Decatur Electronics GENESIS-II DIRECTIONAL, User And Installation Manual

Page: 66 / 90

GENESIS-II DIRECTIONAL ™ USER’S AND INSTALLATION MANUAL
66
Rev. 02/05
The customer is responsible for the shipping charges to
send the system to Decatur Electronics, Inc.
If we receive a system from a customer COD that is still
under warranty, we will charge the customer for the
amount of COD freight charges plus an additional 10%
for handling after we repair the system. Also, we will
add COD and a 10% handling fee to the repair bill for
out-of-warranty repairs.
The customer is responsible for all shipping charges to
the Decatur service location. Decatur does not accept
incoming COD shipments. Decatur Electronics will pay
the freight (up to $10.00 US) for shipping the system
from the repair facility to the customer, provided the
system is still under warranty. We will charge the
customer for any shipping charges above the initial
$10.00. If you want to ship your package express or
next day air, we will invoice you for these freight
charges.
If your radar is out of warranty and you would like to
know the cost of repair prior to the actual repair work
being performed, Decatur would be happy to give you a
repair estimate. To obtain an estimate, request it either
on the paperwork you submit with the radar device
when you send it in for service or when you obtain a
Return Authorization (RA) number. Decatur provides
estimates only upon request.
The initial charge for an estimate is currently $50.00 per
unit if your radar gun is not under warranty, plus the
return shipping and handling fees. If, after reviewing
the estimate cost, you decide not to have your radar
repaired, you will be invoiced a $50.00 minimum
charge. If you decide to have your radar gun repaired,
you do not owe the estimated charge (the charge is
waived) and only pay the amount stated in the estimate.