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13.2. Requesting Repairs and Inspections

For your inspection, repair, and service needs, contact the dealer from which you purchased E-Move.

When contacting the dealer, your product serial number may be required. Refer to below to check the se

rial number, and provide it to the dealer.

Sales dealer:

13.3. Serial Number Location

The serial number is shown on the bottom of the battery seat.

13.4. Warranty

XOE

Model, Manufactured lot number

Summary of Contents for E-Move MEM20

Page 1: ...E Move User manual 2020 09 Original manual...

Page 2: ...t E Move part No series MEM20 MEML20 MEM22 MEML22 MEM24 MEML24 MEM25 MEML25 MEM26 MEML26 is in conformity with the provision of the following EC directive including all applicable amendments 93 42 EEC...

Page 3: ...ent initiative Decon reserves the right to change specifications and design with out notice Label location CE Marks are placed on the motor on the label on the battery and on the label on the battery...

Page 4: ...22 2 3 Lithium Ion Battery ESB1 23 2 4 Charger for Lithium Ion and Nickel Metal Hydride Battery ESC3 24 3 Before Sitting in the Wheelchair 25 3 1 Inspecting the Wheelchair 25 3 2 Checking Your Clothi...

Page 5: ...Battery JWB2 48 7 4 How to Charge the Nickel Metal Hydride Battery JWB2 50 7 5 Refresh Charging the Nickel Metal Hydride Battery JWB2 54 7 6 Charger ESC3 Indicator Lamps 56 8 Lithium Ion Battery and...

Page 6: ...pe 77 10 3 Anti tip device 80 10 4 Smart Tune Settings 83 11 Maintenance Daily Check Periodic Inspection 84 11 1 Maintenance 85 11 2 Daily Checks 86 11 3 End of E Move Use Recycling 86 12 Dimensions a...

Page 7: ...ensure that these components are installed to the wheelchair that you purchased and that the battery and charger are included If you visually notice that any of these components are not installed are...

Page 8: ...one in a wheelchair is that of a pedestrian Make sure to adhere to the traffic rules and manners of a pedestrian 2 The E Move withstands a load of 130 kg 286 lb Use with a total maximum load included...

Page 9: ...ravel unaccompanied 1 Are you able to travel using the handrims 2 Are you able to correctly perceive visually the conditions of the road surface and your surroundings and avoid dangerous areas Diagnos...

Page 10: ...u able to assist the user to get on and off the wheelchair and to replace the battery 3 Are you able to provide assistive operation on a manual wheelchair Diagnosis Check WARNING If an assistant is to...

Page 11: ...as a point of reference If your judgment is based solely on your own opinion you or other people around you may get injured Practice traveling on a level and safe area with an assistant accompanying y...

Page 12: ...he anti tip devices are not in the correct position the wheelchair could fall backward Before using the wheelchair each day check the residual capacity of the battery If the residual capacity of the b...

Page 13: ...wheels in the correct position Modifying the unit or its mounting may adversely affect its performance and safety Never make any modifications Do not connect any electric instruments to the battery s...

Page 14: ...ers to the manual position such as when starting assistant operations apply the parking brakes on a level and stable ground and then with the power turned off switch the clutch levers If you are using...

Page 15: ...s turned off Otherwise there is a risk of an accident Do not operate the wheelchair near a device that produces strong radio waves If the wheelchair is near a source of radio waves and starts to opera...

Page 16: ...ransporting luggage or for any other purpose than to provide assistance to a disabled per son Long scarves Clothing with loose sleeves Pants skirts with wide hems Bare feet sandals slippers ill fittin...

Page 17: ...utmost attention to pedestrians If the road has a sidewalk operate the wheelchair on the sidewalk If the road does not have a sidewalk operate the wheelchair on the side strip of the road where pedes...

Page 18: ...annot recognize you If it is raining or snowing do not operate the wheelchair outdoors Automobiles and other vehicles may collide into you if they cannot recognize you If it starts to rain or snow whi...

