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Preparation 

Level 

Tape Measure 

Hack Saw 

Pencil 

Drill, 3/16” and 5/16” Drill Bits 

Tools Required 

Step Ladder 

Screwdriver 

Hammer 

Sectional Garage Door 

BEFORE Beginning Installation: 
1. 

Disable  locks  and  remove  all  ropes  connected  to  the 
garage door. 

2. 

Perform the following door test to ensure your door is 
balanced and in good working condition. 

To Test Your Garage Door 

1.  Raise and lower the door to check if there is any sticking or 

binding.  

2.  Check for loose hinges, damaged rollers, frayed cables and 

damaged or broken springs. 

3.  Lift  the  door  approximately  halfway  and  release.  The  door 

should stay at the point under proper spring tension. 

Call a qualified garage door service technician if your door binds, 
sticks or is unbalanced. 

WARNING 

To prevent SERIOUS INJURY or DEATH: 
- Before beginning installation of the Opener please complete the following test to ensure that your door is 

balanced and in good working condition. 

- A poorly balanced door can cause serious injury and damage to the Opener. 
- Always have a qualified garage door service technician make any required adjustments and/or repairs to 

your door before proceeding with installation. 

-  DISABLE  ALL  LOCKS  and  REMOVE  ALL  ROPES  connected  to  the  garage  door  BEFORE  installing    

and/or operating the Opener. 

To prevent damage to the door and Opener: 
- DO NOT connect power until instructed. 
- Operate this Opener with AC 120V/60Hz power supply ONLY. 

Pliers 

Adjustable Wrench 

 

Ratchet with  

5/16”, 7/16” and 1/2” sockets 

 

 

Warranty 

LIMITED WARRANTY AND LIMITATION OF LIABILITY 

 

Decko Products warrants, to the first purchaser of this product, for the initial residence 
in which it is installed, to be free from defects in materials and or workmanship for a 
period of 1 YEAR from date of purchase and that the motor to be free from defects in 
materials and or workmanship for a period of 6 YEARS from date of purchase.  As the 
sole and exclusive remedy for a breach of this limited warranty, if the product is found 
by Decko Products to be defective, Decko Products, at its option, will repair or replace 
the  product  with  an  equivalent  product  if  it  is  returned  to  the  place  of  purchase  or      
returned with proof of purchase post paid to 

 

Decko Products, 

ATTN: Warranty Dept., 

2301 Traffic St. NE 

Minneapolis, MN 55413 

 

ANY  DISASSEMBLY,  MODIFICATION,  OR  ABUSE  OF  THIS  PRODUCT  VOIDS 
THIS LIMITED WARRANTY. 
 
DECKO  DISCLAIMS  ALL  OTHER  EXPRESS  OR  IMPLIED  WARRANTIES,           
INCLUDING  WARRANTIES  OF  MERCHANTABILITY  OR  FITNESS  FOR  A       
PARTICULAR PURPOSE

 

THIS  LIMITED  WARRANTY  DOES  NOT  COVER  ANY  PROBLEMS  WITH  OR       
RELATED  TO  THE  GARAGE  DOOR  OR  GARAGE  DOOR  HARDWARE.  THIS          
INCLUDES  BUT  IS  NOT  LIMITED  TO  THE  DOOR  SPRINGS,  DOOR  ROLLERS, 
DOOR ALIGNMENT OR DOOR HINGES.   
 
DECKO  PRODUCTS  SHALL  NOT  BE  LIABLE  FOR  CONSEQUENTIAL  OR            
INCIDENTAL DAMAGES  THAT  ARISE IN CONNECTION WITH USE,  OR INABIL-
ITY TO USE THIS PRODUCT. 
 

Some states do not allow the exclusion or limitation of consequential or incidental damages, so the 
above  limitation  or  exclusion  may  not  apply  to  you.  This  limited  warranty  gives  you  specific  legal 
rights, and you may also have other rights which vary from state to state. 

25 

Summary of Contents for 24000-DKO

Page 1: ...ener WILL NOT CLOSE until the Photo Eye Safety System is properly installed and aligned REGULARLY CHECK and TEST the Opener according to the safety label to ENSURE SAFE OPERATION Retain this manual for future reference Serial __ __ __ __ __ __ __ Date Installed __ __ __ __ __ __ __ __ GDO Manual Revised 05 10 GARAGE DOOR OPENER MODEL 24000 DKO HANDLES DOORS 18 FT WIDE UP TO 7FT TALL Owner s Manual...

Page 2: ...taching Door Arms 10 Installing Light and Emergency Release Handle 11 Wiring Wiring Instructions 12 Connecting Photo Eye Safety System 13 Connecting Wall Panel 14 Connecting Power 15 Adjustment Aligning the Photo Eye Safety System 15 Travel Limit Adjustment 16 Force Adjustment 17 Final Adjustment and Testing 18 Operation Programming Hand held Transmitter 19 Operating the Opener 20 21 Maintenance 2...

