Dell EMC PowerEdge C4140 Installation And Service Manual Download Page 5

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Installing the MicroSD card........................................................................................................................................81
Removing the IDSDM or vFlash module..................................................................................................................81
Installing the IDSDM or vFlash module....................................................................................................................82

Network daughter card................................................................................................................................................... 83

Removing the network daughter card.................................................................................................................... 83
Installing the network daughter card.......................................................................................................................84

System battery.................................................................................................................................................................85

Replacing the system battery...................................................................................................................................85

Optional internal USB memory key................................................................................................................................86

Replacing the optional internal USB memory key..................................................................................................86

Power supply units........................................................................................................................................................... 87

Removing a power supply unit..................................................................................................................................87
Installing a power supply unit....................................................................................................................................88

System board................................................................................................................................................................... 89

Removing the system board.....................................................................................................................................89
Installing the system board........................................................................................................................................91

Trusted Platform Module................................................................................................................................................ 94

Replacing the Trusted Platform Module................................................................................................................. 94
Initializing TPM for BitLocker users.........................................................................................................................95
Initializing the TPM 1.2 for TXT users..................................................................................................................... 95

Cooling fans......................................................................................................................................................................95

Removing a cooling fan.............................................................................................................................................95
Installing a cooling fan............................................................................................................................................... 96

Graphics processing unit................................................................................................................................................. 97
PCIe Graphics processing unit........................................................................................................................................97

SXM2 Graphics processing unit.................................................................................................................................... 113

Contents

Summary of Contents for PowerEdge C4140

Page 1: ...Dell EMC PowerEdge C4140 Installation and Service Manual Regulatory Model E53S Series Regulatory Type E53S001 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 12 Rev A00 ...

Page 3: ...s 19 Ports and connectors specifications 19 VGA ports 19 IDSDM or vFlash card 20 Environmental specifications 20 Standard operating temperature 21 Particulate and gaseous contamination specifications 22 4 Initial system setup and configuration 23 Setting up your system 23 iDRAC configuration 23 Options to set up iDRAC IP address 23 Log in to iDRAC 23 Options to install the operating system 24 Meth...

Page 4: ...g the intrusion switch 59 Air shroud 60 Removing the air shroud 60 Installing the air shroud 61 System memory 62 General memory module installation guidelines 63 Mode specific guidelines 63 Removing a memory module 64 Installing a memory module 65 Processors and heat sinks 66 Removing a processor and heat sink module 66 Removing the processor from the processor and heat sink module 67 Installing t...

Page 5: ...lling a cooling fan 96 Graphics processing unit 97 PCIe Graphics processing unit 97 GPU installation guidelines 97 Removing a GPU riser cable from the system board 98 Removing a GPU 98 Removing a GPU riser cable board 100 Removing the custom GPU brackets from the GPUs removed from your system 100 Removing the GPU brackets from the replacement GPUs 101 Removing the optional GPU switch board 102 Ins...

Page 6: ...em Diagnostics from Boot Manager 126 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 126 System diagnostic controls 127 8 Jumpers and connectors 128 System board jumper settings 128 System board jumpers and connectors 129 Disabling forgotten password 130 9 Getting help 132 Receiving automated support with SupportAssist 132 Contacting Dell 132 Documentation feedback 133 A...

Page 7: ... to handle the most demanding technical computing workloads in financial services life sciences machine and deep learning Oil Gas exploration and High Performance Computing HPC With Intel s Xeon platform and Nvidia s Volta technologies C4140 fills a key gap as a leading GPU accelerated platform in the PowerEdge server portfolio to enable a scalable business architecture in a heterogeneous data cen...

Page 8: ...he indicator lights solid blue No corrective action is required The indicator blinks amber if the system is on or in standby and if any error exists for example a failed fan See the System Event Log or system messages for the specific issue For more information on error messages see the Dell Event and Error Messages Reference Guide at Dell com esmmanuals Invalid memory configurations can cause the...