Page 19: ...e You could easily lose balance and tip over On a downhill slope start the braking operation early The braking distance on a downhill slope may be significantly longer than when traveling on level gro...

Page 20: ...asters are small they are able to travel over only small curbs There fore caution is necessary when traveling over curbs in power drive mode When traveling over a curb be careful not to lose your bala...

Page 21: ...angle to the road Do not cross the road diagonally Cross a road at a location where there is a traffic light or crosswalk When crossing a street at a crosswalk with no traffic light pay sufficient att...

Page 22: ...ver a railroad crossing have an assistant accompany you WARNING When traveling over a railroad crossing proceed as close as possible at a right angle to the railroad tracks If you travel diagonally th...

Page 23: ...be able to stop the wheelchair Go around locations where snow or water has ac cumulated or have an assistant accompany you In such places where you do not know the road conditions or if the wheelchair...

Page 24: ...ain station platforms are positioned at a slight angle to the railroad tracks In some cases you could fall onto the tracks and be injured When getting on off a bus or train always have an assistant ac...

Page 25: ...e high in humidity Do not store when it has been wet for a long time or there is dirt on it This can cause mal function During transport do not place the battery or the wheelchair in a place that can...

Page 26: ...m Ion Battery Back side Federal law restricts this device to sale by or on the order of a practitioner licensed by the law of the State in which he she practices CAUTION For Safety read the owner s ma...

Page 27: ...1 20 Nickel Metal Hydride Battery Ni MH and Li ion combined Charger...

Page 28: ...ts 2 1 E Move Either a nickel hydride battery set or a lithium ion battery set is supplied Mode switch option Tire Power switch Handrim Power unit Battery bag Coupler Cable Receptacle box Anti tip bar...

Page 29: ...iminating what caused it to blow the fuse may blow again or the main unit may malfunction A code indicating the model JWB2 and the manufactured lot is printed Spare Battery Fuse Yellow 20 A Protective...

Page 30: ...del ESB1 Protective cap Indicator Switch Pages 29 34 58 Contacts Page 29 Capacity Indicator Lamp Pages 29 34 58 61 64 66 Connector Cover Pages 64 and 65 Connector for Charger Pages 64 and 65 Manufactu...

Page 31: ...Pages 51 52 64 65 66 Contacts for Nickel Metal Hydride Battery 4 locations Battery insertion slot for Nickel Metal Hydride Battery Page 51 Refresh switch for Nickel Metal Hydride Battery Pages 48 54 C...

Page 32: ...ith the ground If the distance between the safety wheels and the ground is not within this range contact your dealership Check that the distance between the center of the wheelchair back pipe where th...

Page 33: ...the tires do not move Check the parking brakes to ensure that they do not wobble Rear tire Parking brake example 4 Wheels Check the wheels to ensure that they are not deformed or damaged Check the are...

Page 34: ...hile traveling and may result in a rollover or fall If you find any unusual condition on the wheelchair in these inspections contact your deal ership 6 Battery Bag Check that cable connectors at left...

Page 35: ...entire Power Switch body Check that the Power Switch is located at easy handling position 9 Mode Switch Check that the Mode Switch is securely fixed on the wheelchair Try to move it while gripping ent...

Page 36: ...rendered immobile 3 Install the battery on the wheelchair How to install a nickel metal hydride Ni MH battery Turn off the power switch Insert the battery until it clicks Contacts Click 3 2 Checking Y...

Page 37: ...ront side Hook and loop fastening tape Battery bag lid Battery bag lid Connector area Bag support Battery How to install a lithium ion Li ion 00 battery Turn off the power switch Insert the battery Pu...

Page 38: ...attery slot is dirty or wet This may cause a short circuit and lead to a fire or battery rupture NOTICE WARNING When handling the lithium ion battery ensure that you do not pinch your finger with the...

Page 39: ...it from there you may lose your balance and fall out If you get into the wheelchair when the parking brakes are released the wheelchair may move unexpectedly causing you to fall out and injure yoursel...

