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Installing a processor and heat sink module

Prerequisites

CAUTION: 

Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to 

maintain proper thermal conditions.

1

Follow the safety guidelines listed in 

Safety instructions

.

2

If installed, remove the processor blank and CPU dust cover.

Steps

Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the 
processor socket.

CAUTION: 

To avoid damaging the fins on the heat sink, do not press down on the heat sink 

fins.

NOTE: 

Ensure that the PHM is held parallel to the system board to prevent damaging the components.

Push the blue retention clips inward to allow the heat sink to drop into place.

Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:

a Partially tighten the first screw (approximately 3 turns).
b Tighten the second screw completely.
c Return to the first screw and tighten it completely.

If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
a

Loosen both the heat sink screws completely.

b

Lower the PHM on to the blue retention clips, following the procedure described in step 2.

c

Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.

NOTE: 

The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m 

or 12 in-lbf).

124

Installing and removing system components

Summary of Contents for PowerEdge T640

Page 1: ...Dell EMC PowerEdge T640 Installation and Service Manual Regulatory Model E47S Series Regulatory Type E47S001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 06 Rev A04 ...

Page 3: ...ssis dimensions 28 Chassis weight 28 Processor specifications 28 Supported operating systems 29 Cooling fan specifications 29 PSU specifications 29 System battery specifications 30 Expansion bus specifications 30 Memory specifications 31 Storage controller specifications 31 Drive specifications 31 Hard drives 31 Optical drive 32 Ports and connectors specifications 32 USB ports 32 NIC ports 32 VGA ...

Page 4: ...r 62 Boot Manager main menu 63 One shot UEFI boot menu 63 System Utilities 63 PXE boot 63 5 Installing and removing system components 64 Safety instructions 64 Before working inside your system 64 After working inside your system 64 Optional front bezel 64 Removing the front bezel 65 Installing the front bezel 65 System feet 66 Removing the system feet 66 Installing the system feet 67 Caster wheel...

Page 5: ... Removing the air shroud 91 Installing the air shroud 92 Cooling fans 93 Cooling fan specifications 93 Cooling fan matrix 94 Removing a middle or rear cooling fan 94 Installing a middle or rear cooling fan 95 Removing the right external fan 96 Installing the right external fan 97 Cooling fan middle fan assembly 98 Removing the middle cooling fan assembly 98 Installing the middle cooling fan assemb...

Page 6: ...allation guidelines 127 Removing the optional GPU card holder 127 Installing the optional GPU card holder 128 Expansion cards 129 Expansion card installation guidelines 129 Expansion card slot priority 130 Removing a expansion card 132 Installing an expansion card 133 M 2 SSD module 134 Removing the M 2 SSD module 134 Installing the M 2 SSD module 135 Optional IDSDM or vFlash module 136 Removing t...

Page 7: ...wer interposer board 162 Removing the main power interposer board 162 Installing the main power interposer board 163 Converting the system from tower mode to rack mode 164 Converting the system from tower mode to rack mode 164 6 Using system diagnostics 166 Dell Embedded System Diagnostics 166 Running the Embedded System Diagnostics from Boot Manager 166 Running the Embedded System Diagnostics fro...

Page 8: ... dedicated PERC slot Four GPUs Two hot swappable power supply units Drive configurations 8 x 3 5 inch or 8 x 2 5 inch in 3 5 inch carrier SAS SATA SSD drives 18 x 3 5 inch SAS SATA SSD drives 16 x 2 5 inch SAS SATA SSD drives 16 x 2 5 inch SAS SATA SSD drives with 8 x NVME drives 32 x 2 5 inch SAS SATA SSD drives Topics Supported configurations Front view of the system Back view of the system Loca...

Page 9: ...Supported configurations Figure 1 Supported configurations of the PowerEdge T640 Dell EMC PowerEdge T640 overview 9 ...

Page 10: ...inch drive tower system 1 Power button 2 Information tag 3 iDRAC Quick Sync 2 wireless indicator optional 4 Status LED indicators 5 System health and system ID indicator 6 USB port USB 2 0 compliant 7 USB port USB 3 0 compliant 8 iDRAC Direct Micro AB USB port 9 Optical drive optional 10 Drive slots 10 Dell EMC PowerEdge T640 overview ...

Page 11: ...ion tag 3 iDRAC Quick Sync 2 wireless indicator optional 4 Status LED indicators 5 System health and system ID indicator 6 USB port USB 2 0 compliant 7 USB port USB 3 0 compliant 8 iDRAC Direct Micro AB USB port 9 Optical drive optional 10 Drive slots Dell EMC PowerEdge T640 overview 11 ...

Page 12: ...e slots 12 Rack ear latch 2 13 Drive blank For more information on the ports see the Technical specifications section Status LED indicators NOTE The indicators display solid amber if any error occurs Figure 5 Status LED indicators Table 1 Status LED indicators and descriptions Icon Description Condition Corrective action PCIe indicator The indicator turns solid amber if a PCIe Restart the system U...

Page 13: ...perature is out of range or there is a fan failure Ensure that none of the following conditions exist A cooling fan has been removed or has failed System cover air shroud memory module blank or back filler bracket is removed Ambient temperature is too high External airflow is obstructed If the problem persists see Getting help Drive indicator The indicator turns solid amber if there is a drive err...

