Dell 1135N Service Manual Download Page 101

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Alignment and Troubleshooting

4-28

Service Manual

4.2 Troubleshooting

4.2.1 Procedure of Checking the Symptoms

Before attempting to repair the printer ﬁrst obtain a detailed description of the problem from the customer.

Power On

Error LED ON?

Ready or

Power save

Test Print

printing

Quality is

Nomal?

Refer to "Solution

of Image Problem"

Check the

error message.

( Refer to 4.1.10

Error message)

END

- No Power

- Power Module error

- Main PBA error

- Panel PBA error

Green LED on?

Summary of Contents for 1135N

Page 1: ...Dell 1133 1135n Service Manual 07 Apr 2010 ...

Page 2: ...ten permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own ...

Page 3: ...etter 2 Processor Jupiter5 375 Mhz 3 Printer Language Emulations SPL 4 Memory 64 MB Dell 1133 128 MB Dell 1135n 5 Interfaces One USB port One 10 100 Base TX network connector Dell 1135n 6 Toner cartridge Initial 0 7K Sales 1 5K 2 5K two types 7 ADF Dell 1135n The keynote of Product ...

Page 4: ...verview 2 1 2 1 2 Speciﬁcations 2 2 2 1 3 Model Comparison Table 2 9 2 2 System Overview 2 10 2 2 1 Front View 2 10 2 2 2 Rear View 2 11 2 2 3 System Layout 2 12 2 2 4 Engine H W Speciﬁcations 2 19 2 2 5 Engine F W Contol Algorithm 2 27 2 2 6 S W Descriptions 2 29 3 1 Precautions when replacing parts 3 1 3 1 1 Precautions when assembling and disassembling 3 1 3 1 2 Preautions when handling PBA 3 1...

Page 5: ... Fuser Unit 3 12 3 6 2 Main Service parts of Fuser Unit 3 13 3 6 3 Replacing the Main Service part of Fuser Unit 3 15 3 7 LSU 3 22 3 8 Main PBA 3 24 3 9 Drive unit 3 25 3 10 Solenoid 3 26 3 11 FAN 3 26 3 12 Transfer Roller 3 27 3 13 SMPS HVPS board 3 28 3 14 Pick up roller 3 30 3 15 Cassette holder pad 3 30 4 1 Alignment and Adjustments 4 1 4 1 1 Control Panel 4 1 4 1 2 Understanding the Status LE...

Page 6: ... of the malfunction 4 52 4 2 5 The cause and solutions of bad environment of the software 4 61 4 2 6 Fax Phone Problems 4 64 4 2 7 Copy Problems 4 73 4 2 8 Scanning Problems 4 77 4 2 9 Fuser Problems and solutions 4 80 5 1 Block Diagram 5 1 5 2 Connection Diagram 5 2 6 1 Tool for Troubleshooting 6 1 6 2 Acronyms and Abbreviations 6 2 6 2 1 Acronyms 6 2 6 2 2 Service Parts 6 4 6 3 The Sample Patter...

Page 7: ... CASSETTE 27 11 SCANNER_4 in 1 29 12 SCANNER_3 in 1 31 13 COVER PLATEN 33 14 OPE_4 in 1 35 15 OPE_3 in 1 37 16 PLATEN LOW END 39 17 PLATEN LOWER_4 in 1 41 18 PLATEN LOWER_3 in 1 43 19 PLATEN UPPER_4 in 1 45 20 PLATEN UPPER_3 in 1 47 21 PLATEN SHEET 49 22 ASSY_ADF_BASE 51 23 ASSY INPUT TRAY 53 24 ASSY_ADF_COVER 55 25 ASSY_PAPER PATH 57 26 ASSY_DRIVING_MODULE 59 Contents attached Exploded Views Part...

Page 8: ...k or ﬁre haz ards 3 Laser Safety Statement The Printer is certiﬁed in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certiﬁed as a Class I laser product con forming to the requirements of IEC 825 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any hum...

Page 9: ...onnector must be inserted completely otherwise a poor contact could cause overheating possibly leading to a ﬁre When removing the power connector grip ensure the power switch is turned off ﬁrst then grip it ﬁrmly and pull 7 Take care of the power cable Do not allow it to become twisted bent sharply round corners or other wise damaged Do not place objects on top of the power cable If the power cabl...

Page 10: ... following procedures before dismantling the printer or replacing any parts 1 Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard or network card is replaced 2 Ensure that power is disconnected before servicing or replacing any electrical parts 3 Disconnect printer interface cables and power cables 4 Only use approved spare parts Ensu...

Page 11: ...er weighs 23 34 lbs Dell 1133 25 44 lbs Dell 1133n including toner cartridge and cassette Use safe lifting and handling techniques Use the lifting handles located on each side of the machine Back injury could be caused if you do not lift carefully 4 Ensure the printer is installed safely The printer weighs 23 34 lbs Dell 1133 25 44 lbs Dell 1133n ensure the printer is installed on a level surface ...

Page 12: ...revent electrostatic charge buildup in the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classiﬁed as anti static can generate electrical charges sufﬁcient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufﬁcient to...

Page 13: ...feature Dell 1133 3 in 1 Dell 1135n 4 in 1 Interfaces One USB port One 10 100 Base TX network connector Dell 113 n 6 Toner cartridge Initial 0 7K Sales 1 5K 2 5K two types 7 ADF Dell 1135n 1 Print Copy Speed 23 ppm in letter 2 Processor Jupiter5 375 Mhz 3 Printer Language Emulations SPL 4 Memory 64 MB Dell 1133 128 MB Dell 1135n ...

Page 14: ...64bit Vista 32 64bit Various Linux OS including Red Hat 8 9 Fedora Core 1 4 Mandrake 9 2 10 1 and SuSE 8 2 9 2 Mac 10 3 10 4 10 5 WHQL Windows 2000 XP 2003 Server Vista 32 64bits Windows 2000 XP 2003 Server Vista 32 64bits Wired network Protocol N A TCP IP Ethertalk SNMP HTTP 1 1 Wired network Supporting OS N A Windows 2000 XP 32 64bits 2003 Server Vista 32 64bits NetWare 5 x 6 x Mac OS 8 6 9 2 10...

Page 15: ...ever comes ﬁrst 50 000 sheets or 5 years whichever comes ﬁrst 2 1 2 2 Print Speciﬁcations Items Dell 1133 Dell 1135n Method Laser Beam Printing Laser Beam Printing Speed Simplex Up to 22 ppm letter Up to 22 ppm letter FPOT letter Less than 19sec from sleep mode Less than 10sec from stanby mode Less than 19sec from sleep mode Less than 10sec from stanby mode Warm up Less than 60 seconds from power ...

Page 16: ...en only Poster Yes Platen only Duplex Copy N A N A Duplex Print Manual Manual 2 1 2 4 Scan Speciﬁcations Items Dell 1133 Dell 1135n Scanning Device Color 1200 dpi CIS Contact Type Image Sensor Module Color 1200 dpi CIS Contact Type Image Sensor Module Supported OS Windows 98 Me NT4 0 2000 XP Various Linux OS via USB interface only including Red Hat 8 0 9 0 Fedora Core 2 9 Mandrake 9 0 10 2 and SuS...

