Dell Alienware 13 Service Manual Download Page 3

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Contents

Before Working Inside Your Computer...................... 10

Before You Begin

.............................................................................................. 10

Safety Instructions

............................................................................................10

Recommended Tools

......................................................................................... 12

After Working Inside Your Computer..........................13

Removing the Base Panel................................................. 14

Procedure

...........................................................................................................14

Replacing the Base Panel..................................................17

Procedure

........................................................................................................... 17

Removing the Memory Module(s)................................ 18

Prerequisites

......................................................................................................18

Procedure

...........................................................................................................18

Replacing the Memory Module(s)................................20

Procedure

..........................................................................................................20

Post-requisites

...................................................................................................21

Removing the Solid-State Drive................................... 22

Prerequisites

..................................................................................................... 22

Procedure

.......................................................................................................... 22

Replacing the Solid-State Drive....................................26

Procedure

.......................................................................................................... 26

Post-requisites

..................................................................................................26

Summary of Contents for Alienware 13

Page 1: ...Alienware 13 Service Manual Computer Model Alienware 13 Regulatory Model P56G Regulatory Type P56G001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...ter 13 Removing the Base Panel 14 Procedure 14 Replacing the Base Panel 17 Procedure 17 Removing the Memory Module s 18 Prerequisites 18 Procedure 18 Replacing the Memory Module s 20 Procedure 20 Post requisites 21 Removing the Solid State Drive 22 Prerequisites 22 Procedure 22 Replacing the Solid State Drive 26 Procedure 26 Post requisites 26 ...

Page 4: ...e Palm Rest 32 Prerequisites 32 Procedure 33 Replacing the Palm Rest 39 Procedure 39 Post requisites 39 Removing the Touchpad 40 Prerequisites 40 Procedure 40 Replacing the Touchpad 42 Procedure 42 Post requisites 42 Removing the Keyboard 43 Prerequisites 43 Procedure 44 Replacing the Keyboard 47 Procedure 47 Post requisites 47 ...

Page 5: ...d 52 Prerequisites 52 Procedure 53 Replacing the Status Light Board 55 Procedure 55 Post requisites 55 Removing the Display Assembly 56 Prerequisites 56 Procedure 56 Replacing the Display Assembly 61 Procedure 61 Post requisites 62 Removing the Power Adapter Port 63 Prerequisites 63 Procedure 63 Replacing the Power Adapter Port 67 Procedure 67 Post requisites 67 ...

Page 6: ...s Card 72 Prerequisites 72 Procedure 72 Replacing the Wireless Card 74 Procedure 74 Post requisites 74 Removing the Coin Cell Battery 75 Prerequisites 75 Procedure 75 Replacing the Coin Cell Battery 77 Procedure 77 Post requisites 77 Removing the System Board 78 Prerequisites 78 Procedure 78 Replacing the System Board 80 Procedure 80 Post requisites 80 ...

Page 7: ...4 Prerequisites 84 Procedure 84 Replacing the Speakers 86 Procedure 86 Post requisites 86 Removing the Computer Base 87 Prerequisites 87 Procedure 87 Replacing the Computer Base 89 Procedure 89 Post requisites 89 Removing the Display Bezel 90 Prerequisites 90 Procedure 90 Replacing the Display Bezel 94 Procedure 94 Post requisites 94 ...

Page 8: ...quisites 99 Procedure 99 Replacing the Camera 102 Procedure 102 Post requisites 102 Removing the Display Hinges 103 Prerequisites 103 Procedure 103 Replacing the Display Hinges 105 Procedure 105 Post requisites 105 Removing the Display Back Cover 106 Prerequisites 106 Procedure 107 Replacing the Display Back Cover 110 Procedure 110 Post requisites 110 ...

Page 9: ...tem Setup Options 111 Boot Sequence 115 Boot Options 116 Changing Boot Sequence for the Current Boot 116 Changing Boot Sequence for Future Boots 117 Flashing the BIOS 118 Getting Help and Contacting Alienware 119 Self Help Resources 119 Contacting Alienware 119 ...

Page 10: ...ur operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if appli...

Page 11: ...arge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cabl...

Page 12: ...Recommended Tools The procedures in this document may require the following tools Philips screwdriver Plastic scribe 12 ...

Page 13: ... sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 13 ...

Page 14: ...king Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Loosen the captive screws that secure the base panel to the computer base 14 ...

