Datapath Fx4/H User Manual Download Page 26 | Manualshive

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Maintenance

26

Chapter 9 - Maintenance

9.1 Maintenance of the Fx4

Your Fx4 requires little maintenance however care should be taken to keep all ventilation holes clear to allow an unrestricted
flow of air through the unit.

Note:

Failure to keep ventilation holes clear could result in damage to your Fx4 and invalidate the warranty.

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Summary of Contents for Fx4/H

Page 1: ...Multi Display Controller USER GUIDE Version 1 2 0 ...

Page 2: ...ultiple Devices 8 Step 9 Rack Mounting Optional 9 Step 10 IP Control Panel 9 Step 11 Trouble Shooting 9 Chapter 1 Introduction 10 1 1 Introduction 10 1 2 How the User Guide is Organised 10 1 3 Fonts and Symbols 10 Chapter 2 Safety 11 2 2 Unpacking and Initial Inspection 11 Chapter 3 General 13 3 1 Overview 13 3 2 Features 13 Chapter 4 Hardware 14 4 1 Front Panel 14 4 2 Rear Panel 14 4 3 Rack Mount...

Page 3: ...tion 21 7 1 Setting up the Fx4 21 7 2 Switching On the Fx4 21 7 3 Configuring the Fx4 via USB 22 7 4 Configuring the Fx4 via a Network 24 Chapter 8 Troubleshooting 25 8 1Troubleshooting 25 Chapter 9 Maintenance 26 9 1 Maintenance of the Fx4 26 Chapter 10 Environmental 27 10 1 Certification and Compliances 27 Chapter 11 Specifications 28 Chapter 12 Warranty RMA 29 12 1 Warranty Statement 29 12 2 RM...

Page 4: ...th Limited Whilst every effort is made to ensure that the information contained in this Quick Start Guide is correct Datapath Limited make no representations or warranties with respect to the contents thereof and do not accept liability for any errors or omissions Datapath reserves the right to change specification without prior notice and cannot assume responsibility for the use made of the infor...

Page 5: ...have the relevant cables to hand to complete your project Step 1 Connecting the Inputs HDMI DisplayPort Connect your input source to one of the 3 input connectors on the rear of the Fx4 You can connect up to 3 input sources 2 x HDMI and 1 x DisplayPort Ensure cables are inserted correctly it is recommended that locking cable connectors are used Step 2 Connecting the Outputs DisplayPort Out Loop HD...

Page 6: ...k see Step 6 Step 5 ConfigureVia a Network The Fx4 has dual ethernet ports to allow users to add the device to their network Only one Fx4 in any chain requires connection to the physical LAN as ethernet loop through is supported on the second LAN Port meaning multiple devices can be connected Dual Ethernet Ports Connect the Fx4 to a network using the top LAN connector then openWall Designer and cr...

Page 7: ...r WhenWall Designer is opened the following dialogue is displayed 1 2 3 4 1 Operation Modes Select monitors inputs and configure devices 2 QuickTour Dialogue 3 Virtual Canvas 4 Toolbar It is highly recommended that when usingWall Designer for the first time all users take the Quick StartTour ...

Page 8: ...he physical device connected to your computer or on your network To complete the device configuration click on the Apply Settings button Click on a device from the list and the Status Panel is populated with a detailed summary of the device including details of Flash and Firmware versions IP Address if connected via a network serial number and average temperature of the device etc The Status Panel...

Page 9: ... change properties and settings manually define cropping regions upload your particular logo or open theWall Designer application Step 11 Trouble Shooting Display ScreensTurn Red If all the display screens turn red this indicates that there is an issue with HDCP compliance Check both the input source and the monitors are HDCP compliant Front Panel LED Lights On start up all three lights will flash...