Page 14: ...ck Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to turn off If the LED fails to turn off restart the system If the problem persists see the Getting help section Blinks white rapidly Indicates data transfer activity If the indicator continues to blink indefinitely see the Getting help section Blinks white slowly Indicates that firmware update is in progress If the indicator co...

Page 15: ...tem ID button to switch to system ID mode Blinking blue Indicates that the system ID mode is active Press the system health and system ID button to switch to system health mode Solid amber Indicates that the system is in fail safe mode If the problem persists see the Getting help section Blinking amber Indicates that the system is experiencing a fault Check the System Event Log for specific error ...

Page 16: ...CI mode the status LED indicator does not turn on Table 5 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and...

Page 17: ...m Figure 9 Back view of the tower configuration 1 PCIe expansion card slots 2 System ID button indicator 3 VGA port 4 Serial port 5 iDRAC9 dedicated network port 6 USB 2 0 port 2 7 PCIe expansion card slots 8 NIC port 2 9 USB 3 0 port 4 10 Power supply unit 2 Dell EMC PowerEdge T640 overview 17 ...

Page 18: ...USB 3 0 port 4 11 Power supply unit 2 12 Left external fan available only with GPGPU configuration NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status The activity LED indicator indicates if data is flowing through the NIC and the link LED indicator indicates the speed of the connected network Figure 11 NIC indicator cod...

Page 19: ...reen and activity is off NIC identify is enabled through the NIC configuration utility NOTE The LOM Broadcom 57416 is compatible with 10GBASE T IEEE 802 3an and 1000 BASE T IEEE 802 3ab Power supply unit indicator codes AC power supply units PSUs have an illuminated translucent handle that serves as an indicator The DC PSUs have an LED that serves as an indicator The indicator shows whether power ...

Page 20: ...tion to a low output configuration or vice versa you must turn off the system CAUTION AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs which support only 240 V When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch CAUTION If two PSUs are used they must be of the same type and have the same maximum o...

Page 21: ... CAUTION If two PSUs are used they must be of the same type and have the same maximum output power CAUTION Combining AC and DC PSUs is not supported and triggers a mismatch Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag Pull out the information tag in front of the system to view the Express Service Code and Service Tag Alt...

Page 22: ...System information label PowerEdge T640 system information label Figure 15 LED behavior 22 Dell EMC PowerEdge T640 overview ...

Page 23: ...Figure 16 Configuration and layout Dell EMC PowerEdge T640 overview 23 ...

Page 24: ...Figure 17 Electrical overview 24 Dell EMC PowerEdge T640 overview ...

Page 25: ...Figure 18 Memory information Dell EMC PowerEdge T640 overview 25 ...

Page 26: ...26 Dell EMC PowerEdge T640 overview ...

Page 27: ...ght Processor specifications Supported operating systems Cooling fan specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications 2 Technical specifications 27 ...

Page 28: ...inches 443 5 mm 17 46 inches 471 5 mm 18 56 inches 15 9 mm 0 62 inches 659 9 mm 25 98 inches 692 8 mm 27 27 inches Chassis weight Table 10 Chassis weight System Maximum weight with all hard drives SSDs 32 x 2 5 inch 42 36 Kg 93 38 lb 18 x 3 5 inch 49 65 Kg 109 45 lb Processor specifications The Dell EMC PowerEdge T640 system supports up to two Intel Xeon Scalable processors up to 28 cores per proc...

Page 29: ...the outside of the chassis for GPU configurations There are two additional fans integrated in the power supplies to cool the power supplies and provide additional cooling for the whole system The below listed configurations features and the PCIe expansion cards are supported only with the four hot swappable middle fans installed Fan redundancy Fresh air condition NVMe PCIe SSD 3 5 inch x 18 hard d...

Page 30: ...tage not exceeding 240 V NOTE If a system with 2400 W AC PSU operates at low line 100 120 V AC then the power rating per PSU is derated to 1400 W NOTE If a system with 2000 W AC PSU operates at low line 100 120 V AC then the power rating per PSU is derated to 1000 W NOTE If a system with 1600 W AC PSU operates at low line 100 120 V AC then the power rating per PSU is derated to 800 W NOTE If a sys...

Page 31: ... 384 GB 64 GB 768 GB LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB Octal rank 128 GB 128 GB 1536 GB 256 GB 3072 GB NVDIMM N Single rank 16 GB Not supported with single processor Not supported with single processor RDIMM 192 GB RDIMM 384 GB NVDIMM N 16 GB NVDIMM N 192 GB NOTE 8 GB RDIMMs and NVDIMM N must not be mixed NOTE A minimum of two processors are required for any configuration that sup...

Page 32: ...ll EMC PowerEdge T640 system supports the following USBs Table 14 USB specifications System Front panel Back panel Internal PowerEdge T640 One USB 2 0 compliant port and one USB 3 0 compliant port One iDRAC USB MGMT port USB 2 0 Six USB ports Four USB 3 0 compliant ports Two USB 2 0 compliant ports One USB 3 0 compliant port NIC ports The Dell EMC PowerEdge T640 system supports two onboard Network...

Page 33: ...the microSD card capacity is 16 GB NOTE The write protect switch is on the IDSDM or vFlash module NOTE The IDSDM supports only Micro SD cards Video specifications The Dell EMC PowerEdge T640 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer Table 15 Supported video resolution options Resolution Refresh rate Hz Color depth bits 1024 x 768 60 8 16 32 1280...

