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13

WARRANTY 

INFORMATION

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a 
replacement or refund for a major fault and compensation for any other reasonably foreseeable loss or damage. 
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the 
failure does not amount to a major failure.

This product is covered for six (6) years in total consisting of a two (2) year in-home warranty followed by a four 
(4) year parts only warranty. Please note that remote controls (if applicable) and other accessories are covered 
for one (1) year from the date of purchase.

What is an in-home warranty?
Deka branded ceiling fans offers a two (2) year in-home parts and labour warranty on ceiling fans installed within 
the coverage of our network of service agents and in cases where the product fails due to defective materials or 
workmanship.

This warranty does not cover installation faults, house wiring faults, loose blades or damage of any kind. In 
areas outside of the coverage of Deka service agents, Deka will reimburse a standard fee of $88.00 (inc. GST) 
for consumers using their own electricians. Conditions apply and Deka support must be contacted PRIOR to 
organising your own electrician. Under no circumstances will reimbursements be paid without prior consent of 
Deka support.

Subject to your “Rights under Australian Consumer Law”, but otherwise to the maximum extent permitted by 
law, the Deka warranty will NOT cover the below:
1.  Where installation was not carried out by a licensed electrician or contractor.
2.  Products not installed as per the instruction manual and in accordance to SAA and local authority regulations.
3.  Defect, damage or failure resulting from misuse, accident, neglect, abuse, tampering, modifications or 

unauthorised repairs of any kind by any person.

4.  Minor variations of speed may be evident even between same model of fans. No two fans run exactly the 

same, even across all speeds.

5.  Fan “wobbles” – Any wobble is usually caused by the mounting to the ceiling not being adequate or 

mismatched or out of alignment blades. Blades should not be mixed from one fan to another as the blades 
sets are balanced during production. Refer to the User Manual for more information.

6.  Defect, damage or failure resulting from any acts of God, including damages from lightning.
7.  Defect, damage or failure resulting from power grid fluctuations or power surges.
8.  Damage caused by alternate power supplies, e.g. Solar inverters etc.
9.  Disposable accessories, e.g. Batteries or light globes (unless otherwise stated)
10.  “Night noises” - intermittent humming or other influences from mains power delivery infrastructure – Refer 

Important Facts for further information.

11.  Water damage.
12.  The cost of renting, obtaining and using special equipment (i.e. scaffolding, scissor lifts etc) for accessing 

products installed at a height of greater than 3.5 metres.

13.  Liability for consequential loss or claims for damage to furniture, carpets, walls, ceilings, foundations or and 

other event either directly or indirectly resulting from a faulty product or accessory to the maximum extent 
permitted by law.

After reading the above information:
1.  Should you consider there is a fault relating to the installation, please contact the original installer to rectify.
2.  Should you consider that there is a manufacturer's defect with the fan,  

please go to 

www.dekafans.com.au

 and click on Warranty. Fully complete and supply all requested 

information for an expedited warranty process.

Warranty is provided by Repelec (Aust)

16 Rayben Street Glendenning NSW 2761

Phone  : 1300 555 586

Email  

: [email protected]

Website  : www.repelec.com.au

This warranty is valid 
in Australia only.

Important ceiling fan warranty 

information for owners and installers.

13

Summary of Contents for EVO II Series

Page 1: ...ing to the specific models Ceiling Fan Installation Manual Rev 1 0 EVO II series Models EVOII36xx EVOII36LED1xx EVOII50xx EVOII50LED1xx EVOII58xx EVOII58LED1XX INSTALLATION OPERATION MAINTENANCE WARRANTY INFORMATION CAUTION Read Instruction Carefully For Safe Installation and Fan Operation 1 ...

Page 2: ... the fan is fully undercover 8 Only a licensed electrician contractor should perform installation of this product 9 WARNING If unusual wobbling or oscillating movement is observed immediately stop using the ceiling fan and contact the installing electrician contractor or warranty provider as listed in this rear of this document 10 The replacement of any parts should be performed by a licensed elec...