Page 9: ... card slot 1 and 2 Allows you to connect half height low profile PCI Express expansion cards 2 PCIe expansion card slot 3 Allows you to connect half height low profile PCI Express expansion cards 3 Power supply unit 2 Two 2400 W or 2000 W PSU 4 Ethernet connector 4 Four integrated 10 100 1000 Mbps NIC connectors 5 USB connector 2 Allows you to connect USB devices to the system The ports are USB 3 ...

Page 10: ... in standby and if any error exists For example a failed fan See the System Event Log or system messages for the specific issue For more information on error messages see the Dell Event and Error Messages Reference Guide at Dell com OpenManageManuals Invalid memory configurations can cause a blank screen or no video output See the Getting help section Power on indicator power button The power on i...

Page 11: ...NIC indicators Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network B Link indicator is green The NIC is connected to a valid network at its maximum port speed 1 Gbps or 10 Gbps C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is flashing green Network data is being sent ...

Page 12: ...rom previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown To change from a high outpu...

Page 13: ...7 Locating Service Tag of your system 1 Information tag top view 2 Information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag Product overview 13 ...

Page 14: ...anding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this document To download drivers Dell com support drivers Managing your system For information about systems management so...

Page 15: ...and deploying the cards see the Storage controller documentation Dell com storagecontrollermanuals Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide Dell com openmanagemanuals OpenManage software Troubleshooting your syste...

Page 16: ...section Topics Chassis dimensions Chassis weight GPU specifications Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage specifications Ports and connectors specifications Environmental specifications 3 16 Technical specifications ...

Page 17: ...m 0 70 inches 886 4 mm 34 89 inches 923 8 mm 36 37 inches Zb goes to the nominal rear wall external surface where the system board I O connectors are located Chassis weight Table 9 Chassis weight System Maximum weight PowerEdge C4140 with PCIe GPUs 22 1 kg 48 72 lb PowerEdge C4140 with SXM2 GPUs 24 kg 52 91 lb GPU specifications The PowerEdge C4140 supports up to 4 double wide GPUs with 300 W each...

Page 18: ...e type or model and only redundant mode is supported Heat dissipation is calculated using the PSU wattage rating This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240 V System battery specifications The PowerEdge C4140 system supports CR 2032 lithium coin cell system battery Expansion bus specifications The PowerEdge C4140 system supports P...

Page 19: ... 2 2 BT NDC One RJ45 dedicated for iDRAC Serial 9 pin DTE 16550 compatible USB Two 9 pin USB 3 0 compliant Video 15 pin VGA Internal USB One 9 pin USB 3 0 compliant Internal dual SD module Two optional flash memory card slots with the internal dual SD module NOTE Ensure that all SDs must be of same type or model VGA ports The Video Graphic Array VGA port enables you to connect the system to a VGA ...

Page 20: ...dip switches on the IDSDM vFlash card for write protection NOTE One IDSDM card slot is dedicated for redundancy NOTE It is recommended to use Dell branded MicroSD cards associated with the IDSDM vFlash configured systems Environmental specifications NOTE For additional information about environmental measurements for specific system configurations see Dell com environmental_datasheets Table 14 Tem...

Page 21: ...and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms Table 18 Maximum altitude specifications Maximum altitude Specifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Table 19 Operating temperature de rating specifications Operating temperature de rating Specifications Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m...

Page 22: ...ments do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have the MERV11 or MERV13 filtration Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles NOTE This condition applies to data center and non data center environments Corrosive dust Air must ...

Page 23: ...improve the overall availability of Dell systems iDRAC alerts administrators to system issues helps them perform remote system management and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC You must use the default iDRAC IP address...

Page 24: ...ed operating system by using one of the following resources Table 23 Resources to install the operating system Resources Location Systems Management Tools and Documentation media Dell com operatingsystemmanuals Lifecycle Controller Dell com idracmanuals OpenManage Deployment Toolkit Dell com openmanagemanuals Dell certified VMware ESXi Dell com virtualizationsolutions Supported operating systems o...

Page 25: ...2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect your Service Tag or click View products and navigate to your product 3 Click Drivers Downloads The drivers that are applicable to your selection are display...

Page 26: ... configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two methods Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing ...

Page 27: ...operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS vers...

Page 28: ...ation screen to view system properties such as Service Tag system model name and the BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish bootin...