Page 34: ...erating 0 26 Grms at 5 Hz to 350 Hz all operation orientations Storage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Table 19 Maximum shock specifications Maximum vibration Specifications Operating Six consecutively executed shock pulses in the positive and negative x y and z axes Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse o...

Page 35: ...temperature by 1 C per 175 m above 950 m 1 F per 319 ft 1 of annual operating hours 5 C to 45 C at 5 to 90 RH with 29 C dew point NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F p...

Page 36: ...SO 14644 1 with a 95 upper confidence limit NOTE The ISO Class 8 condition applies to data center environments only This air filtration requirement does not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have MERV11 or MERV13 filtration Conductive dust Air must be free of conductive dust zinc...

Page 37: ...tem Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase This option is set to DHCP by Default You can set up the IP address by using one of the following interfaces Interfaces Document Section iDRAC ...

Page 38: ...assist technology For more information about logging in to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at www dell com poweredgemanuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at www dell com poweredgemanuals Options to install the operating system If the system is shi...

Page 39: ...ell com idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter ...

Page 40: ...onfigure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing...

Page 41: ... If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system model name BIO...

Page 42: ...ange the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating sys...

Page 43: ...wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory ins...

Page 44: ...pplicable for x4 DIMMs only This option is set to Enabled by default Opportunistic Self Refresh Enables or disables opportunistic self refresh feature This option is set to Disabled by default Persistent Memory This field controls Persistent Memory on the system This option is only available if the persistent memory module is installed in the system Persistent Memory details The Persistent Memory ...

Page 45: ...of sequential memory access This option is set to Enabled by default You can disable this option for applications that need high utilization of random memory access Hardware Prefetcher Enables or disables the hardware prefetcher This option is set to Enabled by default Software Prefetcher Enables or disables the software prefetcher This option is set to Enabled by default DCU Streamer Prefetcher E...

Page 46: ...gs To view the SATA Settings screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS scr...

Page 47: ...em Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click NVMe Settings NVMe Settings details The NVMe Settings screen details are explained as follows Option Description NVMe Mode Enables you to set the NVMe mod...

Page 48: ...ot Sequence Retry Enables or disables the Boot Sequence Retry feature If this option is set to Enabled and the system fails to boot the system re attempts the boot sequence after 30 seconds This option is set to Enabled by default Hard Disk Failover Specifies the drive that is booted in the event of a drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting...

Page 49: ...y be installed from the BIOS boot mode NOTE For the latest information about supported operating systems go to www dell com ossupport Changing boot order About this task You may have to change the boot order if you want to boot from a USB key You may have to change the boot order if you want to boot from a USB key or an optical drive The following instructions may vary if you have selected BIOS fo...

Page 50: ...option is created for the device PXE Device n Settings n 1 to 4 Enables you to control the configuration of the PXE device UEFI HTTP Settings Options Description HTTP Device n 1 to 4 Enables or disables the device When enabled a UEFI HTTP boot option is created for the device HTTP Device n Settings n 1 to 4 Enables you to control the configuration of the HTTP device UEFI iSCSI Settings Enables you...

Page 51: ...al USB Port Enables or disables the internal USB port This option is set to On or Off This option is set to On by default NOTE The Internal SD Card Port on the PCIe riser is controlled by Internal USB Port iDRAC Direct USB Port The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility This option is set to ON or OFF When set to OFF iDRAC does not detect any USB devices inst...

Page 52: ...ces that need large amounts of memory Enable this option only for 64 bit operating systems This option is set to Enabled by default Memory Mapped I O Base When set to 12 TB the system maps the MMIO base to 12 TB Enable this option for an OS that requires 44 bit PCIe addressing When set to 512 GB the system maps the MMIO base to 512 GB and reduces the maximum support for memory to less than 512 GB ...

Page 53: ...E Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1 ...

Page 54: ...t Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance by default Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by default C1E Enables or disables the processor to switch to a minimum performance state when it is idle ...

Page 55: ...setting the system password setup password and disabling the power button Viewing System Security To view the System Security screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your syste...

Page 56: ...his option is set to Off by default Table 31 TPM 2 0 security information Option Description TPM Information Changes the operational state of the TPM This option is set to No Change by default TPM Firmware Indicates the firmware version of the TPM TPM Hierarcy Enable disable or clear the storage and endorsement hierarchies When set to Enabled the storage and endorsement hierarchies can be used Whe...

Page 57: ... and DUP updates require IPMI interface to be operational This setting needs to be set to Enabled to avoid updating errors Secure Boot Enables Secure Boot where the BIOS authenticates each pre boot image by using the certificates in the Secure Boot Policy Secure Boot is set to Disabled by default Secure Boot Policy When Secure Boot policy is set to Standard the BIOS uses the system manufacturer ke...

Page 58: ...n the System Password field type your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only the following special characters are allowed space A message prompts you to reenter the system password 5 Reenter the system password and click OK 6 In the Setup Password...

Page 59: ...deletion 6 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to save the changes 7 Select Setup Password change or delete the existing setup password and press Enter or Tab NOTE If you change the system password or setup password a message prompts you to reenter the new password If you delete the system password or setup password a message prompts you to confi...

Page 60: ...k from the following devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations Redundant OS State NOTE This option is disabled if Redundant OS Location is set to None When set to Visible the backup disk is visi...

Page 61: ...led or disabled This option is set to On by default NOTE This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video contr...

