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PhotoCake® UK Support Tel: +44(0) 345 9012160 I email: [email protected]
TERMS AND CONDITIONS
Licensed Image Credits
Users are able to purchase “credits” for future use relating to the PhotoCake® System. All credit purchases
are final and non-refundable. In addition, credits are personal to the subscriber who purchased them and
may not be transferred between or among accounts. This means, to the maximum extent permitted by
applicable law, if User’s subscription is terminated or expires, User forfeits any unused credits in the user’s
account. Culpitt will permit the user to reactivate their account during a grace period of thirty (30) days
following such termination or expiration, and such reactivation will restore all credits applicable to such
subscriber account. To the extent that applicable law does not permit the forfeiture of purchased credits
upon termination or expiration of User’s account, User shall have the right to use or redeem such credits only
to the extent and for the period required by applicable law.
Limited Warranty and Disclaimer
Warranty:
The PhotoCake printer model XP442 (the “Product”) are covered by this Two-Year Limited Warranty.
This warranty is provided by Culpitt Ltd (the “Distributor”), sometimes referred to herein as “We”.
We warrant the Product against defects in materials and workmanship under ordinary consumer use for two
years from the date of original purchase. During this warranty period, if a defect arises in the Product, and you
follow the instructions for returning the Product, We will, at our option, to the extent permitted by law, either
(1) repair the Product using either new or refurbished parts, (2) replace the Product with a new or refurbished
Product that is equivalent to the Product that is to be replaced, or (3) refund to you all or part of the purchase
price of the Product.
This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement
Product for the remainder of the original warranty period or for ninety days, whichever period is longer.
All replaced parts and Products for which a refund is given shall become our property. This limited warranty
applies only to hardware components of the Product that are not subject to fire or other external causes,
alterations, or repair.
Limitations:
To the extent permitted by law, the warranty and remedies set forth above are exclusive and in lieu of all
other warranties and remedies, and We specifically disclaim all statutory or implied warranties, including,
but not limited to, warranties of merchantability, fitness for a particular purpose and against hidden or latent
defects. If We cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law,
all such warranties shall be limited in duration to the duration of this express limited warranty and to repair or
replacement service.
Failure to comply with the following requirements may invalidate the warranty:
• the Product must be returned to the Distributor with evidence of the purchase date in accordance with
the claims instructions outlined below;
• the Product must have been purchased by the Customer and not used for hire purposes;
• the Product must not have been misused or handled carelessly, or used on a voltage supply other than
that stamped on the Product;
• the Customer must have followed oral or written instructions regarding the storage, commissioning,
installation, use and maintenance of the Product or good trade practice regarding the same;
• the Product has only been used with the authorised PhotoCake App, PhotoCake media, sheets and
correctly redeemed Media Access Codes (MAC);
• the Product has been cleaned following the correct cleaning regime using only authorised cleaning
cartridges;
• the Customer has informed Technical Support of an issue(s), case(s) have been logged and a reasonable
amount of opportunity has been attempted to fix and resolve an issue(s)