Page 17: ... N A 40 sheets 20 lb 2 1 2 5 Fax Speciﬁcations Items Dell 1133 Dell 1135n Compatibility N A ITU T Group 3 ECM Applicable line N A Public Switched Telephone Network PSTN Modem Speed N A 33 6 Kbps Transmission Speed N A Approx 3 seconds per page Compression Mode N A MH MR MMR JBIG JPEG Scan Speed N A Std Approx 2 5 seconds per page LTR Fine S Fine Approx 5 seconds per page LTR Fax mode N A Standard ...

Page 18: ...city N A N A Manual Tray Capacity 1 sheet 80g 1 sheet 80g Media Sizes A4 A5 A6 Letter Legal Folio Oﬁcio Executive ISO B5 JIS B5 3 x5 Monarch No 10 DL C5 C6 A4 A5 A6 Letter Legal Folio Oﬁcio Executive ISO B5 JIS B5 3 x5 Monarch No 10 DL C5 C6 Media types Plain paper Thick Paper Thin Paper Recycled Paper Archive Paper Transparency Envelope Labels Post Card Card stock Custom Plain paper Thick Paper T...

Page 19: ... cartridge yield in accordance with ISO IEC 19752 Initial Average Cartridge Yield 1K standard pages Standard Average Cartridge Yield 1 5K standard pages High Yield Average cartridge Yield 2 5K standard pages Declared cartridge yield in accordance with ISO IEC 19752 Key Electronic key CRUM Only Electronic key CRUM Only Code 2 1 2 8 Consumables FRU Item Image Part code Life Fuser JC91 00945A 220V JC...

Page 20: ...ing performance application software connecting method media type media size and job complexity Copy Speed is based on Single Document Multiple Copy Condition Standard resolution MMR JBIG Maximum modem speed Phase C by ITU T No 1 Chart Memory Tx ECM Condition ITU T No 1 Chart Standard Resolution Sound Pressure Level ISO7779 May be affected by operating environment printing interval media type and ...

Page 21: ... Copy Resolution 600 x 600 dpi 600 x 600 dpi 600 x 300 dpi Scan Mode Scan To PC Scan To PC Scan To PC Resolution optical 1 200 x 1 200 dpi 600 x 600 dpi 600 x 2 400 dpi Resolution Enhanced 4 800 x 4 800 dpi 4800 x 4800 dpi 9 600 x 9 600 dpi Fax Modem Speed 33 6 Kbps 33 6 Kbps 14 4 Kbps Memory 4 MB 2 MB 16 MB Paper Input Capacity 250 Cassette 150 sheets 250 Cassette ADF Capacity 40 sheets 30 sheets...

Page 22: ...stration may differ from your machine depending on its model 1 Document feeder cover 7 Handle 13 Toner cartridge 2 Document feeder width guides 8 Tray 1 14 Manual tray paper width guides 3 Document feeder input tray 9 Manual tray 4 Document feeder output tray 10 Front door 15 Scanner lid 5 Output support 11 Document output tray 16 Scanner glass 6 Front door handle 12 Control panel ...

Page 23: ...11 Service Manual 2 2 2 Rear View This illustration may differ from your machine depending on its model 1 Network port 5 Power receptacle 2 USB port 6 Rear door 3 Telephone line socket 7 Rear door handle 4 Extension telephone socket EXT ...

Page 24: ...Frame Feeding Developing Driving Transferring Fusing Cabinet and H W comprising the main control board power board operation panel PC Interface 1 2 15 14 12 11 4 3 5 7 6 10 8 9 13 1 Top out bin delivery roller 2 Fusing roller 3 LSU 4 Toner Cartridge 5 OPE 6 ADF 7 Platen 8 Feed roller 9 Separation Pad 10 Pick up roller 11 Transfer roller 12 OPC 13 Cassette 14 Pressure roller 15 Fuser Exit roller ...

Page 25: ...papers from invoice to legal size paper It has a paper existence sensing function Capacity 250 sheets 75g 20lb paper standard paper arranging function various size papers accepting function In the front side there is a paper level indicator 3 Pick up roller It initializes paper transport out of the cassette The Pickup Roller is driven by a solenoid 4 Registration roller It has a paper registration...

Page 26: ... There is no PTL Ass y Life Span Print over 50 000 sheets in15 30ଇ 2 2 3 3 Driver Assy In Dell 1133 1135n the driving device consisted of Φ55 BLDC motor OPC Pick up Feed gear block all mounted as an assembly Driving Frequency BLDCΦ55 Motor 2200rpm 1650 Clock It is a power delivery unit by gearing BLDCΦ55 Motor Pickup Feeder Developer Fuser Duplex ...

Page 27: ...mperature 170ଇ Gଇ 2 Thermistor It is a temperatrue detecting sensor Temperature Resistance 7 180 ଇ 3 Heat roller The heat roller transfers the heat from the lamp to apply a heat on the paper The surface of a heat roller is coated with Teﬂon so toner does not stick to the surface 4 Pressure roller A pressure roller mounted under a heat roller is made of a silicon resin and the surface also is coate...

Page 28: ...en overheated 2nd protection device Software cuts off when overheated 3rd protection device Thermostat cuts off main power Safety device A fuser power is cut off when a front cover is opened Maintain a temperature of fuser cover s surface under 80ଇ for user and attach a caution label at where customer can see easily when customer open a rear cover ...

Page 29: ...ized with the paper feeding speed The HSYNC signal is created when the laser beam from LSU reaches the end of the polygon mirror and the signal is sent to the controller The controller detects the HSYNC signal to adjust the vertical line of the image on paper The HSYNC signal is used to synchronize the image data with the left margin of the paper The one side of the polygon mirror is one line for ...

Page 30: ...etic 1 element contacting method Toner Non magnetic 1 element shatter type toner Charging capacity 39 1 3 μC g Average OD 8 0 0 5ໃ Toner Toner Qty 30gf 40gf 80gf Initial 1K Sales 1k 2 5k The life span of toner 1k 2 5k sheets ISO 19752 Pattern letter standard Toner Residual Sensor Dot count with CRUM CRU Monitor OPC Cleaning Collect the toner by using cleaning blade Handling of wasted toner Waste r...

Page 31: ...ntrol to driver components and fan driving The signals from the paper feed jam sensor and paper empty sensor are directly inputted to the main board LSU ADF PLATEN MOTOR OPE CIS FUSER SMPS HYPER OUT BIN FULL CRUM SPEAKER LINE EXT Pick up Clutch BLDC REGI CLUTCH FAX CONEXANT FAX CONEXANT DDR2 SDRAM DDR2 SDRAM Jupiter 5 Jupiter 5 Network IC Network IC PLATEN MOTOR IC PLATEN MOTOR IC EEPROM EEPROM US...

Page 32: ...mpatibility Engine Controller LSU Interface Unit Step Motor 2 Channels PWM 8 Channels ADC 4 Channels b Memory Flash Memory It stores System Program and downloads the System Program through PC Interface and in case of model for export it compresses the PCL font then stores it Capacity 8M Byte NOR Flash Access Time 90ns Page read Time 25ns DRAM It is used as Swath Buffer System Working Memory Area e...