Page 62: ...m management throughout the lifecycle of the system The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifecycle Controller configuring hardware and firmware a...

Page 63: ...fecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the P...

Page 64: ...d by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working i...

Page 65: ...stem and lift the bezel away Figure 21 Removing the front bezel Next step 1 Installing the front bezel Installing the front bezel Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate and remove the bezel key NOTE There are two bezel keys attached to the back of the bezel 2 Insert the bezel tabs into the slots in the chassis 3 Press the release latch and push the b...

Page 66: ...mode or when you are replacing the system feet with the wheel assembly 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface 3 Rotate the system feet inward Step Using the Phillips 2 screwdriver remove the screw that secures the foot to the base of the system a Repeat the above step for the 3 remaining feet 66 Installing and removing s...

Page 67: ...d cause injury to the user or damage to the system 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface Steps 1 Align the three tabs on the system foot with the three slots on the base of the system 2 Using the Phillips 2 screwdriver secure the screw that secures the foot to the base of the system a Repeat the above steps to install t...

Page 68: ... the system on a flat stable surface Steps 1 Using the Phillips 2 screwdriver loosen the captive screw that secures the front wheel unit to the base of the system 2 Push the front wheel unit toward the rear of the system to release the retention hooks and pull out the front wheel unit 3 Loosen the screw that secures the back wheel unit to the base of the chassis 4 Push the rear wheel unit toward t...

Page 69: ...heel unit with the two slots on the base of the system and insert the hooks into the slots 2 Push the rear wheel unit toward the back of the system and using a Phillips 2 screwdriver secure the unit in place using a single screw 3 Align the two retention hooks on the front wheel unit with the two slots on the base of the system and insert the hooks into the slots 4 Push the front wheel unit toward...

Page 70: ...requisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Step Press the release button and slide the drive blank out of the drive slot 70 Installing and remo...

Page 71: ...identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Step Insert the drive blank into the drive slot and push the blank until the release button clicks into place Installing and removing system components 71 ...

Page 72: ...ation for the storage controller CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Mixing drives from previous generations of PowerEdge servers is not supported CAUTION To prevent data loss ensure that your ope...

Page 73: ...e next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to...

Page 74: ...site Follow the safety guidelines listed in Safety instructions CAUTION Mixing drives from previous generations of PowerEdge servers is not supported Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier 74 Installing and removing system components ...

Page 75: ...d NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 Using a Phil...

Page 76: ...1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel 3 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the 3 5 inch drive carrier 76 Installing and removing system components ...

Page 77: ...in Safety instructions 2 Install the 2 5 inch drive into the 3 5 inch drive adapter Steps 1 Insert the 3 5 inch drive adapter into the 3 5 inch drive carrier with the connector end of the drive toward the back of the 3 5 inch drive carrier 2 Align the screw holes on the 3 5 inch drive adapter with the holes on the 3 5 inch drive carrier 3 Using a Phillips 1 screwdriver secure the 3 5 inch drive ad...

Page 78: ...safety guidelines listed in Safety instructions 2 Remove the 3 5 inch drive adapter from the 3 5 inch drive carrier NOTE A 2 5 inch drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch drive carrier Steps 1 Using a Phillips 2 screwdriver remove the screws from the side of the 3 5 inch drive adapter 2 Remove the 2 5 inch drive from the 3 5 inch drive adapter 78 Ins...

Page 79: ...rerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Remove the 3 5 inch drive adapter from the 3 5 inch hot swappable drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver secure the 2 5 inch drive to the 3 5 inch drive adapter Installing and removing system components 79 ...

Page 80: ... Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating Mixing PSUs will result in mismatch condition or failure to turn the system on NOTE Titanium PSU is nominally rated for 200 V AC to 240 V AC input only NOTE When two identical PSUs are installed power supply redundancy 1 1 with redundancy or ...

Page 81: ... wattage then the redundant PSU is switched to the active state If the load on the active PSU falls below 20 percent of PSU rated power wattage then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information see the iDRAC User s Guide available at Dell com idracmanuals Removing a power supply unit blank Prerequisite Fol...

Page 82: ... inside your system Removing a AC power supply unit Prerequisites CAUTION The system needs one power supply unit PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then rem...

Page 83: ...ety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Step Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place Installing and removing system components 83 ...

Page 84: ...ed electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product CAUTION The...

Page 85: ...e PSU and determine its status The PSU status indicator turns green to signify that the PSU is functioning properly Wiring instructions for a DC power supply unit Your system supports up to two 48 60 V DC power supply units PSUs WARNING For equipment using 48 60 V DC power supply units PSUs a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connec...

Page 86: ...m stranded red wire V DC return One UL 10 AWG 2 m maximum green with a yellow stripe stranded wire safety ground System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Turn off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and peripherals 4 If installed remove the front bezel 5 Place the syste...

Page 87: ... no tools or extra parts are left inside the system Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the system cover with the slots on the chassis 2 Press the cover release latch and push the cover toward the chassis until the latch locks into place 3 Rotate the latch release lock clockwise to the locked position Installing and removing system components 87 ...

Page 88: ...ed install the front bezel 3 Reconnect the peripherals and connect the system to the electrical outlet 4 Turn on the system including all attached peripherals Inside the system NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 88 Installing and removing system components ...

Page 89: ...al GPU air shrouds Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Step Holding the touch points press the release latch and lift the shroud out Installi...