Page 29: ... Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory installed in the system System Memory Speed Specifies the system memory speed System Memory Voltage Spec...

Page 30: ...ess F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Processor Settings Processor Settings details The Processor Settings screen details are explained as follows Option Description Logical Processor Enables or disables the logical processors and displays the number of logic...

Page 31: ...ng units SKUs of the processors x2APIC Mode Enables or disables the x2APIC mode This option is set to Disabled by default Dell Controlled Turbo Controls the turbo engagement Enable this option only when System Profile is set to Performance NOTE Depending on the number of installed CPUs there might be up to four processor listings X2APIC Mode Displays the X2APIC Mode setting that is read only and p...

Page 32: ...ice For the Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI or RAID mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefi...

Page 33: ...el of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port F Sets the drive type of the selected device For the Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support ...

Page 34: ...and its loader The following benefits are available when the Boot Mode is set to UEFI Support for drive partitions larger than 2 TB Enhanced security e g UEFI Secure Boot Faster boot time NOTE You must use only the UEFI boot mode in order to boot from NVMe drives BIOS The BIOS Boot Mode is the legacy boot mode It is maintained for backward compatibility Viewing Boot Settings To view the Boot Setti...

Page 35: ...de IPv4 PXE and IPv6 PXE This option is set to IPv4 by default NOTE This option is enabled only if the boot mode is UEFI Choosing system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system BIOS boot mode the default is the standard BIOS level boot interface UEFI boot mode the default is an enhanced 64 bit boot interface If you have con...

Page 36: ...creen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Network Settings Netw...

Page 37: ... Settings details The UEFI iSCSI Settings screen details are explained as follows Option Description iSCSI Initiator Name Specifies the name of the iSCSI initiator iqn format iSCSI Device1 Enables or disables the iSCSI device When disabled a UEFI boot option is created for the iSCSI device automatically iSCSI Device1 Settings Enables you to control the configuration of the iSCSI device Integrated ...

Page 38: ...rd will be used as the primary display BIOS will output displays to both the primary add in video and the embedded video during POST and pre boot environment The embedded video will then be disabled right before the operating system boots This option is set to Enabled by default NOTE When there are multiple add in graphic cards installed in the system the first card discovered during PCI enumerati...

Page 39: ...ots that are present on the system will be available for control Table 25 Slot Disablement Option Description Slot 1 Enables or disables the PCIe slot 1 This option is set to Enabled by default Slot 3 Enables or disables or only the boot driver is disabled for the PCIe slot 3 This option is set to Enabled by default Slot 4 Enables or disables or only the boot driver is disabled for the PCIe slot 4...

Page 40: ...ress can be specified This option is set to Auto by default Enables the COM port or Console Redirection options This option is set to Off by default Selects serial communication devices Serial Device 1 and Serial Device 2 in BIOS Enables the COM1 port This option is set to On with Console Redirection via COM1 by default Serial Port Address Enables you to set the port address for serial devices Thi...

Page 41: ...e Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click System Pr...

Page 42: ... uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option Energy Efficient Policy Enables you to select the Energy Efficient Policy option The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings This option is set to Balanced Per...

Page 43: ...Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set AES NI This option is set to Enabled by default System Password Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Setup Password Sets the setup password This option is read only if...

Page 44: ... Secure Boot Policy When Secure Boot policy is set to Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy is set to Custom the BIOS uses the user defined key and certificates Secure Boot policy is set to Standard by default Secure Boot Mode Configures how the BIOS uses the Secure Boot Policy Objects PK KEK db dbx If the curr...

Page 45: ...allowed space A message prompts you to reenter the system password 5 Reenter the system password and click OK 6 In the Setup Password field type your setup password and press Enter or Tab A message prompts you to reenter the setup password 7 Reenter the setup password and click OK 8 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes NOTE Passwor...

Page 46: ... the system password or setup password a message prompts you to reenter the new password If you delete the system password or setup password a message prompts you to confirm the deletion Operating with setup password enabled If Setup Password is set to Enabled type the correct setup password before modifying the system setup options If you do not type the correct password in three attempts the sys...

