...fications at support dell com manuals for information on the memory supported by your computer Install only memory modules that are supported by your computer NOTE Memory modules purchased from Dell or Alienware are covered under your computer warranty Your computer has two user accessible SODIMM sockets that can be accessed from the bottom of the computer CHAPTER 7 MEMORY MODULE S CHAPTER 7 MEMOR...

Page 27: ...void electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard remo...

Page 28: ...e Compartment Door on 3 page 14 Loosen the captive screw that secures the memory module door to the 4 computer base Slide the memory module door to release the tabs and lift the memory 5 module door out of the computer base CAUTION If you need to remove memory modules from both connectors remove the memory module in the upper connector before you remove the module in the lower connector 2 1 1 capt...

Page 29: ...eed to install memory modules in two connectors install a memory module in the lower connector before you install a module in the upper connector Follow the instructions in Before You Begin on page 1 6 Align the notch on the memory module with the tab on the memory module 2 connector Insert the module into the memory module connector at a 45 degree angle 3 and press the module down until it clicks...

Page 30: ...e memory module 5 door to the computer base Replace the compartment door see Replacing the Compartment Door on 6 page 14 Replace the battery pack see Replacing the Battery Pack on page 7 11 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Turn on the computer 8 As the computer ...

Page 31: ...CHAPTER 8 CENTER CONTROL COVER 031 031 CHAPTER 9 CENTER CONTROL COVER CHAPTER 8 CENTER CONTROL COVER ...

Page 32: ... To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard...

Page 33: ...llow the instructions in Before You Begin on page 1 6 Remove the battery pack see Removing the Battery Pack on page 2 11 Remove the compartment door see Removing the Compartment Door on 3 page 14 Remove the two screws that secure the center control cover to the 4 computer base ...

Page 34: ...cover 3 cable 2 connector latch Turn the computer top side up and open the display as far as it will open 5 CAUTION Be extremely careful when removing the center control cover The center control cover along with the cable that connects it to the system board connector are very fragile Pry the center control cover up with a flat blade screwdriver until you 6 see the cable that connects the center c...

Page 35: ...ol cover with the computer and snap the cover in 3 place Turn the computer over and replace the two screws that secure the center 4 control cover to the computer base Replace the compartment door see Replacing the Compartment Door on 5 page 14 Replace the battery pack see Replacing the Battery Pack on page 6 11 CAUTION Before turning on the computer replace all screws and ensure that no stray scre...

Page 36: ...CHAPTER 9 KEYBOARD 036 036 CHAPTER 10 KEYBOARD CHAPTER 9 KEYBOARD ...

Page 37: ...ectrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard removethema...

Page 38: ...moving the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the five screws that secure the keyboard to the computer 5 CAUTION Be extremely careful when removing the keyboard The keyboard along with the cables that connect it to the system board connector are very fragile Slide and lift the keyboard towards the display until th...

Page 39: ...he center control cover see Replacing the Center Control Cover 5 on page 35 Replace the compartment door see Replacing the Compartment Door on 6 page 14 Replace the battery pack see Replacing the Battery Pack on page 7 11 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Turn th...

Page 40: ...CHAPTER 10 PALM REST 040 040 CHAPTER 8 PALM REST CHAPTER 10 PALM REST ...

Page 41: ...electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard removethe...

Page 42: ... the Palm Rest Follow the instructions in Before You Begin on page 1 6 Remove the battery pack see Removing the Battery Pack on page 2 11 Remove the three screws that secure the palm rest to the computer base 3 2 1 1 battery bay 2 screws 3 ...

Page 43: ... pad to the system board connector are very fragile 2 1 1 tabs 5 2 palm rest Ease the palm rest up until you see the cable that connects the touch pad to 5 the system board connector Turn the palm rest over and pull the tabs on the touch pad connector to 6 disconnect the cable from the touch pad connector Lift the palm rest off the computer 7 4 3 2 1 1 tabs on the touch pad connector 3 touch pad 2...

Page 44: ...n the tabs on the palm rest with the slots on the computer 3 Slide the palm rest into position 4 Turn the computer over and replace the three screws that secure the palm 5 rest to the computer base Replace the battery pack see Replacing the Battery Pack on page 6 11 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so...

Page 45: ...CHAPTER 11 BRACKETS 045 045 CHAPTER 11 BRACKETS CHAPTER 11 BRACKETS ...