Page 40: ...this Mode 1 is selected when the power is turned on LED is on Beep once when this Mode 1 is selected Mode 2 LED is off Beep twice when this Mode 2 is selected 3 Release the parking brakes 4 The wheel...

Page 41: ...tch and on the mode switch optional start blinking to inform you remaining battery capacity in the same manner when it was first switched on This press down action for 2 seconds will not change the dr...

Page 42: ...p move the handrim backward To stop apply the backward force to the handrim Try moving in the following manners Forward and stop Backwards Familiarize yourself with the handling and performance charac...

Page 43: ...nditions Up and down a level difference Learn how to safely maneuver up and down a curb and know the limits Stop your wheelchair before a curb and then proceed carefully Crosswalk Allow sufficient tim...

Page 44: ...level difference steep slope or rough road Try to travel on a route that does not pass through such dangerous locations TIP Basic Operations 2 Automatic door Practice at the proper stopping position C...

Page 45: ...hair your body may hit against the handrim causing it to start moving and you or people in your surrounding may get injured Get off the wheelchair in a level and stable location If you park the wheelc...

Page 46: ...connect the battery by pulling it straight upward while pressing the release button Store the battery with the protective cap on it Protective cap The battery is installed inside the battery bag Pleas...

Page 47: ...urn off the power switch Stand the grip upright Disconnect the battery by pulling it straight upward Do not pull it out on an angle Store the battery with the protective cap on it WARNING Be sure to s...

Page 48: ...re using a lithium ion battery Recycling the battery The battery for E Move is a recyclable battery that contains valuable resources Contact the dealer to recycle your used batteries 6 2 Maintenance A...

Page 49: ...erminals of the battery or charger directly with your fingers or clean the terminals with a wet towel Otherwise electric shock or a short circuit could result Do not disassemble or modify the battery...

Page 50: ...tore the battery in a place where children or pets could come near it Do not drop or subject the battery to impact Do not use a broken or damaged battery Do not charge the battery in a place where chi...

Page 51: ...anything around the charger Make space for the heat radiation Do not use the charger if the power plug does not fit the power outlet When using the extension cord with charging the battery use it unde...

Page 52: ...ttery or the charger is deformed or has an unusual odor or if you notice any other abnormality do not use the battery or charger Contact the dealer When inserting or removing the lithium ion battery b...

Page 53: ...7 Ah 7 2 How to Use the Nickel Metal Hydride Battery JWB2 1 Attaching and removing the battery to and from the wheelchair For instructions on attaching and removing the nickel metal hydride battery t...

Page 54: ...is optimal for storing Fully charge the battery that you do not plan to use for a long period of time 30 days or more If you intend to store the battery for more than 3 months without using it fully...

Page 55: ...pacity to rapidly de crease For information on degradation see Bat tery s deterioration characteristics on the next page 2 Memory effect and refresh charging When a shallow discharging and charging cy...

Page 56: ...rge cycles under normal use TIP Even if a battery is not used when it is stored over a long period of time its capacity will decrease When you are using multiple batteries alternate between the batter...

Page 57: ...ic object or other foreign substance into the plug or the connector for this may cause the charger to malfunction or damage the battery Do not place the charger in locations exposed to direct sunlight...

Page 58: ...en The charge lamp green on the charger turns on and the battery starts charging The capacity indicator lamps on the battery flash and the number of lamps that are lit increases according to the charg...

Page 59: ...sing the battery indicator switch If not all of the lamps turn on the following could have occurred While charging the temperature of the battery rose excessively causing the protection mech anism to...

Page 60: ...nce charging has not ended it is necessary to charge again after the battery temperature has decreased Charging a battery immediately after travel or charging a new battery is likely to cause its temp...

Page 61: ...charging process begins The time it takes from the start of refresh charging to the completion of normal charging is 3 19 hours If the temperature of the battery rises during a refresh charge the char...