Page 33: ...tialization of paper feed then the LED warning light will be display RED color The toner cartridge detection is monitored by the CRUM sensors If all of the CRUM sensors are off the CPU knows the cartridge is not in the machine and takes appropriate action by turning on the out of toner light If the CRUM sensors do not detect that the correct cartridge is inserted the CPU will display the toner car...

Page 34: ...e high voltage for THV MHV BIAS and supplied to the high voltage OPC cartridge and transfer roller for optimum latent image and toner transfer quality It is the power source of entire system It is assembled by an independent module so it is possible to use for common use It is mounted on the side of the machine It is consisted of the SMPS portion which supplies the DC power for driving the system ...

Page 35: ...ing Time 50 ms Max Output Control Signal MHV PWM CPU is HV output when PWM is Low Cleaning Voltage THV 1 2KV 15 The Transfer Voltage is not outputted because the THV PWM is controlled with high The Transfer Voltage is outputted because the THV Enable Signal is controlled with low The output ﬂuctuation range is big because there is no Feedback control connection Resistor Developing Voltage DEV Inpu...

Page 36: ...Power NO ITEM CH1 CH2 Remark 1 CHANNEL NAME 5 0V 24 0V 2 CONNECTOR PIN CON 14 5V PIN 7 15 16 GND PIN 4 8 13 14 CON 14 24V PIN 5 6 GND PIN 4 8 13 14 CON 14 24VS PIN 9 10 11 3 Rated Output 5 1V 5 4 845 5 355V 24V 10 21 6 26 4V 4 Max Output Current 1 0 A 2 0 A Peak Loading Current 1 2 A 2 3 A 6 RIPPLE NOISE Voltage Under 100mVp p Under 500mVp p 7 Normal output 5 0W 43 2W 8 Maximum output 6 0W 55 2W 9...

Page 37: ...ion and is controlled by a dual Chip Set Solution CX86710 SFX336 This Modem Chip adds SSD System Side Device for interfacing between LSD and DIB of FM336Plus Core CX20493 LSD This Modem Chip LIU Line Interface Unit is controlled by SSD and satisﬁes each PSTN requirement by modulating the internal conﬁguration with connecting Tel Line ...

Page 38: ...on Algorithm on Text mode and Photo mode When scanning at machine and or on PC Scan the data is stored in a Scan Buffer without algorithm Shading and Gamma Correction are executed immediately in every mode then processing is executed later Scan Image Control Speciﬁcation ཛ Minimum Scan Line Time 0 75ms 300dpi ཛྷ Scan Resolution Max 1200DPI ཝ Scan Width 216mm ཞ main function Internal 10bit ADC White...

Page 39: ...n t be ON It is a status that the leading edge of the paper already passes the feed sensor JAM 1 The trailing edge of the paper must clear the Feed Sensor after predetermined time The feed sensor cannot be OFF The leading edge of the paper must detect the Exit Sensor within a predetermined after leaving the Feed Sensor The exit sensor cannot be ON The paper exists between the feed sensor and the e...

Page 40: ...ed range too hot for proper operating temperature an Over Heat Error will occur An error message will be displayed on the Control Panel alerting the customer The engine stops all functions and keeps it at the error state until the issue is resoled by a qualiﬁed technician 2 2 5 4 LSU LSU receives the image data from PVC or HPVC and makes the latent image on OPC surface It uses the single beam LD T...

Page 41: ...d Language which the printer can understand and transfers data to spooler 3 Stand alone Application that offers the various printing application PSU Printer Settings Utility Printer Status Monitor Network Management in Window system 4 Web based Application that offers the same functions as Stand alone Application and RDC Remote Diagnosis Control in Web environment Firmware is made up of 1 Applicat...

Page 42: ...ctions for the printer management of printing job printer administration Status monitor to monitoring the printer status by real time in Web independent environment on OS 3 Stand alone Application that is a similar Window software as same as above 2 4 Port Monitor that manages the network communication between spooler and Network Interface Card or various additional application and Network Interfa...

Page 43: ...s data from the Host and then selects the emulation ﬁt to data and start selected one After emulation job ends Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process 2 Network Interface Card After the user starts to print their document to PCL string or compressed GD...

Page 44: ... damage a PB always used approved anti static precautions when handling or storing a PB Prec utio s whe movi d stori PBA 1 Please keep PB in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PB where it is exposed to direct sunlight Prec utio s whe re l ci PBA 1 Disconnect power connectors ﬁrst before disconnecting other cables 2 Do not touch any soldered connections c...

Page 45: ...BL SW H1 2 6 3 269 D I E M I B ET S EW T PT PE BH S M3 L6 P WHT SW H1 7 6 3 264 ME B SE PI UP S EW T PT PE PWH B M3 L6 P WHT SW H1 1 6 3 2 2 LSU S EW T PT PE BH B M3 L P BL SW H1 9 6 3 2 2 LSU SUB LD S EW T PT PE BH B M3 L P BL SW H1 2 6 3 196 O E MIDDLE SS S EW T PT PE PWH B M3 L1 I PLT SW H1 4 6 3 264 O E O T SS S EW T PT PE PWH B M3 L6 P WHT SW H1 3 6 3 2 2 T ID E TO E IT S EW T PT PE BH B M3 L...

Page 46: ...B SE PI UP S EW T PT PE PWH B M3 L6 P WHT SW H1 1 6 3 2 2 LSU S EW T PT PE BH B M3 L P BL SW H1 9 6 3 2 2 LSU SUB LD S EW T PT PE BH B M3 L P BL SW H1 2 6 3 196 O E MIDDLE SS S EW T PT PE PWH B M3 L1 I PLT SW H1 2 6 3 264 O E O T SS S EW T PT PE PWH B M3 L6 P WHT SW H1 3 6 3 2 2 T ID E TO E IT S EW T PT PE BH B M3 L P BL SW H1 4 6 3 196 OPE S EW T PT PE PWH B M3 L1 I PLT SW H1 4 6 3 196 PL TE S EW...

Page 47: ... d e ssem ly 3 4 Service Manual 3 3 Cover 3 3 1 Front Cover 3 3 2 Rear Cover 1 Take off the cassette 2 Take off the front cover by removing both hooks 1 emove screws on back side of printer 2 emove the rear cover ...

Page 48: ...ssem ly d e ssem ly 3 Service Manual 3 3 3 Right Left Cover 1 emove the front cover and rear cover 2 Lift up the scanner slightly 3 emove the Left ight cover by removing hooks of right left top bottom side ...

Page 49: ...Dis ssem ly d e ssem ly 3 6 Service Manual 3 4 Scanner and ADF 3 4 1 ADF unit 1 emove the D connector cover 2 Unplug the connector 3 Lift the D unit up and release it ...

Page 50: ...Dis ssem ly d e ssem ly 3 7 Service Manual 3 4 2 ADF roller 1 emove 3 E rings 2 Pull the shaft to the direction of arrow 3 Take off the D roller assembly ...

Page 51: ...m ly 3 Service Manual 3 4 3 OPE Unit 3 4 4 Platen unit 1 Pull up the OPE unit There are 4 hooks 2 Take off the OPE PB after remove 4 screws and 2 connectors 1 emove the OPE unit 2 emove 2 screws 3 Lift up cover scan upper ...

Page 52: ...Dis ssem ly d e ssem ly 3 9 Service Manual 3 4 5 CIS unit 1 emove IS cable 3 Lift IS and release it ...