Page 46: ...lectrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard removethem...

Page 47: ...ng the Brackets Follow the instructions in Before You Begin on page 1 6 Replace the left and right brackets on the computer base 2 Tighten the four captive screws that secure the left and right brackets to the 3 computer base Replace the keyboard see Replacing the Keyboard on page 4 39 Replace the center control cover see Replacing the Center Control Cover 5 on page 35 Replace the compartment door...

Page 48: ...CHAPTER 12 MAGNESIUM COVER 048 048 CHAPTER 11 MAGNESIUM COVER CHAPTER 12 MAGNESIUM COVER ...

Page 49: ...avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard rem...

Page 50: ...the compartment door see Removing the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Disconnect the antenna cables from the respective Mini Cards and remove 7 these cables from their routing guides Disconnect the d...

Page 51: ...ER Remove the left and right brackets see Removing the Brackets on 9 page 47 Remove the ten screws that secure the magnesium cover to the 10 computer base Lift the magnesium cover off the computer 11 2 1 1 screws 10 2 magnesium cover ...

Page 52: ...nectors Connect the display cable and the camera cable to the respective system 6 board connectors Replace the palm rest see Replacing the Palm Rest on page 7 44 Replace the keyboard see Replacing the Keyboard on page 8 39 Replace the center control cover see Replacing the Center Control Cover 9 on page 35 Replace the compartment door see Replacing the Compartment Door on 10 page 14 Replace the ba...

Page 53: ...CHAPTER 13 DISPLAY 053 053 CHAPTER 12 DISPLAY CHAPTER 13 DISPLAY ...

Page 54: ... grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on p...

Page 55: ...ttery pack see Removing the Battery Pack on page 2 11 Remove the compartment door see Removing the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Brackets on 7 pa...

Page 56: ...est see Replacing the Palm Rest on page 6 44 Replace the keyboard see Replacing the Keyboard on page 7 39 Replace the center control cover see Replacing the Center Control Cover 8 on page 35 Replace the compartment door see Replacing the Compartment Door on 9 page 14 Replace the battery pack see Replacing the Battery Pack on page 10 11 CAUTION Before turning on the computer replace all screws and ...

Page 57: ...emove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Brackets on 7 page 47 Remove the magnesium cover see Removing the Magnesium Cover on 8 page 50 Remove the display assembly see Removing the Displa...

Page 58: ...1 1 1 display back cover door Remove the two screws that secure the display back cover to the display 12 assembly Disconnect the AlienHead cable from the connector 13 Slide the display back cover up and lift it off the display assembly 14 1 3 2 1 display back cover 3 AlienHead cable connector 2 screws 2 ...

Page 59: ...he instructions in Before You Begin on page 1 6 Align the display back cover with the back of the display assembly and slide 2 it into position Connect the AlienHead cable to the connector 3 Replace the two screws that secure the display back cover with the display 4 assembly Slide the display back cover door in place 5 Turn the display assembly over and replace the two screws that secure the 6 di...

Page 60: ...moving the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Brackets on 7 page 47 Remove the magnesium cover see Removing the Magnesium Cover on 8 page 50 Remove th...

Page 61: ...lace the magnesium cover see Replacing the Magnesium Cover on 6 page 52 Replace the left and right brackets see Replacing the Brackets on page 7 47 Replace the palm rest see Replacing the Palm Rest on page 8 44 Replace the keyboard see Replacing the Keyboard on page 9 39 Replace the center control cover see Replacing the Center Control Cover 10 on page 35 Replace the compartment door see Replacing...

Page 62: ...CHAPTER 14 INPUT OUTPUT BOARD 062 062 CHAPTER 13 INPUT OUTPUT BOARD CHAPTER 14 INPUT OUTPUT BOARD ...

Page 63: ...To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard ...

Page 64: ...tery pack see Removing the Battery Pack on page 2 11 Remove the compartment door see Removing the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Brackets on 7 pag...

Page 65: ...ift it out of the computer base 12 3 2 1 1 earthing cable 3 screws 3 2 input output board Disconnect the speaker cable right speaker light cable and audio cable from 10 the respective connectors on the system board and remove the cables from the routing guides 5 4 3 1 2 1 audio cable connector 4 right speaker light cable connector 2 earthing cable 5 speaker cable connector 3 input output board ...

