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1 DATECS 

 

 

 

 

 

 

BLUEPAD-5000 USER GUIDE 

1 DATECS

 

Page 9 of 25

 

Overview 

This chapter provides a brief description of Datecs

’s BLUEPAD-5000 device. 

BLUEPAD-5000 Payment Terminal 

The  BLUEPAD-5000  unit  is  a  handheld  PIN  pad  with  an  integrated  smart,  magnetic  stripe, 
contactless  card  reader,  and  printer  offering  advanced  security  and  payment  processing 
capabilities to handle credit and PIN-based debit card transactions. 
 
BLUEPAD-5000 supports both symmetric encryption algorithms (DES,  3DES, and AES) and 
asymmetric  encryption  (RSA).  This  device  internally  manages  simultaneous  multiple  keys 
through  either  Fixed,  Master  Session-  or  DUKPT-based  processes,  and  offers  high 
performance smart card processing, as well as support for the new generation of 3-volt cards. 
The BLUEPAD-5000 sleek and stylish  ergonomic design offers power and performance in a 
smart, MSR, and contactless-integrated PIN pad device. 
 

 

Datecs  ships  variants  of  BLUEPAD-5000  unit  for  different  markets.  Your  unit  may  have  a  different 
configuration. However,  the basic processes  described  in this guide remain the same, regardless of 
configuration. 

 

 

Features At a Glance 

 

• 

Delivers 

power 

and 

usability 

in a 

small

  

convenient 

hand-held design. 

• Security 

architecture meets specifications for 

PIN-entry devices (PED) and sophisticated 

file 

authentication

 

 

The  BLUEPAD-5000  provides  the  right  combination 
of  features  and  functions  in  a  small  stylish  device 
that  fits  in  the  palm  of  your  hand.  This  includes 
magnetic  stripe,  smart  card,  and  contactless  reader 
in  an  integrated  PIN  pad,  with  printer  and  optional 
Bluetooth, Wi-Fi, GPRS communication. 
 

Summary of Contents for BLUEPAD-5000 V Series

Page 1: ...1 DATECS BLUEPAD 5000 v series USER GUIDE BLUEPAD 5000 v series User Guide 2017 Datecs Ltd...

Page 2: ...suited for your purpose You should verify the applicability of any example or sample program before placing the software into productive use This document including without limitation the examples and...

Page 3: ...S BLUEPAD 5000 USER GUIDE 1 DATECS Page 3 of 25 Revision History Version Description Date 1 0 0 First release 11 12 2017 1 1 0 Added section Regulatory 23 08 2019 1 2 0 Updated section Regulatory 16 0...

Page 4: ...S 11 DEVICE OPERATION 12 SETUP 14 SERVICE MODE 14 INFO VERSION 14 INFO HARDWARE 15 INFO KEYS 15 TEST DISPLAY 15 TEST KEYBOARD 15 TEST MSR 15 TEST SCR 15 KEYS DOWNLOAD 16 CLEAR DEA KEYS 16 EXIT 16 APPL...

Page 5: ...BLESHOOTING GUIDELINES 22 BLANK DISPLAY 22 KEYPAD DOES NOT RESPOND 23 TRANSACTIONS FAIL TO PROCESS 23 Check Magnetic Card Reader 23 Check Smart Card Reader 23 MAINTENANCE AND CLEANING 23 MAIN BATTERY...

Page 6: ...frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occu...

Page 7: ...ter 2 Specifications Discusses power requirements and dimensions of BLUEPAD 5000 etc Chapter 3 Setup Explains setup and installation of BLUEPAD 5000 This chapter tells how to establish connections wit...

Page 8: ...ent Conventions Convention Meaning Example Blue Text in blue indicates terms thatare cross references See Guide Conventions Italics Italic typeface indicates book titles or emphasis You must not use t...

Page 9: ...as well as support for the new generation of 3 volt cards The BLUEPAD 5000 sleek and stylish ergonomic design offers power and performance in a smart MSR and contactless integrated PIN pad device Date...

Page 10: ...features Integrated security modules simultaneously support sophisticated encryption AES DES 3DES RSA and key management schemes including single and 3DES Master Session single and 3DES Derived Strong...

Page 11: ...pe A MIFARE MIFARE MINI MIFARE CLASSIC 1K MIFARE CLASSIC 4K MIFARE ULTRALIGHT ULTRALIGHT C MIFARE PLUS 2K 4K MIFARE DESFire and others ISO IEC 14443 Type B supports most of the cards ISO IEC 15693 sup...

Page 12: ...el 2 EMV Level 1 Contactless PCI PTS 5 1 Apple MFi Dimensions W x D x H mm 76 x 172 x 49 Weight g 320 Environmental Operating 10 to 40 5 to 90 RH Storage 15 to 50 5 to 90 RH Drop Test 1 5 m 6 faces 4...

Page 13: ...nal Power Supply Connector 8 Contactless Reader LED Indications The battery is charged by the 9V power adapter connector The BLUEPAD 5000 is switched on and off by pressing the button The BLUEPAD 5000...

Page 14: ...downwards selection of the active option return to previous level or exit the service mode The following menu options can be selected in service mode INFO VERSION INFO HARDWARE INFO KEYS TEST DISPLAY...

Page 15: ...splayed its contrast can be changed with the and buttons To exit the test at any time the button has to be pressed TEST KEYBOARD Performs a keyboard test At first the symbols of all the keys appear on...

Page 16: ...d and on the display appears the name and version of the Secure Boot Loader The message MODE FW APP is displayed and the PINPAD listens for application download commands on the serial interface When a...

Page 17: ...me and version FW name and version PROM Version Application name and version PINUTIL Version LIBPAY Version LIBPAYCL Version LIBSSL Version HW Capabilities PKFA PKAA PKKA Versions Regulatory Informati...

Page 18: ...ng can vary depending on the application loaded To clear Bluetooth settings use Bluetooth master reset 2 To view FCC ID of BluePad 5000 and contains FCC ID modules enter in SYSTEM MODE menu then SYSTE...

Page 19: ...the BLUEPAD 5000 Verify the proper procedure with your application provider before performing a magnetic card transaction To Conduct a Magnetic Credit Debit Card Transaction 1 Position a magnetic car...

Page 20: ...n To Conduct a Smart Card Transaction 1 Position a smart card with the gold contacts facing upward 2 Insert it into the ICC card reader slot in a smooth continuous motion until it seats firmly 3 Hand...

Page 21: ...tion provider before performing a contactless card transaction In order to use the Contactless card reading function special software must be used Please contact your distributor in order to get the l...

Page 22: ...erating your BLUEPAD 5000 unit please read through these troubleshooting examples If the problem persists even after performing the outlined guidelines or if the problem is not described contact your...

Page 23: ...test transaction using several different smart cards to ensure the problem is not a defective card Ensure that the card is inserted correctly see Smart Card Reader Use If the problem persists contact...

Page 24: ...entative or service provider Service and Support For BLUEPAD 5000 problems product service and repair information contact your local Datecs representative or service provider International Contact you...

Page 25: ...1 DATECS BLUEPAD 5000 USER GUIDE 1 DATECS Page 25 of 25 Individual Packaging...

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