Page 90: ...ling the optional GPU air shrouds Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the GPU air shroud with the securing slots on the chassis 2 Lower the GPU air shroud into the chassis until it is firmly seated 90 Installing and removing system components ...

Page 91: ... the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If required remove the two fans from the air shroud NOTE The procedure to remove the cooling fan from the air shroud is similar to removing a cooling fan Step Push the air shroud release tab and holding the touch points at the center of the ...

Page 92: ...ecuring slots on the chassis a Guide on the air shroud with the guide pin on the system board b Align the intrusion switch with the intrusion switch connector on the system board 2 Lower the air shroud into the chassis until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective memory sockets 3 NOTE The procedure to install the cooling ...

Page 93: ...e other four hot swappable middle fans are mounted in the fan assembly that is located in the chassis between the hard drive bay and the processors The two external fans are mounted on the outside of the chassis for GPU configurations There are two additional fans integrated in the power supplies to cool the power supplies and provide additional cooling for the whole system The below listed config...

Page 94: ...h configuration 2 5 inch x 16 Yes Base configuration 2 5 inch x 32 Yes Base configuration 2 5 inch x 16 NVMe Yes Yes STD Rich configuration Fan redundancy FA and high cooling tier PCIe card Yes Yes STD Rich configuration GPGPU card Yes Yes HPR Yes GPU configuration Removing a middle or rear cooling fan The procedure for removing a standard and a high performance fans is identical Prerequisites WAR...

Page 95: ...u to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Step Holding the release tab align the connector at the...

Page 96: ...oving or installing cooling fans NOTE The procedure to remove the left external fan is similar to removing the right rear fan 1 Follow the safety guidelines listed in Safety instructions 2 Remove the GPU air shrouds 3 Remove the air shroud Steps 1 Disconnect the fan cable from the system board 2 Using the Phillips 2 screwdriver loosen the captive screws that secure the fan to the system 3 Lift the...

Page 97: ...e right rear fan Follow the safety guidelines listed in Safety instructions Steps 1 Guiding the fan cable through the cable vent install the external fan over the PCIe slots 2 Using the Phillips 2 screwdriver secure the fan in place 3 Connect the fan cable to the connected on the system board Figure 50 Install the right external fan Next steps 1 Install the air shroud Installing and removing syste...

Page 98: ...sted in Before working inside your system Steps 1 Lift the release levers to unlock the cooling fan assembly from the system 2 Hold the release levers and lift the cooling fan assembly away from the system Figure 51 Removing the middle cooling fan assembly Next step 1 Installing the middle cooling fan assembly Installing the middle cooling fan assembly Prerequisite Follow the safety guidelines lis...

Page 99: ...he release levers to lock the cooling fan assembly into the system Figure 52 Installing the middle cooling fan assembly Next step 1 Follow the procedure listed in After working inside your system Flex bays Removing a NVMe drive bay or flex bay Prerequisites NOTE The procedure to remove the flex bay is identical to removing the NVMe drive bay 1 Follow the safety guidelines listed in Safety instruct...

Page 100: ...y Installing a NVMe drive bay or flex bay Prerequisite NOTE The procedure to install the flex bay is identical to installing the NVMe drive bay Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the NVMe drive bay with the slots on the front of the system 2 Insert the NVMe drive bay into the system until the tabs click into place 3 Using the Phillips 2 screwdriver...

Page 101: ...ications Your system supports one of the following configurations Table 33 System configurations System Configurations Eight 3 5 inch drives or sixteen 2 5 inch drives Up to two SATA slim optical drives and one SAS tape drive Sixteen 2 5 inch drives and eight NVMe drives One SATA slim optical drive Systems with up to eighteen 3 5 inch drives One SATA slim optical drive or one SAS tape drive System...

Page 102: ...st be installed on empty optical drive or tape drive slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Perform the same steps to install blanks Figure 55 Removing the optical drive or tape drive Next step 1 Install theoptical drive blank an optical drive or a tape drive Installing the opt...

Page 103: ... front bezel Steps 1 Disconnect the power and data cable from the back of the drive NOTE Observe the routing of the power and data cable inside the chassis as you remove them from the system board and the drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 To remove the drive push the release latch to release the drive 3 Slide the drive ...

Page 104: ...tions see the documentation that shipped with the drive If you are installing a SAS tape drive you must have an internal tape adapter installed For more information on installing a SAS tape drive see the Installing an expansion card section 2 If applicable remove the existing drive or the drive blank 3 Align the guide on the drive with the slot on drive bay 4 Slide the drive into the slot until th...

Page 105: ...lim optical drive Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the optical drive cage NOTE The procedure to remove the optical drive cage is identical to removing the optical or tape drive blank Steps 1 Locate the touch point for the slim optical drive lock on the cage 2 Press the lock and pus...

Page 106: ...all the optical drive blank is similar to installing the slim optical drive Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the slim optical drive with the slim optical drive bay on the optical drive cage 2 Slide the optical drive into the optical drive bay until the lock clicks into place 106 Installing and removing system components ...

Page 107: ...To prevent data loss ensure that your system is turned off and that the indicator LEDs on the battery are Off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 3 Remove the NVDIMM N battery cage Steps 1 Disconnect the cables from the NVDIMM N battery 2 Using the Phillips 2 screwdriver l...