Page 10: ...tions and pages are numbered individually Pages are numbered in Arabic numerals with the exception of the cover page no numbering 1 3 Fonts and Symbols 1 3 1 Fonts The font used throughout the user guide is Corbel however the following font styles mean Bold Used to describe menu titles buttons in software or elements that you must type Blue Underlined Indicates a hyper link Some hyper links may be...

Page 11: ...2 1 4 Working Environment The equipment should be located in an environment free from dust moisture and extreme changes in temperature and should be placed on a stable and solid work surface Liquids hot cold drinks etc should not be placed near the equipment as spillage could cause serious damage 2 1 5 Gas Flammable Liquids Electronic equipment should never be used in the presence of gas or any fl...

Page 12: ... have an adverse affect on the operation of the system or could cause injury to the operator Should there be any physical damage to the power sockets or exposed wiring do not connect to a power source con tact Datapath for further instructions 2 3 Unpacking Your packing box should contain the following items The Fx4 Multi Display Controller 1 x Mains power cable USB 2 0 cableType A toType B Quick ...

Page 13: ...thernet loop through is supported on the second port meaning multiple devices can be connected 3 2 Features Each output monitor can take its input from any region of the input image as all of the required cropping scaling rotation and frame rate conversion is handled by the Datapath Fx4 hardware These regions can overlap to allow any output to replicate another or can be configured to support any ...

Page 14: ...minated the Input LED indicates a valid source is connected Status Continuous illumination Indicates the Fx4 is operating normally Flashing Unit is operating over the normal operating temperature Ensure the input fan vent is not blocked If the Status LED goes off and remains off this indicates that the settings configured inWall Designer no longer match the input this is normally the result of a c...

Page 15: ...ple Fx4 in a daisy chain architecture using Ethernet cables Ethernet loop through is supported The LAN connector can also be used to connect the Fx4 to a PC for configuration USB The USB socket is used to connect the Fx4 to a PC via a USB connection using the supplied USBType A toType B cable 4 3 Rack Mounting the Fx4 The Fx4 is supplied with attachments to enable you to mount the Fx4 in a rack Re...

Page 16: ... that users regularly visit the Datapath website for information on new software releases Insert the software CD into a CD DVD drive and the installation wizard should begin automatically Should the installation wizard not start browse the CD locate and double click SetUp exe and the following dialogue is displayed 5 2 Wall Designer Features Wall Designer is the perfect solution to creating and ma...

Page 17: ... wizard will continue installing the software 5 3 3 View Readme Click onView Readme to open an HTML document containing the latest information and bug fixes for the application TheWall Designer application can be installed from the Readme 5 3 4 View User Guide Click to open the user guide in PDF format 5 3 5 Install Acrobat Install Acrobat is provided to enable you to read the PDF User Guide 5 4 R...

Page 18: ...s the required number of devices and configures all the links from the input to the monitors via your Fx4 s in the most logical configuration The virtual device can be associated with an actual device by right clicking on it and selecting Associate Device Click in the device to display the device properties these properties can be changed if required for example the Friendly Name recommended Statu...

Page 19: ...d on non lockable HDMI cables to ensure they remain firmly attached to the Fx4 Connecting HDMI Input Cable 6 3 Connecting Input Sources The Datapath Fx4 has three dedicated input connectors 2 x HDMI and 1 x DisplayPort It is strongly recommended that locking cables are used to prevent the input source cables from becoming detached from the Fx4 HDMI Cable Locks are provided and should be attached t...

Page 20: ...op connector is used to connect two or more Fx4 s when the requirement is to create large video display walls with more than 4 monitors Using a DisplayPort cable not supplied connect the Out Loop from the first Fx4 to the DisplayPort Input on the second Fx4 and so on until all the required units are connected The input signal will be gen locked through all the connected Fx4 s in the chain 6 5 1 Ca...

Page 21: ... DisplayPort 7 1 2 Connecting Outputs Depending on the Fx4 model ordered either HDMI or DisplayPort cables are required not supplied The Fx4 has 5 output connectors 4 x monitor outputs and 1 x DisplayPort loop through Connect the monitor cables to the monitor output connectors on the rear of the Fx4 you can connect up to 4 monitors to a single Fx4 unit Ensure the cables are inserted correctly it i...

