Zirrus, LLC ©2015
6300-CX User’s Guide
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cannot
establish a cellular connection
Defining a Custom APN
If your device is unable to sync with
DataPro
View because the device
without a custom APN refer to
Managing Device Locally
section.
1.
Login to
DataPro
View and use the Search tool to find the 6300-CX by searching for its MAC address.
2.
Select the MAC address of the 6300-CX to bring up its details page.
3.
Select the View Configuration link in the Configuration section of the page.
4.
Once viewing the configuration profile, select the Edit pencil icon at the top right of the page.
5.
Type in the custom APN into the APN entry located in the Modem section of the configuration.
6.
Optional: If the custom APN requires a specific username and password, please input those into the Username
and Password entries located in the Modem section of the configuration.
7.
Click the Update button.
Using Remote Commands
The
DataPro
View management portal allows you to send a specific set of remote commands to the device to provide
control over the device without requiring any onsite interaction. These remote commands allow you to perform actions
such as rebooting the device, triggering a configuration sync with
DataPro
View, perform network speed tests,
immediately probing the device for a real-time status, and more.
To send a remote command to an
DataPro2Go
6300-CX:
1.
Login to
DataProView
and use the Search tool to find the device by searching for its MAC address.
2.
Select the MAC address of the device to bring up its details page.
3.
Select the
Commands
drop-down list at the top-right of the page.
Immediately Update Device
1.
Select Remote Commands
2.
Select Check Configuration option from the Commands drop-down.
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