Page 47: ...backup disk from the following devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations Redundant OS State NOTE This option is disabled if Redundant OS Location is set to None When set to Visible the backup di...

Page 48: ...or disabled This option is set to On by default NOTE This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controlle...

Page 49: ...of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Dell Lifecycle Controller documentation at Dell com idracmanuals Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities Viewing Boot Manager About this task To...

Page 50: ... BIOS boot menu One shot BIOS boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely To access the PXE boot option boot the system...

Page 51: ...t and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the system including all attached peripherals 2 Disconnect the system...

Page 52: ... cover Prerequisites CAUTION Do not operate the system without the system cover This can result in overheating and cause component damage 1 Follow the safety guidelines listed in the Safety instructions section 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals Steps 1 Using a flat blade screwdriver turn the sy...

Page 53: ...in the Safety instructions section 2 Ensure that all internal cables are connected and routed correctly NOTE Closing the system cover with incorrect cable routing can damage the cables Steps 1 Align the slots of the system top cover with the tabs on the chassis 2 Slide the cover toward the back of the chassis until release tabs click into place 3 Rotate the system cover lock to the locked position...

Page 54: ...s listed in Safety instructions 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the rear system cover to the 2 Slide the cover towards the back of the system 3 Hold the cover on both sides and lift the cover away from the system 54 Installi...

Page 55: ...r extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the cover towards the front of the system The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place 2 Using a Phillips 2 screwdriver secure the cover in place with screws Installing ...

Page 56: ...may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 56 Installing and...

Page 57: ...stem view with SXM2 GPUs 1 PCIe GPU 4 2 GPU switch board 3 Cooling fan 8 4 DIMMs 24 5 Processor and heat sink 6 PSU 2 7 System identification label 8 PCIe riser 2 9 Network daughter card NDC 10 PCIe riser 1 Installing and removing system components 57 ...

Page 58: ...ion switch Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that a...

Page 59: ... your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Insert the intrusion switch into ...

Page 60: ...niform airflow inside the system Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Step Holding the blue touch points lift the air ...

Page 61: ...inside the system along the system wall and secure the cables by using the cable latch Steps 1 Align the tabs on the air shroud with the slots on the system 2 Lower the air shroud into the system until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective memory sockets Installing and removing system components 61 ...

Page 62: ...Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM frequency of the processors Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels In each channel the release tabs of the first socket are marked white and the second socket black Memory channels are organized as follows...

Page 63: ...te release tabs and 8 GB memory modules in the sockets with black release tabs In a dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on Memory modules of different capacities can be mixed provided other memory population rules are followed for example 8 G...

Page 64: ...ets of 6 per CPU to enable memory mirroring Table 29 Memory population rules Processor Configuration Memory population Memory population information Dual CPU Starting with CPU1 CPU1 and CPU2 population should match Optimized Independent channel population order C1 1 C2 1 C1 2 C2 2 C1 3 C2 3 Odd amount of DIMM slots per CPU allowed Mirroring population order C1 1 2 3 4 5 6 C2 1 2 3 4 5 6 C1 7 8 9 1...

Page 65: ...nstall memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module You must insert both ends of the memory modu...

Page 66: ...ripheral interfaces and other components of the system The system can have more than one processor configurations The heat sink absorbs the heat generated by the processor and helps the processor to maintain its optimal temperature level Removing a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the h...

Page 67: ...rocessor and heat sink module if you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up 2 I...

Page 68: ... processor tray 5 Flex the outer edges of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 23 Removing the processor bracket Next step Install the processor into the processor and heat sink module 68 Installing and removing system components ...

Page 69: ...or before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 24 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in...

Page 70: ...locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 70 Installing and removing system components ...

Page 71: ...structions 2 If installed remove the processor DIMM blank and CPU dust cover The procedure to remove the processor DIMM blank is similar to that of the memory module Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sin...

Page 72: ...ext step 1 Follow the procedure listed in After working inside your system Expansion cards and expansion card risers An expansion card in the system is an add on card that can be inserted into an expansion slot on the system board or a slot on a riser card to add enhanced functionality to the system through the expansion bus NOTE A System Event Log SEL event is logged if an expansion card riser is...

