Dell 2150 Color Laser, User Manual

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Troubleshooting Guide
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D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
8 Ensure that the dispense motor for each toner
cartridge functions properly.
a
Launch the Tool Box, and click Machine
Check on the Diagnosis tab.
b
Select Dispense Motor Check (Yellow) ,
Dispense Motor Check (Magenta) ,
Dispense Motor Check (Cyan) , or Dispense
Motor Check (Black) from the drop-down
list box, and click the Start button.
c
Click the Play of Sound button to check the
motor sound.
d
Repeat steps b and c to perform Dispense
Motor Check for the rest of the toner
cartridges.
NOTE:
You can perform Dispense
Motor Check for CMYK in any order
you desire.
Does the dispense motor function properly?
Go to action 9. Contact Dell.
9 If printing many low density images, execute the
Toner Refresh Mode.
a
Launch the Tool Box, and click Refresh
Mode on the Diagnosis tab.
b
Click the Yellow button under Toner Refresh
Mode.
c
Repeat step b for Magenta , Cyan , and Black
buttons.
CAUTION:
Using the Refresh
Mode consumes extra toner.
d
After you complete the Toner Refresh
Mode , select Chart Print from the list on the
Diagnosis tab.
e
Click the 4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete. Go to action 10.
Action Yes No