Page 53: ...y d e ssem ly 3 1 Service Manual 3 5 Middle Cover 1 emove the rear left right cover 2 Unplug 4 connectors including a lat cable 3 Lift up the scanner slightly 4 Push up both hooks from the bottom of middle cover ...

Page 54: ...Dis ssem ly d e ssem ly 3 11 Service Manual Lift up the scanner slightly angle 7 双 and remove the scanner 6 Unplug 1 connector 7 elease the middle cover after removing 4 screws ...

Page 55: ...sem ly d e ssem ly 3 12 Service Manual 3 6 Fuser Unit 3 6 1 Whole Fuser Unit 1 emove the rear and left cover 2 emove 4 screws 3 Unplug the 2 connectors from SMPS board and Main board 4 Take off the user unit ...

Page 56: ...e Manual 3 6 2 Main Service parts of Fuser Unit Photo P rt code P rt me 1 61 7 1 2 SP I ES 2 4713 1212 22 L MP H LO E 3 39 19 H ESS USE OI T 4 39 1 2 H ESS USE 67 41 P USE L MP L 6 67 414 P USE L MP 7 61 7 116 SP I TS 66 2364 TU TO E IT ...

Page 57: ...l Photo P rt code P rt me 9 61 1 HOLDE TU TO 1 66 236 L E LI M L 11 66 2366 LE E LI M 12 4712 1 31 THE MOST T 13 61 34 UIDE I PUT 14 61 36 UIDE L W 1 61 7 1 SP I TS 16 72 4 361 PMO OLLE E IT 17 61 7 976 SP I ET USE E IT 1 O EL 7 2 1 3 E SE BE I ...

Page 58: ...Dis ssem ly d e ssem ly 3 1 Service Manual 2 3 6 3 Replacing the Main Service part of Fuser Unit 3 6 3 1 Spring Es Separate it as take up the circle area of Spring Es from hook ...

Page 59: ... up the checking point and push to right side and then disassemble aution Do not touch the roller surface of fuser inside 2 Disassemble ctuator Exit from Holder ctuator 3 Disassemble Spring Ts from the actuator 3 6 3 2 Actuator Exit and Holder Actuator ...

Page 60: ...m ly 3 17 Service Manual 3 6 3 3 Cap Fuser lamp R Cap Fuser Lamp L Press the hook end of latch away from the cover fuser to which it is latched and separate it Cap Fuser Lamp L Cap Fuser Lamp R aution Don t bend the stud ...

Page 61: ... Service Manual 3 6 3 4 Lamp HalogenG 1 Pull out the harness Harness user oint Harness user which is connected at user Lamp Halogen nd loose the two screws Left side ight side each one in the red circle 2 elease the Lamp Halogen ...

Page 62: ...oint and Harness Fuser AC 1 Pull out the connected part from L efer to 3 4 3 4 Lamp Halogen disassemble method 2 Pull out the connected part from Thermostat nd separate the harness from the user 3 6 3 6 Thermostat Loose the two screws in the red circle and separate it ...

Page 63: ...Dis ssem ly d e ssem ly 3 2 Service Manual 3 6 3 7 Lever Link Jam R Lever Link Jam LGG fter removing the E ring and Washer Plain separate the lever Cap Fuser Lamp R Cap Fuser Lamp L ...

Page 64: ... 6 3 8 Guide InputG After loose the ﬁxed one screw on Guide Input Disassemble it 1 Disassemble Spring Etc user Exit aution Do not touch the roller surface of fuser inside 2 Disassemble Pmo oller Exit 3 6 3 9 Pmo Roller Exit Spring Etc Fuser ExitG ...

Page 65: ...e ssem ly 3 22 Service Manual 1 Disassemble Spring Ts 2 Turn around the uide claw aution Do not touch the roller surface of fuser inside 3 eep holding and push to underneath 3 6 3 10 Guide Claw Spring Ts 6107 001800 ...

Page 66: ...Dis ssem ly d e ssem ly 3 23 Service Manual 3 7 LSU 1 emove the Middle cover efer to 3 2 emove 3 screws and unplug 2 connectors 3 elease the LSU from the rame ...

Page 67: ...Dis ssem ly d e ssem ly 3 24 Service Manual 3 8 Main PBA 1 emove the left cover 2 Take off the cover after removing 1 screw 3 Take off the Main PB after removing 4 screws and all connectors ...

Page 68: ...ual 3 9 Drive unit 1 emove the Main PB refer to 3 2 Take off the PB shield after removing 4 screws 3 emove 6 screws 4 Take off the Drive Unit after removing 1 connector Note emove the motor of drive unit after removing 4 screws if necessary ...

Page 69: ...e Drive unit refer to 3 2 Take off the solenoid after removing 1 screw 3 To remove the solenoid B take off the bracket after removing 3 screws 4 emove the gears Take off the solenoid B after removing 1 screw 1 emove the right cover 2 emove 1 screw and 1 connector 3 Take off the ...

Page 70: ... ly 3 27 Service Manual 3 12 Transfer Roller 1 Open the front cover 2 Take out the toner cartridge 3 Take off the transfer roller by release its right shaft from hook Cautions Do not touch the surface of the Transfer oller ...

Page 71: ...nual 3 13 SMPS HVPS board 1 Take out the assette unit 2 emove rear right cover refer to 3 3 3 rear cover 3 emove 11 screws bottom x 9 rear x 2 and 2 connector SMPS x 1 an x 1 4 Turn the board shield over as shown below Unplug the connector ...

Page 72: ...Dis ssem ly d e ssem ly 3 29 Service Manual Take off the SMPS H PS board after removing 9 screws and connector ...

Page 73: ...al 3 15 Cassette holder pad 1 Take out the assette unit 2 Take off the holder pad by unhooking both latches 3 14 Pick up roller 1 Take out the assette unit 2 arefully turn the printer over 3 Take off the pick up roller after removing 1 screw ...

Page 74: ...ts model 4 Alignment and Troubleshooting 1 ID Copy You can copy both sides of the ID Card like a driver s license to a single side of paper 2 Reduce Enlarge Makes a copy smaller or larger than the original 3 Display Shows the current status and prompts during an operation 4 Status Shows the status of your machine 5 Fax Activates fax mode 6 Copy Activates copy mode 7 Scan Activates scan mode 8 Arro...

Page 75: ...or stored fax numbers or email addresses 14 Redial Pause In standby mode redials the last number Also in edit mode inserts a pause into a fax number 15 On Hook Dial Performs same as you hold a handset under the telephone line is engaged 16 Start Starts a job 17 Stop Clear Stops an operation at any time The pop up window appears on the screen showing the current job that the user can stop or resume...

Page 76: ...lable menus 5 OK Conﬁrms the selection on the screen 6 Back Sends you back to the upper menu level 7 ID Copy You can copy both sides of the ID Card like a driver s license to a single side of paper 8 Scan to Sends scanned data 9 Reduce Enlarge Makes a copy smaller or larger than the original 10 Stop Clear Stops an operation at any time The pop up window appears on the screen showing the current jo...

Page 77: ... new cartridge for replacement You may temporarily increase the printing quality by redistributing the toner On A toner cartridge has almost reached its estimated cartridge lifea It is recommended to replace the toner cartridge A paper jam has occurred The cover is opened Close the cover There is no paper in the tray Load paper in the tray The machine has stopped due to a major error Check the dis...

