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Part number: 631-0013-00 Rev A

A

ViVOpay 5000

™

User Guide

December 2004 Version 1.0

ViVOtech, Inc.
451 El Camino Real
Santa Clara, CA 95050
Ph: (888) 363-3753
Email: [email protected]
www.vivotech.com

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Summary of Contents for ViVOpay 5000

Page 1: ...Part number 631 0013 00 Rev A A ViVOpay 5000 User Guide December 2004 Version 1 0 ViVOtech Inc 451 El Camino Real Santa Clara CA 95050 Ph 888 363 3753 Email info vivotech com www vivotech com ...

Page 2: ...atform Dynamic Strip ViVOsmartcable and ViVOgiftcard are trademarks or registered trademarks of ViVOtech Inc MasterCard Paypass is a trademark or registered trademark of MasterCard Inc American Express ExpressPay is a trademark or registered trademark of American Express Inc ExxonMobile Speedpass is a trademark or registered trademark of Exxon Inc Visa MSD is a trademark or registered trademark of...

Page 3: ...ican Express ExpressPay ExxonMobile Speedpass Visa MSD VisaWave HID iClass This document assumes that users are familiar with their host POS systems and all related functions Cautions and Warnings Avoid close proximity to items such as cellular telephones and portable 2 way radio which may reduce the ability of the reader A distance of at least 1 foot 30 cm0 should be maintained between units CAUT...

Page 4: ...lude English Mandarin Chinese Korean French German French Canadian Spanish Italian The ViVOpay 5000 supports the following transaction types Contactless RF devices such as ISO 14443 Type A and Type B MiFare and Ultra Light MiFare devices Proximity Infrared devices Radio Frequency RF SIM Standard ISO7816 Type Support Optional Features Smartcable SD Memory Installing ViVOpay 5000 This section descri...

Page 5: ... prior to attaching them to the ViVOpay 5000 2 Ensure the cable and power cords are connected to the reader 3 Snap both stand pieces to the rear of the ViVopay unit Depending on the lane set up installers can bolt the stand to the counter top or leave it free standing Note that the cables can be routed between the stand and ViVOpay unit as shown below 4 Attach the cable to the POS 5 Plug in the po...

Page 6: ... illuminated Making a Purchase 1 After the transaction has been rung up have the customer wave their card in close proximity to the ViVOpay reader Users may also use their employee HID contactless badges as applicable 2 A series of beeps and LED flashes indicate the card or badge has been validated 3 A receipt is printed with the purchase amount The following screens are displayed on the unit to g...

Page 7: ...ser Guide Sedang Memproses Sila Tunggu Processing Please Wait Terima Kasih Thank You Sila Kemukakan Satu Kad pada satu Masa Please Present One Card at a Time Other messages include Hak Cipta Copyright Peralatan Tegar Firmware Versi Version ...

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Page 9: ...is presented Card fob not properly presented Power supply voltage Metal or RF interference Wrong firmware Present card fob closer to the antenna Ensure the card fob is valid current Ensure the voltage is correct Ensure the unit is not near and metal Ensure correct firmware Some cards fobs read not all See above Possible bad card fob See above Check to see if card fob is damaged Communication No da...

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Page 11: ...ffective deployment of secure contactless card and mobile device payment capabilities ViVOtech uses its unique technology to upgrade existing POS terminals in minutes with no POS software change ViVOtech has more than ten patents pending on various enabling technologies The company is privately held and headquartered in Santa Clara California ViVOtech Inc s management and advisory board include fo...

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Page 13: ...nterference and 2 this device must accept any interference received including interference that may cause undesired operation Cautions and Warnings CAUTION Danger of Explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturers instructions CAUTION The unit should be mounted 1 2 feet away...

Page 14: ... B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that in...

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