Page 22: ...vices window is where the input devices and monitors are linked to complete the design of the video wall this is done by allocating inputs to devices and the outputs from the devices to specific monitors on the video wall For ease of use the Auto config Fx4 function will when clicked automatically add devices and configure all the links from the inputs to the monitors via the Fx4 in the most logic...

Page 23: ...the device by right clicking then select Associate Device from the displayed menu a list of available Fx4 s is displayed Click on the virtual device to display its properties the Device Properties can be changed if required for example you may wish to allocate a different Friendly Name which can be useful when connecting to multiple devices Once changes have been made click on Apply Settings to sa...

Page 24: ... the IP Address Subnet Mask and Gateway can be manually configured Dual Ethernet Ports Connect the Fx4 to a network using the top LAN connector then open Wall Designer and create your display layout as described in Paragraph 7 3 At the point where you associate the virtual device with a physical device the list will display all Fx4 s currently connected to the network either directly or daisy chai...

Page 25: ...he visual representation of the Fx4 appears in the Device window a blue information icon will be displayed Click on the information icon for details of available upgrades 8 1 4 Intermittent or Loss of Input Signal If you lose your input signal or if the signal is intermittent it could mean there is a problem with the link rate between the source and the FX4 Check that all cables are fitted correct...

Page 26: ... Your Fx4 requires little maintenance however care should be taken to keep all ventilation holes clear to allow an unrestricted flow of air through the unit Note Failure to keep ventilation holes clear could result in damage to your Fx4 and invalidate the warranty ...

Page 27: ...mply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operat ed in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interf...

Page 28: ... up to 165 MP s DisplayPort Model 4 x DisplayPort 1 1 1080p 60 or equivalent up to 165MP s Loop through both models DisplayPort1 2 locked to selected video input resolution Input Surface 8k x 8k maximum Genlock Input Analogue black burst on dedicated BNC connector Any video input HDMI 1 HDMI 2 DisplayPort Control Interfaces Dual 100BaseT Ethernet ports with in built managed switch USB 2 0Type B co...

Page 29: ...new or previously repaired product and returned to you at our cost b The product is out of warranty and is found to be faulty The product if possible will be repaired or replaced at fixed cost as stated in the RMA authorisation email To cover this payment you will be required to either provide a Purchase Order or Credit Card details when the product is returned to us However we will not issue an i...

Page 30: ...th Limited Whilst every effort is made to ensure that the information contained in this User Guide is correct Datapath Limited make no representations or warranties with respect to the contents thereof and do not accept liability for any errors or omissions Datapath reserves the right to change specification without prior notice and cannot assume responsibility for the use made of the information ...

Page 31: ...al 27 F FCC Rules 27 Features 13 Firmware Support 28 Fonts and Symbols 10 G Gateway 24 Genlock Input 28 Overview 13 H HDMI Cable Lock 19 Help Files 18 High Bit Rate 20 I Initial Inspection 11 12 Inputs 14 18 Input Surface 28 Install theWall Designer Software 17 Introduction 10 IP address 24 IP Control Panel 9 L LAN Port 24 LEDs 14 M Maintenance 26 ManufacturerWarranty 29 Monitor Outputs 15 Monitor...

Page 32: ...ty 11 Software CD 16 Static IP s 24 Status 8 18 StorageTemperature 28 Subnet Mask 24 Switching On 21 Symbols 10 Sync 14 T Toolbar 17 18 U Unpacking 11 12 User Manual 17 V Ventilation 11 Ventilation holes 26 Video Input Connections 28 Video Output Connections 28 Virtual Canvas 17 18 W Wall Designer 16 Wall Designer Features 16 Wall Designer Interface 17 Warranty 28 ...

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