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5 Software................................................................................................................................... 27

Operating system................................................................................................................................................................ 27
Downloading drivers............................................................................................................................................................ 27

Intel chipset drivers....................................................................................................................................................... 27
Serial IO driver................................................................................................................................................................28
USB drivers.....................................................................................................................................................................29
Network drivers............................................................................................................................................................. 29
Realtek Audio................................................................................................................................................................. 29
Serial ATA drivers.......................................................................................................................................................... 30

6 Getting help............................................................................................................................... 31

Contacting Dell..................................................................................................................................................................... 31

Contents

3

Summary of Contents for 1456653

Page 1: ...Dell Vostro 3471 Setup and specification guide Regulatory Model D13S Regulatory Type D13S003 ...

Page 2: ...ystem setup options 18 General screen options 18 System Configuration screen options 18 Video screen options 19 Security screen options 20 Secure Boot screen options 21 Intel Software Guard Extensions screen options 21 Performance screen options 22 Power Management screen options 22 POST Behavior screen options 23 Virtualization support screen options 23 Wireless screen options 24 Advanced configu...

Page 3: ... 27 Operating system 27 Downloading drivers 27 Intel chipset drivers 27 Serial IO driver 28 USB drivers 29 Network drivers 29 Realtek Audio 29 Serial ATA drivers 30 6 Getting help 31 Contacting Dell 31 Contents 3 ...

Page 4: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 08 Rev A00 ...

Page 5: ...Set up your computer 1 Connect the keyboard and mouse 2 Connect to your network using a cable 1 Set up your computer 5 ...

Page 6: ...3 Connect the display 4 Connect the power cable 6 Set up your computer ...

Page 7: ...5 Press the power button Set up your computer 7 ...

Page 8: ...6 Follow the instructions on the screen to finish Windows setup a Connect to a network b Sign in to your Microsoft account or create a new account 8 Set up your computer ...

Page 9: ...7 Locate Dell apps Table 1 Locate Dell apps Register your computer Dell Help Support SupportAssist Check and update your computer Set up your computer 9 ...

Page 10: ... overview System front view 1 Power button power status LED 2 Hard drive activity light 3 Memory card reader 4 Universal audio microphone connector 5 USB 3 1 Gen 1 ports 2 6 Optical drive 2 10 Chassis overview ...

Page 11: ...t 3 Microphone port 4 VGA port 5 HDMI port 6 USB 2 0 ports 4 7 Service tag 8 Expansion card slots 9 Power connector port 10 Power diagnostics light 11 Kensington security slot 12 Network port 13 Padlock ring 1 14 Padlock ring 2 Chassis overview 11 ...

Page 12: ...cations Operating system Memory specifications Ports and connectors Communications Video Audio specifications Storage Power supply specifications Security hardware Regulatory and Environmental Compliance Physical specifications Table 2 Physical specifications Feature Specifications Height 11 4 inch 290 mm Width 3 6 inch 92 6 mm Depth 11 5 inch 293 mm Weight 19 7 lb 4 8 kg System information Table ...

Page 13: ...d per slot Slot configuration1 4 GB Slot configuration2 8 GB Slot configuration3 16 GB Memory options 4 GB 4 GB x 1 8 GB 4 GB x 2 or 8 GB x 1 12 GB 1 x 4 GB 1 x 8 GB 16 GB 8 GB x 2 or 16 GB x1 24 GB 8 GB x 1 16 GB x1 32 GB 16 GB x 2 NOTE The memory modules are customer replaceable units CRU and it can be upgraded Type Dual channel DDR4 Speed Speed Configuration1 Intel 9th Generation i5 i7 is 2666 ...

Page 14: ...expansion card slot mSATA slots N A SATA slots One SATA slot for 3 5 inch HDD or two SATA slot for 2 5 inch HDD and one SATA slot for ODD M 2 One M 2 2230 slot for WiFi and Bluetooth combo card One M 2 2230 2280 slot for SATA solid state drive NOTE To learn more about the features of different types of M 2 cards see the knowledge base article SLN301626 Communications Ethernet Table 7 Ethernet spec...