Page 15: ...3 Using a plastic scribe gently release the tabs that secure the base panel to the computer base 1 computer base 2 captive screws 2 3 base panel 4 plastic scribe 15 ...

Page 16: ...isconnect the battery cable from the battery cable connector 1 battery cable 2 battery cable connector 5 Turn the computer over 6 Press and hold the power button for 5 seconds to ground the system board 16 ...

Page 17: ...r follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the battery cable to the battery cable connector 2 Align the tabs on the base panel with the slots on the computer base and snap the base panel into place 3 Tighten the captive screws that secure the base panel ...

Page 18: ...ter After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Procedure 1 Using your fingertips carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 18 ...

Page 19: ...2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory modules 2 3 memory module slot 19 ...

Page 20: ...ow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 20 ...

Page 21: ... angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 securing clips 2 2 notch 3 tab 4 memory module 5 memory module slot Post requisites Replace the base panel 21 ...

Page 22: ...st practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites Remove the base panel Procedure NOTE Your computer can accommodate either one 2 5 inch hard drive or two solid ...

Page 23: ...state drive bracket and peel off the bracket from the tabs on the computer base 1 pull tab 2 solid state drive bracket 3 screws 4 4 adhesive tape 5 tabs 4 3 Using the pull tab disconnect the solid state drive cable from the system board 23 ...

Page 24: ...ssembly to the computer base 1 pull tab 2 solid state drive cable 3 solid state drive assembly 4 screws 2 5 Lift the solid state drive assembly off the computer base 6 Remove the screw that secures the solid state drive to the solid state drive assembly 24 ...

Page 25: ...7 Slide and lift the solid state drive off the solid state drive assembly 1 solid state drive slots 2 2 solid state drive 3 solid state drive assembly 4 screw 25 ...

Page 26: ...drive Procedure 1 Slide the solid state drive into the slot on the solid state drive assembly 2 Replace the screw that secures the solid state drive to the solid state drive assembly 3 Align the screw holes on the solid state drive assembly with the screw holes on the computer base 4 Replace the screws that secure the solid state drive assembly to the computer base 5 Connect the solid state drive ...

Page 27: ...ulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites Remove the base panel Procedure NOTE Your computer can accommodate either one 2 5 inch hard drive or two solid state drives 1 Remove the screws that ...

Page 28: ...3 Lift the hard drive assembly off the computer base 1 pull tab 2 hard drive cable 3 hard drive assembly 4 screws 4 4 Remove the screws that secure the hard drive bracket to the hard drive 28 ...

Page 29: ...5 Lift the hard drive off the hard drive bracket 1 hard drive bracket 2 screws 4 3 hard drive 29 ...

Page 30: ...6 Disconnect the interposer from the hard drive 1 interposer 2 hard drive 30 ...

Page 31: ...ompliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive assembly 3 Replace the screws that secure the hard drive bracket to the hard drive assembly 4 Align the screw holes on the hard drive assembly with the screw holes on the co...

Page 32: ...fore Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 32 ...

Page 33: ...Procedure 1 Lift the latches and disconnect the keyboard and keyboard backlight cables from the system board 1 keyboard backlight cable 2 keyboard cable 33 ...

Page 34: ...2 Remove the screws that secure the palm rest assembly to the computer base 1 screws 14 2 computer base 34 ...

Page 35: ...htly and push the release tabs on the palm rest assembly until it pops out 1 release tabs 4 Turn the computer over and open the display as far as possible 5 Using a plastic scribe pry up along the edges of the palm rest assembly 35 ...

Page 36: ...6 Gently lift the palm rest assembly and turn it over 1 palm rest assembly 7 Lift the connector latch and disconnect the power button board cable from the system board 36 ...

Page 37: ...ift the palm rest assembly off the computer base 1 palm rest assembly 2 connector latch 3 power button board cable 9 Remove the keyboard 10 Remove the power button board 11 Remove the status light board 37 ...

Page 38: ...12 Remove the touchpad 1 palm rest 38 ...

Page 39: ...ce Procedure 1 Replace the touchpad 2 Replace the status light board 3 Replace the power button board 4 Replace the keyboard 5 Connect the power button board cable to the system board 6 Align the palm rest assembly on the computer base and snap it into place 7 Close the display and turn the computer over 8 Replace the screws that secure the palm rest assembly to the computer base 9 Connect the key...

Page 40: ... Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest Procedure 1 Lift the connector latch and disconnect the touchpad cable from the touchpad 2 R...