Page 66: ... cable to secure the cable to the connectors Replace the magnesium cover see Replacing the Magnesium Cover on 6 page 52 Replace the left and right brackets see Replacing the Brackets on page 7 47 Replace the palm rest see Replacing the Palm Rest on page 8 44 Replace the keyboard see Replacing the Keyboard on page 9 39 Replace the center control cover see Replacing the Center Control Cover 10 on pa...

Page 67: ...CHAPTER 15 OPTICAL DRIVE 067 067 CHAPTER 14 OPTICAL DRIVE CHAPTER 15 OPTICAL DRIVE ...

Page 68: ...oid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard remov...

Page 69: ...Remove the battery pack see Removing the Battery Pack on page 2 11 Remove the compartment door see Removing the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Bra...

Page 70: ...optical drive cable from the optical drive and remove the 13 cable 2 1 1 optical drive cable 2 optical drive Remove the five screws that secure the optical drive bracket to the optical 12 drive 3 2 1 1 screws 5 3 optical drive 2 optical drive bracket ...

Page 71: ...t board see Replacing the Input Output Board on 7 page 66 Replace the magnesium cover see Replacing the Magnesium Cover on 8 page 52 Replace the left and right brackets see Replacing the Brackets on page 9 47 Replace the palm rest see Replacing the Palm Rest on page 10 44 Replace the keyboard see Replacing the Keyboard on page 11 39 Replace the center control cover see Replacing the Center Control...

Page 72: ...rd slot The types of Mini Cards supported are Wireless Local Area Network WLAN Half Mini Card Wireless Personal Area Network WPAN or Internal Card with Bluetooth Wireless Technology Full Mini Card NOTE Depending on the configuration of the system when it was sold one or more of the Mini Card slots may not have Mini Cards installed in them CHAPTER 15 WIRELESS MINI CARD S CHAPTER 16 WIRELESS MINI CA...

Page 73: ...N To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboar...

Page 74: ...structions in Before You Begin on page 1 6 Remove the battery pack see Removing the Battery Pack on page 2 11 Remove the palm rest see Removing the Palm Rest on page 3 42 Disconnect the antenna cables from the Mini Card s 4 Pull back the securing clips to release the Mini Card s 5 4 3 1 2 1 securing clips 2 3 WLAN Mini Card 2 antenna cables 2 or 3 4 system board connector ...

Page 75: ...an angle and remove it from the system board 6 connector CAUTION When the Mini Card is not in the computer store it in protective antistatic packaging For more information see Protecting Against Electrostatic Discharge in the safety information that shipped with your computer 2 1 1 WLAN Mini Card 2 system board connector ...

Page 76: ...ctions in Before You Begin on page 1 6 Remove the new Mini Card from its packaging 2 CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector Insert the Mini Card s at a 45 degree angle into the appropriate system board 3 connector For example the WLAN card connector is labeled WLAN and so on Press the other end of the Mini Card s down...

Page 77: ...CHAPTER 17 PROCESSOR HEAT SINK 077 077 CHAPTER 17 PROCESSOR HEAT SINK CHAPTER 16 PROCESSOR HEAT SINK ...

Page 78: ... To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard...

Page 79: ...on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Brackets on 7 page 47 Remove the magnesium cover see Removing the Magnesium Cover on 8 page 50 Loosen the six captive screws that se...

Page 80: ... the 4 system board Replace the magnesium cover see Replacing the Magnesium Cover on 5 page 52 Replace the left and right brackets see Replacing the Brackets on page 6 47 Replace the palm rest see Replacing the Palm Rest on page 7 44 Replace the keyboard see Replacing the Keyboard on page 8 39 Replace the center control cover see Replacing the Center Control Cover 9 on page 35 Replace the compartm...

Page 81: ...CHAPTER 18 PROCESSOR 081 081 CHAPTER 18 PROCESSOR CHAPTER 18 PROCESSOR ...

Page 82: ...electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard removethe...

Page 83: ...palm rest see Removing the Palm Rest on page 6 42 Remove the left and right brackets see Removing the Brackets on 7 page 47 Remove the magnesium cover see Removing the Magnesium Cover on 8 page 50 Remove the processor heat sink see Removing the Processor Heat Sink on 9 page 79 CAUTION When removing the processor pull it straight up Be careful not to bend the pins on the processor To loosen the ZIF...