Page 108: ...tor you must firmly support the connector while installing or removing a battery Follow the safety guidelines listed in Safety instructions Steps 1 Install the NVDIMM N battery into the battery cage 2 Using the Phillips 2 screwdriver tighten the screw to secure the NVDIMM N battery 3 Connect the cables to the NVDIMM N battery 108 Installing and removing system components ...

Page 109: ...d Non Volatile DIMMs NVDIMM Ns System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket are marked white and the second socket black Me...

Page 110: ... A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Proces sor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 The following table shows the memory populations and operating frequencies for the supported configurations 110 Installing and removing system components ...

Page 111: ...mple Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM speed of the processors For memory frequency of 2933 MT s one DIMM per channel is supported Maximum supported speed of the DIMMs NOTE MT s indicates DIMM speed in MegaTransfers per second The system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset ar...

Page 112: ...DIMM population update for Performance Optimized mode with quantity of 4 and 8 DIMMs per processor When the DIMM quantity is 4 per processor the population is slot 1 2 4 5 When the DIMM quantity is 8 per processor the population is slot 1 2 4 5 7 8 10 11 2 2 2 platforms NVDIMM N memory module installation guidelines The following are the recommended guidelines for installing NVDIMM N memory module...

Page 113: ...Processor1 A1 2 3 4 5 6 7 8 9 10 Processor2 B1 2 3 4 5 6 7 8 9 10 Processor1 A11 12 Processor2 B11 12 Configuration 10 12x 16 GB RDIMMs 6x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 8 9 Processor2 B7 8 9 Configuration 11 12x 32 GB RDIMMs 6x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 8 9 Processor2 B7 8 9 Configuration 12...

Page 114: ...r channel as a spare If excessive correctable errors occur in a rank or channel while the operating system is running they are moved to the spare area to prevent errors from causing an uncorrectable failure Requires three or more ranks to be populated in each channel With single rank memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For e...

Page 115: ... order specified Requires two ranks or more per channel Multi rank sparing population order 1 2 3 4 5 6 7 8 9 10 11 12 DIMMs must be populated in the order specified Requires three ranks or more per channel Fault resilient population order 1 2 3 4 5 6 7 8 9 10 11 12 Supported with 6 or 12 DIMMs per processor Dual processor Start with processor1 processor1 and processor 2 population should match Op...

Page 116: ...tem CAUTION To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery 3 Remove the air shroud WARNING Allow the memory modules to cool after you power off the system Handle the memory modules by the card edges and avoid touching the components or metallic contacts...

Page 117: ...d to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module You must insert both ends of the memor...

Page 118: ...mory test in system diagnostics Processors and heat sinks Removing a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system is powered down Allow the heat sink to cool before removing it NOTE For a processor greater than 150 W you need to use high performance heat sink and processor module 1 Follow the safety guidelines listed in Safet...

Page 119: ...heat sink module Prerequisites NOTE Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Installing and removing system components 119 ...

Page 120: ...sh the retaining clips on the processor bracket to unlock the bracket from the heat sink Figure 67 Loosening the processor bracket 4 Lift the bracket and the processor away from the heat sink and place the processor connector side down on the processor tray 5 Flex the outer edges of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in t...

Page 121: ...the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor 2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket NOTE Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor NOTE Ensure that the processo...

Page 122: ...essor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Figure 70 Applying thermal grease on top of the processor 122 Installing and removin...

Page 123: ...ss on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket Figure 71 Installing the heat sink onto the processor Next steps 1 Install the processor and heat sink module 2 Install the air shroud 3 Follow the procedure listed in After working inside your system Installing and...

Page 124: ... components 2 Push the blue retention clips inward to allow the heat sink to drop into place 3 Using the Torx T30 screwdriver tighten the screws on the heat sink in the order below a Partially tighten the first screw approximately 3 turns b Tighten the second screw completely c Return to the first screw and tighten it completely If the PHM slips off the blue retention clips when the screws are par...

Page 125: ... listed in After working inside your system Expansion card holder Removing the expansion card holder Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Installing and removing system components 125 ...

Page 126: ...rd holder Installing the expansion card holder Prerequisite Follow the safety guidelines listed in Safety instructions Step Align the expansion card holder with the guide pins on the system and push it down until it locks in place Figure 74 Installing the expansion card holder Next step 1 Follow the procedure listed in After working inside your system 126 Installing and removing system components ...

Page 127: ...llowing guidelines while installing a GPU card GPU are supported only in the Rack mode configuration GPU can be installed only on systems that have 1100 W or higher power supply units Each GPU card supports up to 32 GB of dedicated GDDR5 memory Two double width GPU cards on a single processor configuration and four double width GPU cards on a dual processor configuration do not support any other a...

Page 128: ...stalling the optional GPU card holder Prerequisite Follow the safety guidelines listed in Safety instructions Step Align the GPU card holder with the slots and the guide pin on the system and push the GPU card holder down until it locks in place 128 Installing and removing system components ...

Page 129: ...on cards Table 39 Supported PCI express generation 3 expansion cards PCIe Slot Processor Connection Height Length Link Width Slot Width 0 Gen3 dedicated for PERC or HBA Processor 1 Half Length x8 x8 1 Gen3 Processor 1 Standard Height Full Length x16 x16 2 Gen3 Processor 1 Standard Height Full Length x4 x8 3 Gen3 Processor 1 Standard Height Full Length x16 x16 4 Gen3 Processor 2 Standard Height Hal...