Page 73: ...SATA 2 Low Profile NVMe PCIe SSD Dell 1 3 Low Profile rNDC Intel Integrated Slot NONE GPU NVIDIA 4 5 6 7 NONE Table 32 GPU allocation table Location Slot width Length Bracket height PCIe slot width CPU1 PCIe slot width CPU2 PCIe Slot 1 Single width Half height Low profile x16 PCIe Slot 2 Single width Half height Low profile x4 PCIe Slot 3 Single width Half height Low profile x16 PCIe Slot 4 Double...

Page 74: ...the touch point to lift the expansion card riser from the system board If installed remove the expansion card from the riser before removing the expansion card riser 2 Figure 28 Removing expansion card riser 1 74 Installing and removing system components ...

Page 75: ...e installing the expansion card riser 2 Steps 1 Holding the touch points align the expansion card riser with the riser guide pin on the system board NOTE While installing riser 1 press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board 2 Lower the expansion card riser into place until the expansion card riser connector is fully seated in...

Page 76: ...re 30 Installing expansion card riser 1 Figure 31 Installing expansion card riser 2 Next steps 1 Follow the procedure listed in After working inside your system 76 Installing and removing system components ...

Page 77: ...licable disconnect the cables from the expansion card NOTE When removing a card from the riser 1 open the PCIe card holder latch If applicable remove the PCIe guide and then remove the expansion card Steps 1 If applicable lift the expansion card latch es out of the slot 2 Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connect...

Page 78: ...card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 34 Installing a filler bracket into a riser 4 Insert the expansion card latch into the slot to secure the bracket Next step Install expansion card into expansion card riser 78 Installing and rem...

Page 79: ... the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 35 Removing the metal filler bracket from a riser 2 Hold the card by its ed...

Page 80: ...d holder latch 2 Follow the procedure listed in After working inside your system 3 Install any device drivers required for the card as described in the documentation for the card Optional IDSDM or vFlash module The IDSDM or vFlash module combines the IDSDM or vFlash features into a single module NOTE The write protect switch is on the IDSDM or vFlash module 80 Installing and removing system compon...

Page 81: ... on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the internal dual SD module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next step Follow the procedure listed in After workin...

Page 82: ...requisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM or vFlash connector on the system board To locate IDSDM or vFlash see the System board jumpers and connectors section 2 Align IDSDM or vFlash module with the connector on the system board 3 Push IDSDM or vFlash module until it is firmly seated in the connector on the system board 82 Installing and removin...

Page 83: ...y options Removing the network daughter card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser Steps 1 Using a Phillips 2 screwdriver loosen the captive screws that secure the network daughter card NDC to the system board 2 Hold the NDC by the edges on either side of the to...

Page 84: ...at the Ethernet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch points on the card until the card connector is firmly seated on the system board connector 4 Using a Phillips 2 screwdriver tighten the captive screws to secure the NDC to the system board 84 Installing and removing system ...

Page 85: ...e or equivalent type recommended by the manufacturer For more information see the safety information that shipped with your system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 1 Steps 1 Locate the battery socket For more information see the System board jumpers and connectors sectio...

Page 86: ...key installed inside your system can be used as a boot device security key or mass storage device To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in System Setup An optional USB memory key can be installed in the internal USB 3 0 port NOTE To locate the internal USB port on the system board see the System board...

Page 87: ...n the system on NOTE When two identical PSUs are installed power supply redundancy 1 1 with redundancy is configured in system BIOS In redundant mode power is supplied to the system equally from both PSUs when Hot Spare is disabled When Hot Spare is enabled one of the PSUs is put into the sleep mode when system utilization is low in order to maximize efficiency NOTE The PSUs must be of the same ma...

Page 88: ...instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Step Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place 88 Installing and removing system components ...

Page 89: ...to connect different components or peripherals of the system A system board provides the electrical connections to the components in the system to communicate Removing the system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recov...