Page 84: ...e You Begin on page 1 6 CAUTION Ensure that the cam lock is in the fully open position before seating the processor Seating the processor properly in the ZIF socket does not require force CAUTION A processor that is not properly seated can result in an intermittent connection or permanent damage to the processor and ZIF socket Align the pin 1 corner of the processor so that it points to the triang...

Page 85: ...aphics card on the right is the secondary graphics card In a single graphics configuration your computer will only have a primary graphics card In a dual graphics configuration your computer will have a primary graphics card a secondary graphics card and a graphics cable connecting the primary and secondary graphics cards CHAPTER 17 GRAPHICS CARD S CHAPTER 19 GRAPHICS CARD S ...

Page 86: ...avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard rem...

Page 87: ... page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 To remove the secondary graphics card if applicable 6 Remove the right bracket see Removing the Brackets on page a 47 Disconnect the graphics card cable from the connector on the primary b graphics card Remove the two screws that secure the secondar...

Page 88: ...Remove the left bracket see Removing the Brackets on page a 47 Remove the two screws that secure the primary graphics card to the b system board Lift the primary graphics card at an angle and remove it from the c system board connector 2 1 1 screws 2 2 primary graphics card ...

Page 89: ...hics Card s Follow the instructions in Before You Begin on page 1 6 To replace the primary graphics card 2 Insert the primary graphics card at a 45 degree angle into the system a board connector Replace the two screws that secure the primary graphics card to the b system board Replace the left bracket see Replacing the Brackets on page c 47 To replace the secondary graphics card if applicable 3 In...

Page 90: ...raphics card on the left is the primary graphics card and the graphics card on the right is the secondary graphics card The primary graphics card will have a primary graphics card fan and the secondary graphics card will have a secondary graphics card fan CHAPTER 18 GRAPHICS CARD FAN S CHAPTER 20 GRAPHICS CARD FAN S ...

Page 91: ... To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard...

Page 92: ...oard see Removing the Keyboard on page 5 38 Remove the left bracket see Removing the Brackets on page 6 47 Remove the primary graphics card see Removing the Graphics Card s on 7 page 87 Remove the right bracket see Removing the Brackets on page 8 47 NOTE If your computer has two graphics cards then your computer will have two graphics card fans Remove the secondary graphics card if applicable see ...

Page 93: ...ng the Brackets on page 6 47 Replace the secondary graphics card if applicable see Replacing the 7 Graphics Card s on page 89 Replace the right bracket see Replacing the Brackets on page 8 47 Replace the keyboard see Replacing the Keyboard on page 9 39 Replace the center control cover see Replacing the Center Control Cover 10 on page 35 Replace the compartment door see Replacing the Compartment Do...

Page 94: ...stalled on the right side of the computer base to remove and replace the graphics card see the instructions in Graphics Card s on page 85 and Graphics Card Fan s on page 90 If you do not have a secondary graphics card your computer will have a graphics card blank instead CHAPTER 19 GRAPHICS CARD BLANK CHAPTER 21 GRAPHICS CARD BLANK ...

Page 95: ... To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard...

Page 96: ...age 2 11 Remove the compartment door see Removing the Compartment Door on 3 page 14 Remove the center control cover see Removing the Center Control Cover 4 on page 33 Remove the keyboard see Removing the Keyboard on page 5 38 Remove the right bracket see Removing the Brackets on page 6 47 Loosen the three captive screws that secure the graphics card blank to the 7 computer base Lift the graphics c...

Page 97: ...see Replacing the Brackets on page 4 47 Replace the keyboard see Replacing the Keyboard on page 5 39 Replace the center control cover see Replacing the Center Control Cover 6 on page 35 Replace the compartment door see Replacing the Compartment Door on 7 page 14 Replace the battery pack see Replacing the Battery Pack on page 8 11 CAUTION Before turning on the computer replace all screws and ensure...

Page 98: ...chip contains the Service Tag which is also visible on a barcode label on the bottom of the computer The Service Tag has to be entered in the replacement system board s BIOS chip using the System Setup utility CHAPTER 20 SYSTEM BOARD CHAPTER 22 SYSTEM BOARD ...

Page 99: ...y using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard removethemain battery see Removing the Battery Pac...

Page 100: ...ker light cable from the system board connector 23 Lift the system board at an angle and remove it from the computer base 24 Removing the System Board Follow the instructions in Before You Begin on page 1 6 Remove the battery pack see Removing the Battery Pack on page 2 11 Remove the compartment door see Removing the Compartment Door on 3 page 14 Remove the hard drive s see Removing the Hard Drive...

