Troubleshooting
3–6 Installation and Setup Guide
Table 3-1: System Troubleshooting,
continued
Problem
Possible Cause
Action
System boots automatically
when you don’t want it to.
System is set to autoboot.
For DIGITAL UNIX or OpenVMS
users: When SRM starts, press [Ctrl/C]
to stop the autostart countdown. Type
>>>auto_action halt
to change
a variable.
For Windows NT users: When
AlphaBIOS starts, press a
È to stop
the autostart countdown. Go to Setup
to change a variable.
Target boot device not
listed in the SRM display
system configuration.
Loose power and/or data
cable.
SCSI bus too long.
SCSI drive not set as drive
0.
SCSI termination is done
incorrectly.
Secure all signal and power cable
connections.
Alter SCSI bus to correct length in
compliance with the 1.5-meter
limitation for combined cable and
signals on the circuit board.
Reset SCSI drive as drive 0.
Terminate the extreme ends of each
signal.
Make sure that there are two, and only
two, terminators.
Make sure there is no extra
termination.
Check that there is active termination
only.
No response to keyboard
commands.
Keyboard is password
protected.
Keyboard is not connected.
Keyboard is connected to
the mouse port.
Enter the keyboard password, if
supported by your operating system.
Connect the keyboard to the keyboard
port.
Connect the keyboard to the keyboard
port.