Page 41: ...3 Lift the touchpad off the palm rest assembly 1 screws 4 2 touchpad cable 3 touchpad 41 ...

Page 42: ...ulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the touchpad with the screw holes on the palm rest assembly 2 Replace the screws that secure the touchpad to the palm rest assembly 3 Slide the touchpad cable into the touchpad connector and press down the latch to secure the cable Post requisites 1 Follow the procedure from step 5 to step 9 in Repl...

Page 43: ...ter working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 43 ...

Page 44: ...latches and disconnect the touchpad cable and the status light cable from the power button board 1 connector latches 2 2 touchpad cable 3 status light cable 2 Peel the touchpad cable and status light cable off the keyboard bracket 44 ...

Page 45: ...s that secure the keyboard bracket to the palm rest assembly 1 keyboard bracket 2 screws 12 4 Lift the keyboard bracket off the palm rest assembly 5 Remove the screws that secure the keyboard to the palm rest assembly 45 ...

Page 46: ...6 Slide and lift the keyboard along with the cables off the palm rest assembly 1 tabs 3 2 keyboard 3 screws 2 46 ...

Page 47: ...mbly 2 Replace the screws that secure the keyboard to the palm rest assembly 3 Align the screw holes on the keyboard bracket with the screw holes on the palm rest assembly 4 Replace the screws that secure the keyboard bracket to the palm rest assembly 5 Adhere the touchpad cable and status light cable to the keyboard bracket 6 Slide the touchpad cable and the status light cable into their respecti...

Page 48: ...er follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Follow the procedure from step 1 to step...

Page 49: ...Procedure 1 Lift the connector latch and disconnect the power button board cable from the power button board 1 connector latch 2 power button board cable 49 ...

Page 50: ...2 Remove the screw that secures the power button board to the palm rest assembly 1 power button board 2 screw 3 Lift the power button board off the palm rest assembly 50 ...

Page 51: ...ry_compliance Procedure 1 Slide the power button board cable into the power button board connector and press down the latch to secure the cable 2 Align the screw hole on the power button board with the screw hole on the palm rest assembly 3 Replace the screw that secures the power button board to the palm rest assembly Post requisites 1 Follow the procedure from step 3 to step 6 in Replacing the k...

Page 52: ...er follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Follow the procedure from step 1 to step...

Page 53: ...Procedure 1 Lift the connector latch and disconnect the status light board cable from the status light board 1 status light board 2 status light board cable 53 ...

Page 54: ...2 Remove the screw that secures the status light board to the palm rest assembly 1 screw 2 status light board 3 Lift the status light board off the palm rest assembly 54 ...

Page 55: ...ry_compliance Procedure 1 Slide the status light board cable into the status light board connector and press down the latch to secure the cable 2 Align the screw hole on the status light board with the screw hole on the palm rest assembly 3 Replace the screw that secures the status light board to the palm rest assembly Post requisites 1 Follow the procedure from step 3 to step 4 in Replacing the k...

Page 56: ...s in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest Procedure 1 Open the display as far as possible 2 Remove the screws...

Page 57: ...s off the display hinges 1 screws 2 2 hinge caps 2 4 Close the display and turn the computer over 5 Peel off the adhesive tape from the wireless card 6 Remove the screw that secures the wireless card bracket to the wireless card 57 ...

Page 58: ...dhesive tapes that secure the antenna cables to the system board NOTE Make note of the cable routing before removing any cable from its routing guide 10 Remove the antenna cables from the routing guides on the display hinges 11 Lift the connector latch and disconnect the display cable from the system board 12 Remove the display cable from the routing guides on the display hinges 58 ...

Page 59: ...ect the logo board cable from the system board and remove it from the routing guides on the display hinges 1 display cable 2 connector latch 3 adhesive tapes 2 4 antenna cables 2 5 connector 6 logo board cable 59 ...

Page 60: ...14 Remove the screws that secure the display assembly to the computer base 1 display assembly 2 screws 4 3 display hinges 2 15 Lift the display assembly off the computer base 60 ...

Page 61: ...nge and connect the logo board cable to the system board 4 Route the display cable through the routing guides on the display hinge 5 Slide the display cable into the connector on the system board and press down the latch to secure the cable 6 Route the antenna cables through the routing guides on the display hinges 7 Adhere the adhesive tapes that secure the antenna cables to the system board 8 Cl...