Page 90: ...removing the system board from the chassis CAUTION Do not lift the system board by holding a memory module processor or other components 2 Using a Phillips 2 screwdriver remove the ten screws securing the cable guides PCIe guide NDC guide and PCH shroud base 3 Remove both the cable guides NDC guide PCIe guide and PCH shroud base Figure 46 Remove the cable guides NDC guide PCIe guide and PCH shroud...

Page 91: ...ing a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system board holder align the connectors on the system board with the slots on the chassis and slide the system board towards the back of the system 3 Using Phillips 2 screwdriver tighten the screws to secure the system boa...

Page 92: ...l both the cable guides NDC guide PCIe guide and PCH shroud base 5 Using Phillips 2 screwdriver tighten the screws to secure both cable guides NDC guide PCIe guide and PCH shroud base to the system board 92 Installing and removing system components ...

Page 93: ...tem board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 4 Follow the procedure listed in After working inside your system 5 Ensure that you a Use the Easy Restore feature to restore the Service Tag For more information see the Easy restore section b If the Service Tag is not backed up in the backup flash device enter th...

Page 94: ...gured to enable UEFI boot mode Steps 1 Locate the TPM connector on the system board NOTE To locate the TPM connector on the system board see the System board jumpers and connectors section 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector a...

Page 95: ...The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system These fans provide cooling for the processors expansion cards and memory modules Your system supports up to eight standard cooling fans NOTE Each fan is listed in the systems management software referenced by the respective fan number If there is a problem with a particular fan you can ...

Page 96: ...e safety guidelines listed in Safety instructions Steps 1 Holding the touch points push the cooling fan till the fan is firmly seated 2 Connect the cooling fan cable to the connector on the system board Figure 52 Installing a cooling fan 96 Installing and removing system components ...

Page 97: ...your system 6 Remove the GPU brackets from the replacement GPU 7 Remove the optional GPU switch board 8 Install the optional GPU switch board 9 Install the GPU brackets on the GPU removed from your system 10 Install the custom GPU brackets on the replacement GPU 11 Install the GPU riser cable board 12 Install the GPU blank 13 Install the GPU 14 Install the GPU riser cable on the system board GPU i...

Page 98: ...ser cable connector on the system board Figure 53 Removing a GPU riser cable from the system board 1 riser cable connector 2 riser cable connector on the system board 3 release latch 2 Removing a GPU Prerequisites CAUTION You can remove GPU4 and GPU6 independently However prior to removing GPU5 ensure that you remove GPU4 and prior to removing GPU7 ensure that you remove GPU6 1 Follow the safety g...

Page 99: ...ION While removing the GPU out of the chassis ensure that the guide pins on the chassis do not scrape the GPU 3 Disconnect the power cable connected to the GPU Figure 54 Removing a GPU 1 guide pin on the front inner wall of the chassis 2 2 GPU 2 3 slot on the GPU I O bracket 2 4 GPU 1 5 GPU support bracket 6 GPU riser cable 7 GPU connector on the system board or on the switch board 8 Guide pins on...

Page 100: ...nnector on the GPU riser cable board from the GPU 3 Remove the GPU riser cable routed through the GPU riser cable clip Figure 55 Removing a GPU riser cable board 1 connector on the GPU riser cable board 2 GPU riser cable board 3 GPU riser cable 4 screw 3 5 GPU riser cable clip 6 GPU Removing the custom GPU brackets from the GPUs removed from your system Prerequisites 1 Follow the safety guidelines...

Page 101: ... GPU brackets from the replacement GPUs Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the Philips 1 2 and the Torx T6 screwdrivers ready 4 Remove the custom GPU brackets from the GPU removed from your system Steps 1 Remove the screws securing the front I O bracket to the GPU and remove the I O br...

Page 102: ...board and then from the switch board NOTE The GPU riser signal cable should be removed from the switch board before removing the GPUs to prevent pin damage in the GPU connectors on the switch board 5 Remove all GPUs from the chassis 6 Disconnect the switch board power cable 7 Keep the Philips 2 screwdriver ready Steps 1 Loosen the screws securing the GPU switch board to the chassis 2 Slide the GPU...