Page 78: ...der a warning message appears on the display screen 1 Remove any remaining originals from the document feeder 2 Open the document feeder cover 3 Gently remove the jammed original from the document feeder If you see no paper in this area go to step 5 4 Close the document feeder cover Reload the originals you removed if any in the document feeder 5 Open the scanner lid ...

Page 79: ...the original from the feed area by carefully pulling it to the right using both hands 7 Close the scanner lid Load the removed pages back into the document feeder Note Ensure the number of originals you place in the ADF does not exceed its tray capacity 1 scanner lid ...

Page 80: ...ended side of the print media is facing down in the tray or facing up in the manual tray 4 1 3 3 Clearing paper jams When a paper jam occurs a warning message appears on the display To resume printing after clearing paper jams you must open and close the front door In tray 1 1 Open and close the front door The jammed paper is automatically ejected from the machine If the paper does not exit go to ...

Page 81: ...aper out of the machine 2 Open and close the front door to resume printing Inside the machine 1 Open the front door and pull the toner cartridge out lightly pushing it down 2 Remove the jammed paper by gently pulling it straight out 3 Replace the toner cartridge and close the front door Printing automatically resumes ...

Page 82: ...ammed paper or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 Pull the pressure levers down and remove the paper Return the pressure levers to their original position If you do not see the jammed paper go to next step 5 Pull the fuser cover levers down and remove the paper Return the fuser cover levers to their original position 6 Close the rear cover...

Page 83: ...Alignment and Troubleshooting 4 10 Service Manual 4 1 4 Paper Path Sc er P rt i e P rt Sc er P rt i e P rt ...

Page 84: ... ame Set IP ddress Manual DH P BOOTP Show IP ddress T P IP IPv6 IPv6 ctivate DH P v6 onfig outer DH P ddress DH P Off Ethernet Speed uto 1 M Half 1 M ull 1 M Half 1 M ull lear Settings etwork Info etwor Machine Setup Machine ID Machine ax o Date Time lock Mode Language Default Mode Power Save Timeout ob Timeout ltitude dj Toner Save Paper Setup Paper Size Paper Type Paper Source Wide 4 Sound olume...

Page 85: ...hile in Tech mode the machine still performs all normal operations To enter the Tech Mode To enter the Tech Mode press the buttons as following 4 in 1 Model Menu 1 9 3 4 Menu 3 in 1 Model Menu ID Copy Left Right Menu Back And the LCD brieﬂy displays Tech Mode the machine has entered service tech mode After entering the tech mode select the item you want by using a button on control panel ...

Page 86: ...n Toner Low Level 1 30 10 Common Clear Count Total Page Count Enter Password Common Common 4 in 1 Engine Footer Off Common On Common Width Sensor On Common Off Common Machine Test Switch Test REDUCE_PANEL Common COMPLETE_PANEL Common Modem Test 4 in 1 Dram Test Common Rom Test Common Shading Test Adjust Shading Shading Print Common Restart Machine Common Report All Report Common Conﬁguration Commo...

Page 87: ...33 6Kbps as default setting Error Rate When the error rate is about exceed the set value the Baud rate automatically adjusts to 2400 bps This ensures that the error rate remains below the set value You can select the rate between 5 and 10 Clear All Memory The function resets the system to factory default settings This function is used to reset the system to the initial value when the product was f...

Page 88: ...odem If no transmission signal sound is heard it means the modem portion of the mainboard malfunctioned has malfunctioned Dram Test Use this feature to test the machine s DRAM The result appears in the LCD display If all memory is working normally the LCD shows O K ROM TEST Use this feature to test the machine s ROM The result and the software version appear in the LCD display FLASH VER 1 00 V ENG...

Page 89: ...t and Troubleshooting 4 16 Service Manual Report Conﬁguration Report This report shows the status of the user selectable options You may print this list to conﬁrm your changes after changing settings Dell 1135n ...

Page 90: ...Alignment and Troubleshooting 4 17 Service Manual ...

Page 91: ...lignment and Troubleshooting 4 18 Service Manual Supplies Information Report This report shows the status of toner cartridge This report includes toner remaining average area coverage installed date etc ...

Page 92: ...so as to more easily service the printer Method to enter 1 After turn on the system power check the Ready message on the LCD 2 To enter the EDC Mode Push the buttons outlined below in the order outlined Menu Stop Left arrow Back OK Right arrow 3 The message COMPONENT TEST Press Menu Key display on the LCD 4 To get out of the EDC Mode Press the Stop key ...

Page 93: ...If OK key is pushed after ON displayed motor will be run Main motor will auto stop after 60 seconds and OFF message will be displayed Slow If OK key is pushed after ON displayed motor will be slowly run Main motor will auto stop after 60 seconds and OFF message will be displayed 3 Fan Test Item Description Fuser Fan If OK key is pushed after ON displayed fan will be run Fuser fan will auto stop af...

Page 94: ...ey is pushed after ON displayed motor will be run 1 message will be displayed Hsync If OK key is pushed after ON displayed motor will be run 1 message will be displayed 7 DEV Control Item Description THV If OK key is pushed after ON displayed THV will be turned on THV If OK key is pushed after ON displayed THV will be turned on Dev Bias If OK key is pushed after ON displayed Dev Bias will be turne...

Page 95: ...nd reset Special Mode Update 1 Power On While Pressing Stop Clear Button It displays download mode message 2 Send ROM ﬁle via USB 3 It will automatically update and reset Note You can refer to the F W Version Info by pressing Menu 1 9 3 If the machine is still not fyou cannot necessary you should perform factory clearing Menu 1 9 3 Start Dell 1135n Menu ID Copy Left Right Menu Start Dell 1133 afte...

Page 96: ...essure roller 3 harging roller 7 using roller 4 Supply oller 7 6 1 5 2 3 4 oller Period mm Phe ome o De ective rt OP Drum 7 mm White and Black Spots Toner artridge Developing oller 3 2mm White spot Horizontal black band harging oller 26 7mm Black Spot and line and periodic band Supply oller 47 mm Periodic Band by little difference of density Transfer oller 47mm host Damaged image by abnormal trans...

Page 97: ...ain If the problem persists wait an hour or so for the line to clear and try again Or turn the ECM mode on No Answer The receiving fax machine has not answered after several redial ttempts Try again Make sure that the receiving machine is operational and has paper Stop Pressed Stop Clear has been pressed during an operation Try again ADF COVER OPEN ERROR The ADF cover is opened Close the ADF cover...

Page 98: ... is defective replace it 5 If error persists replace the fuser 6 If error persists replace the SMPS HVPS board Install Toner Install it The toner cartridge is installed improperly or not installed Reinstall the toner cartridge two or three times to conﬁrm it is seated properly If the problem persists the toner cartridge is not being detected Memory Full Remove Job The memory is full Press the left...

Page 99: ...ber 4 Check the feed sensor in EDC mode If it is defective replace it Paper Jam in Tray1 Paper has jammed in the tray1 area 1 Clear the jam 2 If the message does not clear check the following If pick up roller does not rotate and paper does not feed check the pick up clutch 3 If Pickup roller is rotating but the paper is not feeding replace the pick up rubber 4 Check the feed sensor in EDC mode If...

