Davey ChloroMatic MCS16C Installation & Operating Instructions Manual Download Page 18

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Davey Repair or Replacement Guarantee

In the unlikely event in Australia or New Zealand that this Davey product develops any malfunction within
warranty periods beginning from the date of original purchase due to faulty materials or manufacture, Davey
will at our option repair or replace it for you free of charge, subject to the conditions below.

Should you experience any difficulties with your Davey product, we suggest in the first instance that you
contact the Davey Dealer from which you purchased the Davey product. Alternatively you can phone our
Customer Service line on 1300 232 839 in Australia, or 0800 654 333 in New Zealand, or send a written
letter to Davey at the address listed below. On receipt of your claim, Davey will seek to resolve your
difficulties or, if the product is faulty or defective, advise you on how to have your Davey product repaired,
obtain a replacement or a refund.
Your Davey Guarantee naturally does not cover normal wear or tear, replacement of product consumables
(i.e. mechanical seals, bearings or capacitors), loss or damage resulting from misuse or negligent handling,
improper use for which the product was not designed or advertised, failure to properly follow the provided
installation and operating instructions, failure to carry out maintenance, corrosive or abrasive water or other
liquid, lightning or high voltage spikes, or unauthorized persons attempting repairs. Where applicable, your
Davey product must only be connected to the voltage shown on the nameplate.
Your Davey Guarantee does not cover freight or any other costs incurred in making a claim. Please retain
your receipt as proof of purchase; you

MUST

provide evidence of the date of original purchase when

claiming under the Davey Guarantee.
Davey shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or
injury of any kind whatsoever arising directly or indirectly from Davey products. This limitation does not
apply to any liability of Davey for failure to comply with a consumer guarantee applicable to your Davey
product under the Australian or New Zealand legislation and does not affect any rights or remedies that
may be available to you under the Australian or New Zealand Consumer Legislation.
In Australia, you are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should your Davey product require repair or service after the guarantee period; contact your nearest Davey
Dealer or phone the Davey Support Centre on the number listed below.
For a complete list of Davey Dealers visit our website (davey.com.au) or call:

* Installation and operating instructions are included with the product when purchased new.

They may also be found on our website.

Davey Guarantee Period

Power Supply - Three Years pH Pump Module - One Year

Electrolytic Cell - Three Years Sensor Probe - One Year

AUSTRALIA
Head Ofﬁ ce

6 Lakeview Drive,

Scoresby, Australia 3179

Ph:

1300 232 839

Fax:

1300 369 119