Page 3: ...ture Safety Labels Chain Photo Eye Safety System Opener Unit Lamp Dome Sprocket Cover Single Button Transmitter Wall Panel Header Bracket Door Bracket Trolley Door Arms Pulley Rail Header Segment Rail Middle Segments x3 INSTALLATION HARDWARE LOCATED IN HARDWARE BAG SHOWN IN ACTUAL SIZE Hanging Brackets Insulated Staples Securing wires x 2 Self Threading Screw 1 4 x 5 8 Door Bracket Trolley Shaft a...

Page 4: ...7 16 and 1 2 sockets Warranty LIMITED WARRANTY AND LIMITATION OF LIABILITY Decko Products warrants to the first purchaser of this product for the initial residence in which it is installed to be free from defects in materials and or workmanship for a period of 1 YEAR from date of purchase and that the motor to be free from defects in materials and or workmanship for a period of 6 YEARS from date o...

Page 5: ...le from the Chain carton and lay it beside the rail assembly Hold Cable Eyelet on the end of cable and thread about 20 50cm through the slot on the Header Segment of the rail 2 Insert the Pulley into the opening while the cable is hanging 3 Secure the Pulley by inserting the 3 8 x 1 3 4 Clevis Pin through the top of the rail 4 Lock the Clevis Pin with a Hitch Pin Rotate the Pulley to ensure it spi...

Page 6: ...door from Opener before adjusting the chain Installing Cable and Chain WARNING To prevent SERIOUS INJURY DO NOT connect power until instructed Keep hands and fingers clear from sprocket during operation Wear gloves when installing chain and cable Keep hands and fingers away from joints and possible sharp edges Cable Chain Fig 1 Fig 2 Fig 3 Sprocket Sprocket Cover 2 Tighten until 1 4 6mm Base of Ra...

Page 7: ...f necessary Once a year Limit and Force adjustment may be necessary due to weather conditions Refer to pages 16 17 for adjustment Conduct Safety Reverse Test after ANY adjustments Lubricate door rollers bearings and hinges The Opener is permanently lubricated DO NOT lubricate or grease the Opener rail or door tracks Maintenance 22 To Install Header Bracket Note Installation procedures may vary acc...

Page 8: ... 5 16 carriage bolts washers and nuts not provided as shown in Fig 3 c The length of bolts will depend on the thickness of your door Note DO NOT use Self Threading Screws on a wood door WARNING To Prevent SERIOUS INJURY or DEATH Use Emergency Release to disconnect Trolley ONLY when the door is CLOSED to prevent unexpected rapid falling in case of a unbalanced poor conditioned door Use Emergency Re...

Page 9: ... Fig 1 shows mounting the Opener directly to structural support on the ceiling Fig 2 and 3 show mounting on a finished ceiling with heavy duty angle iron angle iron not included Determine the mounting option that works best for your application and follow installation steps below 1 Raise the Opener and rail assembly and temporarily place it on a stepladder 2 Position the Opener and rail assembly s...

Page 10: ...an 20 Transmitters are stored the first stored Transmitter will be replaced i e the 21st Transmitter replaces the 1st stored Transmitter If the courtesy light is already on it will flash once and stay illuminated for 30 seconds If a Transmitter is not accepted the courtesy light will stay on for 30 seconds flash 4 times and then stay on for 2 1 2 minutes Retry programming the Transmitter by repeat...

Page 11: ...CE A MONTH NO ONE should cross the path of moving door during operation and or testing If either Force or Travel limit adjustment is made the other adjustment may also needed After ANY adjustments to the door system the Safety Reverse Test MUST be performed to ensure the door reverses on contact with a 1 1 2 thick 2x4 laid flat object The Photo Eye Safety System MUST be properly aligned and tested...

Page 12: ...e size and operating conditions of the garage door will determine the correct level of Force Sensitivity Weather conditions may also affect the operation of the door requiring further adjustments as needed Note If the close force is set too light the Opener will reverse the door during closing If the open force is set too light the Opener will stop the door during opening Note There are 12 levels ...

Page 13: ...following steps 2 1 If the door is balanced refer to Force Adjustment to adjust Close force 2 2 If the door is unbalanced binding or jammed call a trained service person to adjust the door Adjusting Open Up Travel Limit Adjusting Close Down Travel Limit Stop Bolt Trolley Minimum 2 5cm clearance Open Close 16 Connecting Photo Eye Safety System About the Photo Eye Safety System The Photo Eye Safety ...

Page 14: ... generates the Invisible Light Beam 2 When properly aligned the Sensor should emit a steady red light when it senses the invisible light beam from the Emitter 3 If the indication is unsteady flashes or is dim check for any obstructions and adjust the position until the Sensor gives a STEADY RED LIGHT Note The path of the invisible light beam MUST NOT be obstructed No part of the garage door or any...

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