Page 101: ...101 0101 CHAPTER 22 SYSTEM BOARD 4 5 3 2 1 1 system board 4 consumer IR cable connector on consumer IR board 2 screws 5 5 consumer IR cable connector on system board 3 left speaker light cable connector ...

Page 102: ...tem Board Follow the instructions in Before You Begin on page 1 6 Align the connectors on the system board with the slots on the computer 2 Connect the consumer IR cable to the connectors on the system board and 3 the consumer IR board Connect the left speaker light cable to the system board connector 4 Replace the five screws that secure the system board to the computer base 5 Replace the graphic...

Page 103: ...CHAPTER 23 SPEAKERS 0103 0103 CHAPTER 21 SPEAKERS CHAPTER 23 SPEAKERS ...

Page 104: ...electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard removethe...

Page 105: ...s 3 Lift the speakers off the computer base 4 Replacing the Speakers Follow the instructions in Before You Begin on page 1 6 Place the speakers on the computer base 2 Route the speaker cables into the routing guides 3 Replace the system board see Replacing the System Board on page 4 102 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the comp...

Page 106: ...CHAPTER 24 CONSUMER IR BOARD 0106 0106 CHAPTER 22 CONSUMER IR BOARD CHAPTER 24 CONSUMER IR BOARD ...

Page 107: ...To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemboard ...

Page 108: ...ft the consumer IR board off the computer base 5 Replacing the Consumer IR Board Follow the instructions in Before You Begin on page 1 6 Place the consumer IR board on the computer base 2 Replace the two screws that secure the consumer IR board to the computer 3 base Replace the speakers see Replacing the Speakers on page 4 105 Replace the system board see Replacing the System Board on page 5 102 ...

Page 109: ...CHAPTER 25 BATTERY LATCH ASSEMBLY 0109 0109 CHAPTER 24 BATTERY LATCH ASSEMBLY CHAPTER 25 BATTERY LATCH ASSEMBLY ...

Page 110: ...TION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Tohelppreventdamagetothesystemb...

Page 111: ...Replacing the Battery Latch Assembly Follow the instructions in Before You Begin on page 1 6 Place the battery latch assembly in the channel in the computer base 2 Push the plastic clips on the battery release latch into the hole on the 3 battery latch assembly to secure the battery release latch Using a screwdriver place the latch spring over the hook on the battery 4 latch assembly Ensure that t...

Page 112: ...CHAPTER 26 BIOS 0112 0112 CHAPTER 25 BIOS CHAPTER 26 BIOS ...

Page 113: ...stem Setup Screens The BIOS Setup Utility window displays current or changeable configuration information for your laptop Information is divided into five menus Main Advanced Security Boot and Exit Key functions appear at the bottom of the BIOS Setup Utility window and lists keys and their functions within the active field Configuring the BIOS System Setup The System Setup options allow you to Cha...

Page 114: ...enable or disable the internal Bluetooth device Disabled The internal Bluetooth device is disabled and is not visible to the operating system Enabled The internal Bluetooth device is enabled System Setup Options NOTE Depending on your computer and installed devices the items listed in this section may not appear or may not appear exactly as listed Main Menu System Time Displays the system time Sys...

Page 115: ...dio device is disabled and is not visible to the operating system Enabled The internal audio device is enabled USB Emulation Allows you to enable or disable the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST Power On Self Test NOTE You cannot boot any type of USB device floppy ha...

Page 116: ...word The user password controls access to the computer at boot Enable Password on Boot Allows you to enable or disable password entry on boot Failsafe Allows you to enable or disable the Phoenix FailSafe security software to protect track and manage your laptop and your digital files if your laptop is lost or stolen Asset Tag Displays the asset tag Performance Options Sub Menu CPU Speed Displays t...

Page 117: ... A C Adapter Warnings Allows you to choose if the computer should display warning messages when you use certain power adapters The computer displays these messages if you attempt to use a power adapter that has too little capacity for your configuration USB Wake Support Allows you to enable USB devices to wake the computer from standby mode or to disable the USB wake support feature USB Power Shar...

Page 118: ...e on your desktop The file downloads to your desktop Click 7 Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file Double click the file icon on the desktop and follow the procedures that 8 appear on the screen Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the sys...

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Dell Alienware M17x - GAMING LATTOP, Service Manual

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