Page 100: ...r cartridge with a Samsung genuine toner cartridge Self Diagnostics Please wait The engine in your printer is checking some problems detected Please wait a few minutes Sleeping The machine is in the power save mode When data is received it switches to on line automatically Too many Faxes Remove Job Too many faxes are received Remove received fax ...

Page 101: ...o repair the printer ﬁrst obtain a detailed description of the problem from the customer Power On Error LED ON Ready or Power save Test Print printing Quality is Nomal Refer to Solution of Image Problem Check the error message Refer to 4 1 10 Error message END No Power Power Module error Main PBA error Panel PBA error Green LED on ...

Page 102: ...k vertical band occur in the printing 3 Partly depression or deformation on the surface of the transfer roller 2 Scratched surface of the charge roller in the toner cartridge 1 Damaged develop roller in the Toner cartridge Deformed Doctor blade or cleaning blade If causes 1 and 2 occur in the toner cartridge replace the toner cartridge and try to print out Replace the transfer roller if occurred a...

Page 103: ...r particles between the toner cartridge roller and blade In case the life of the toner cartridge has been expired white lines or light image occur in front of the image 1 Foreign matter stuck onto the window of internal lenses of LSU mirror Foreign matter stuck onto the window Clean the LSU window with recommended cleaner IPA Clean the window with a clean cotton swab Replace the toner cartridge No...

Page 104: ...cts of the voltage terminals to developer Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper particles 1 Clean the right Gear that has relatively small gap of the teeth in the OPC 2 If the malfunction persists replace the developer OPC Drum 75 5mm Developing Roller 35 2mm Charging Roller 26 7mm Supply Roller 47 5mm Transfer Roller 47mm...

Page 105: ...1 Clean foreign substances stuck on the OPC location equivalent to black spots and white spots with a dry cotton cloth 1 The transfer roller has expired 50 000 sheets Replace it 2 In case of 47 mm interval unremovable in 1 take measures as to replace the developer cartridge and try to print out 3 Clean the inside of the set against the paper particles and foreign matter in order not to cause the t...

Page 106: ...een the high voltage terminal in the HVPS 4 Abnormal output from the HVPS Run self test and check 1 4 Check if the Toner Save mode is off Check if the density is light No 1 Replace the toner cartridge and try to print out No 2 Instruct the customer that the machine has to be at average room temperate in order to produce good copy quality No3 Clean any contaminated terminals Replace the HVPS if the...

Page 107: ...between power supply in the side of the Toner cartridge and charge terminal of HVPS 3 VD0 signal of the Main PBA is Low state 1 No charge voltage in the engine board Check the state of the connector which connects the engine board and HVPS 1 Clean the high voltage charge terminal 2 Replace the HVPS if not solved by the above direction 1 and 2 Replace the LSU Unit or Main PBA ...

Page 108: ...2 The life of the Toner cartridge has expired 1 The pressure force on the left and right springs of the transfer roller is not even the springs are damaged the transfer roller is improperly installed or the transfer roller bushing or holder is damaged Replace both the left and right Spring Holder Occur in the toner cartridge gently shake the toner cartridge Replace the toner cartridge and try to p...

Page 109: ...s character exist less than 2 per a page or has machine been left used for a long time The toner cartridge is basically designed to print 7K sheets with 5 image If it prints more than 8K sheets with 2 coverage a background can occur Replace the toner cartridge when the life span of it has been ended The A S is not guaranteed if using a recyled the toner cartridger 1 If the problem is still not sol...

Page 110: ...d contacts caused by contamination from toner particles between high voltage terminal in the main body and the one in the HVPS board 3 The life of toner cartridge is expired 4 Transfer roller lifetime 50K sheets has expired Clean any contaminated terminals Occur in the toner cartridge replace the toner cartridge and try to print out Replace the engine board if not solved by the above directions 1 ...

Page 111: ...emperature below 10 6 Damaged cleaning blade in the toner cartridge Instruct the customer that the machine has to be at average room temperate in order to produce good copy quality Occur in the toner cartridge replace the toner cartridge and try to print out Continue ...

Page 112: ...hole printing When printing on card stock or transparencies using manual feeder When printing on card stock thicker than normal paper or transparencies such as OHP higher transfer voltage is required Select Thick Mode on paper type menu from the software application and after using returning to the original mode is recommended 75 5 ...

Page 113: ...ice Manual 11 Ghost 3 Fuser Description Ghost occurs at 75 4 mm or 77 5mm intervals The temperature of the fuser is being maintained too high Disassemble the fuser Unit Clean the Fuser Rollers and Thermistor Caution can be deformed 75 4 77 5 ...

Page 114: ... at 47 5mm intervals 1 The life of the developer may be expired 2 The abnormal voltage and bad contact of the terminal of the supply roller Occur in the developer cartridge replace the developer and try to print out Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary 47 5 ...

Page 115: ... printed page is stained 2 If the transfer roller is contaminated stains on the face of page will occur 1 Toner leakage due to improperly sealed toner cartridge Replace the toner cartridge If the transfer roller is contaminated run PC Cleaning Mode Print 2 or 3 times And perform Self Test 2 or 3 times to remove contamination ...

Page 116: ...r roller is contaminated 1 Replace the transfer roller if contaminated severely 2 Perform the OPC Cleaning Mode Print 2 or 3 times Run Self Test to remove the contamination of the transfer roller Disassemble the fuser and clean the H R Heat Roller and P R Pressure roller And check the area between H R and Thermistor If contaminated clean the thermistor be careful not to bend its mounting bracket 4...

Page 117: ...al 15 Blank Page Print out 1 Description Blank page is printed Bad ground contacts in OPC and or toner cartridge 1 Check if the Ground OPC is defective set inside right side 2 Remove contamination of the terminals of the toner cartridge and the unit ...

Page 118: ... on several blank pages print 1 Bad ground contacts in OPC and or toner cartridge Remove contamination of the terminals of the toner cartridge 2 Abnormal solenoid 1 Perform the engine self test using EDC Mode to check if the Solenoid is normal 2 If not solved by the above directions 1 2 Replace the engine board 3 Turn the power off delete the data of PC and try printing again ...

Page 119: ... Service Manual 4 2 3 The cause and solution of the bad discharge 1 Wrong Print Position Description Printing begins at wrong position on the paper Wrong sense time caused by defective feed sensor actuator Replace the defective actuator ...

Page 120: ...DCU diagnostic mode 06 2 Check if the holder pad in the cassette is worn away 3 Check the surface of the roller pick up is contaminated 4 If the paper feeds into the printer rand Jam 0 occurs perform DCU to check feed sensor of the engine board Replace the solenoid Replace the holder pad Clean with soft cloth dampened with IPA Isopropyl Alcohol or replace the pick up roller Replace the Sensor ...

Page 121: ...the fuser just after passing through the Actuator Feed 1 If the recording paper is jammed in front of or inside the fuser Perform DCU diagnostic code 08 2 If the recording paper is stuck in the discharge roller and the fuser just after passing through the Actuator Feed Feed Actuator may be defective Replace the SMPS Reassemble the Actuator Feed and Spring Actuator if the returning is bad ...

