Dell EMC VxRail Appliance, Operation Manual

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73 | Dell EMC VxRail Appliance Operations Guide
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 For VxRail Manager deployed vCenter use the following command:
rvc administrator@vsphere.local@localhost
 For Customer Deployed vCenter that run on Windows use the following command:
%PROGRAMFILES%\VMware\vCenter\rvc\rvc.bat
3. Enter the user password.
4. Navigate to the vCenter directory using the following command:
cd localhost
5. Navigate to the vSAN Datacenter using the following command:
cd <VxRail-Datacenter>
(Note: replace
<VxRail-Datacenter>
with the name of your VxRail DataCenter)
6. Navigate to computers using the following command:
cd computers
7. Navigate to the VxRail Cluster using the following command:
cd <VxRail-vSAN-Cluster-name>
(Note: replace
<VxRail-vSAN-Cluster-name>
with the name of your VxRail Cluster)
8. Run the following command to enable vSAN Observer to create a performance bundle:
vsan.observer . –g /tmp -o -i 60 -m 2
 The output bundle will be placed in /tmp unless other location is specified.
 The default interval is 60 seconds unless otherwise specified.

The maximum runtime is 2 hours unless otherwise specified.
9. After the collection completes, send the tar.gz file generated by vSAN Observer in the /tmp
directory to Dell EMC Support.
The analysis of the data collected by vSAN Observer is outside the scope of this document. For
further information on using vSAN Observer reference
https://kb.vmware.com/2064240 and
VMware Virtual SAN Diagnostics and Troubleshooting Reference .