MODEL 1980 SERIES PRINTER
OPERATION AND MAINTENANCE
DataMetrics Corporation
19
4.5.1. Clearing Paper Jams
Paper jams are most commonly caused by one of the following conditions:
• Paper cassette tray loaded improperly or overfilled.
• Paper cassette tray removed.
• Print media does not meet specifications (para 2.4).
• Paper guide at rear of print engine is not secured in closed position.
Paper jams normally occur in the paper feed, toner cartridge, or rear paper guide areas.
Procedures for clearing obstructions in the paper path are identified in the following
paragraphs.
4.5.1.1. Paper Feed Area
a. Open the front access door.
b. Remove the cassette tray and open the front door.
c. If media has lodged between the paper feed and toner cartridge areas, try first to
remove the paper from the toner cartridge area.
d. To remove media from the paper feed area, move the media to the right and then pull
it out the front of the printer.
e. Verify that media is positioned correctly in the paper cassette tray.
f. Install the paper cassette tray and close the front door. Raise and secure the front
access door.
4.5.1.2. Toner Cartridge Area
a. Open the top cover of the printer.
b. Open the top door of the print engine.
c. Do not rotate the locking arms of the toner cartridge. Remove the 4 toner/drum
cartridges.
Caution
To prevent damage, do not expose the
cartridge to light for more than a few minutes.
d. If the leading edge of the media is visible, gently pull the paper out of the printer.
e. If the media has entered the output area, refer to 4.5.1.3.
f. Insert the 4 toner/drum cartridges in the print-engine carriage. Verify the cartridges are
located in the correct location per the color legend.
g. Close the top door of the print engine.
h. Close and secure the top cover of the printer.