Page 130: ... To use PCIe cards with external I O in slots 1 2 3 right external fan must not be installed and to use PCIe cards with external I O in slots 5 6 7 8 left external fan must not be installed Table 40 Expansion card installation order System Configuration Card Priority Card Type Slot Priority Maximum Allowed 1 or 2 CPU no GPU no external fan 1 Dell PowerEdge Express Flash PCIe SSD Bridge 1 3 2 2 RAI...

Page 131: ... NICs 8 6 4 3 40 Gb NICs 25 Gb NICs 7 8 6 4 4 4 FC32 HBAs FC16 HBAs 7 8 6 4 4 5 10 Gb NICs 7 8 6 4 4 6 FC8 HBAs 7 8 6 4 4 7 1 Gb NICs 7 8 6 4 4 8 12Gb SAS HBA 7 8 6 4 4 9 HBA330 0 1 3 2 10 PCIe SSD 1 3 7 8 6 4 6 2 CPU 2 External fans 1 Dell PowerEdge Express Flash PCIe SSD Bridge 1 3 2 2 GPUs 3 6 8 1 4 RAID H330 RAID H730 0 1 RAID H740 0 1 3 2 RAID H840 4 1 BOSS 1 3 7 8 6 4 6 3 NICs 4 1 4 12Gb SAS...

Page 132: ...n card by its edge and pull the card up to remove it from the expansion card connector and the system 4 Install the filler brackets by performing the following steps a Align the slot on the filler bracket with the tab on the expansion card slot b Press the expansion card latch till the filler bracket locks into place NOTE Filler brackets must be installed in empty expansion card slots to maintain ...

Page 133: ...et from the expansion card holder NOTE Store this bracket for future use Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 4 Holding the card by its edges position the card so that the card aligns with the expansion card connector ...

Page 134: ...the procedure listed in After working inside your system M 2 SSD module Removing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card 134 Installing and removing system components ...

Page 135: ... Removing the M 2 SSD module Next step 1 Install the M 2 SSD module Installing the M 2 SSD module Prerequisite 1 Follow the safety guidelines listed in Safety instructions Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M 2 SSD module until the module is seated firmly on the BOSS card 3 Secure the M 2 SSD module on the BOSS card with the retention straps...

Page 136: ...ty guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold the MicroSD card and remove it from the slot NOTE Temporarily label each MicroS...

Page 137: ...The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next step 1 Follow the procedure listed in After working inside your system Removing the optional IDSDM or vFlash module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If you are replacin...

Page 138: ...h module Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash module until it is firmly seated on the system board 138 Installing and removin...

Page 139: ...ur system Backplane Backplane connectors Depending on the configuration your system supports one of the following 8 x 3 5 inch SAS SATA backplane 18 x 3 5 inch SAS SATA backplane 8 x 2 5 inch Dell PowerEdge Express Flash NVMe backplane 16 x 2 5 inch SAS SATA backplane with the optional additional backplanes below 8 x 2 5 inch NVMe backplane 16 x 2 5 inch SAS SATA backplane FlexBay 32 x 2 5 inch SA...

Page 140: ... signal connector J_BP_SIG 5 SAS A0 connector J_SAS_A0 6 SAS B0 connector J_SAS_B0 7 I2C connector Figure 86 8 x 2 5 NVMe backplane 1 backplane power connector J_BP_PWR1 2 PCIe B0 connector J_PCIE_B0 3 PCIe A0 connector J_PCIE_A0 4 backplane signal connector J_BP_SIG1 5 PCIe A1 connector J_PCIE_A1 6 PCIe B1 connector J_PCIE_B1 140 Installing and removing system components ...

Page 141: ...connector J_SAS_A0_B0 Figure 88 8 x 3 5 SAS SATA backplane 1 optical drive power connector J_ODD1 2 backplane power connector J_BP_PWR_A 3 SAS A0 connector J_BP_SIG 4 backplane signal connector J_SAS_A0 5 SAS B0 connector J_SAS_B0 Removing a backplane Prerequisites CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane In...

Page 142: ...the release pin and holding the pin lift the backplane out of the system Figure 89 Removing a backplane Next step 1 Install a backplane Installing a backplane Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Use the hooks at the base of the system as guides to align the hard drive backplane 2 Lower...

Page 143: ...plane Next steps 1 If removed install the middle cooling fan assembly 2 Install the drives into their original slots 3 Follow the procedure listed in After working inside your system Installing and removing system components 143 ...

Page 144: ...6 backplane flex bay 2 SAS cable BP J_EXP_A1 to PERC adapter 3 SAS cable BP J_EXP_B1 to PERC adapter 4 internal PERC card 5 PERC adapter 6 SAS cable BP J_SAS_A0 to internal PERC card 7 SAS cable BP J_SAS_B0 to internal PERC card 8 2 5 inch x 16 backplane 144 Installing and removing system components ...

Page 145: ...e BP J_PCIE_A0 to PCIe bridge J5 4 NVMe cable BP J_PCIE_B1 to PCIe bridge J6 5 NVMe cable BP J_PCIE_A1 to PCIe bridge J5 6 internal PERC card 7 PCIe bridge on Slot 1 8 PCIe bridge on Slot 3 9 SAS cable BP SAS_B0 to internal PERC card SAS_B 10 SAS cable BP SAS_A0 to internal PERC card SAS_A 11 2 5 inch x16 SAS SATA backplane Installing and removing system components 145 ...

