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APPENDIX C: WARRANTY AND SUPPORT INFORMATION
Non–Dell-branded and Solution Provider Direct products and accessories
•
Dell-branded consumable products (lamp bulbs for Dell-branded projectors,
•
toner and ink cartridges for Dell-branded printers, batteries, and tape media)
Problems that result from:
•
External causes such as accident, abuse, misuse, or problems with
a.
electrical power
Servicing not authorized by Dell
b.
Usage that is not in accordance with product instructions
c.
Failure to follow the product instructions or failure to perform preventive
d.
maintenance
Problems caused by using accessories, parts, or components not supplied
e.
by Dell
Products with missing or altered Service Tags or serial numbers
•
Products for which Dell has not received payment
•
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL’S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR
THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT FOR
THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR
OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN
IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND
LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS
WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR
THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY
WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS
THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited hardware warranty last?
This limited hardware warranty lasts for the time period indicated on your invoice,
except for the following Dell-branded hardware which carries the time period
indicated below:
Portable computer batteries carry the lesser of either a 1-year limited
•
hardware warranty or the length of the limited hardware warranty for the Dell
computer with which the battery is shipped.
The limited hardware warranty for Power Adapters purchased independent of
•
a system is one year. Power Adapters purchased with a system are covered by
the system limited hardware warranty.
Your PERC 5 battery may provide up to 72 hours of controller cache memory
•
backup power when new. Under the 1-year limited hardware warranty, we
warrant that the battery will provide at least 24 hours of backup coverage
during the 1-year limited hardware warranty period.
Projector lamps carry a 90-day limited hardware warranty.
•
Memory carries a lifetime limited hardware warranty.
•
The limited hardware warranty for monitors purchased independently of a
•
system lasts 3 years or the time period indicated on your invoice. Monitors
purchased with a system are covered by the system limited hardware
warranty.
PDAs, earphones, and remote inline controls carry a 1-year limited hardware
•
warranty.