Page 122: ... the fuser just after passing through the Actuator Feed 2 Check the Exit roller is transformed or contaminated 1 If the paper is rolled in the Fuser Roller This occurs when a Guide claw is broken away or transformed It occurs when the Heat Roller or Pressure Roller is seriously contaminated with the toner Refer to JAM2 flow chart in fuser problem troubleshooting Replace the Exit roller ...

Page 123: ...eets of paper are fed at once 1 Solenoid malfunction the solenoid does not work properly Perform DCU Diagnostic Code 06 2 Cassette holder pad is contaminated with foreign matter oil Replace the solenoid if necessary Clean the pad friction with soft clothe dampened with IPA Isopropyl Alcohol ...

Page 124: ...t off set After disassembling the fuser clean contamination between the heat roller and the thermostor and remove the contamination of the pressure roller 2 Check the claw of the fuser whether it is deformed 1 If there is heavy background repair it by the background troubleshooting method 2 Clean the surface of the heat roller with IPA or water 3 Check the warp or separation of the print claw and ...

Page 125: ...lled on the OPC Drum Description Paper is rolled up in the OPC 1 Paper is too much thin 2 The face of paper is curled Recommend to use normal paper How to remove the rolled in the OPC Drum Remove the paper while turning the OPC Drum against the ongoing direction ...

Page 126: ...thermostat AC wire and or heat lamp are open or not Replace the fuser if a thermostat is open Replace the fuser if a thermistor sensor is located deep inside of a sponge Check whether the overheat mode circuit operates normally or not Replace the fuser 2 Check whether a thermistor is open or not 3 Heat lamp ON OFF test 4 It could not operate due to a gear of a fuser is melted ...

Page 127: ...ror Description PMOTOR ERROR HSYNC ERROR 1 Check whether the LSU connector is disconnected or not Replace a LSU Replace a main board if the same error occurs again after replacing a LSU 2 Check whether the LSU motor is rotating or not 3 Check the HSYNC signal ...

Page 128: ...5 Service Manual 3 Not function of the gear of the fuser due to melting away Description The motor breaks away from its place due to gear melting away 1 Check the Heat Lamp 1 Replace the Fuser 2 Replace the Main PBA 3 Replace the SMPS ...

Page 129: ...ription Paper empty error message is displayed on LCD when paper is loaded in the cassette 1 Bending or deformation of the actuator of the paper sensor Replace the defective actuator Replace the SMPS 2 The function of the engine board is defective 3 Check the Connector ...

Page 130: ... without indication Description Paper empty error message does not display when the paper cassette is empty 1 Bending or deformation of the actuator of the paper sensor Replace the defective actuator Replace the SMPS 2 The function of the engine board is defective ...

Page 131: ...even when the print cover is closed 1 The hook lever in the front cover Replace the front cover if defective 1 Check the insertion of the Cover Open S W Connect 2 Replace the Main Control board or HVPS board 2 Check the connector and circuit of the cover switch department in the Main Control board ...

Page 132: ...er is open Description The Error LED does not come on even when the printer cover is open 1 Check the connector and circuit of the cover switch department in the Main Control board 1 Check the insertion of the Cover Open S W Connect 2 Replace the Main Control board or HVPS board ...

Page 133: ...lamps on the operator panel do not come on 1 Check if the power input and SMPS output are normal Replace the power supply cord or SMPS 1 Replace the control board 2 Replace the OP panel 2 Check the condition of LED Panel or LDC window on the front cover if the OP panel does not appear after normal warming up ...

Page 134: ...ertical Line Getting Curved Description When printing vertical line gets curved 1 If the supply of 24v is unstable in the Main Control board linking with LSU check drive by DCU Mode LSU Check 05 LSU Motor on 1 Replace LSU 2 Replace the Main Control board ...

Page 135: ...is not working The best way to find out is to open the memo pad to check the function of printing If it is not working in a certain program adjust the setup the program requires Sometimes the printout is normal within the Windows basic programs but it s not working in a particular program In such case install the new driver again If not working in the Windows basic program Check the setup of the p...

Page 136: ...e space for the hard disk Secure more space using the disk utilities program The connection of the cable and printer port is not proper Check if the connection is properly done and if the parallel port in CMOS is rightly set up If the regular font is not printing the cable or the printer driver may be defective Turn the PC and printer off and reboot the system to print again If not solved double c...

Page 137: ... wrong setup in the CMOS Setup Check the printer in My Computer to see if the printer driver is compatible to the present driver or delete the old driver if defective and reinstall the new driver Delete the unnecessary files to secure enough space of the hard disk and start printing job again 1 Printer Driver Error 2 Error message from insufficient memory The printing job sometimes stops or due to...

Page 138: ...cted to TEL LINE correctly If the telephone cord is abnormal then try to correct the connection of tel line code Check the Speaker connection and try to replace it 2 Check if the SPEAKER is connected correctly 3 Check if it makes CLICK sound while OHD key is pressed If you can t hear the OHD click sound the OPE and Main board may be defective Try to replace the OPE Ass y and Main board in sequence...

Page 139: ...ning 1 Check if the telephone line is connected correctly If you cannot hear the OHD CLICK sound the OPE Ass y may be defective Try to replace the OPE Ass y If you can hear a click sound replace the main board Notes Product support the MF DIAL type only 2 Wile the BUTTON KEY is pressed check for a CLICK sound ...

Page 140: ...ARD RECEIVE is not functioning 1 Check if you can hear a dial tone by pressing OHD If the MODEM testing is normal and there is no dial tone then try to replace the LIU B d If the MODEM testing is abnormal try to replace the Main B d 2 Check if you can hear a RECEIVE tone while MODEM testing in the TECH Mode ...

Page 141: ... data is broken 1 Check if there is NOISE when pressing on hook dial If it makes NOISE while using on hook dial replace or repair the telephone line 2 Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX 3 Check if the telephone line connected to the Product is contaminated or gets stripped off or down ...

Page 142: ...FORWARD is functioning but RECEIVE is not functioning or the received data is broken 1 Check if there is NOISE when pressing on hook dial If it makes NOISE while on hooking replace or repair the telephone line 2 Check the RECEIVE condition by trying to receive a FAX at another fax machine ...

Page 143: ...r cut in the printing 1 Check if there is NOISE when pressing on hook dial If it makes NOISE rearrange the telephone line Refer to Defective FAX RECEIVE Check if the FAX status of the forwarding side is also normal 2 Ask to the forwarding side check the image quality of another machine receiving a FAX additionally sent to ...

Page 144: ...anual 7 Defective FAX RECEIVE 3 Description The phone is ringing continuously but it cannot receive Check if the RECEIVE Mode is TEL MODE or FAX MODE Even when the RECEIVE Mode is changed to FAX MODE it cannot receive then replace the main board ...

Page 145: ...vice Manual 8 Defective FAX RECEIVE 4 Description The received data is reduced by more than 50 in the printing Check the FAX status of the forwarding side After checking the data of the forwarding side correct the FAX of the forwarding side ...

Page 146: ...scription The automatic receiving function is not working 1 Check if the RECEIVE Mode is TEL MODE or FAX MODE 1 If the RECEIVE Mode is set to the TEL MODE reset it to the FAX MODE 2 Even after the RECEIVE Mode is changed to the FAX Mode it cannot receive then try to replace main board ...

