3
Node does not send RF to base
station when activated by the
magnetic switch, LED does not
blink
Magnetic switch has
malfunctioned
Or place the Magnet key
not right position
Locate the correct position
for magnet key
Read the status of the
magnetic switch via
modbus (when powering or
attaching the battery) to
see if the magnetic switch
is working.
4
Node has blinked LED when
sending RF but the base station
cannot received
Out of the number of RF
packages of uplink per day
(140 packages / day)
Check on the base station
whether the event
message exceeds the
number of RF packets
5
Node has sent RF but the LED
does not blink
LED malfunction
Contact manufacturer
6
The measurement values from
sensor do not change, keep
constant values for long time
Sensor got failure
Sensor cable broken
Sensor connector is not
connected firmly
Check sensor cable and
connector
If the issue is still exist,
please contact
manufacturer for warranty
or replace new sensor
7
The node does not send RF and
the RF module is hot
Insert the battery in the
wrong direction
Electronics got problem
Check battery polarity
8
RSSI is weak and often loses data
Distance between Node
and Base station is far or
there are many
obstructions
Connection to Antenna
problem
Check location of Sigfox
node and distance to base
station
Check the antenna
connector in the PCB
Manufacturer
Daviteq Technologies Inc
No.11 Street 2G, Nam Hung Vuong Res., An Lac Ward, Binh Tan Dist., Ho Chi Minh City, Vietnam.
Tel: +84-28-6268.2523/4 (ext.122)
Email: [email protected] | www.daviteq.com
Revision #14
Created Tue, Nov 23, 2021 6:54 AM by
Updated Mon, Jul 4, 2022 2:44 AM by
11. Support contacts