Page 146: ...8 SAS SATA to internal PERC 1 SAS cable BP SAS_A0 to internal PERC card SAS_A 2 SAS cable BP SAS_B0 to internal PERC card SAS_B 3 internal PERC 4 3 5 inch x8 SAS SATA backplane 146 Installing and removing system components ...

Page 147: ...Figure 94 3 5 inch x8 onboard SAS controller 1 SAS cable BP SAS_A0 to MB SAS_A 2 SAS cable BP SAS_B0 to MB SAS_B 3 3 5 inch x8 SAS SATA backplane Installing and removing system components 147 ...

Page 148: ...e integrated storage controller card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the GPU card holder Steps 1 Holding the integrated storage controller card firmly lift the card out of the server 2 Disconnect the data cables from the integrated storage controller 148 In...

Page 149: ...tions Steps 1 Connect the data cables from the integrated storage controller 2 Holding the storage controller card firmly insert the card into the dedicated slot on the system board Figure 97 Installing the integrated storage controller card Next steps 1 Install the GPU card holder 2 Install the air shroud 3 Follow the procedure listed in After working inside your system System battery Installing ...

Page 150: ...To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Use a plastic scribe to pry out the system battery Figure 98 Removing the system battery 3 To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs 4 Press the battery into the connector until it snaps into place Figur...

Page 151: ...e procedure listed in Before working inside your system 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key Control panel assembly Removing the control panel assembly Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling fan assembly Steps 1 ...

Page 152: ... press the tabs on the information tag b Push the information tag out of the slot to remove it from the control panel NOTE Retain the information tag to replace it in the new control panel Figure 101 Removing the information tag Next step 1 Install the control panel assembly 152 Installing and removing system components ...

Page 153: ...formation tag 2 To install the information tag push the information tag into the control panel slot 3 Connect the control panel cable and the control panel USB cable to the control panel assembly 4 Align and insert the control panel into the control panel slot in the chassis 5 Secure the control panel to the chassis by using the screw 6 Connect the control panel cable and the control panel USB cab...

Page 154: ... configured to enable UEFI boot mode About this task CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Work with the customer to create and safely store this recovery key When replacing this system board you must supply the recovery key when you restart your system or program before you can ac...

Page 155: ... the TPM connector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place Figure 104 Installing the TPM Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Initializing TPM for BitLocker users Initialize the TPM For more information see The TPM Status changes to Enabled Acti...

Page 156: ...isted in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the following a Air shroud b GPU card holder if installed c Expansion card holder d Cooling fan assembly if installed e Expansion cards if installed f Integrated storage controller card g vFlash IDSDM module h Internal USB key if installed i Processors and heat sink modules CAUTION To prevent d...

Page 157: ...Figure 105 Disengaging the system board Figure 106 Removing the system board Installing and removing system components 157 ...

Page 158: ... the system board into the chassis 2 Holding the post incline the system board and lower the system board into the chassis 3 Holding the system board holder push the system board toward the back of the system until the release pin clicks into place Figure 107 Installing the system board 4 Using the Phillips 2 screwdriver secure the system board to the chassis with screws Next steps 1 Replace the f...

Page 159: ...se UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the service tag in the backup flash device BIOS prompts the user to restore the backup information Below is a list of options available Restore the service tag license and diagnostics information press Y Navigat...

Page 160: ... Main power interposer board 1 backplane 1 power connector J_BP1 2 backplane 0 power connector J5 3 P2 power connector J3 4 P1 power connector J_BP0 5 backplane 2 power connector J_BP2 6 PSU 1 connector 7 PSU 2 connector 8 signal cable connector J4 160 Installing and removing system components ...

Page 161: ... Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the power supply units PSUs 4 Remove the system board Steps 1 Lift the release pin and slide the power interposer board PIB to release the board from the guide pin 2 Disengage the GPU PIB from the guide pins and lift the PIB out of the system Figur...

Page 162: ...ted in After working inside your system Removing the main power interposer board Prerequisites CAUTION To prevent damage to the main power interposer board PIB you must remove the power supply units PSUs from the system before removing the PIBs 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the PSUs 4 Remove ...

Page 163: ...oard PIB with the holes on the system chassis 2 Using the Phillips 2 screwdriver secure the main PIB to the system using the screws 3 Connect all the disconnected power cables to the main PIB Figure 113 Installing the main power interposer board Next steps 1 If removed install the GPU PIB 2 Install the system board 3 Install the power supply units 4 Follow the procedure listed in After working ins...

Page 164: ...stem 3 Lay the system on a flat stable surface 4 Remove the system cover 5 If installed remove the system feet or caster wheels Steps 1 Remove the system top cover 2 Remove the control panel assembly 3 Install the rack slide cover by performing the following steps a Slide the rack slide cover between the system s side cover and the chassis b Slide the rack slide cover toward the back of the system...

Page 165: ...om of system b Using a Phillips 2 screwdriver secure the rack ears to the system Figure 116 Installing the system ears Next steps 1 Install the system cover 2 Install the system in the rack For more information see the Rack Installation Guide that is shipped with your system 3 Follow the procedure listed in After working inside your system Installing and removing system components 165 ...

Page 166: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Page 167: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded Using system diagnostics 167 ...

Page 168: ...e Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b ...

Page 169: ... environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects s...

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