Page 62: ...screw holes on the display hinges 14 Replace the screws that secure the hinge caps to the display hinges Post requisites 1 Follow the procedure from step 5 to step 9 in Replacing the palm rest 2 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 3 Replace the base panel 62 ...

Page 63: ...tices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly Procedure 1 Remove the screw that secures the power adapter port bracket to the power adapter port 2 L...

Page 64: ...4 Disconnect the speaker cable from the system board 1 power adapter port bracket 2 screws 2 3 speaker cable 64 ...

Page 65: ...5 Remove the screws that secure the system board to the computer base 1 system board 2 screws 3 6 Slide and lift the system board assembly 7 Turn the system board assembly over 65 ...

Page 66: ...8 Disconnect the power adapter port cable and remove the power adapter port from the system board 1 power adapter port cable 2 system board connector 66 ...

Page 67: ...the system board 2 Turn the system board over 3 Replace the screws that secure the system board to the computer base 4 Connect the speaker cable to the connector on the system board 5 Align the power adapter port to the computer base 6 Align the screw hole on the power adapter port bracket with the screw hole on the power adapter port 7 Replace the screw that secures the power adapter port bracket...

Page 68: ...G The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing...

Page 69: ...Procedure 1 Disconnect the fan cables from the connectors on the system board 1 connectors 2 2 fan cables 2 2 Turn the system board over 69 ...

Page 70: ...3 Remove the screws that secure the heat sink assembly to the system board 1 heat sink assembly 2 screws 7 4 Lift the heat sink assembly off the system board 70 ...

Page 71: ...eat sink can cause damage to the system board and processor Procedure 1 Align the screw holes on the heat sink assembly with the screw holes on the system board 2 Replace the screws that secure the heat sink assembly to the system board 3 Turn the system board over 4 Connect the fan cables to the connectors on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replaci...

Page 72: ... For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter p...

Page 73: ...1 wireless card 2 wireless card slot 73 ...

Page 74: ...r more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the wireless card into the wireless card slot on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the procedure from step 5 to step 9 in Replacing the palm rest 4 Follow the pr...

Page 75: ... regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assem...

Page 76: ...2 Peel the coin cell battery off the system board 1 coin cell battery cable 2 coin cell battery 76 ...

Page 77: ...ces see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the connector on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the procedure from step 5 to step 9 in Replacing ...

Page 78: ...es any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 i...

Page 79: ...1 system board 79 ...

Page 80: ...the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure Place the system board on a flat surface Post requisites 1 Replace the wireless card 2 Replace the coin cell battery 3 Replace the heat sink assembly ...

Page 81: ...see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter port Procedure 1 Remove the speak...

Page 82: ...3 Lift the battery off the computer base 1 speaker cable 2 battery 3 screws 2 82 ...

Page 83: ...ll com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the computer base 2 Replace the screws that secure the battery to the computer base 3 Route the speaker cable through the routing guide on the battery Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the proced...

Page 84: ...ety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter port 6 Remove ...

Page 85: ...2 Lift the speakers along with its cable off the computer base 1 tabs 2 speaker cable 3 speakers 2 4 alignment posts 4 5 computer base 85 ...

Page 86: ...home page at dell com regulatory_compliance Procedure 1 Using the alignment posts on the computer base place the speakers on the computer base 2 Route the speaker cable through the routing guides on the computer base Post requisites 1 Replace the battery 2 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 3 Replace the display assembly 4 Follow the procedure from step ...

Page 87: ...t practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter port 6 Remove the bat...

Page 88: ...1 computer base 88 ...

Page 89: ...safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the computer base on a flat surface Post requisites 1 Replace the speakers 2 Replace the battery 3 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 4 Replace the display assembly 5 Follow the procedure from step 5 to step 9 in Replacing the palm rest 6 Follo...

Page 90: ...fety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display ...

Page 91: ...2 Carefully lift the display bezel and turn it over 1 display bezel 3 Lift the connector latches and disconnect the display board cables from the logo board 91 ...

Page 92: ...4 Disconnect the logo board cable from the logo board 1 logo board 2 display board cables 3 3 logo board cable 92 ...

Page 93: ...1 display bezel 93 ...

Page 94: ...pter is applicable only if you have purchased a laptop with non touchscreen display 1 Connect the logo board cable to the logo board 2 Slide the display board cables to their respective connectors on the logo board and press down the latches to secure the cables 3 Turn the display bezel over 4 Align the display bezel with the display back cover and gently snap the display bezel into place Post req...