Page 103: ...Safety instructions Steps 1 Align the tabs on the chassis with the slots on the GPU switch board 2 Slide the GPU switch board toward the back of the chassis to engage the slots on the GPU switch board with the tabs on the chassis 3 Tighten the screws securing the switch board to the chassis Installing and removing system components 103 ...

Page 104: ... Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Keep the Phillips 1 and 2 screwdrivers ready 3 Install the GPU brackets on the GPU removed from your system Steps 1 Align the screw holes on the front I O bracket with the screw holes on the GPU 2 Secure the I O bracket to the GPU by using the screws 3 Align the screw holes on the support bracket with the screw holes on ...

Page 105: ...d the support brackets 1 Torx screw 2 2 support bracket 3 GPU 4 I O bracket 5 screw 5 Figure 61 Installing the custom Intel GPU I O brackets and the support brackets 1 support bracket 2 GPU 3 screw 8 4 I O bracket Installing and removing system components 105 ...

Page 106: ...from your system Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Keep the Phillips 1 2 and the Torx T6 screwdrivers ready 3 Remove the GPU brackets Steps 1 Align the screw holes on the front I O bracket with the screw holes on the GPU 2 Secure the I O bracket to the GPU by using the screws 3 Align the screw holes on the support bracket with the screw holes on the GPU 4...

Page 107: ... in Safety instructions 2 Keep the Philips 2 screwdriver ready 3 Install the custom GPU brackets on the replacement GPU Steps 1 Route the riser cable through the riser cable clip 2 Align the connector on the riser cable board with the card edge connector on the GPU and press till it clicks into place 3 Align the screw holes on the riser cable board with the screw holes on the GPU bracket 4 Secure ...

Page 108: ...n guidelines listed in GPU installation guidelines 3 Install the GPU brackets 4 Install the GPU riser cable board Steps 1 Lower the front of the GPU at an angle and slide it to engage the slots on the GPU with the guide pins on the front inner wall of the chassis NOTE Do not hold the GPU by the GPU riser cable board CAUTION While installing the GPU ensure that the guide pins on the chassis do not ...

Page 109: ...ed in the system before installing the GPU riser cables to prevent pin damage in the PCIe connectors on the system board or switch board 1 Install the GPU riser cable to the system board Installing a GPU riser cable on the system board Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Install the GPU CAUTION The GPU should be installed in the system before installing the...

Page 110: ... cable into the riser cable connector on the system board and press till it clicks into place 3 Close the release latches Figure 66 Installing a GPU riser cable board 1 riser cable connector 2 alignment key 3 release latch 2 Next step Follow the procedure listed in After working inside your system 110 Installing and removing system components ...

Page 111: ...able on the GPU switch board 5 GPU switch board 6 GPU 6 power cable 7 GPU 5 power cable 8 GPU switch board to system board CPU2 cable 9 system board 10 GPU switch board to system board CPU1 cable 11 GPU switch board to system board cable 12 GPU 4 power 13 GPU 5 cable on the GPU switch board 14 GPU 4 cable on the GPU switch board Installing and removing system components 111 ...

Page 112: ...GPU 7 2 GPU 7 power cable 3 GPU 6 power cable 4 GPU 5 power cable 5 system board 6 GPU 7 cable on the system board 7 GPU 6 cable on the system board 8 GPU 4 cable on the system board 9 GPU 5 cable on the system board 10 GPU 4 power cable 112 Installing and removing system components ...

Page 113: ...This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians The following are the high level steps that you must perform to replace the SXM2 GPUs 1 Remove the NVLink air shroud 2 Remove the SXM2 heat sink 3 Remove the SXM2 GPU 4 Remove the NVLink Board 5 Install the NVLink Board 6 Install the SXM2 GPU 7 Install the SXM2 he...

Page 114: ...d service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Step Lift and remove the NVLink air shroud from the NVLink board Figure 70 Removing NVLink air shroud Removing an SXM2 GPU Heat Sink Prerequisites CAUTION Many repairs may only be done by a certified service technician You sho...

Page 115: ...e procedure for the remaining two screws 3 Lift and remove the heat sink from the NVLink board Figure 71 Removing SXM2 GPU heat sink Next step 1 Remove a SXM2 GPU Removing an SXM2 GPU Prerequisites NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians CAUTION To avoid any damage to the SXM2 GPU ensure that you l...