Page 147: ...oblems 1 Black Copy Description Black page is printed out when copy 1 Check the CIS problem in main PBA Check the CIS harness contact Remake shading profile in the tech mode 2 Check shading profile 3 Check white black reference voltage in Main PBA Replace main PBA ...

Page 148: ...leshooting 4 75 Service Manual 2 White Copy Description White page is printed out when Copy 1 Check the CIS problem in Main PBA Check the CIS harness contact Remake shading profile in the tech mode 2 Check shading profile ...

Page 149: ...ise Description There is noise when copy 1 Check the Scanner Motor and any mechanical disturbance Check the right position of the Scanner Motor and check the any mechanical disturbance in the CIS carriage part Replace main PBA 2 Check the Motor Driver in Driver PBA ...

Page 150: ...e Quality Description The copied image is light or bad 1 Check shading profile Perform shading profile in the tech mode The gap above 0 5 mm can cause a blurred image 2 Check the gap between original and scanner glass See Print troubleshooting 3 Check printing quality ...

Page 151: ...cable are not connected properly reconnect it After confirming that it is proper by performing a PC printing test related to driver setup if it is not so reinstall it Refer to User s Manual 2 Check if the driver is installed properly If copy function works replace the Main PBA If copy function doesn t work replace the CIS Ass y and try again 3 Check if copy function operates normally ...

Page 152: ... not clear or bad 1 Check the waveform form by performing shading test in TECH Mode If the CIS waveform form is abnormal try to replace the CIS Ass y If the resolution is set too low Instruct the user as to how to set the resolution properly 2 Check if the resolution is set too low in PC Scan options Refer to User s Manual ...

Page 153: ...Alignment and Troubleshooting 4 80 Service Manual 4 2 9 Fuser Problems and solutions 1 Jam 2 ...

Page 154: ...Alignment and Troubleshooting 4 81 Service Manual 2 Abnormal Noise 4 10 ...

Page 155: ...Alignment and Troubleshooting 4 82 Service Manual 3 Image Defect 77 8 77 8 ...

Page 156: ...Alignment and Troubleshooting 4 83 Service Manual 4 System Defect 1 Low Heat Error 110 1 4叁1 220 5 4叁1 300 450 25双P ...

Page 157: ...Alignment and Troubleshooting 4 84 Service Manual 2 Except Low Heat Error 110 1 4叁1 220 5 4叁1 300 450 25双 300 450 25双 ...

Page 158: ...S te Di r 5 1 Service Manual 5 S te Di r 5 Block Di r 5 360 9 1 24 24 5241 25 16 2 2 0 1582 2 4 51163 6 64 1 1 1 166 24256 1 32 25 321 4 1001 3983 3 2863 12 2032 2 25 64 8 1 3983 1 2 3 1135 1135 1135 ...

Page 159: ... 2 1 2 3 4 5 6 7 8 2 0 1582 2 4 51163 6 64 1 1 1 166 24256 1 32 25 321 4 1001 1 3 3 12 8 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 3983 1 1 2 2 1 2 3 4 7 4 3 2 1 3 2863 12 5 8 3 3 1 1 2 2 11 2032 2 11 12 19 1 2 1 2 9 25 64 8 1 3983 1 2 3 4 5 6 7 8 9 10 11 12 12 11 10 9 8 7 6 5 4 3 2 1 24 1 2 2 3 4 5 22 2 3 4 5 21 1 2 3 24 24 5 24 24 24 5 5 14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1...

Page 160: ... when installing the printer A deﬁnition of test pages and Wireless Network information deﬁnition is Tool or Trou le hooti DVM Digital Volt Meter 3 Driver 3 3 2 2 Tweezers Cotton Swab Cleaning Equipments Vacuum Cleaner Spring Hook Software Driver installation CD ROM ...

Page 161: ...Center Ware Device Discovery Software CWIS Center Ware Internet Services DDNS Dynamic Domain Name System DHCP Dynamic Host Conﬁguration Protocol DLC Data Link Control DNS Domain Name System GW GateWay IPX Internetwork Packet Exchange a kind of image data coding method a kind of image data coding method MH Modiﬁed Huffman a kind of image data coding method ...

Page 162: ... Control Protocol NIC Network Interface Card NOS Network Operating System NN Normal Temperature Normal Humidity NSDR Non Shut Down Rate USDR NW Network OHD On Hook Dial 3 3 2 SIR Sacriﬁed or Standard Image Reference SNMP Simple Network Management Protocol TRIM Technical Retroﬁt Interim Maintenance TTM Time to Market USDR Un Shut Down Rate NSDR WA Warranty Action W x D x H Width x Depth x Height ...

Page 163: ...OPC Organic Photo Conductive ELA HOU MP ASS Y MP Multi Purpose Bypass tray PBA MAIN MAIN PBA Printed Circuit Board Assembly PMO CONNECT PAPER MFP MFP Multi Functional Peripheral FAN DC DC Direct Current CBF POWER STITCH GRAY CBF Cable Form MEA UNIT GUIDE CST PA ASS Y CST Cassette Paper tray PA Paper SHIELD P_MAIN LOWER P Press CBF HARNESS LIU GND LIU Line Interface Unit for FAX GND Ground PMO COVE...

Page 164: ...BF HARNESS OPE OPE Operation Panel Control Panel D Sub a kind of the connector type shape D COVER SCAN LOWER UMAX UMAX Supplier s name for CCD module ICT INSERT SHAFTI ICT Iron Cutting IPR BRK SCAN BD IPR Iron Press BRK Bracket CBF SIGNAL CCD FFC CCD Charge Coupled Device KEY M COPY M Mold PLATE M ALPHA KEY M Molde RING CS CS Compress PMO BUSHING TX B4 TX Transmit PMO TRAY CASE MP MP Multi Purpose...

Page 165: ...oard Assembly for the MP SEN Multi Purpose Bypass 80 2 2 2 IPR GROUND PLATE A OPC OPC Organic Photo Conductive CBF HARNESS OPC GND OPC GNG Organic Photo Conductive Ground IPR GROUND PLATE SCF SCF Second Cassette Feeder Tray2 PBA SUB FEED P EMP SEN PBA SUB FEED Sub Printed circuit Board EMP SEN Empty Sensor MOTOR STEP MCK2 MAIN GEAR RDCN FEED INNER RDCN Reduction CBF HARNESS MAIN THV WIRE THV Trans...

Page 166: ...r Left SPRING ETC P R P R Pressure Roller SPRING R CAU HOT FU CAU HOT FU Caution Hot Fuser 220 110 PPR SPONG SHEET PPR Plastic Press IPR P_PINCH SCAN I PR P Iron Press GROUND P_SCAN ROLLER GROUND P Ground Press IPR GUARD C O S W C O Cover Open S W Switch MEA UNIT TX STACKER TX Transmit IPR WASHER SPRING CU CU Curve ACRONYM EXPLANATION ...

Page 167: ...Re ere ce I or tio 6 8 Service Manual 6 3 The Sample Pattern for the Test 70 4 6 3 1 A4 ISO 19752 Standard Pattern 70 4 ...

Page 168: ...not set the machine close to the edge of your desk or table Clearance space Front 482 6 mm enough space so that the paper tray can be removed Back 100 mm enough space for ventilation Right 100 mm enough space for ventilation Left 100 mm enough space for ventilation ...

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