Complimentary Repair Terms & Conditions
1.
If the product is used in accordance with the instructions for use but is found faulty
during the warranty period, repair is complimentary and free of charge.
※ For complimentary repair, please show the product (original box with machine and
power adapter) and warranty card to the store the product was purchased from.
Alternatively, please first contact the store or distributor where the product was
purchased. After the store or distributor acknowledges the faulty product, please
send the product (original box with machine & power adapter) to the address below
with a memo of the malfunction issue, or follow the store or distributor’s
instructions.
In principle, complimentary repair cannot be used if it is one the following conditions
even during the warranty period.
2
① Failure to follow the instructions for use, and malfunction and damage caused by
mishandling product
② Failure or damage caused by improper repair or modification
③ Failure and damage caused by transportation or shock caused by drop after
purchase
④ Failure and damage when used outside general household use (eg for commercial
use)
⑤ Failure to produce warranty card
⑥ Warranty card does not have the purchase date, the customer name or the name
of the distributor stated clearly, and/or if the warranty card has been tampered with
⑦ Failures and damages caused by vehicles, ships, etc.
⑧ Failure or damage caused by (voltage, frequency), etc. Fire, earthquake, flood
damage, lightning strike, other disasters, voltage anomalies, or usage in unstable
power supply
⑨ Failure or damage caused by repair or modification of a company other than this
company
3
This Warranty Card is valid only in Japan.
The warranty card will not be issued again, please keep it in a safe place
This warranty card allows complimentary repair during the warranty period, under the
terms and conditions specified. However, this warranty card is not meant to restrict
the customer’s legal rights. If you require repairs and any inquiries after the end of
the warranty period, please contact your store or distributor.
For repairs not within the warranty period, please refer to “After Service” on page 16.
Summary of Contents for Home Edition
Page 18: ......