Page 116: ...GPU to the NVLink board in a descending order as labeled on the NVLink board 2 Lift and remove the SXM2 GPU out of its socket on the NVLink board Figure 72 Removing SXM2 GPU 3 If required install the socket protective caps on the NVLink board 116 Installing and removing system components ...

Page 117: ...e Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the following components a NVLink air shroud b SXM2 GPU Heat Sink c SXM2 GPU s CAUTION Disconnect the data cable from the system ...

Page 118: ...zed in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technici...

Page 119: ...s CAUTION To avoid any damage to the SXM2 GPU ensure that you tighten the screws in ascending order starting from the screw numbered 1 on the NVLink board 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Steps 1 Unpack the new SXM2 GPU 2 Locate the socket on the NVLink board 3 If installed remove...

Page 120: ...tive caps from the SXM2 GPU 5 Align the guide pin on the SXM2 GPU card with the pin 1 on the NVLink board along with the guide pins then place the SXM2 GPU socket 6 Tighten the captive screws in ascending order as labeled on the NVlink board 120 Installing and removing system components ...

Page 121: ...Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section Steps 1 If you are using an existing SXM2 GPU heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 2 Apply the thermal grease on the top of the SXM2 GPU 3 Align the h...

Page 122: ...to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section Steps 1 Align the guide slots on th...

Page 123: ...trol panel module Prerequisites NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the system top cover front Steps 1 Hold and pull the plastic pull tab to disconnect the co...

Page 124: ...certified service technicians Follow the safety guidelines listed in Safety instructions Steps 1 Insert the control panel module behind the notch on the chassis 2 Align the screw holes on the control panel module with the screw holes on the chassis 3 Using the Phillips 1 screwdriver secure the panel to the to the chassis with the screws 4 Connect the control panel cable to the control panel connec...

Page 125: ...gure 81 Installing the control panel module Next steps 1 Install the system top cover front 2 Follow the procedure listed in After working inside your system Installing and removing system components 125 ...

Page 126: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Page 127: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded Using system diagnostics 127 ...

Page 128: ...m board jumpers and connectors Disabling forgotten password System board jumper settings For information on resetting the password jumper to disable a password see the Disabling a forgotten password section Table 33 System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled The BIOS password feature is disabled iDRAC local access is unlocked at next AC pow...

Page 129: ... GPU 4 power connector 3 J_FAN1U_7 Cooling fan connector 2 4 J_FAN1U_6 Cooling fan connector 3 5 J_INTRUSION_DET1 Intrusion switch connector 6 J_FAN1U_5 Cooling fan connector 4 7 GPU_5_PWR GPU 5 power connector 8 PLX_PWR PCIe_Switch_board Switch board power connector 9 GPU_6_PWR GPU 6 power connector 10 J_FAN1U_4 Cooling fan connector 5 11 J_FAN1U_3 Cooling fan connector 6 Jumpers and connectors 1...

Page 130: ...2 A5 A11 A4 A10 A7 A1 A8 A2 A9 A3 Memory module sockets Disabling forgotten password The software security features of the system include a system password and a setup password The password jumper enables or disables password features and clears any password s currently in use Prerequisite CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooti...

Page 131: ...t time it boots 5 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 6 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 9 Install the system cover 10 Reconnect the system to its elect...

Page 132: ...ailable benefits vary depending on the Dell Service entitlement purchased for your device For more information about SupportAssist go to Dell com SupportAssist Contacting Dell Dell provides several online and telephone based support and service options If you do not have an active internet connection you can find contact information about your purchase invoice packing slip bill or Dell product cat...

Page 133: ...nd warranty you can access QR code located on the system Information tag Prerequisites Ensure that your smart phone or tablet has the QR code scanner installed The QRL includes the following information about your system How to videos Reference materials including the Owner s Manual LCD diagnostics and mechanical overview A direct link to Dell to contact technical assistance and sales teams Steps ...

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Dell EMC PowerEdge C4140, Installation And Service Manual, Page: 5 / 133

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Summary of Contents for PowerEdge C4140

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