Page 15: ...ture Specifications Controller Waves MaxxAudio Pro Type Four channel high definition audio Interface Line in line out and microphone ports supporting 5 1 surround sound High quality speakers Stereo headset mic combo Storage Your computer supports one of the following configurations One 3 5 inch hard drive One M 2 2230 2280 NVMe solid state drive One 3 5 inch hard drive and one M 2 2230 2280 NVMe s...

Page 16: ...roactive Systems Management Discrete TPM 2 0 optional BIOS disable TPM China Only Regulatory and Environmental Compliance Table 15 Regulatory and Environmental Compliance Feature Specifications Regulatory and Environmental Compliance Energy Star 7 1 available in selected configurations only FCC UL mark 1 Million Hr MTBF China only Post RTS Temperature range Operating 10 C to 35 C 50 F to 95 F Stor...

Page 17: ...r restart your computer and try again NOTE After the Dell logo appears you can also press F12 and then select BIOS setup Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system Table 16 Navigation Keys Keys Navigation Up arrow Moves to the previous...

Page 18: ...Bluetooth Device Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system The options are Windows Boot Manager PEBOOT By default all the options are checked You can also deselect any option or change the boot order Boot List Options Allows you to change the boot list option Legacy UEFI default Advanced Boot Options This option allows you...

Page 19: ...nable USB Boot Support default Enable Front USB Ports default Enable Rear USB Ports default NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Front USB Configuration This field enables or disables the front USB configuration Front Port 1 Bottom Right default Front Port 2 Bottom Left default denotes a USB 3 0 capable port Rear USB Configuration This field enab...

Page 20: ...and Hard Drive passwords when the admin password is set Default setting Allow Non Admin Password Changes is selected UEFI Capsule Firmware Update This option controls whether the system allows the BIOS updates through UEFI capsule update packages This option is enabled by default Non Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator ...

Page 21: ...Custom Mode the relevant options for PK KEK db and dbx appear The options are Save to File Saves the key to a user selected file Replace from File Replaces the current key with a key from a user selected file Append from File Adds a key to the current database from a user selected file Delete Deletes the selected key Reset All Keys Resets to default setting Delete All Keys Deletes all the keys NOT...

Page 22: ...ult Power Management screen options Option Description AC Recovery Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected Power Off default Power On Last Power State Enable Intel Speed Shift Technology This option is used to enable or disable the Intel speed shift technology support The option is enabled by default Auto On Time Allows you to set ...

Page 23: ... by default Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps The options are Minimal Thorough default Auto Extend BIOS POST Time This option created an additional pre boot delay 0 seconds default 5 seconds 10 seconds Full Screen Logo This option displays full screen logo if your image match screen resolution The option Enable Full Screen Logo is not sel...

Page 24: ...ols flashing of the system firmware to pervious revisions Allows BIOS Downgrade Enabled by default Data Wipe This field enables user to erase data from all internal storage device BIOS Recovery Allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key Enabled by default First Power On Date This option lets you set Ownersh...

Page 25: ...load window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and setup password Table 17 System and setup password Password type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes...

Page 26: ... or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press...

Page 27: ...e the auto detect feature or manually browse for your model 4 Click Drivers and Downloads 5 Select the operating system installed on your 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your 8 After the download is complete navigate to the folder where you saved the driver file 9 Double click the driver file icon and follow the instructions ...

Page 28: ...Serial IO driver Verify if the drivers for Touchpad IR camera and keyboard and are installed 28 Software ...

Page 29: ...ter Network drivers Install the WLAN and Bluetooth drivers from the Dell support site Table 18 Network drivers Before installation After installation Realtek Audio Verify if audio drivers are already installed in the computer Table 19 Realtek audio Before Installation After Installation Software 29 ...

Page 30: ...vers Install the latest Intel Rapid Storage driver for best performance Using the default Windows storage drivers is not recommended Verify if the default serial ATA drivers are installed in the computer 30 Software ...

Page 31: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or s...

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