Page 3: ... down rod canopy and bottom cover x 1 2 Pre assembled fan motor down rod canopy bottom cover light kit x 1 3 Blades x 3 3 Blades x 3 4 Wall switch x 1 set 4 Wall switch x 1 set 5 Balancing kit x 1 set 5 Balancing kit x 1 set 6 Blade screws x 11 6 Blade screws x 11 7 Mounting bracket screws x 2 timber use only 7 Mounting bracket screws x 2 timber use only 8 Ceiling fan bottom plate 8 Light kit x 1 ...

Page 4: ...oad of at least 30kg with the two long screws provided Ensure at least 30mm of the screw is threaded into the support Note The bracket screws provided are for use with wooden structures only For structures other than wood the appropriate screw type MUST be used Warning Ceiling fan must be mounted so that blades are 2 1m from the floor and 300mm from the wall and other obstructions to the blade tip...

Page 5: ...Remove the blade screws including upper and lower and keep safe for the following instruction Fig 3 Fig 4 3 Insert the blade into the fan motor assembly and align the mounting holes on the blade to the mounting holes on fan motor assembly Tighten the blade on the motor by using 4 screws Take care not to over tighten as this can damage blades Fig 3 Fig 4 4 Once completed repeat the process on the r...

Page 6: ...d wiring in accordance with the wiring rules NOTE Wiring diagram includes the light kit wiring The light wiring diagram and switch is omitted when no light kit is used with the ceiling fan WIRING DIAGRAM For installations using wall control only After completing the electrical connection at the mounting bracket terminal block connect the ceiling fan by joining the male and female connector plugs 6...

Page 7: ...tch and doing so will void warranty 1 Remote receiver installation FINISHING THE INSTALLATION Cover the mounting bracket with the canopy Ensure all electrical wiring is tucked inside the canopy and that the wires are not damaged during this step Secure the canopy to the mounting bracket using the screws provided Do not overtighten the screws as this will misalign the canopy potentially causing sou...

Page 8: ...VERSE FUNCTION Your ceiling fan can operate either in fan mode or reverse fan mode SUMMER MODE The reverse switch should be in the left SUMMER position to rotate the fan in an anticlockwise direction The airflow will be directed downwards for cooling in summer WINTER MODE The reverse switch should be in the right WINTER position to rotate the fan in a clockwise direction The airflow will be direct...

Page 9: ...ontained in this luminaire shall only be replaced by a licensed electrician NOTE Always turn OFF the power at the mains switch before attempting to replace the LED LIGHT 1 Remove the lamp shade by rotating it anti clockwise Fig 7 2 Remove the light cover by loosening the 2 screws Fig 8 3 Unplug the male and female plugs then remove the 2 screws holding plate to the fan and now the LED light kit wi...

Page 10: ...our output of the LED light on your EVO II Ceiling fan 1 Loosen the screw A to lift the top housing B 2 Locate the switch C and select your desired colour choice WW 3000K Warm White 1120 lumen NW 4000K Neutral White 1330 lumen W 5700K Cool White 1230 lumen 3 After selection place the switch back inside safely reposition the top housing B and secure it on the down rod by screw A 4 Turn mains switch...

Page 11: ...he electricity for off peak hot water control may cause a change in fan motor noise This is normal Please note that this is not a product fault and as such is not covered under warranty all electric motors are audible to some extent Please allow a 24 hour breaking in period most noises associated with a new fan disappear during this time CARE AND CLEANING Every 6 months periodic cleaning of your c...

Page 12: ...rranty but a little care and maintenance can reduce or prevent this problem Night Noises This is the biggest cause of service calls which are outside the manufacturer s warranty If a fan has a fault then it would be noticeable at ALL TIMES Obviously when everything is quiet at night you will be more inclined to hear small noises which may not be noticeable at other times Even slight signals super ...

Page 13: ...modifications or unauthorised repairs of any kind by any person 4 Minor variations of speed may be evident even between same model of fans No two fans run exactly the same even across all speeds 5 Fan wobbles Any wobble is usually caused by the mounting to the ceiling not being adequate or mismatched or out of alignment blades Blades should not be mixed from one fan to another as the blades sets a...

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