Page 62: ...Since the refresh charging process recharges after discharging all of its remaining electricity it will take a long time if you perform it on a battery with a high residual capacity It is recommended...

Page 63: ...try to charge the battery again The charger protection function may be activated by a change in the ambient temperature even while charging is in progress In this case the charge indicator lamp will...

Page 64: ...r the charger will turn off Charge lamp green is flashing 5 times per second Charge lamp green On Flashing Indicates timeout of charge standby The charger has remained in standby mode for a long time...

Page 65: ...its charges can be replenished additively Battery does not contain mercury or cadmium Compact but high capacity Capacity 25 V 11 8 Ah 8 2 How to Use the Lithium Ion Battery ESB1 1 Attaching and remov...

Page 66: ...3 lamps turn on Always put on the protective cap when storing the battery Protective cap WARNING Be sure to store the disconnected battery with the protective cap on it Exposed contacts can cause shor...

Page 67: ...on characteristics on the next page While traveling if the internal temperature of the lithium ion battery becomes too high or too low a buzzer will notify you When using a lithium ion battery a buzze...

Page 68: ...lly completed charging fully charged pushing the indicator switch will always show all 5 lamps lit Even if deterioration has pro gressed all 5 lamps should turn on when fully charged This display form...

Page 69: ...time after shipment from the factory This does not match the manufactured date above Once the integral charge capacity reaches 8 000 Ah the battery will not be usable even if it has not been 8 years T...

Page 70: ...for this may cause the charger to malfunction or damage the battery Do not place the charger in locations exposed to direct sunlight near a heater or other heat source or where the temperature may dr...

Page 71: ...e protective cap is not attached be sure to attach it Insert the power plug of the dedicated charger ESC3 into the residential power outlet Rest the battery on its side Open the connector cover and in...

Page 72: ...age from the backrest and anything else that can potentially tangle the charge cable Park the wheelchair indoor on a level floor and apply the parking brakes Turn off the power switch on the wheelchai...

Page 73: ...er charging has completed Assuming that charging started with the battery in an empty state the time to completion is typ ically 4 5 hours After charging has completed unplug the char ger plug and the...

Page 74: ...p green will change from a flashing to an on state and charging will start automatically The length of the standby time varies with the conditions The battery temperature increases during charging How...

Page 75: ...ng standby charging will start automatically and the charge lamp green changes from a flashing to an on state However if the charge standby condition continues for a long time charging will end When t...

Page 76: ...power will not turn on unexpectedly during transport Be sure to put the protective cap on the removed battery Refer to 5 2 Removing the Battery pages 39 to 40 3 Lock the wheels Apply the parking brak...

Page 77: ...arp impact Load it upright whenever possible TIP 7 Load the wheelchair into the car Gently load the wheelchair by holding the frame portion with both hands Never drop the wheelchair 8 Secure the wheel...

Page 78: ...es precision electronic parts Do not apply sharp impact TIP WARNING If the foot leg supports are removed or foldable parts are folded be sure to place them in their original positions before operating...

Page 79: ...ery with the pro tective cap on it Exposed contacts can cause short cir cuits and lead to a fire or battery rupture Be sure to remove the battery when not in use so that its power will not turn on une...

Page 80: ...9 5 Boarding an Airplane Once your plane trip has been determined inform your airline company in advance that you will be using an electric wheelchair and follow their instructions At this time provi...

Page 81: ...or when transporting the wheelchair 1 Removing the power units from the frame Turn off the power and remove the battery Put the protective cap on the removed battery Refer to 5 2 Removing the Battery...

Page 82: ...into the torque receiving component a Push in each power unit completely Check to ensure that the two balls a on the end of the axle can be seen completely Pull each power unit to ensure that it will...

Page 83: ...White mark White mark Coupler wheel side Cap In the case of quick connector WARNING When a person is sitting in the wheelchair do not remove or install the wheels The person riding in the wheelchair o...