Page 95: ...actices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 R...

Page 96: ...2 Gently lift the display panel and turn it over 1 screws 4 2 display panel 3 display back cover 96 ...

Page 97: ...3 Lift the connector latch and disconnect the display cable from the display panel 1 display panel 2 connector latch 3 display cable 97 ...

Page 98: ...cable only if you have purchased a laptop with non touchscreen display 1 Connect the display cable to the display panel and press down on the connector latch to secure the cable 2 Turn the display panel over 3 Align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover Post requisites 1 Repla...

Page 99: ...see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Remove th...

Page 100: ...2 Disconnect the camera cable from the camera module 1 camera cable 2 connector 3 camera module 100 ...

Page 101: ...3 Using a plastic scribe pry the camera module off the display back cover 1 plastic scribe 2 camera module 101 ...

Page 102: ...om regulatory_compliance Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Using the alignment posts place the camera module on the display back cover and snap it into place 2 Connect the camera cable to the camera module Post requisites 1 Replace the display panel 2 Replace the display bezel 3 Replace the display assembly 4 Follow the pro...

Page 103: ...e Regulatory Compliance home page at dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Remove the disp...

Page 104: ...2 Lift the display hinges off the display back cover 1 screws 8 2 display hinges 2 104 ...

Page 105: ...latory_compliance Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Align the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the screws that secure the display hinges to the display back cover Post requisites 1 Replace the display panel 2 Replace the display bezel 3 Replace the display assembly 4...

Page 106: ... best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display asse...

Page 107: ...Procedure 1 Peel the display board cable to access the camera cable 1 display board cable 107 ...

Page 108: ...2 Note the display cable routing and peel the camera cable off the display back cover 1 camera cable 2 display back cover 108 ...

Page 109: ...1 display back cover 109 ...

Page 110: ...tory_compliance Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Place the display back cover on a flat surface 2 Adhere the display board cable and the camera cable to the display back cover Post requisites 1 Replace the camera 2 Replace the display hinges 3 Replace the display panel 4 Replace the display bezel 5 Replace the display asse...

Page 111: ...er password type of hard drive installed enabling or disabling base devices and so on Entering System Setup 1 Turn on or restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press F2 If yo...

Page 112: ... identification code CPU L1 Cache Displays the processor L1 cache size CPU L2 Cache Displays the processor L2 cache size CPU L3 Cache Displays the processor L3 cache size Integrated Graphics Displays the integrated graphics Discrete Graphics 1 Displays the first discrete graphics installed on your computer Fixed HDD Displays the type of hard drive installed Second HDD Displays the type of secondar...

Page 113: ...e the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is off Default Enabled USB PowerShare Allows you to charge USB devices when the computer is turned off or in standby mode Default Enab...

Page 114: ...d Charge or Express Charge mode Default Express Charge Battery Health Displays the battery health External USB Ports Allows you to disable or enable the external USB ports Default Enabled USB debug Allows you to enable or disable this port for Windows debugging Default Disabled Advanced Performance options with Alienware Graphics Amplifier Overclocking Feature Allows you to enable or disable globa...

Page 115: ...r delete the hard disk drive password Password Change Allows you to permit or deny system password or HDD password changes Default Permitted Exit Save Changes and Reset Allows you to exit system setup and save your changes Discard Changes and Reset Allows you to exit system setup and load previous values for all system setup options Restore Defaults Allows you to restore default values for all sys...

Page 116: ...sc is in the drive or if the disc is not bootable the computer generates an error message USB Storage Device Insert the memory device into a USB connector and restart the computer When F12 Boot Options appear in the lower right corner of the screen press F12 The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device must be bootable To ensure...

Page 117: ...tering System Setup 2 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu NOTE Note your current boot sequence in case you want to restore it 3 Navigate to Set Boot Priority to configure the boot priority 4 Double click or use the arrow keys to highlight the boot priority and press Enter to display the different devices 5 Select the device and press Enter or dou...

Page 118: ...the Service Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single file download and click...

Page 119: ...s product specifications technical help blogs drivers software updates and so on See alienware com gamingservices Videos providing step by step instructions to service your computer see youtube com Alienwareservices Contacting Alienware To contact Alienware for sales technical support or customer service issues see Alienware com NOTE Availability varies by country and product and some services may...

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