Page 84: ...ener underneath of battery bag 4 Remove the hook and loop fastener of battery bag band part and remove the battery bag Hook and Loop Fastener Battery Bag Belt Battery Bag Band Part of Battery Bag Back...

Page 85: ...g Make sure the belt is taut A slack or loose belt could allow the battery bag to come off or the belt could get caught in moving parts Belt Belt Edge NG Belt Edge Frame Belt Frame 8 Feed the band par...

Page 86: ...battery bag once and attach the surplus band part tip to the hook and loop fastener male of battery bag After attached the band attach the hook and loop fastener female to the original position Batter...

Page 87: ...tener Battery Bag Battery Bag Belt Belt 10 3 Anti tip device The anti tip device of the E Move can be turned upwards Do so when going over bumps with the assis tant operations Immediately after going...

Page 88: ...e anti tip devices are 35 50 mm 1 4 2 0 inches above the ground when the casters and rear wheels are in contact with the ground If the distance between the safety wheels and the ground is not within t...

Page 89: ...ake sure you return the safety wheels to the correct position after going over the bump A road surface with large depressions can cause a rollover even if the safety wheels are facing downwards When g...

Page 90: ...dark or Starts bright and turns slightly dark Mode switch setting Selection to use or not use the Mode switch 2 Driving Parameters The Driving Parameters such as assist power ratio left right balance...

Page 91: ...looseness damage 2 Battery and charger Loose bolts damage use condition charging frequency refresh status 3 Frame example or reference Deformation damage bolt looseness harmful damage burrs sharp poin...

Page 92: ...rmal repairs If the parts are damaged or lost immediately contact the dealer Have the dealer replace the parts or repair the wheelchair For normal maintenance repairs or service be sure to contact the...

Page 93: ...arking brakes can stop the wheels from moving and that they are installed securely to the frame Wheels Make sure that the wheels are not deformed and the spokes are not broken Casters Make sure that t...

Page 94: ...dimensions In parentheses are 558 mm 22 inches model dimensions 155mm 316mm 4mm 94mm 97mm 39mm 101mm 151mm 38mm 78mm 92mm 87mm 38mm 92mm 78mm 232mm 40mm 94mm 4mm 155mm Left Unit Right Unit handrim dia...

Page 95: ...ir the unit is installed on and the caster size Operating conditions environment Inside and outside temperature 0 C to 35 C humidity No condensation IEC waterproof standard IPX4 resistance against spl...

Page 96: ...Wh 11 8 Ah 295 Wh Battery Charger Model ESC3 Charging method Automatic Charging controlled by the microprocessor Rated output during charging 29 V 2 6 A 29 2 V 3 A Chargeable battery JWB2 4 ESB1 4 Ch...

Page 97: ...serted Insert the battery properly Unable to operate Are the brakes engaged on the wheelchair Release the brakes Shortage of power Has the battery deteriorated Replace with a new battery For a nickel...

Page 98: ...y in an environment with an appropriate temperature Stops charging halfway Off Residual capacity indicator lamps are lighted only halfway Is the temperature of the battery high After the battery has c...

Page 99: ...nd Residual capacity indicator lamps are lit Is the ambient temperature appropri ate Charge the battery in an environment with an appropriate temperature cool in the summer and warm in the winter Stop...

Page 100: ...ich you purchased E Move When contacting the dealer your product serial number may be required Refer to below to check the se rial number and provide it to the dealer Sales dealer 13 3 Serial Number L...

Page 101: ...s owner s manual This war ranty also does not cover malfunctions due to modification of the unit or continuous use under conditions other than the specified conditions such as exeeding the maximum wei...

Page 102: ...e E Drive can be allowed provided that the manufacturer of the wheelchair declares that the specific wheelchair is approved for transportation of persons in vehicles according to ISO 7176 19 the combi...

Page 103: ...Decon Wheel AB S dra Ekeryd 119 SE 314 93 Hyltebruk Tel 46 0 345 40880 Fax 46 0 345 40895 E mail info decon se...

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Summary of Contents for E-Move MEM20

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